Error Countermeasures (Pages 124-182)

Frontier 350/370 Error Countermeasures

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1101Film or mask
not installed.
When performing pre-scanning:
- 135AFC/240AFC: No film has been detected when
pre-scanning.
- MFC: No mask has been detected when pre-scanning.
MFC: See
W-1208.
135AFC/240AF
C: See W-1123.
(135AFC:
Negative
leading end
sensor
240AFC: MTP1
sensor)
MFC: See W-1208.
135AFC/240AFC: See W-1123.
(135AFC: Negative leading end sensor
240AFC: MTP1 sensor)
MFC: See W-1208.
135AFC/240AFC: See W-1123.
(135AFC: Negative leading end sensor
240AFC: MTP1 sensor)
MFC: See W-1208.
135AFC/240AFC: See W-1123.
(135AFC: Negative leading end sensor
240AFC: MTP1 sensor)
W-1102Light source
cover is
opened.
- Pre-scanning has been performed with the light source
section cover left open.
- Fine-scanning has been performed with the light source
section cover left open.
- An error has been detected during darkness or brightness
correction because the light section cover was opened.
The safety
thermostat is
activated.
The light source
section cover is
not properly
closed.
Faulty light
source section
cover interlock
switch
Faulty circuit
board: CTB20
circuit board,
PWR20 circuit
board
Poorly
connected or
broken harness:
Interlock switch
-to- PWR20
circuit board -to-
CTB20 circuit
board
1. Check whether or not the safety thermostat is
activated with the scanner I/O check in the
maintenance mode.
2. Check whether or not the interlock switch is
correctly pressed when closing the light source
section cover.
3. Replace the interlock switch.
Replace the faulty parts.Confirm that the pre-scanning,
fine-scanning, brightness and
darkness corrections operate
normally.
I-1103Stabilizing
lamp.
Lamp is warming up or stabilizing.
W-1104Scanner
correction not
performed.
This message has been separated into W-1116 and
W-1191.(For the system software Version 2.0 or later,
W-1104, W-1116 and W-1191 do not occur.)
Scanner
correction could
not be
performed
because a
screen other
than the
monitoring
screen was
displayed.
Scanner
correction could
not be
completed due
to an error.
Perform scanner correction in the
pre-operational checks, or remove and reinstall
the carrier with the monitoring screen displayed.
W-1105Carrier not
installed.
- Film carrier is not detected during brightness correction in
the pre-operational check.
- Film carrier is not detected during pre-scanning.
- Film carrier is not detected during fine-scanning.
1. Poorly
connected or
broken harness
for the plug-in
connector
2. Faulty circuit
board
MFC: CYA20
135AFC:
CYB20
240AFC:
CYC20, CTB20
3. Poorly
connected
connector in the
carrier
4. Broken
harness in the
carrier
Replace the film carrier and check whether or not
film feed is possible.
Impossible: (1) Check the CTB20 circuit board.® (2)
Check the harness for the plug-in connector.
Possible: (3) Check the connector in the carrier. ®
(4) Check the operation of the indicator LED in the
I/O check. ® Broken harness in the carrier.
(1) Replace the CTP20 circuit board.
(2) Replace the harness for the plug-in
connector.
(3) Check the connector in the carrier.
MFC:
CYA1, CYA2, CYA3
135AFC:
CYB2, CYB3, CYB4
240AFC:
CYC4, CYC5, CYC6, CYC4A
1. When the CYA20, CYB20 or CYC20
circuit board is replaced, follow the
procedure given in the manual for
replacing the circuit board in the carrier.
W-1106This film is
not
processed.
Printing
impossible.
(This message is not used.)Same as
W-1218,
W-1219
Same as W-1218, W-1219Same as W-1218, W-1219Same as W-1218, W-1219
W-1107Carrier cover
opened.
- 135AFC/240AFC has been installed with the carrier
pressure cover left open.- Brightness correction has been
performed with the carrier pressure cover left open.-
Pre-scanning has been performed with the
135AFC/240AFC pressure cover left open.- Fine-scanning
has been performed with the 135AFC/240AFC pressure
cover left open.- An error is detected during brightness or
darkness correction because the carrier pressure cover has
been opened.
Same as
W-1210
Same as W-1210Same as W-1210Same as W-1210
W-1108Removing
cartridge
failed.
(This message is not used.)Faulty hard disk
drive.
Faulty main
control unit.
1. Restart the system.
2. Reinstall the system software.
3. Replace the main control unit.
Same as left-hand column
W-1109Scanner
correction
cannot be
performed
because film
or mask
exists.
During brightness correction in the pre-operational check:
- 135AFC/240AFC: Film is detected.
- MFC: Film mask is detected.
While scanner correction is performed after installing the
carrier with the monitoring screen displayed:
- 135AFC/240AFC: Film is detected.
- MFC: Mask adapter is detected.
W-1110Mirror box not
installed.
When starting scanning, an error occurred because both of
the two mirror box sensors failed to detect the mirror box.
1. The mirror
box is not
installed.
2. Faulty mirror
box slide guide
3. Improperly
installed mirror
box sensor
bracket or
guide.
4. Improperly
installed mirror
box sensor.
5. Faulty mirror
box sensor.
1. Remove the carrier and then check whether or
not the mirror box is installed.2. Check slide guide
movement.Without the carrier and mirror box
installed, move the slide guide toward the rear side,
and check the slide guide returns to the front side by
itself when releasing hold of it. (3), (4), (5) ME
Check the items in the left-hand column to
classify the cause, and then take the
appropriate action.
When the sensor is replaced or
reinstalled, adjust the sensor position
using "I/O Check (43A)."
After the sensor position is
adjusted, perform printing to
confirm the error does not recur.
E-1111Focus
calibration
not
performed.
Scanning has been performed before executing focus
calibration.
Adjustment data
files were not
taken over
during software
upgrade.
Deleted
adjustment data
files due to
improper
operation
Calibration is
not executed
after a new lens
registration.
Perform “Focus Calibration (43K)” to check whether
or not the data exists.
Perform “Focus Calibration (43K)” again.1. Select "Focus Calibration (43K)."2.
Install the chart jig and then perform
focus calibration.3. Select "OK."After
focus calibration, perform "Focus
Position Adjustment (43C)" for each
carrier (MFC: for each mask).
After adjustment, perform "Focus
Calibration (43C)" again to confirm
the adjustment data exists, and
then select "Cancel."

Manual page 125 (PDF page 129)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-1112Focus
position
adjustment
for each
carrier not
performed.
Scanning has been performed before executing focus
position adjustment.
This is the first
installation of
the carrier.
Deleted
adjustment data
files due to
improper
operation
Adjustment data
files were not
taken over
during software
upgrade due to
improper
operation, etc.
Calibration is
not executed
after a new lens
registration.
When replacing
the carrier,
machine-data
download is not
performed.
Install the carrier and perform "Carrier Focus
Position Adjustment (43C)."If the adjustment value
is displayed as "---", adjustment data does not exist.
Perform the adjustment.1. Install the carrier and perform
"Carrier Focus Position Adjustment
(43C)."2. Perform adjustment according
to the menu.
After adjustment, perform "Carrier
Focus Position Adjustment (43C)"
again to confirm the adjustment
data exists, and then select
"Cancel." Do the following if
necessary.1. Perform printing to
check whether or not the print is in
focus. 2. Enter the focus offset
value in the machine data setting
screen (44x), and perform printing
to confirm the print is in focus.
W-1113Density
measurement
for ND filter
not
performed.
- ND filter density measurement table data does not exist in
the hard disk.- ND filter density measurement table is not
loaded during brightness correction in the pre-operational
check.- While brightness correction is performed after
installing the carrier with the monitoring screen displayed,
ND filter density measurement table is not loaded.
The
measurement
data is deleted
by accident
while using
Explorer.
When replacing
the main control
unit, etc., the
measurement
data is not
loaded from the
backup FD, or
the data in the
FD is corrupted.
Install the 135AFC or 240AFC and execute “ND
Filter Density Measurement (43N)”.
W-1114Light source
aperture table
not created.
- Light source aperture table data does not exist.
- During brightness correction in the pre-operational check,
light source aperture table is not downloaded to GMB.
- While brightness correction is performed after installing
the carrier with the monitoring screen displayed, light
source aperture table is not downloaded to GMB.
The
measurement
data is deleted
by accident
while using
Explorer.
When replacing
the main control
unit, etc., the
data is not
loaded from the
backup FD, or
the data in the
FD is corrupted.
Perform “135 Light Source Aperture Table
(433)” and “120 Light Source Aperture Table
(434).”
W-1115Dark
correction not
performed.
Because the scanner SS cannot check whether or not
darkness correction has already been performed, the
scanner SS assumes that darkness correction is also
completed when brightness correction is completed.
- Darkness correction is not performed when setting
scanner conditions.
- Pre-scanning is performed before executing darkness
correction.
1. Perform scanner correction in the pre-operational
check.
2. Clarify the cause by using a function tester.
Replace the CDS20 circuit board.Check the GMB/GMC circuit board
carefully.
W-1116Brightness
correction not
performed.
- Brightness correction is not performed when setting
carrier conditions because the carrier is installed for the first
time after the system is turned ON.
- Brightness correction is not performed when pre-scanning
because the carrier is installed for the first time after the
system is turned ON.
E-1117Lens
registration
not
performed.
Scanning has been performed before lens registration.Deleted
adjustment data
files due to
improper
operation
Perform “Lens Registration (43G)” to check whether
or not the adjustment data exists.
Perform the adjustment again.1. Select “Lens Registration (43G)”.
2. Open the scanner section cover so
that the seal in front of the lens unit can
be seen, and then enter the lens ID
number and lens focus length written
on the seal.
3. Select "Register."
After lens registration, perform "Optical
Magnification Calibration (43J)", "Focus
Calibration (43K)" and "Carrier Focus
Position Adjustment (43C)" (for each
carrier (MFC: for each mask)).
After adjustment, perform "Lens
Registration (43G)" again to
confirm the adjustment data exists,
and then select "Cancel."
E-1118Magnification
calibration
not
performed.
Scanning has been performed before executing
magnification calibration.
Adjustment data
files were not
taken over
during software
upgrade.
Deleted
adjustment data
files due to
improper
operation
Calibration is
not executed
after a new lens
registration.
Perform “Optical Magnification Calibration (43J)” to
check whether or not the data exists.
Perform the adjustment again.1. Select "Optical Magnification
Calibration (43J)."
2. Install the chart jig and then perform
focus calibration.
3. Select "OK."
After focus calibration, perform "Focus
Calibration (43K)" and "Carrier Focus
Position Adjustment (for each carrier
(MFC: for each mask)).
After adjustment, perform "Optical
Magnification Calibration (43J)"
again to confirm the adjustment
data exists, and then select
"Cancel."
E-1119Focus
position
adjustment
for each
carrier not
performed.
Focus position adjustment for the installed carrier is not
performed.
This is the first
installation of
the carrier.
Deleted
adjustment data
files due to
improper
operation
Adjustment data
files were not
taken over
during software
upgrade.
When replacing
the carrier,
machine-data
download is not
performed.
Install the carrier and perform "Carrier Focus
Position Adjustment (43C)."
If the adjustment value is displayed as "---",
adjustment data does not exist.
Perform the adjustment.1. Install the carrier and perform
"Carrier Focus Position Adjustment
(43C)."
2. Perform adjustment according to the
menu.
After adjustment, perform "Carrier
Focus Position Adjustment (43C)"
again to confirm the adjustment
data exists, and then select
"Cancel."
Perform the following if necessary.
1. Perform printing to check
whether or not the print is in focus.
2. Enter the focus offset value in
the machine data setting screen
(44x), and perform printing to
confirm the print is in focus.

Manual page 126 (PDF page 130)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1120Incorrect
combination
of carrier and
mirror box
When pre-scanning film or installing a carrier, the system
detects the types of the installed carrier (MFC: carrier and
mask) and mirror box. This error (W-1120) occurs if the
combination of the carrier and mirror box is incorrect.
When performing Focus Position Adjustment,
1. Incorrect
combination of
carrier and
mirror box.
2. Faulty mirror
box sensor
3. Faulty carrier
or mask sensor
1. Check whether or not the combination of carrier
and mirror box is correct.
(135 mirror box is used except for the MFC +
brownie-size mask)
2. Check the type of the mirror box by performing
"Scanner I/O Check (43A)."
3. Perform "Carrier I/O Check (44?)."
W-1121Carrier not
installed.
- "Carrier Inclination Display (43D)" is performed when the
carrier is not installed.
- Pre-scanning is performed when the carrier is not
installed.
- Fine-scanning is performed when the carrier is not
installed.
Same as
W-1105.
Same as W-1105.Same as W-1105.Same as W-1105.
W-1122Film is
installed.
Film is detected during brightness or darkness correction.Same as
W-1213.
Same as W-1213.Same as W-1213.Same as W-1213.
W-1123Film
improperly
installed.
Film is not detected during focus offset process.1. Dirty film
sensor cover
glass.
2. Poorly
connected
connector in the
carrier.
3. Faulty circuit
board or
incorrectly
calibrated
sensor
4. 135AFC:
Faulty CYB20
circuit board
5. Broken
harness in the
carrier
1. Clean the cover glass.® 2. Open the upper guide
and check the sensor using I/O check.® 3. Check
the connectors in the carrier® 4. Check the CYC20
circuit board.® Broken harness
1. Clean the cover glass.
2. Calibrate the sensor or replace the circuit
board.
3. Check the connectors in the carrier.
135AFC:
CYB1, CYB1A, CYB1B, D404, D400, LEE1,
D409, CYB6, D405, D401, D403, D411
1. When the CYB20 or CYC20 circuit
board is replaced. Follow the procedure
given in the manual for replacing the
circuit board in the carrier.
2. When a photo transistor circuit board
is replaced, check the optical axis
between the sensors and perform
sensor calibration.
W-1124Film
improperly
installed.
During focus offset process:
- An error is detected because strip film has been inserted
when “Cartridge” is selected.
- An error is detected because a film cartridge has been
inserted when “Strip” is selected.
1. Strip film has
been inserted
when
“Cartridge” is
selected.
2. A film
cartridge has
been inserted
when “Strip” is
selected.
Check whether or not the film type is correct.1. Insert a film cartridge when “Cartridge” is
selected.
2. Insert strip film when “Strip” is selected.
W-1125Flow rate for
film cooling
air
compressor
lowered.
During the light source section initialization to measure the
air flow rate, the compressor is activated by opening the
light source aperture. When checking the flow rate, 3.2 V or
lower A/D value is detected.
Faulty
compressor or
flowmeter
Faulty CTB20 or
PWR20 circuit
board
Poorly
connected or
broken harness
between the
CTB20 and
PWR20 or
power supply
for the
flowmeter/comp
ressor
Leaking or
clogged air
hose.
Adverse effect
of E-1231(light
source aperture
malfunction)
If the error persists even after the air filter is
cleaned:
Check the operation of the compressor using
Scanner I/O Check.
If the compressor does not turn ON:
(1) Light source aperture malfunction
(2) Faulty CTB20 circuit board
Replace the faulty parts.Confirm that this error does not
occur during scanner start-up.
W-1126Light source
cover
opened.
(This message is not used.)Same as
W-1102.
Same as W-1102.Same as W-1102.Same as W-1102.
W-1127Dust
adhesion to
mirror box or
carrier
detected
during
pre-scanning.
Dust has been detected when performing pre-scanning.
The dust-detecting method is the same as W-1128.
(See W-1128.)
W-1128Dust
adhesion to
mirror box or
carrier
detected
during
scanner
correction.
The average value (AV0) of antilogarithm output is
calculated after brightness/darkness correction of the valid
pixel range specified by the main control unit. And CCD
output of the valid pixel range is filtered through a
one-dimensional frequency filter (low-frequency cut filter)
and the difference between the maximum and minimum
values is calculated.
If the calculated difference and the average value (AV0)
differs 10% or more, this error is displayed.
Dusty carrier
mask or
diffusion plate
under the mask.
Cotton waste or
something else
has adhered to
the opening of
the carrier
upper cover.
Dirty upper
surface of the
mirror box or
diffusion plate
on the rear side
of the carrier
Reference data
is not created
when replacing
the CCD unit.
Characteristics
of some CCD
pixels has been
changed.
Clean the mask section, diffusion plate under the
mask, opening of the upper cover and upper
surface of the mirror box, and then install the carrier.
If the error does not recur, perform the
pre-operational check.
If the error recurs, perform "CCD Data Display
(43E)." CCD output decreases in part.
If the decreased part of CCD output moves,
clean the carrier until the CCD output becomes
normal.
If the decreased part does not move or there is
no decreased part, install the standard mirror
box and then create reference data.
If the error does not recur, perform
scanner correction in the
pre-operational check.
The system returns to normal
operation if the error does not
recur.
W-1129Abnormal
light amount
pixels
detected
during
scanner
correction.
Pixels of abnormal light amount (30% or greater than the
standard output value of 128 pixels located on the center of
the CCD) are detected.
Interrupted
optical axis by
(big) foreign
matter
Abnormal light
source
Faulty CCD unitAbnormal lensThis error occurs when bright (30% or greater than
the center of the CCD) pixels are detected.
Perform "CCD Data Display (43E)" to check the
brightness of the pixels. If only one pixel is
abnormal, replace the CCD unit.
If amount of light is insufficient at the center, foreign
matter, in the light source section or on the lens may
be the possible cause.
Perform brightness correction.
E-1130Auto light
adjustment
failed due to
high CCD
output.
CCD output exceeds 18400 (80% of limit value of 23000)
even if storage time is minimum (5µ sec.) when performing
auto light adjustment.
Poorly
connected or
broken harness
between the
CCD20 and
CDS20 circuit
boards.
Faulty CDS20
circuit board
Faulty CCD20
circuit board
Use menu 43E to display CCD data. Operate the
light source aperture to check whether or not the
color changes. And then change the stored time of
changed (normal) color. If the output does not
change, a faulty circuit board or harness may be the
cause. If only one color is abnormal, replace the
coaxial cable of "Not changed" with that of
"Changed." If the color changes, replace the CCD
unit. And then replace the coaxial cable of "Not
changed" with that of "Changed" on the CDS20
circuit board. If the color changes, replace the
coaxial cable. If the color does not change, replace
the CDS20 circuit board.
Replace the faulty parts.Perform scanner correction.

Manual page 127 (PDF page 131)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-1131Offset
cancellation
failed.
Faulty system
for adjusting
the CCD
output value
to "0."
DA(n+1) value in the following formula is calculated by
using the field-through level AD value and current DA
setting value.
DA(n+1) = (512-AD(n))+DA(n)
The calculated value is returned as the DA setting value for
the offset cancel.
This error (E-1131) occurs if the above sequence repeated
40 times but the offset cancel does not converge in the
specified range (512±50).
Poorly
connected or
broken harness
between the
CCD20 and
CDS20 circuit
boards.
Faulty CCD20
circuit board
Faulty CDS20
circuit board
If only E-1131 has occurred, replace the CCD20
circuit board. If any harness or the CDS20 circuit
board is faulty, an error such as E-1130 occurs at
the same time. In that case, use menu 43E to
display CCD data. Operate the light source aperture
to check whether or not the color changes. And then
change the stored time of changed (normal) color. If
the output does not change, faulty circuit board or
harness may be the cause. If only one color is
abnormal, replace the coaxial cable of "Not
changed" with that of "Changed." If the color
changes, replace the CCD unit. And then replace
the coaxial cable of "Not changed" with that of
"Changed" on the CDS20 circuit board. If the color
changes, replace the coaxial cable. If the color does
not change, replace the CDS20 circuit board.
Replace the faulty parts.Perform scanner correction.
W-1132Auto focus
failed.
1. During automatic focusing, insufficient contrast is
detected in all evaluated regions (135AFC/N240AG: 2
regions, MFC: 3 regions).
2. There is no contrast peak in the searched range.
1. Film is not
inserted. (MFC
only)
2. Low-contrast
subject
(transparent
section in
reversal film, or
unexposed
reversal film)
(MFC only)
3. Improperly
installed mask
(MFC only)
4. Abnormal
focus position
adjustment data
5. Damaged AF
chart on the
mask
(135AFC/240AF
C only)
Check the type of carrier (MFC: type of original and
mask).
135AFC/240AFC:
Check Item 5.
- Inspect the chart.
MFC:
Check Item 1.
- Check whether or not film is inserted.
Check Item 2.
Solve the problem.
In the case of Item 2:
- Insert film from the other end.
- Slightly shift film horizontally and insert it.
If the error recurs, press [OK] to return to the
monitoring screen.
Perform the adjustment corresponding
to each item.
Perform scanning to confirm the
error does not occur.
W-1133Incorrect
carrier ID.
-During focus position adjustment, the carrier ID specified
by the main control unit and that of the installed carrier do
not match.
- During focus offset, the carrier ID specified by the main
control unit and that of the installed carrier do not match.
1. The installed
carrier is for the
other machine.
2. Poorly
connected
connector in the
carrier
3. Faulty control
circuit board
4. Faulty CTB20
circuit board
5. Poorly
connected or
broken harness,
or faulty plug-in
connector or
CTB circuit
board
1. Quit the maintenance mode, install another
carrier, and then check whether or not the error
occurs in the maintenance mode.
2. Check the connectors in the carrier.
3. Check the control circuit board.
4. Broken harness in the carrier
1. Install the correct carrier.
2. If the system returns to normal with another
carrier installed, replace the CTB20 circuit
board and plug-in connector harness.
3. Check the connectors in the carrier.
MFC: CYA2, CYA3
135AFC: CYB2, CYB3
240AFC: CYC4, CYC4A
1. When the CYA20, CYB20 or CYC20
circuit board is replaced, follow the
procedure given in the manual for
replacing the circuit board in the carrier.
W-1134Mirror box not
installed.
During adjustment/maintenance, both of the two mirror
boxes do not detect mirror box.
- While creating light source aperture table, mirror box is
not detected.
1. The mirror
box interferes
with the carrier
installation and
the mirror box is
disengaged.
2. Faulty mirror
box guide slider
section
3. Incorrectly
installed mirror
box sensor
bracket or
guide.
4. Incorrectly
installed mirror
box sensor.
5. Faulty mirror
box sensor.
1. Check whether or not 135AFC/240AFC is
installed with 120 mirror box installed.
Check the items in the left-hand column to
classify the cause, and then take the
appropriate action.
When the sensor is replaced or
reinstalled, adjust the sensor position
using "I/O Check (43A)."
After the sensor position is
adjusted, perform printing to
confirm the error does not recur.
W-1135Incorrect
mirror box.
While creating light source aperture table:
- 120 mirror box is detected while 135 mirror box is
specified.
- 135 mirror box is detected while 120 mirror box is
specified.
Install the correct mirror box.
W-1136Density
measurement
for ND filter
failed.
During ND filter density measurement, the measured
transparent rate is more than 20% higher or lower than the
average transparent rate of 128 pixels.
An error occurred because no valid pixel is found when the
pixel data is excluded.
Dirty or
damaged ND
filter
Faulty CCD
sensor
Clean the ND filter.Clean or replace the ND filter.Replace the CCD unit.
W-1137Carrier, mask
or mirror box
may be
removed.
During correction/maintenance, the carrier, mask or mirror
box is installed or removed.
1. Carrier has
been removed.
(See W-1105.)
2. Mask has
been removed
(MFC). (See
W-1208.)
1. Carrier has been removed. (See W-1105.)
2. Mask has been removed (MFC). (See W-1208.)
1. Quit the maintenance menu, check whether
or not the carrier, mask or mirror box is correctly
installed, and then perform
adjustment/maintenance again.
2. Carrier has been removed. (See W-1105.)
3. Mask has been removed (MFC). (See
W-1208.)
1. Carrier has been removed. (See
W-1105.)
2. Mask has been removed (MFC).
(See W-1208.)
W-1138Lamp turned
off.
- The lamp is turned OFF during correction.
- The lamp is turned OFF during maintenance.
- The lamp is turned OFF in "I/O check (43A)".
The lamp is
turned OFF in
"I/O check
(43A)".
Turn ON the lamp in "I/O check (43A)". If the lamp
turns ON, press [OK].
Perform the item in the left-hand column.
W-1139Mask
improperly
installed.
During focus position adjustment, the installed mask is
different from the one specified by the main control unit.
Same as
W-1208
Same as W-1208Same as W-1208Same as W-1208
W-1140Mask not
installed.
During MFC focus position adjustment, MFC is removed.Same as
W-1208
Same as W-1208Same as W-1208Same as W-1208
I-1141Stabilizing
lamp.
I-1142Performing
darkness
correction.
X-1143Scanner not
started up.
X-1144Scanner
being
initialized.
X-1145Working
normally.
X-1146Error
occurred in
scanner.

Manual page 128 (PDF page 132)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1147Fine-
scanning not
performed.
Auto focusing, scanning information setup or fine scanning
has been attempted before performing pre-scanning.
Faulty hard diskFaulty main
control unit
1. Remove, reinstall the carrier and perform
pre-scanning.
2. Restart the system.
3. Reinstall system software.
4. Replace the main control unit.
1. Remove, reinstall the carrier and perform
pre-scanning.
2. Restart the system.
3. Reinstall system software.
4. Replace the main control unit.
X-1148Waiting for
start of
fine-scan.
X-1149Command
queuing
buffer
overflow.
X-1150Maintenance
cancel
ended.
X-1151Necessary
files not
located.
X-1152Wrong file
format.
X-1153Out of "no"
parameter
range.
X-1154Out of
"negaPosi"
parameter
range
X-1155Out of
"ccdTime0"
parameter
range.
X-1156Out of
"ccdTime1"
parameter
range.
X-1157Out of
"speed"
parameter
range.
X-1158Out of "f"
parameter
range.
X-1159Out of "d"
parameter
range.
X-1160Out of
"scanId"
parameter
range.
X-1161Out of "x"
parameter
range.
X-1162Out of "y"
parameter
range.
X-1163Out of "xSize"
parameter
range.
X-1164Out of "ySize"
parameter
range.
X-1165Out of "mask"
parameter
range.
X-1166Out of
"ccdRTime"
parameter
range.
X-1167Out of
"ccdGTime"
parameter
range.
X-1168Out of
"ccdBTime"
parameter
range.
X-1169Out of "reqAf"
parameter
range.

Manual page 129 (PDF page 133)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
X-1170Out of
"scnMag"
parameter
range.
X-1171Out of
"optZoom"
parameter
range.
X-1172Scanner
adjustment/
maintenance
program not
located.
X-1173Out of
"scanCycle"
parameter
range.
X-1174Out of
"rDelay"
parameter
range.
X-1175Out of
"gDelay"
parameter
range.
X-1176Out of
"bDelay"
parameter
range.
X-1177Pre-scan
condition
setup not
performed.
X-1178Out of
"bGain"
parameter
range.
X-1179This is not a
lastly
requested
fine-scan.
X-1180Film
information
not set.
X-1181Out of "id"
parameter
range.
X-1182Density
switching
LUT not
located.
X-1183Error
occurred in
writing file.
X-1184Error
occurred in
reading file.
X-1185File not
located.
X-1186Error
occurred in
communicat-
ing with
ScanSH.
Communication
error between
CCD20 and
CDS20 circuit
boards
Faulty CCD20
circuit board
Faulty CDS20
circuit board
Faulty cable
between
CCD20 and
CDS20 circuit
boards
Poorly
connected
connector
Faulty
CPU/SCSI
Check the connection between the CCD20 and
CDS20 circuit boards.
Replace the CCD unit.Replace the CDS20 circuit board.Replace the main control
unit/SCSI/GIS
X-1187Download
buffer
overflow.
X-1188PC command
queuing
overflow.
X-1189Error
occurred in
communicating
with CTB.
W-1190Processing
aborted
because error
detected
during
scanner
correction.
GMB or CTB error is detected while creating brightness
correction table.
- Film carrier is removed.
- Light source section cover is opened.
- Film remains in the carrier.
- Faulty lens motor, conjugate length variable motor, etc.

Manual page 130 (PDF page 134)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1191Processing
has been
aborted due
to the
detection of
an error
during
scanner
correction.
The scanner
will be
corrected.
Remove the
carrier
momentarily,
then reinsert
it.
Pre-scanning has been attempted although brightness
correction data downloading failed due to an GMB or CTB
error when installing the carrier.
- Film carrier is removed.
- Light source section cover is open.
- Film remains in the carrier.
- Faulty lens motor, conjugate length variable motor, etc.
1. Carrier is
installed in a
screen other
than monitoring
screen.
2. Dust check
has failed after
installing the
carrier.
Remove, reinstall the carrier and perform scanner
correction in monitoring screen.
If pre-scanning can be performed after scanner
correction, the cause of the error is Item 1 in the
left-hand column.
If the error recurs, check whether or not another
error occurs during scanner correction. Solve the
problem if another error occurs.
1. Remove, reinstall the carrier and perform
scanner correction in monitoring screen.
2. Solve the problem due to another error.
If the error recurs, restart the system.
W-1192Processing
aborted
because error
detected
during
scanner
correction.
During brightness correction, a GMB or CTB error is
detected when dust checking.
- Film carrier is removed.
- Light source section cover is open.
- Film remains in the carrier.
- Faulty lens motor, conjugate length variable motor, etc.
W-1193Light amount
insufficient.
Lamp may
malfunction.
If the lamp has burned out, auto light amount adjustment in
auto focusing or in bright correction has been converged
excessively.
1. Burnt-out
lamp
2. Foreign
matter in optical
axis.
3. MFC:
Incorrectly
installed mask
or insufficient
transmitted light
amount due to
black center of
film.
4. Faulty CCD
unit shutter or
abnormal CCD
green output.
5. Adverse
effect of E-1231
1. Check whether or not the lamp is ON.
2. Remove the carrier and check whether or not
foreign matter exists.
3. Perform "CCD Data Display" to check that G
output is normal.
Replace the fatly parts or unit.
Check whether foreign matter such as a piece
of film obstructs the optical axis.
Perform the adjustment corresponding
to the replaced parts or unit.
W-1194Film mask
not installed.
Brightness correction has been performed without the film
mask installed.
1. Film mask is
not installed.
2. Damaged
chart on film
mask.
3. Optical path
is blocked.
1. Remove the carrier and check whether or not the
film mask is correctly set.
2 or 3. Check for blocking matter in menu 43E “CCD
Data Display.”
1. Install film mask.
2. Replace film mask.
3. Remove blocking matter or replace the CCD
unit.
Perform the pre-operational check
to confirm the error does not recur.
W-1195This carrier is
not
registered.
(This error does not occur except for the software Version
1.7.)
The carrier is
not registered.
(Ver.1.7)
Faulty hard diskReplace the
main control
unit.
1. Register the carrier in the Carrier ID Registration
menu.
2. Restart the system, reinstall the software or
replace the main control unit.
Same as left-hand column
E-1196Focus
position
adjustment
not
performed for
this film type.
“Carrier Focus Position Adjustment (43C)” for IX240 film
should be performed for both cartridge and strip film.
Pre-scanning is performed using a film cartridge or strip film
that is not yet adjusted.
“Carrier Focus
Position
Adjustment
(43C)” for IX240
film cartridge or
strip film has not
been
performed.
Install the carrier and perform "Carrier Focus
Position Adjustment (43C)."
If the adjustment value is displayed as "---",
adjustment data does not exist.
Perform the adjustment.1. Install the carrier and perform
"Carrier Focus Position Adjustment
(43C)."
2. Perform adjustment according to the
menu.
After adjustment, perform "Carrier
Focus Position Adjustment (43C)"
again to confirm the adjustment
data exists, and then select
"Cancel."
Do the following if necessary.
1. Perform printing to check
whether or not the print is in focus.
2. Enter the focus offset value in
the machine data setting screen
(44x), and perform printing to
confirm the print is in focus.
I-1197Setting
scanner
correction
table.
I-1198Stabilizing
lamp.
- Lamp is stabilizing after dipping condition.
- When inserting film or starting pre-/
fine-scanning
The system is
not used for a
long time.
Software troubleThe system is in formal condition if the error dialog
disappears within 10 seconds.
If not, software is abnormal.
If the software is abnormal:
1. Turn ON the lamp in I/O Check.
2. Restart the system software.
W-1199Auto focus
failed.
Contrast is
insufficient
during
automatic
focusing.
Maximum value of contrast is not detected.Insufficient
contrast
(reversal film)
Excessively
overexposed/
underexposed
film
Scanner optical
axis is
abnormal.
Faulty CCD or
CDS20 circuit
board
Insert the film from the other end.
In the case of overexposed/underexposed film,
ignore the error.
In the case of overexposed/underexposed film,
ignore the error.
Perform the optical axis adjustment,
optical magnification calibration and
focus calibration.
Replace the CCD/CDS20 circuit
board.
W-1201Perforation
rupture
exists.
Frame
position may
not be
correctly
detected.
135 film
perforation
rupture is
detected.
(CTB)
After pre-scanning with 135AFC, the width of all
perforations is checked. If perforation width more than
24mm has been detected, this error occurs.
Perforation width is detected by the perforation sensor.
Feeding slip
due to dirty feed
roller surfaces.
Drive belt
slippage due to
dirty or
deformed belt
Check whether or not perforation rupture exists.When perforation rupture is not found:
1. Clean the feed roller and feed lane.
2. Adjust the drive belt tension.
3. Replace the drive belt.
When perforation rupture is found:
Perform scanning with MFC.
Adjust the drive belt tension.Perform fine-scanning using film
free of perforation ruptures.
W-1202Pre-scan
cancelled.
Pre-scanning
has not been
completed
normally by
operator.
(CTB)
135AFC: This error does not occur.
240AFC: This error does not occur.
Faulty hard diskFaulty main
control unit
1. Restart the system.
2. Reinstall system software.
3. Replace the main control unit.
Same as left-hand column

Manual page 131 (PDF page 135)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1203Carrier status
changed.
Software
trouble
CTB status
error
This error occurs when receiving a carrier-related
command Y while in state X.
135AFC:
X=Pre-scanning is possible (Negative leading end nip is
completed).
Y=Pre-scanning is needed.
The carrier is
removed and
reinstalled.
Faulty hard disk1. Remove, reinstall the carrier and perform
pre-scanning again.
2. Restart the system.
3. Reinstall system software.
4. Replace the main control unit.
Same as left-hand column
X-1204Parameter
section for
CTB20
request
exceeds the
limit.
Software
trouble
CTB
parameter
error
135AFC:
- Specified frame is not the last frame when canceling
frame data.
- Undefined parameter is received during 135AFC carrier
output check.
Common:
Undefined parameter for carrier machine data is received.
X-1205CTB20/Fine-
scanning
cannot be
performed
with this
frame
information.
Software
trouble
Abnormal
data for
writing frame
135AFC:
- Specified frame number is more than 128 (maximum
number of registration data) when writing frame data.
- Specified mask is outside the range.
X-1206CTB20/
request
unsupported
with present
CTB
received.
Software
trouble
Undefined
command
error (CTB)
If an undefined request or notification is received, this error
occurs.
W-1207Error solved.
W-1208Present film
mask cannot
be identified.
MFC mask
type is
abnormal.
Incorrect combination has been detected by MFC mask
sensors (D480 to D484).
1. Incorrectly
installed mask.
2. Both 135M
and 240M
buttons are
installed to the
mount mask.
3. Poorly
connected
connector in
carrier
4. Faulty CYA20
or MSB20
(D480 to D484)
circuit board
5. Broken
harness in
carrier
1. Install the mask correctly. If any dust is found,
blow it off.
2. Remove the button not to be used.
3. Check the connector in carrier.
4.
- Check the MSB20 circuit board.
- Check the CYA20 circuit board.
5. Check the harness in carrier.
1. Install the mask correctly.
2. Install the button correctly.
3. Check the connector in carrier: CYA7, MSB1
4.
- Replace the MSB20 circuit board.
- Replace the CYA20 circuit board.
1. When the CYA20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1209Light source
cover
opened.
Light source
section cover
is open.
(CTB)
- Light source section cover open has been detected.
- Request for moving light source aperture is received with
the light source section cover opened.
- Request for moving light source section balance motor is
received with the light source section cover opened.
Same as
W-1102
Same as W-1102Same as W-1102Same as W-1102
W-1210Feeding film
and scanning
are canceled
because
carrier's
upper cover
is opened.
135AFC/240
AFC pressure
cover is
open.
This error may not occur because this error cannot be
detected electrically.
However, software has the following detecting function.
135AFC:
Pressure cover is open when performing initialization of
carrier section in the carrier I/O check.
1. The feed lane
clearance
widens and also
the upper guide
pin for
open/close
sensor is
removed.
2. Poorly
connected
connector in
carrier.
3. Faulty guide
open/close
sensor,
pressure cover
open/close
sensor or
MSA01 circuit
board
4. 135AFC:
Faulty CYB20
circuit board
240AFC:
Faulty CYB20
circuit board
5. Broken
harness in
carrier
(For the system with microswitch)
1. Adjust the feed lane clearance and install the
guide pin.
2. Check the connectors in carrier.
3. Check the operation of the guide open/close
sensor and pressure cover open/close sensor in the
carrier I/O check.
4. Check the CYB20 or CYC20 circuit board.
5. Check the harness in carrier.
1. Return the carrier to the factory because a
dedicated jig is required for the adjustment.
2. Check the connectors in carrier.
135AFC:
CTB6, D411
240AFC:
CYC11, D446
3. Replace the MSA01 circuit board
4. Replace the CYB20 or CYC20 circuit board.
1. When the CYB20 or CYC20 circuit
board is replaced, follow the procedure
given in the manual for replacing the
circuit board in the carrier.
W-1211Carrier not
installed.
Carrier is not
installed.
(CTB)
- Carrier is not installed when operating the carrier.
- Carrier is removed while in operation.
- Carrier is removed with film inserted.
1.
Disconnected,
worn or dirty
plug-in
connector pins.
2. Faulty
CYA20, CYB20,
CYC20, CTB20
circuit board.
Poorly
connected
connector.
Clean the plug-in connector pins on both sides
(carrier side and main body side).
If the error recurs when using other carriers, plug-in
connector on main body side is faulty.
If the error does not occur when using other
carriers, plug-in connector on the carrier is faulty.
1. Clean, repair or replace the harness.
2. Replace the CYA20, CYB20, CYC20 or
CTB20 circuit board.
When the CYA20, CYB20 or CYC20
circuit board is replaced, follow the
procedure given in the manual for
replacing the circuit board in the carrier.
W-1212Take out
cartridge.
Film cartridge
is detected
when
installing the
carrier. (CTB)
Cartridge detected by chucking sensor (D443) or cartridge
sensor (D456) when starting the system or installing the
carrier.
1. Cartridge
remains in the
carrier.
2. Poorly
connected
connector in
carrier.
3. Faulty SSI20
(cartridge
detection),
SSH20
(chucking
detection) or
CYC20 circuit
board
4. Broken
harness in
carrier
1. Check whether or not film cartridge remains in the
nest section.
2. Check the connector in carrier.
3.
- Check the sensor operation in the I/O check.
- Check the CYC20 circuit board.
4. Check the harness in carrier.
1. Remove the cartridge.
2. Check the connectors in carrier:
CYC2, D456, CYC2A, SSH1
3.
- Replace the sensor circuit board: SSI20 or
SSH20
- Replace the CYC20 circuit board.
4. Replace the harness.
When the CYC20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1213Film exists in
carrier.
Film is
detected
when
installing the
carrier. (CTB)
Film is detected by film detecting sensors during
initialization of 135AFC.
1. Dirty sensor
cover glass.
2. Poorly
connected
connector in
carrier.
3. Faulty sensor
circuit board or
incorrectly
calibrated
sensor
135AFC:
LEC01, DTG20
(negative
leading end
detection),
LEC01, DTF20
(perforation
detection),
LEE20, DTF20,
DTE20 (scan
timing/check
tape detection)
4. 135AFC:
Faulty CYB20
circuit board
240AFC:
Faulty CYB20
circuit board
5. Broken
harness in
carrier
1
- Clean the cover glass.
- Open the upper guide and check the sensor
operation in the I/O check.
2. Check the connectors in carrier.
3. Check the CYC20 circuit board.
4. Check the harness in carrier.
1. Clean the cover glass.
2. Calibrate the sensor or replace the sensor
circuit board.
3. Check the connectors in carrier.
135AFC:
CYB1, CYB1A, CYB1B, D404, D400L, LEE1,
D409, CYb6, D405, D401, D403, D411
1. When the CYB20 or CYC20 circuit
board is replaced, follow the procedure
given in the manual for replacing the
circuit board in the carrier.
2. When a photo transistor circuit board
is replaced, check the optical axis
between the sensors and perform
sensor calibration.

Manual page 132 (PDF page 136)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1214Film feeding
failed. Feed
out film.
135AFC film
feed failure
(CTB)
135AFC: Film leading end nip is not completed.
Start timing: When film is detected by film insertion sensor
Process: Film feed operation (max. 160 mm) is repeated 10
times while film insertion sensor detects film.
1.
135AFC/240AF
C:
Dirty sensor
cover glass.
2. 240AFC:
- Damaged
cartridge door.
- Damaged
flexible flange in
cartridge
- Incorrectly
reattached film
trailing end
3. Poorly
connected or
broken harness
in carrier
4. Faulty CTB20
or sensor circuit
board, feed
motor, motor
driver, clutch
135AFC:
CYB20, LEC20,
LEE20, DTF20,
DTG20
240AFC:
CYC20, LEF20,
DTI20
5. Faulty nest
section
mechanism
(240AFC)
Replace the carrier and check whether or not film
can be fed.
Film cannot be fed:
(1) Check the CTB20 circuit board.
(2) Check the plug-in connector harness.
Film can be fed:
Check whether or not the cartridge door can be
opened and closed smoothly using a cartridge
opening/closing tool.
(1) Replace the CTB20 circuit board.
(2) Replace the plug-in connector harness.
(3) Replace the cartridge.
(4) Reattach film again.
(5) Check the connector.
Common: (5-phase motor: CN1 to CN3)
135AFC: CYB8, M400, CYB1, CYB1A
1. When the CYB20 or CYC20 circuit
board is replaced, follow the procedure
given in the manual for replacing the
circuit board in the carrier.
2. When a photo transistor circuit board
is replaced, check the optical axis
between the sensors and perform
sensor calibration.
W-1215Film feeding
error
occurred.
135AFC film
rewind failure
(CTB)
135AFC: While pre-scanning, fine-scanning, ejecting film or
moving position, perforation sensor detects film jamming.
1.
- Damaged
flexible flange in
cartridge
- Incorrectly
reattached film
trailing end
2.
- Heavily curled
film
- Splicing tape
stuck to film
3. Poorly
connected or
broken harness
in carrier
4. Faulty film
feed motor,
motor driver or
clutch
5. Faulty circuit
board
135AFC:
CYB2, LEC01,
DTF20
(perforation
detection),
LEC01, DTG20
(film leading
end detection),
LEE20, DTF20
(scanning timing
detection)
Replace the carrier and check whether or not film
can be fed.
Film cannot be fed:
(1) Check the CTB20 circuit board.
(2) Check the plug-in connector harness.
Film can be fed:
(3) Film is heavily curled or splicing tape is stuck to
film.
(4) Damaged flexible flange in cartridge
(1) Replace the CTB20 circuit board.
(2) Replace the plug-in connector harness.
(3) Remove the film.
(4) Replace the cartridge.
(5) Reattach the film again.
(6) Check the connector.
1. When the CYB20 or CYC20 circuit
board is replaced, follow the
procedure given in the manual for
replacing the circuit board in the carrier.
2. When a photo transistor circuit board
is replaced, check the optical axis
between the sensors and perform
sensor calibration.
W-1216Non-
standardized
perforation
type
detected.
240
perforation
width error
(CTB)
This error does not occur.1.
- Film rupture
- Splicing tape
or checking
tape is stuck to
perforation.
Check film rupture, splicing tape or checking tape.(1) Remove the tape from perforation.
(2) If the film cannot be repaired, print the film
with MFC.
W-1217Film cannot
be fed out
from
cartridge.
Abnormal
240 cartridge
(CTB)
This error does not occur. This error is treated as film
extraction failure.
1. Dirty sensor
cover glass.
2. There is no
film in the
cartridge.
3.
- Damaged
cartridge door.
- Damaged
flexible flange in
cartridge
- Incorrectly
reattached film
trailing end
4.
- Fogged IX240
reversal film is
inserted.
- Faulty nest
section
mechanism
5.
- Faulty circuit
board:
LEF20, DTI20
(MTP1, TAP),
CYC20
- Poorly
connected or
broken harness
in carrier
(1) Dirty sensor was calibrated.
(2) Check whether or not the cartridge door is
smoothly opened and closed, and film is smoothly
extracted and rewound.
(3) Extract the tongue and check whether or not the
film leader is transparent.
(4) Check the connector in carrier.
(1) Clean the sensor and perform calibration
again.
(2) Replace the cartridge door.
(3) Change the scanner setting to "Positive."
(4) Check the connectors in carrier: CYC11,
D447, LEF1, CYC3, DTI1
(5) Replace the CYC20, LEF20 or DTI20 circuit
board.
1. When the CYB20 or CYC20 circuit
board is replaced, follow the procedure
given in the manual for replacing the
circuit board in the carrier.
2. When a photo transistor circuit board
is replaced, check the optical axis
between the sensors and perform
sensor calibration.
W-1218This cartridge
is not
processed,
so cannot be
used.
240 IPI error
(CTB)
“Undeveloped” tab is detected by VEI sensor (D442) when
chucking cartridge.
1. Faulty nest
section.
2. Poorly
connected
connector in
carrier.
3. Faulty circuit
board:
CYC20, SSG20
(IPI detection)
4. Broken
harness in
carrier
5. Incorrectly
folded IPI tab
(1)
- Check the IPI tab
- Check the connector in carrier.
(2) Check the IPI sensor in the I/O check.
(3) Check the CYC20 circuit board.
(4) Check the nest section.
(5) Check the harness in carrier.
(1) Check the connectors in carrier: CYC2,
SSG20
(2) Replace the SSG20 circuit board.
(3) Replace the CYC20 circuit board.
(4) Replace the nest section.
1. When the CYC20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1219This cartridge
is not
processed,
so cannot be
used.
240 chucking
error (CTB)
Cartridge chucking sensor remains OFF after rotating the
spool 28 degrees during chucking operation.
(The mark of the cartridge is not 4 "Developed.")
1. EK cartridge
with false VEI 4
2. Faulty nest
section
3. Poorly
connected
connector in
carrier
4. Faulty circuit
board: CYC20
or SSH20
5. Broken
harness in
carrier
(1) Check the spool position. (2) Check the
connector in carrier.
(3) Check the spool & VEI sensor in the I/O check.
(4) Check the CYC20 circuit board.
(5)
- Check the nest section.
- Check the harness in carrier.
(1) Move the spool to the correct position "4".
(2) Check the connectors in carrier: CYC2,
CYC2A, SSH1
(3) Replace the SSH20 circuit board.
(4) Replace the CYC20 circuit board.
(5) Replace the nest section.
1. When the CYC20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1220Cartridge's
door section
malfunction.
Abnormal
240 door
open/close
operation
(CTB)
1) The sensor (D441) detects “Door Close” when inserting
the cartridge.
2) The sensor (D441) detects "Door Open" when ejecting
the cartridge.
1. Faulty door
open/close
motor
2. Poorly
connected
connector in
carrier.
3. Faulty circuit
board: CYC20
or SSH20 (door
open/close
detection)
4. Broken
harness in
carrier
5. Faulty door
open/close
mechanism
(1) Check the door open/close motor.
(2) Check the door open/close operation in the I/O
check.
(3) Check the CYC20 circuit board.
(4) Check the nest section.
(5) Check the harness in carrier.
(1) Replace the door open/close motor.
(2) Check the connectors in carrier: CYC7,
M441, CYC2, CYC2A, D441
(3) Replace the SSF20 circuit board.
(4) Replace the CYC20 circuit board.
(5) Replace the nest section.
1. When the CYC20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1221Unsupported
splice tape
detected.
135 splice
detection
error
The check tape sensor (D411) on the 135AFC detects
“ON-OFF” more than 21 times when pre-scanning.
1. Incorrectly
calibrated check
tape sensor.
2. B/W film is
pre-scanned in
a mode other
than B/W mode.
3. Poorly
connected
connector in
carrier
4. Faulty circuit
board: CYB20,
LEE20, or
DTE20
5. Broken
harness in
carrier
(1) Check the printing mode.
(2) Check the sensor calibration.
(3) Check the check tape sensor in the I/O check.
(4) Check the CYB20 circuit board.
(5) Check the harness in carrier.
(1) Select the correct printing mode.
(2) Perform the check tape sensor calibration.
(3) Check the connectors in carrier: CYB1,
CYB1B, LEE1, CYB6, D411
(4) Replace the DTE20 circuit board.
(5) Replace the CYB20 circuit board.
1. When the CYB20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
2. When the check tape sensor is
replaced, check the optical axis
between the photo transistors and
perform sensor calibration.
W-1222Film is
inserted in
wrong
direction.
AFC film
insertion
direction error
(CTB)
This error is deleted because the system cannot distinguish
the insertion error with film jamming.
Abnormal
DX/FNS
detection due to
fogging
In the case of fogging, ignore the error and
perform scanning.
W-1223Film too long.AFC film
length error
(CTB)
135AFC:
The film insertion sensor does not detect “No Film” after the
film is driven1700mm when pre-scanning.
240AFC:
This error does not occur because a film extraction error
function has already occurred instead.
IX240 film
longer than 40
exp. is used.
135 cine-film
(more than 36
exp.) is
inserted.
1. Perform printing with MFC.
2. Cut film when 135AFC is used.

Manual page 133 (PDF page 137)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1224Cartridge
improperly
installed.
240 cartridge
motor
time-out error
(CTB)
This error does not occur. (W-1219 occurs.)1. Chucking
sensor does not
detect chucking
within 600 ms
because driving
load is
increased in the
nest section.
2. Poorly
connected
connector in
carrier.
3. Faulty
cartridge motor
4. Faulty circuit
board:
SSI20 (cartridge
detection),
SSH20
(chucking
detection),
CYC20
5. Faulty nest
section
(1) Check the connector in carrier.
(2) Check the motor operation in the I/O check.
(3) Check the cartridge chucking in the I/O check.
(4) Check the CYC20 circuit board.
(5) Check the load in the nest section.
(6) Check the harness in carrier.
(1) Check the connectors in carrier: CYC2,
D456, CYC2A, SSH1, CYC1, M444
(2) Replace the motor.
(3) Replace the SSI20 or SSH20 circuit board.
(4) Replace the CYC20 circuit board.
(5) Replace the nest section.
1. When the CYC20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1225Carrier's
sensor
incorrectly
calibrated.
Sensor
calibration
error (CTB)
135AFC:
When installing the carrier, sensor calibration is performed
if the checksum in the machine data is incorrect. If the LED
setting value and comparator setting value is 0 or 255, this
error occurs.
Common:
This error occurs when the setting values is outside the
specified range.
1. Sensor
calibration has
been performed
with film
installed.
2. Poorly
connected
connector in
carrier.
3. Faulty sensor
circuit board
135AFC:
LECO1, LEE20
(perforation
detection),
DTG20 (film
leading end
detection),
LEF20, DTF20,
DTE20
(Scanning
timing or check
tape detection)
240AFC:
LEF20, DTI20
4. Faulty circuit
board
135AFC:
CYB20
240AFC:
CYC20
5. Faulty nest
section
(1) Check whether or not the sensor calibration was
performed correctly.
(2) Check the connector in carrier.
(3) Check the sensor in the I/O check.
(4) Check the circuit board.
135AFC: CYB20
240AFC: CYC20
(5) Check the harness in carrier.
(1) Perform sensor calibration without film
inserted. (If the sensor cover glass is dirty, clean
it.)
(2) Check the connectors in carrier.
135AFC:
CYB1, CYB1A, CYB1B, D401, D400, LEE1,
CYB6, D405, D401, D403
1. When the CYB20 or CYC20 circuit
board is replaced, follow the
procedure given in the manual for
replacing the circuit board in the carrier.
2. When a sensor circuit board is
replaced, check the optical axis
between the photo transistors and
perform sensor calibration.
E-1226Lens control
sensor
(conjugate
length upper
limit)
abnormality
detected.
Conjugate
length upper
limit error
(CTB)
The upper position sensor (D103) detects the conjugate
length variable section after the motor (M101) is driven.
Faulty
conjugate
length variable
upper position
sensor (D103)
or conjugate
length variable
home position
sensor (D102),
or abnormal
shading function
Poorly
connected or
broken harness
between the
CTB20 circuit
board and
conjugate
length upper
limit/home
position sensor
Faulty CTB20
circuit board
Check whether or not the conjugate length drive
section is in the upper limit.
If it is in the upper limit:
Faulty conjugate length home position sensor
Perform I/O check while shading the sensor. If the
sensor turns ON, mechanical trouble may be the
cause. If the sensor remains OFF, conjugate length
home position sensor is faulty.
If it is not in the upper limit:
Conjugate length upper limit sensor is faulty.
If conjugate length drive section is in the upper
limit and home position sensor is normal, the
position of sensor/actuator is abnormal.
Repair or replace the faulty parts.
If conjugate length drive section is not
in the upper limit and home position
sensor is abnormal:
- Replace the conjugate length home
position sensor.
- Repair or replace the harness
between CN9 on the CTB20 and the
home position sensor.
- Replace the CTB20 circuit board.
Restart the system to confirm the
scanner initialization is completed
normally.
E-1227Lens control
sensor
(conjugate
length lower
limit)
abnormality
detected.
Conjugate
length lower
limit error
(CTB)
The lower position sensor (D104) detects the conjugate
length variable section after the motor (M101) is driven.
Faulty
conjugate
length variable
lower position
sensor (D104).
Poorly
connected or
broken harness
between the
CTB20 circuit
board and
conjugate
length lower
limit sensor
Faulty CTB20
circuit board
Faulty conjugate length lower limit sensorReplace the faulty parts/conjugate length lower
limit sensor.
Repair or replace the harness between
CN9 on the CTB20 and the conjugate
length lower limit sensor.
Restart the system to confirm the
scanner initialization is completed
normally.
E-1228Lens control
sensor
(conjugate
home)
abnormality
detected.
Conjugate
length
initialization
error (CTB)
The home position sensor (D102) does not detect the home
position when the conjugate length variable section is
driven toward the home position for 14000 pulses.
Faulty circuit
board:
CTB20, PWR20
Faulty
conjugate
length variable
motor or
conjugate
length home
position sensor,
or abnormal
shading function
Poorly
connected or
broken harness
between the
CTB20 circuit
board and
motor, sensor,
main power
supply or
PWR20 circuit
board
Mechanical
malfunction in
conjugate
length drive
section
Faulty main
power supply
Perform Scanner I/O Check in the maintenance
mode to clarify the cause.
If meshing error is found or abnormal sound is
heard:
- Check the movement of the conjugate length drive
section.
- Check the harness between the CN5 on CTB20
and conjugate length motor. If the harness is
broken, replace it.
If the motor does not rotate:
- Check whether or not the other motors rotate.
- Check the motor harness.
If only conjugate length and shutter motors are
faulty, CP3 on the CTB20 circuit board may be
tripped.
If the sensor does not detect:
Check whether or not the other sensors are normal.
If all sensors are abnormal, CP7 on the CTB20
circuit board may be tripped.
If meshing error is found or abnormal sound is
heard:
(1) Replace the conjugate length drive section.
(2) Replace the conjugate length motor.
(3) Replace the CTB20 circuit board.
(4) Repair or replace the harness between
CN15 on the CTB20 circuit board and conjugate
length motor.
- Replace the CTB20 circuit board.
- Replace the PWR20 circuit board.
- Repair or replace the harness
between CN3 on the CTB20 circuit
board and PWR1 on the PWR20 circuit
board.
- Repair or replace the harness
between PWR6 on the PWR20 circuit
board and main power supply.
- Replace the main power supply.
(2) Replace the conjugate length motor.
Check the operation in Scanner I/O
Check, or restart the system to
confirm the scanner initialization is
completed normally.
E-1229Lens control
sensor (lens
home)
abnormality
detected.
Lens
initialization
error (CTB)
The home position is not detected when the lens is driven
toward the home position for 3000 pulses.
Faulty circuit
board:
CTB20, PWR20
Faulty lens
motor or lens
home position
sensor, or
abnormal
shading function
Poorly
connected or
broken harness
between the
CTB20 circuit
board and
motor, sensor,
main power
supply or
PWR20 circuit
board
Mechanical
malfunction in
lens drive
section or lens
unit
Faulty main
power supply
Perform Scanner I/O Check in the maintenance
mode to clarify the cause.
If meshing error is found or abnormal sound is
heard:
(1) Replace the conjugate length drive section.
(2) Replace the conjugate length motor.
(3) Replace the CTB20 circuit board.
(4) Repair or replace the harness between
CN15 on the CTB20 circuit board and conjugate
length motor.
- Replace the CTB20 circuit board.
- Replace the PWR20 circuit board.
- Repair or replace the harness
between CN3 on the CTB20 circuit
board and PWR1 on the PWR20 circuit
board.
- Repair or replace the harness
between PWR6 on the PWR20 circuit
board and main power supply.
- Replace the main power supply.
(2) Replace the conjugate length motor.
If sensor does not detect:
- Replace the lens home position
sensor.
- Replace the CTB20 circuit board.
- Repair or replace the harness
between CN9 on the CTB20 circuit
board and lens home position sensor.
Check the operation in Scanner I/O
Check, or restart the system to
confirm the scanner initialization is
completed normally.

Manual page 134 (PDF page 138)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-1230Shutter
control
sensor
(home)
abnormality
detected.
Shutter
initialization
error (CTB)
The shutter home position is not detected after the shutter
is driven for 1000 pulses.
Faulty circuit
board:
CTB20, PWR20
Faulty shutter
motor or shutter
home position
sensor, or
abnormal
shading function
Poorly
connected or
broken harness
between the
CTB20 circuit
board and
motor, sensor,
main power
supply or
PWR20 circuit
board
Mechanical
malfunction in
shutter unit
Faulty main
power supply
Perform Scanner I/O Check in the maintenance
mode to clarify the cause.
If meshing error is found or abnormal sound is heard:
(1) Replace the shutter unit including shutter motor.
(2) Replace the CTB20 circuit board.
(3) Repair or replace the harness between CN15 on
the CTB20 circuit board and shutter motor.
If the motor does not rotate:
- Check whether or not the other motors rotate. If
only conjugate length and shutter motors are faulty,
CP3 on the CTB20 circuit board may be tripped. If all
motors do not rotate, driving power (+24V) may not
be present.
- Replace the CTB20 circuit board.
- Replace the PWR20 circuit board.
- Repair or replace the harness between CN3 on the
CTB20 circuit board and PWR1 on the PWR20
circuit board.
- Repair or replace the harness between PWR6 on
the PWR20 circuit board and main power supply.
- Replace the main power supply.
- Replace the shutter motor.
(4) - Repair or replace the harness between CN15
on the CTB20 circuit board and shutter motor.
- Repair or replace the harness between CN16 on
the CTB20 circuit board and main power supply.
If the sensor does not function:
(1) Check whether or not the other
sensors are normal. If all sensors are
abnormal, check the harness related to
the CTB20 circuit board.
- CN0 on CTB20 -to- each sensor in
scanner section
- CN10 on CTB20 -to- each sensor in
light source section
- CN8 on CTB20 -to- temperature
sensor in scanner section
- CN2 on CTB20 -to- PWR1 on PWR20
(2) Perform I/O check while shading the
sensor. If the sensor turns ON,
mechanical trouble may be the cause. If
the sensor remains OFF, the sensor is
faulty.
(3) Replace the shutter home position
sensor.
(4) Replace the CTB20 circuit board.
(5) Repair or replace the harness
between CN9 on CTB20 circuit board
and shutter home position sensor.
Check the operation in Scanner I/O
Check, or restart the system to
confirm the scanner initialization is
completed normally.
E-1231Light source
aperture
control
sensor
(home)
abnormality
detected.
Light source
aperture
initialization
error (CTB)
The light source aperture home position sensor (D201) or
standby sensor (D203) does not function when the aperture
is driven toward the home position for 150 pulses.
Faulty circuit
board:
CTB20, PWR20
Faulty light
source aperture
motor, light
source aperture
home position
sensor or light
source aperture
waiting position
sensor, or
abnormal
shading function
Poorly
connected or
broken harness
between the
CTB20 circuit
board and
motor, sensor,
main power
supply or
PWR20 circuit
board
Mechanical
malfunction in
filter unit
Faulty main
power supply
Perform Scanner I/O Check in the maintenance
mode to clarify the cause.
If meshing error is found or abnormal sound is
heard:
(1) Replace the light source aperture unit.
(2) Replace the CTB20 circuit board.
(3) Repair or replace the harness between
CN14 on the CTB20 circuit board and light
source aperture motor.
If the motor does not rotate:
- Check whether or not the other motors rotate.
If only light source aperture and balance filter
motors are faulty, CP1 on the CTB20 circuit
board may be tripped. If all motors do not rotate,
driving power (+24V) may not be present.
- Replace the CTB20 circuit board.
- Replace the PWR20 circuit board.
- Repair or replace the harness between CN3
on the CTB20 circuit board and PWR1 on the
PWR20 circuit board.
- Repair or replace the harness between PWR6
on the PWR20 circuit board and main power
supply.
- Replace the main power supply.
- Replace the shutter motor.
(4) - Repair or replace the harness between
CN14 on the CTB20 circuit board and light
source aperture motor.
- Repair or replace the harness between CN13
on the CTB20 circuit board and main power
supply.
If the sensor does not function:
(1) Check whether or not the other
sensors are normal. If all sensors are
abnormal, check the harness related to
the CTB20 circuit board.
(2) Perform I/O check while shading the
sensor. If the sensor turns ON,
mechanical trouble may be the cause. If
the sensor remains OFF, the sensor is
faulty.
(3) Replace the light source aperture
home position sensor.
(4) Replace the CTB20 circuit board.
(5) Repair or replace the harness
between CN10 on CTB20 circuit board
and light source aperture home position
sensor.
Check the operation in Scanner I/O
Check, or restart the system to
confirm the scanner initialization is
completed normally.
E-1232Balance filter
control
sensor
(home)
abnormality
detected.
Balance filter
initialization
error (CTB)
The balance home position sensor does not function when
the motor is driven toward the home position for 2000
pulses.
Faulty circuit
board:
CTB20, PWR20
Faulty balance
filter motor or
balance filter
home position
sensor, or
abnormal
shading function
Poorly
connected or
broken harness
between the
CTB20 circuit
board and
motor, sensor,
main power
supply or
PWR20 circuit
board
Mechanical
malfunction in
filter unit
Faulty main
power supply
Perform Scanner I/O Check in the maintenance
mode to clarify the cause.
If meshing error is found or abnormal sound is
heard:
(1) Replace the balance filter unit.
(2) Replace the CTB20 circuit board.
(3) Repair or replace the harness between
CN14 on the CTB20 circuit board and light
source aperture motor.
If the motor does not rotate:
- Check whether or not the other motors rotate.
If only light source aperture and balance filter
motors are faulty, CP1 on the CTB20 circuit
board may be tripped. If all motors do not rotate,
driving power (+24V) may not be present.
- Replace the CTB20 circuit board.
- Replace the PWR20 circuit board.
- Repair or replace the harness between CN3
on the CTB20 circuit board and PWR1 on the
PWR20 circuit board.
- Repair or replace the harness between PWR6 on
the PWR20 circuit board and main power supply.
- Replace the main power supply.
- Replace the shutter motor.
(4) - Repair or replace the harness between
CN14 on the CTB20 circuit board and balance
filter motor.
- Repair or replace the harness between CN13 on
the CTB20 circuit board and main power supply.
If the sensor does not function:
(1) Check whether or not the other
sensors are normal. If all sensors are
abnormal, check the harness related to
the CTB20 circuit board.
(2) Perform I/O check while shading the
sensor. If the sensor turns ON,
mechanical trouble may be the cause. If
the sensor remains OFF, the sensor is
faulty.
(3) Replace the balance filter home
position sensor.
(4) Replace the CTB20 circuit board.
(5) Repair or replace the harness
between CN10 on CTB20 circuit board
and balance filter home position sensor.
Check the operation in Scanner I/O
Check, or restart the system to
confirm the scanner initialization is
completed normally.

Manual page 135 (PDF page 139)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-1233Error
occurred in
slider control
sensor (home
position).
MFC slide
table motor
initialization
error
(1) State of sensor (D485) does not change from "Shaded"
to "Transparent" after the slide table moves 15 mm from the
mask setting position.
(2) State of sensor (D485) does not change from "Shaded"
to "Transparent" after the slide table moves 14 mm toward
the mask setting position.
1. Abnormal
plug-in
connector
harness
2. Faulty circuit
board: CYA20,
CTB20, SSD20
(slide table
home position
detection)
3. Poorly
connected
connector in
carrier
4. Faulty slide
table motor or
slide table motor
driver
5. Broken
harness in
carrier
Replace the carrier.
If film cannot be fed:
(1) Check the CTB20 circuit board.
(2) Check the plug-in connector harness.
If film can be fed:
(3) Check the connector in carrier.
(4) Check the operation of feed motor in the I/O
check.
(5) Check the slide table stop sensor in the I/O
check. (Rotate the slide table stop position detecting
plate by hand.)
(6) Check the CYA20 circuit board.
(7) Check the harness in carrier.
(1) Replace the CTB20 circuit board.
(2) Replace the plug-in connector harness.
(3) Check the connectors in carrier: (5-phase
motor: CN1 to CN3), M480, CYA6, SSD1
(4) Replace the slide table motor or slide table
motor driver.
(5) Replace the CYA20 or SSD20 circuit board.
1. When the CYA20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
2. Adjust the position of all masks.
E-1234Film nip
control
sensor
(home)
abnormality
detected.
135 nip motor
initialization
error
The nip home position sensor (D407) does not turn ON
when the motor (M401) is driven for 3144 pulses to initialize
the 135AFC soft nip.
1. Faulty motor,
broken drive
belt or loose belt
tension
2. Poorly
connected
connector in
carrier.
3. Faulty circuit
board: CYC20
or SSE20 (soft
nip home
position
detection)
4. Broken
harness in
carrier
5. Motor gears
not properly
meshing due to
increased load
(1) Check the operation of the motor in the I/O
check.
(2) Check whether or not the motor gear meshing
occurs.
(3) Check whether or not the drive belt is broken or
belt tension is loose.
(4) Check the connector in carrier.
(5) Check the operation of soft nip home position
sensor.
(6) Check the CYB20 circuit board.
(7) Check the harness in carrier.
(1) Replace the motor.
(2) Grease soft nip cam.
(3) Replace the belt or adjust belt tension.
(4) Check the connector in carrier: CYB9, M401,
CYB6, D407
(5) Replace the CYB20 or SSE20 circuit board
1. When the CYB20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
2. Adjust the belt tension.
E-1235Variable film
mask control
sensor
(home)
abnormality
detected.
135 LHP
motor
initialization
error
The home position sensor does not turn ON/OFF when
initializing the 135AFC carrier.
1. Film mask
drive motor
meshing error
due to
interference
2. Film mask
rack and pinion
meshing error
3. Poorly
connected
connector in
carrier
4. Faulty circuit
board: CYB20,
SSE20 (film
mask home
position
detection)
5. Broken
harness in
carrier
(1) Marks on mask and pinion do not match.
(2) Check the operation of the mask drive motor in
the I/O check.
(3) Check the connector.
(4) Check the operation of mask sensor in the I/O
check.
(5) Check the CYB20 circuit board.
(6) Check the harness in carrier.
(1) Replace the F/P exchanging mechanism.
(2) Replace the mask motor.
(3) Check the connector in carrier: CYB9, M403,
CYB1, CYB1B, D409
(4) Replace the CYB20 or SSE20 circuit board.
1. When the CYB20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
E-1236Cartridge
door control
sensor
(home)
abnormality
detected.
240 door
motor
initialization
error
The door open/close sensor (D441) on the 240AFC
remains “Close” after the motor is driven toward door
“Open” position for 536 pulses.
1. Loose door
open/close
motor (M441)
mounting
screws.
2. Faulty door
open/close
motor (M441).
3. Poorly
connected
connector in
carrier
4. Faulty circuit
board: CYC20,
SSF20 (door
open/close
detection)
5. Broken
harness in
carrier
(1) Check whether or not the motor mounting
screws are loose.
(2) Check the operation of the door motor in the I/O
check.
(3) Check the connector in carrier.
(4) Check the operation of the door open/close
sensor in the I/O check.
(5) Check the CYB20 circuit board.
(6) Check the harness in carrier
(1) Tighten the motor mounting screws.
(2) Replace the motor.
(3) Check the connector in carrier: CYC7,
M441, CYC2, CYC2A
(4) Replace the CYB20 or SSF20 circuit board.
1. When the CYC20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
E-1237Spool control
sensor
(home)
abnormality
detected.
Spool motor
initialization
error
The VEI sensor (D442) does not function VEI when driving
the spool motor (M442) twice.
1. Faulty spool
motor
2. Poorly
connected
connector in
carrier.
3. Faulty circuit
board: CYC20
or SSH20 (VEI,
chucking
detection)
4. Broken
harness in
carrier
(1) Check the operation of the spool motor in the I/O
check.
(2) Check the connector in carrier.
(3) Check the operation of the VEI sensor in the I/O
check.
(4) Check the CYC20 circuit board.
(5) Check the harness in carrier.
(1) Replace the spool motor.
(2) Check the connectors in carrier: CYC7,
M442, CYC2, CYC2A, SSH1
(3) Replace the CYB20 or SSH20 circuit board.
1. When the CYC20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1238Scanning
lamp
abnormality
detected.
Abnormal
lamp (CTB)
- The port indicating lamp is monitored for abnormality
every 25 ms. If the same value is monitored two
consecutive times, this error occurs.
- Lamp power supply voltage fluctuates because the lamp
is about to burn out.
The lamp is
about to burn
out.
Abnormal lamp
power supply
Turn the lamp OFF in "I/O Check (43A)", cool the
lamp for a few minutes, remove the lamp and check
whether or not the lamp is about to burn out.
Replace the lamp.
W-1239Scanner
section
temperature
too high.
Abnormal
temperature
in scanner
section
(safety
thermostat
error) (CTB)
The port indicating safety thermostat error is monitored
every 25 ms. If the same value is monitored two
consecutive times, this error occurs.
Clogged light
source section
air filter
Faulty light
source section
cooling fan
Clogged light
source section
air outlet
Faulty light
source section
safety
thermostat
- Clean the light source section air filter.
- Check the operation of the cooling fan.
- Reset the safety thermostat.
- Keep enough space between the scanner and
the wall.
- If the safety thermostat cannot be reset,
replace the safety thermostat.
None
E-1240Error
occurred in
slider drive
axis stop
sensor (home
position).
MFC slide
table drive
error
The slide table stop sensor (D486) on the MFC does not
function when the table is driven for 3.0 mm.
1. Loose screws
securing knob.
2. Faulty slide
table feed motor
3. Poorly
connected or
broken harness
in carrier
4. Faulty circuit
board: CYA20,
CTB20, SSJ20
(slide table stop
sensor)
5. Slide table
interference
Replace the carrier.
If film cannot be fed:
(1) Check the CTB20 circuit board.
(2) Check the plug-in connector harness.
If film can be fed:
(3) Check the connector in carrier.
(4) Check the operation of feed motor in the I/O
check.
(5) Check the slide table stop sensor in the I/O
check. (Rotate the slide table stop position detecting
plate by hand.)
(6) Check the CYA20 circuit board.
(7) Check the harness in carrier.
(1) Replace the CTB20 circuit board.
(2) Replace the plug-in connector harness.
(3) Check the connectors in carrier: (5-phase
motor: CN1 to CN3), M480, CYA4, D486
(4) Tighten the screw securing the slide table
stop position detecting plate, or replace the
slide table motor or slide table motor driver.
(5) Replace the SSJ20 circuit board.
(6) Replace the CYA20 circuit board.
1. When the CYA20 circuit board is
replaced, follow the procedure given in
the manual for replacing the circuit
board in the carrier.
W-1241Carrier
removed.
The carrier
has been
removed
when
fine-scanning
.
- Fine-scanning is performed without the carrier installed.
- The carrier has been removed while fine-scanning.
Same as
W-1211
Same as W-1211Same as W-1211Same as W-1211

Manual page 136 (PDF page 140)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
X-1242Process not
performed
due to lack of
frame
information.
There is no
frame data.
135AFC:
- Specified frame information is not registered when
fine-scanning.
- Specified frame information is not registered when moving
frame position.
- Specified frame number is more than 128 (maximum
number of registration data) when reading frame data.
W-1243Cartridge
reshaped.
Reshaped
cartridge is
detected.
The TPA sensor (D455) functions “Two-time reshaped film”
because length between the TP and the DTP is less than
77.6mm.
Two-time
reshaped film
cartridge is
inserted.
1. When printing reshaped film, print it with
MFC.
2. If it is not a reshaped film, check TAP sensor
in the I/O check.
2.
(1) Check the operation of TAP
sensor.
(2) Perform sensor calibration.
W-1244Carrier's
magnetic
head is
stained.
Magnetic
head reading
error
A single track cannot be read three times when data are
written to all four tracks on the trailer section.
Solid matter
stuck to
magnetic head.
Faulty edge
following
mechanism on
magnetic head.
Loose, poorly
connected or
broken harness.
- Check whether or not the edge following
mechanism operates smoothly.
- Check whether or not the screws mounting the
magnetic head are tight.
- Check the performance of the reading head.
If the reading performance is lower than the
standard, clean the reading head.
If the reading performance is higher than the
standard, clean the writing head.
Call technical representative in the case of
abnormal adjustment.
W-1245Carrier cover
is open.
Pressure
cover is open
when
installing the
carrier.
Pressure cover is open when installing the carrier. (This
error does not occur because the cover sensor has been
deleted.)
Same as
W-1210
Same as W-1210Same as W-1210Same as W-1210
W-1246Film is too
short.
Cannot be
scanned at
correct frame
position.
Nip of both
feed rollers is
released.
(CTB/135)
E-1247Carrier
EEPROM
data
abnormal.
Carrier
EEPROM
data is
abnormal.
Carrier is
removed during
initialization.
Faulty carrier
circuit board
Faulty CTB20
circuit board
Faulty GMB/C
circuit board
Remove and reinstall the carrier.- Remove and reinstall the carrier slowly.
- Do not Remove the carrier while the indicator
lamp lights red.
Perform carrier program download.Check whether the harness is
poorly connected or broken.
W-1248Wrong carrier
installed.
Carrier
NC135AG or
NC240AG
has been
installed.
W-1249Carrier status
changed.
CTB status
error
occurred
when using
the 135ANL.
W-1250Feeding film
failed.
Remove film.
Film feed
jamming
occurred
when using
the 135ANL.
(CTB/AFC)
W-1251Feeding film
failed.
Remove film.
Film rewind
jamming
occurred
when using
the 135ANL.
(CTB/AFC)
W-1252Undefined
error
occurred.
This error is
not used.
W-1253Initializing of
carrier failed.
Slide table
locking is
detected
during
initialization.
W-1254Initializing of
carrier failed.
Slide table
locking is
detected
during
initialization.
W-1255Feeding
motor or
feeding drive
clutch
malfunctions.
Mount loader
does not
move from
the home
position.
W-1256Mount
feeding error
occurred.
Film mount
cannot be fed
to the mount
positioning
sensor.

Manual page 137 (PDF page 141)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1257Mount
feeding error
occurred.
Film mount
cannot be fed
to the mount
positioning
sensor.
W-1258Undefined
error
occurred.
This error is
not used.
W-1259Undefined
error
occurred.
This error is
not used.
W-1260Mount
remains in
carrier.
Film mount is
detected
during
initialization.
W-1261Undefined
error
occurred.
This error is
not used.
W-1262Mount
remains in
carrier.
Film mount is
detected
during
initialization.
W-1263Mount exit
error
occurred.
Jamming has
occurred in
the mount
receiving
section.
W-1264Slider driving
motor
abnormal.
Slide table
drive motor
locking is
detected.
W-1265Mount
remains in
carrier.
Film mount is
detected
during
initialization.
W-1266Undefined
error
occurred.
This error is
not used.
W-1267Feeding
motor or
feeding drive
clutch
malfunctions.
Mount loader
does not
return to the
home
position.
W-1268Mount(s) not
found.
Film mount is
not installed
when
printing.
I-1269Detecting of
leading frame
failed.
Film mount is
incorrectly
set.
I-1270No mount is
set to print.
Only the sort
mount is set.
E-1301Image
processing
section
malfunction.
GMB-
Peripheral
Definition only.
E-1302Image
processing
section
malfunction.
GMB-Image
bus
Definition only.
E-1303Image
processing
section
malfunction.
GMB-IMDefinition only.
E-1304Image
processing
section
malfunction.
GFM-MMUSignal is not activated within about 100µsec after image
sending command is transferred to the GFM20 circuit
board.
Faulty GFM20
circuit board.
Faulty GMB/C
circuit board
(1) Replace the GFM circuit board.
(2) Replace the GMB/C circuit board.
Replace the circuit board.NonePerform printing to confirm
scanning operation is normal.
E-1305Image
processing
section
malfunction.
GFM-SPL1Definition only.
E-1306Image
processing
section
malfunction.
GFM-SPL2Definition only.
E-1307Image
processing
section
malfunction.
GFM-SAEDefinition only.

Manual page 138 (PDF page 142)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-1308Image
processing
section
malfunction.
GIP-MMUSignal is not activated within about 100µsec after image
sending command is transferred to the GIP20 circuit board.
Faulty GIP20
circuit board.
Faulty GMB/C
circuit board
(1) Replace the GIP circuit board.
(2) Replace the GMB/C circuit board.
Replace the circuit board.NonePerform printing to confirm
scanning operation is normal.
E-1309Image
processing
section
malfunction.
GIP-SKIDefinition only.
E-1310Image
processing
section
malfunction.
GIP-MKS1Definition only.
E-1311Image
processing
section
malfunction.
GIP-MKS2Definition only.
E-1312Image
processing
section
malfunction.
GIP-MORDefinition only.
E-1313Image
processing
section
malfunction.
GIP-JYN1Definition only.
E-1314Image
processing
section
malfunction.
GIP-JYN2Definition only.
E-1315Image
processing
section
malfunction.
GIP-MTADefinition only.
E-1316Image
processing
section
malfunction.
GIP-SAEDefinition only.
E-1317Image
processing
section
malfunction.
GLO-KR1Definition only.
E-1318Image
processing
section
malfunction.
GLO-GIBMode switching is not completed within about 50msec. after
the memory mode switching command is sent to overlay
memory controller on the GLO20 circuit board.
Faulty GLO20
circuit board.
Faulty GMB/C
circuit board
(1) Replace the GLO circuit board.
(2) Replace the GMB/C circuit board.
Replace the circuit board.NoneConfirm the front print can be
performed normally.
E-1319Image
processing
section
malfunction.
GLO-1394Definition only.
E-1320Image
processing
section
malfunction.
GIS-IIS1Definition only.
E-1321Image
processing
section
malfunction.
GIS-IIS2Definition only.
E-1322Image
processing
section
malfunction.
GIS-FSCDefinition only.
X-1351Image
processing
section
abnormality
occurred
H/W setting
parameter
error
Upper module attempts to set an invalid value to H/W of the
GMB image processing section.
X-1352Image
processing
section
abnormality
occurred
H/W setting
status error
- Image transfer is attempted when H/W of the GMB is in
busy state.
- Faulty H/W
X-1353Image
processing
section
abnormality
occurred
IIS1 FIFO fullThis error is not used.
X-1354Image
processing
section
abnormality
occurred
Common
page not set
Image processing is attempted when the setting common to
the order is not yet sent from the main control unit to GMB.

Manual page 139 (PDF page 143)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
X-1355Image
processing
section
abnormality
occurred
Individual
page not set
Image processing is attempted when the settings for
individual frames are not yet sent from the main control unit
to GMB.
X-1356Image
processing
section
abnormality
occurred
Abnormal
sequence
table
X-1357Image
processing
section
abnormality
occurred
System call
error
X-1358Image
processing
section
abnormality
occurred
Incorrect
event
parameter
X-1359Image
processing
section
abnormality
occurred
Incorrect
event
received
X-1360Image
processing
section
abnormality
occurred
Undefined
event
received
X-1361Image
processing
section
abnormality
occurred
Event
sending failed
X-1362Image
processing
section
abnormality
occurred
Image
transfer
time-out
W-1401Scanning
lamp not
stabilized.
After
stabilized,
perform
pre-scanning.
Specified
time has not
elapsed after
the scanner
lamp is lit.
This error
does not
output
because the
error is output
from the
scanner.
Definition only.
W-1402Printer
temperature
adjustment
not stabilized.
Laser unit
has not
reached
specified
temperature.
This error
does not
output
because of
specification
modification.
Definition only.1. Printing is
performed
immediately
after the
processor is
turned ON.
2. Abnormal
temperature
control (for 5
minutes)
1. Perform printing after the LCD display on the
processor indicates "Standby" state.
2. Restart the processor.
W-1403Processor
temperature
adjustment
not stabilized.
Processing
section has not
reached
specified
temperature.
This error does
not output
because of
specification
modification.
Definition only.
W-1404Carrier not
installed.
Carrier is not
installed.
Carrier is not installed.Same as
W-1105
Same as W-1105Same as W-1105Same as W-1105
W-1405MFC mask
not installed.
MFC mask is
not installed.
MFC mask is not installed.Same as
W-1208
Same as W-1208Same as W-1208Same as W-1208

Manual page 140 (PDF page 144)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1406%MAGAZINE%
not installed or
paper end
processing in
progress.
Paper
magazine is
not installed.
Paper magazine is not installed.
W-1407When
selecting
"Auto", the
magazine
corresponding
to the
selected print
size
Print size and
paper width
do not match.
Print size and paper width do not match.
W-1408Back print
cannot be
performed
with specified
paper.
Back printing
is specified
with medium
weight paper.
Back printing is specified with medium weight paper.
W-1410Error
occurred
during the
auto
correction.
An error
occurred
during order
auto setup.
Main control unit: Image processing module returns error
during order auto setup.
Abnormal pre-scanning data, abnormal argument from
upper module or memory reservation failure
Faulty hard disk
or main control
unit
1. Restart the system.
2. Reinstall system software.
3. Replace the main control unit.
W-1411Error
occurred
during the
auto
correction.
An error
occurred
during frame
auto setup.
Main control unit: Image processing module returns error
during frame auto setup.
Abnormal pre-scanning data, abnormal argument from
upper module or memory reservation failure
Faulty hard disk
or main control
unit
1. Restart the system.
2. Reinstall system software.
3. Replace the main control unit.
W-1413Magnification
too high.
Print
magnification
is outside the
specified
range.
Definition only.
I-1414To obtain the
best print
quality,
stabilize
scanning
lamp.
Specified
time has not
yet passed
after the
scanner lamp
lights.
Specified time has not yet passed after the scanner lamp
lights.
I-1415Monitoring
cancelled due
to error
occurrence.
An error
occurred in
monitoring.
Process
cannot be
continued.
An error occurred in monitoring. Process cannot be
continued. Error factor is displayed on the screen.
I-1416Scanner is
being
corrected.
Scanner
correction is
in progress.
Scanner correction is in progress.
W-1417Error
occurred
while creating
monitoring
images.
An error
occurred
during auto
setup.
Main control unit: Image processing module returns error
during auto setup.
Abnormal pre-scanning data, abnormal argument from
upper module or memory reservation failure
Faulty hard disk
or main control
unit
1. Restart the system.
2. Reinstall system software.
3. Replace the main control unit.
W-1418%MAGAZINE%
not installed
or currently in
paper end
process.
Paper
magazine is
not detected
during index
format
consistency
check.
Paper magazine is not detected during index format
consistency check.
W-1419Width of
index format
and paper
width of
magazine do
not match.
Incorrect
paper width is
detected
during index
format
consistency
check.
Incorrect paper width is detected during index format
consistency check.
I-1420Post-
operational
check cannot
be started
because
printer is still
processing
another job.
Processor is
in operation
when starting
the
post-operatio
nal check.
Operator's indication is rejected because a command for
post-operational check is issued while in processing.
I-1421Post-
operation
check not
started due to
error
occurrence in
printer.
NG is
received from
printer at the
beginning of
the
post-operatio
nal check.
Operator's indication is rejected because NG is received
from processor at the beginning of the post-operational
check.

Manual page 141 (PDF page 145)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1422Connection
with printer
failed.
“No
response” is
received from
printer at the
beginning of
the post-
operational
check.
“No response” is received from printer at the beginning of
the post-operational check.
Same as
E-2102
Poorly
connected or
broken cable, or
1394
communication
error due to
faulty FMA20
circuit board
Faulty GLO or
CTL circuit
board
Check the 1394 cable.
Replace the FMA20 circuit board.
Replace the 1394 cable/Replace the FMA20
circuit board.
NoneAfter replacing 1394 cable or
FMA20 circuit board, restart the
system and perform the
post-operational check.
E-1423Downloading
image
processing
section
program
failed. Restart
the system.
GMB/C
downloading
failed at
system
start-up.
Main control unit: nnSystem down loader notifies error.
This error occurs when down loader has not received reply
from GMB/C for 10 seconds.
Poorly
connected SCSI
cable or
harness
Faulty GIS
circuit board
Faulty
GMB/C20 circuit
board
Faulty main
control unit
(SCSI circuit
board or main
body)
Incorrectly set
SCSI-related
data (at
shipment)
Check the power for GMB/C circuit
board.® Replace the SCSI cable.® Replace the GIS
circuit board.® Replace the GMB circuit
board.® Reinstall system software.® Replace the
main control unit.
(Open the main control unit, and
disconnect/connect each circuit board
(especially memory board). Sometimes this
method solves the problem.)
E-1424Downloading
carrier
program
failed.
Carrier
program
download
failed at
system
start-up.
This error occurs when the main control unit has not
received reply from CTB via GMB for 10 seconds.
Same as
E-1423
Faulty CTB20
circuit board
Poorly
connected or
broken harness
between CTB
and GMB
Faulty
GMB/C20 circuit
board
Poorly
connected or
broken harness
between CTB
and main power
supply
When E-1423 occurs, this error also occurs. (See
E-1423.)
Check the LED (D1) on the CTB20 circuit board.
If the LED is OFF:
(1) Replace the CTB20 circuit board.
(2) Replace the harness between CN1 on the
CTB20 and main power supply.
If the LED is ON:
(1) Replace the harness between CN5 on CTB20
and CN4 on GMB20.
(2) Replace the CTB20 circuit board.
(3) Replace the GMB20 circuit board.
Replace the faulty parts. (Open the main control
unit, and disconnect/connect each circuit board
(especially memory board). Sometimes this
method resolves the problem.)
Restart the system and confirm the
scanner initialization is completed
normally.
E-1425Printer
initialization
failed. Call
technical
representative.
Processor
initialization
failed during
system
initialization
(communication
error)
Main control unit: An error is returned during processor
initialization (EZPRN_DO_INIT)
Output driver process (EzPrin.exe):
An error is returned when Create Process of initialization
sequencer (PrnInit.exe) fails.
Same as
E-1424
Poorly
connected 1394
cable
Faulty
FMA/FMC/CTL/
GLO/GMB
circuit board
Faulty hard disk
or main control
unit
When E-1424 occurs, this error also occurs. (See
E-1424.).
If E-1424 does not occur:
Replace the 1394 cable.® Replace the FMA circuit
board.® Replace the FMC circuit board.® Replace
the CTL circuit board.® Replace the GLO circuit
board.® Replace the GMB circuit board.® Reinstall
system software.® Replace the main control unit.
Replace the 1394 cable.® Replace the FMA
circuit board.® Replace the FMC circuit
board.® Replace the CTL circuit
board.® Replace the GLO circuit
board.® Replace the GMB circuit
board.® Reinstall system software.® Replace
the main control unit.
W-1426Remote
printer
operation
failed.
Printer’s
remote power
ON failed at
system
start-up.
Main control unit: When sending remote power control
command to nnSystem on GMB:
(1) Command time-out (5 sec.) occurs.
(2) An error is notified.
The circuit
breaker of the
printer is OFF.
Poorly
connected or
broken 1394
cable
Poorly
connected or
broken harness
between
FMC20 and
CTL20
Faulty FMA20
circuit board
Faulty CTL20
circuit board
Check the circuit breaker.® Check the 1394 cable
(on both scanner and printer sides).® Check the
harness between FMC20 and CTL20.® Replace the
FMA20 circuit board.
Turn ON the circuit breaker.
Replace the 1394 cable.
Replace the harness between FMC20 and
CTL20.
Replace the FMA20 circuit board.
Replace the CTL20 circuit board.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Start up the printer from the
scanner.
W-1427Connection
with printer
failed.
Error
returned
when the
printer status
notice
registering
command is
issued at
start-up.
Main control unit: Error returned when the printer status
notice registering command is issued at start-up.
Poorly
connected or
broken 1394
cable
(software)Check the cable connection between the scanner
and printer. Check whether or not FG is loose.
Check the cable connection between the
scanner and printer. Check whether or not FG is
loose.
NoneRestart the system to confirm the
error does not recur.
W-1428Connection
with printer
failed.
Error
returned
when the
magazine
status
retrieving
command is
issued to
printer at
start-up.
Main control unit: Error returned when the magazine status
retrieving command is issued to printer at start-up.
Poorly
connected or
broken 1394
cable
(software)Check the cable connection between the scanner
and printer. Check whether or not FG is loose.
Check the cable connection between the
scanner and printer. Check whether or not FG is
loose.
NoneRestart the system to confirm the
error does not recur.
W-1429Carrier cover
opened.
The carrier
pressure
cover is
open.
The carrier pressure cover is open.Same as
W-1210
Same as W-1210Same as W-1210Same as W-1210
W-1430Light source
section cover
opened.
The light
source
section cover
is open.
The light source section cover is open.Same as
W-1102
Same as W-1102Same as W-1102Same as W-1102
W-1431Software
error
occurred.
Error
occurred
when reading
the resource
manager’s
parameter
setting.
Error occurred when reading the resource manager’s
parameter setting.
Faulty hard disk
or main control
unit
(1) Restart the system software.
(2) Reinstall system software.
(3) Replace the main control unit.

Manual page 142 (PDF page 146)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-1432Communication
error
occurred
between
main
controller and
image
processor
(sending
parameter
failed).
Error
occurred
when setting
parameters to
GMB.
Main control unit: SCSI error or communication time-out (2
min.) occurred when transferring image processing
condition into GMB20 circuit board.
Poorly
connected SCSI
cable
Faulty or poorly
connected SCSI
board on main
control unit
Faulty or poorly
connected GIS
circuit board
Faulty GMB
circuit board
(DMA to
memory)
Check or replace the SCSI cable.® Replace the GIS
circuit board.® Replace the GMB circuit
board.® Reinstall system software.® Replace the
main control unit.
Check or replace the SCSI cable.® Replace the
GIS circuit board.® Replace the GMB circuit
board.® Reinstall system software.® Replace
the main control unit.
E-1433Communication
error
occurred
between
main
controller and
image
processor
(image
processing
control
failure).
Error
occurred
when starting
JOB list
(DoFineIp_xx
x)
Main control unit: SCSI error or communication time-out (2
min.) occurred when transferring image process start
command for fine-scanning into GMB20 circuit board.
Poorly
connected SCSI
cable
Faulty or poorly
connected SCSI
board on main
control unit
Faulty or poorly
connected GIS
circuit board
Faulty
GMB/GFM/GIP/
GLO or other
circuit board
(Image transfer
is not
completed.)
Check or replace the SCSI cable.® Replace the GIS
circuit board.® Replace the GFM circuit
board.® Replace the GIP circuit board.® Replace
the GLO circuit board.® Replace the CDS circuit
board.® Replace the GMB circuit board.® Reinstall
system software.® Replace the main control unit.
Check or replace the SCSI cable.® Replace the
GIS circuit board.® Replace the GFM circuit
board.® Replace the GIP circuit
board.® Replace the GLO circuit
board.® Replace the CDS circuit
board.® Replace the GMB circuit
board.® Reinstall system software.® Replace
the main control unit.
E-1434Communication
error occurred
between main
controller and
image
processor
(image
processing
circuit board
GMB
malfunction).
JOB list
results in NG.
Main control unit: SCSI error, 1394 communication error or
time-out occurred when receiving image process result
command from GMB20 circuit board.
Poorly
connected 1394
cable, faulty
GLO or CTL
circuit board.
- Poorly
connected SCSI
cable
- Poorly
connected or
faulty SCSI
board or GIS
circuit board
Faulty
GMB/GFM/GIP/
GLO or other
circuit board
(Image transfer
is not
completed.)
When pre-scanning or status display is possible
without system restarted:
- Printer section is not ready to receive images.
- Printer fails ISO transfer.
When pre-scanning or status display is impossible:
- Scanner hangs up.
Check or replace the 1394 cable. Check or
replace the SCSI cable. Replace the FMA
circuit board. Replace the FMC circuit
board.® Replace the CTL circuit board.
® Replace the GLO circuit board. ® Replace the
GIS circuit board. ® Replace the GFM circuit
board. ® Replace the GIP circuit board.
® Replace the GMB circuit board. ® Reinstall
system software. ® Replace the main control
unit.
Check the circuit boards in the image
processing section with the function
tester.
E-1435Error
occurred in
transferring
image from
scanner to
printer.
Time-out is
noticed in
transferring
image from
GMB to
printer.
Main control unit: Time-out is noticed in transferring image
from scanner to printer (EZPRN_NOTIFY_SHEETSTS).
(Printer detects time-out (10 sec.) although GMB assumes
that image transfer is completed.)
Poorly
connected 1394
cable, faulty
GLO or CTL
circuit board.
If E-2102 or E-2108 does not occur concurrently:
Replace the GLO circuit board. ® Replace the FMA
circuit board. ® Replace the FMC circuit board.
® Replace the CTL circuit board.
If E-2102 or E-2108 occurs concurrently:
Replace the 1394 cable. ® Replace the GLO circuit
board. ® Replace the FMA circuit board. ® Replace
the FMC circuit board. ® Replace the CTL circuit
board.
Check the circuit boards in the image
processing section with the function tester.
Replace the related circuit boards in
order. (Check the input signal in
advance with the function tester.)
W-1436Software
error. Re-start
scanner and
printer.
Error
occurred
during index
frame image
editing (set
Frame
Image).
Error occurred during index frame image editing.Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall system software.
(3) Replace the main control unit.
W-1437Magnification
too high.
Scanning
condition
calculation
results in NG.
Scanning condition calculation results in NG. This error may
occur when printing index print and magnification is too
high.
W-1438Software
error.
Error
occurred
when
acquiring HW
parameter
from SIP.
Error occurred when transferring data between the internal
modules.
Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall system software.
(3) Replace the main control unit.
W-1439Software
error.
SIP’s index
print image
creation
results in NG.
Error occurred when transferring data between the internal
modules.
Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall system software.
(3) Replace the main control unit.
W-1440Software
error.
Error
occurred
when
acquiring
SIP’s index
print image.
Error occurred when transferring data between the internal
modules.
Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall system software.
(3) Replace the main control unit.
W-1441Software
error.
Error
occurred
when
acquiring
parameter set
from resource
manager.
Error occurred when acquiring parameter set from resource
manager.
Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall system software.
(3) Replace the main control unit.

Manual page 143 (PDF page 147)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1442Software
error.
Error
occurred at
the JOB list
start-up(DoFi
nelp_xxx).
Error occurred when transferring data between the internal
modules.
Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall system software.
(3) Replace the main control unit.
E-1443Communication
error occurred
between main
controller and
image
processor
(parameter
setting error).
JOB list
results in NG.
Main control unit: SCSI error or time-out (2 min.) occurred
when transferring image process condition and image
process start commands into GMB20 circuit board during
file print such as index print or DSC print.
Poorly
connected SCSI
cable
Faulty or poorly
connected SCSI
board on main
control unit
Faulty or poorly
connected GIS
circuit board
Faulty
GMB/GFM/GIP/
GLO or other
circuit board
(Image transfer
is not
completed.)
Check or replace the SCSI cable. ® Replace the
GIS circuit board. ® Replace the GFM circuit board.
® Replace the GIP circuit board. ® Replace the
GLO circuit board. ® Replace the GMB circuit
board. ® Reinstall system software. ® Replace the
main control unit.
Check the circuit boards in the image
processing section with the function tester.
Replace the related circuit boards in
order. (Check the input signal in
advance with the function tester.
W-1445Normal
pre-scanning
was not
performed.
Error
occurred in
GMB during
pre-scanning.
SCSI communication error or IIS1 FIFO FULL occurred
when transferring image process condition, image process
start condition and image process start commands into
GMB20 circuit board during pre-scan.
Poorly
connected SCSI
cable
Faulty or poorly
connected SCSI
board on main
control unit
Faulty or poorly
connected GIS
circuit board
Faulty GMB
circuit board
(DMA to
memory)
Check or replace the SCSI cable. ® Replace the
GIS circuit board. ® Replace the GMB circuit board.
® Reinstall system software. ® Replace the main
control unit.
W-1446Error
occurred
while
retrieving
parameters
from image
processing
module.
Error
occurred
when
acquiring
scan
parameter
from SIP
during the
consistency
check.
Error occurred when transferring data between the internal
modules.
Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall system software.
(3) Replace the main control unit.
W-1447FID cannot be
read. Press
[Cancel] to
rewind film.
Check CID,
and install film
again.
Error
occurred
when reading
FID.
Error occurred when reading FID. (Error notified during
image detection.)
Fogged or
incorrectly
processed film
Check the film.When the film is the cause, print it with MFC.
W-1448Back printer
not installed.
Back printer is
not installed.
Back printer is not installed.1. Incorrect back
printer setting
position
2. Faulty D5443. Broken
harness for
D544
Check the position of the back printer.
Perform I/O check (for item 2 or 3).
1. Install the back printer properly.2. Replace D544.
3. Replace the harness.
W-1449No valid
frame
detected
during frame
detection.
Number of
detected
frame was
zero during
frame
detection.
Number of detected frame was zero during frame detection.
Image size is very small.
1. Optical axis
interrupted
during
brightness
correction at
pre-operational
check.
2. Lamp burned
out.
3. Faulty
hardware.
- Harness
between GMB4
and CTB5
- CTB20 circuit
board
- GIS circuit
board
- GFM circuit
board
- CDS20 circuit
board
Replace the
GMB20 circuit
board or CCD
unit.
(1) If W-1193 occurred during brightness correction,
perform the pre-operational check again.
(2) Replace the lamp.
(3) Disconnect and connect the harness or image
processing circuit boards.
(4) Replace each circuit board.
W-1450Error
occurred
while reading
magnetic
information.
Magnetic
information
reading error
Main control unit: (Scanner SS notifies that) Error occurred
when reading magnetic information.
1.
- Pressure cover
is not closed
completely.
- Dusty
magnetic head.
2. Faulty
MRH90 (read
head) circuit
board.
3. Loose or
poorly
connected
connector in
carrier
4. Faulty CYC20
circuit board.
5. Poorly
connected
harness in
carrier
(1) Check the pressure cover is locked.
(2) Check the magnetic head.
(3) Check the connector in carrier.
(4) Check the MRH20 circuit board.
(5) Check the CYC20 circuit board.
(6) Check the harness in carrier.
(1) Check the pressure cover is locked properly.
(2) If the magnetic head is dirty, clean it. If it is
corroded, replace the MRH90 circuit board.
(3) Adjust the mounting position of the MRH90
circuit board, or replace it.
(4) Check the CYC10, MRHC, MTHP and MRH1
connectors in carrier.
(5) Replace the CYC20 circuit board.
1. When the CYC20 circuit board is
replaced, follow the procedure manual
for replacing the circuit board in the
carrier.
I-1451Negative is
inserted
upside down.
135 film
reverse
insertion.
135 film reverse insertion.
W-1452Printer cannot
start printing
because
of %PRINTE
R_STATUS%.
Error
detected in
printer during
consistency
check.
Definition only.
I-1453Film bar-code
cannot be
read.
135 bar-code
reading error.
135 bar-code reading error.
X-1454Internal error.Software
trouble
Software trouble
I-1455Abnormal
magnetic
information
on film.
Magnetic
information
contents
error.
Main control unit: Magnetic information does not conform to
Red Book.
E-1456Downloading
135ANL
programs
failed.
Downloading
135ANL
program
failed at
system
start-up.

Manual page 144 (PDF page 148)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1461Reading
digital image
file failed.
Filed print
image cannot
be obtained
from the
Imaging
Controller.
W-1462Digital image
processing
error.
There is
contradiction
in image file
format of the
Imaging
Controller.
I-1463Digital image
read
cancelled due
to error
occurrence.
Error
occurred
during file to
print. Printing
cannot be
continued any
more.
W-1464Printer not in
stand-by.
Paper
definition
notification
results in NG.
I-1466Move slider to
diffusion plate
cleaning
position?
Diffusion plate
is cleaned
before
scanner
correction of
MFC.
Diffusion plate is cleaned before scanner correction of MFC.
I-1467Moving slider
to diffusion
plate cleaning
position.
Moving
diffusion plate
to cleaning
position is in
progress.
Moving diffusion plate to cleaning position is in progress.
W-1468Mask type
incorrectly
detected.
Mask type of
MFC notified
from scanner
SS is
incorrect.
Mask type of MFC is incorrect.
W-1471Image file
cannot be
generated.
Image file for
digital image
export cannot
be created
due to
Frontier disk
full, etc.
E-1472Communication
error occurred
between
scanner and
printer.
Printing
status
notification
time-out
occurs while
“Image
transfer OK”
is received
from GMB.
Main control unit: CTL printing status notification time-out
(15 sec.) occurs while “Image transfer OK” is received from
GMB. Also E-1435 is not received.
Poorly
connected 1394
cable, faulty
GLO or CTL
circuit board.
If E-2102 or E-2108 does not occur concurrently:
Replace the GLO circuit board. ® Replace the FMA
circuit board. ® Replace the FMC circuit board.
® Replace the CTL circuit board.
If E-2102 or E-2108 occurs concurrently:
Replace the 1394 cable. ® Replace the GLO circuit
board. ® Replace the FMA circuit board. ® Replace
the FMC circuit board. ® Replace the CTL circuit
board.
Check the circuit boards in the image
processing section with the function tester.
Replace the related circuit boards in
order. (Check the input signal in
advance with the function tester.)
W-1473Incorrect
template.
Composite
format to the
extended SIP
failed.
W-1474Magnification
too high.
Scanning
condition
calculation
results in NG.
W-1475Template
width and
magazine
paper width
mismatched.
Template
width and
paper width
do not match.
I-1476Film with
FTPM loaded.
Film with
FTPM is
loaded.
I-1477"Series
Scene" film
loaded.
Film with
Series Scene
is loaded.
W-1478"Series
Scene"
magnetic
information
incorrect.
"Series
Scene"
magnetic
information
does not
conform to
Red Book.

Manual page 145 (PDF page 149)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1479Template
image size
does not
match print
size.
Template and
print sizes
specified in
frame/
character
print do not
match.
W-1480Cannot be
printed with
this cropping.
Specified
cropping area
is out of the
range.
E-1481Hard disk
failure
occurred
during the
data copy.
Hard disk
error is
detected in
data copy
process
during post-
operational
check.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
E-1482Hard disk
failure
occurred.
Hard disk
fault is
detected
when file is
imported from
or exported to
the Imaging
Controller.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
E-1483Index image
data cannot
be read.
Image data
file cannot be
read out when
editing index
print.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
W-1484Printer
initialization
failed.
Printer
initialization
failed at
system
start-up.
W-1485Couldn't
generate
image file due
to insufficient
disk space.
Image file for
digital image
export cannot
be created
due to
Frontier disk
full, etc.
W-1486Writing image
file failed.
Image file
export fails
because
network
connection is
down.
W-1487Print size and
magazine
paper width
do not match.
Print size and
paper width
do not match.
W-1488Template
width and
print width
mismatched.
Template
width and
paper width
do not match.
W-1489Scanner
correction not
performed
because the
mask for MFC
is installed.
Scanner
correction or
diffusion plate
cleaning
cannot be
performed
because the
mask for MFC
is installed.
I-1490Prepare for
the diffusion
plate
cleaning.
Clean the
diffusion plate
before the
scanner
correction of
MFC.
I-1491Clean the
diffusion
plate.
Film slider on
MFC has
reached the
diffusion plate
cleaning
position.
W-1492Carrier not
installed.
Carrier is not
installed.

Manual page 146 (PDF page 150)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
I-1493Setting up the
correction
table.
Correction
table setup is
in progress
because the
current table
is different.
W-1494An error
occurred in
calling the
exposure
condition
retrieve.
An error
occurred in
calling the
exposure
condition
retrieve.
W-1495Auto is
currently
selected.
Paper types
of the upper
and lower
magazine do
not match.
X-1495Parameter to
display error
(%TableItem%)
incorrect.
X-1496Sub-system
ID is incorrect
(%NUM%).
Error SS: Sub
system ID is
incorrect
when an error
display is
requested.
® software
trouble
X-1497Incorrect
Error No.
Error SS:
Error number
is incorrect
when an error
display is
requested.
® software
trouble
E-1498Error table
item
( %TableItem
% ) cannot be
omitted.
Error SS: The contents of error table file is incorrect.
® Faulty hard disk on main control unit
Faulty hard disk
on main control
unit
(1) Reinstall system software.
(2) Replace the main control unit.
Perform the same operation to confirm
the error does not occur.
If another error is displayed, take
appropriate action.
E-1499Error table
items
( %TableItem
% ) are
incorrect.
Error SS: The contents of error table file is incorrect.
® Faulty hard disk on main control unit
Faulty hard disk
on main control
unit
(1) Reinstall system software.
(2) Replace the main control unit.
Perform the same operation to confirm
the error does not occur.
If another error is displayed, take
appropriate action.
I-1501Selected
function
cannot be
used.
This message
appears when
selecting an
unsupported
function.
I-1502Insert FD.
W-1503FD not
inserted.
I-1504Insert next FD.
W-1505Wrong FD
inserted.
This message
appears when
the inserted
FD is
incorrect.
Damaged or
incorrectly
formatted floppy
disk
Replace the floppy disk, or format it again.Replace the floppy disk, or format it again.
E-1506Reading of
control
information
file failed.
Faulty hard disk
on main control
unit
(1) Reinstall system software.
(2) Replace the main control unit.
Perform the same operation to confirm
the error does not occur.
I-1507Data backup
completed
abnormally.
I-1508Cancel data
backup.
W-1509Not enough
free space on
hard disk.
W-1510Date value
exceeds the
limit.
W-1511Next
timer-ON time
exceeds the
limit.
W-1512Insufficient
FD free
space.

Manual page 147 (PDF page 151)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1513Unsorted print
remains.
W-1521PU800B is not
turned ON
or is
disconnected.
W-1522PU800B is not
turned ON
or is
disconnected
W-1523Pricing unit is
not turned ON
or is
disconnected.
W-1524Backup data
for PU800B
cannot be
read.
File reading error occurred when downloading data from
PU800B.
Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall the system software.
(3) Replace the main control unit.
W-1525Backup data
for PU800B
cannot be
written.
File writing error occurred in uploading data to PU800B.Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall the system software.
(3) Replace the main control unit.
I-1526Production
information
log file not
found.
Error while reading the production information log file.
W-1527Production
information
cannot be
written into
file.
Error occurred when writing production information log file.Faulty hard disk
or main control
unit
(1) Restart the system.
(2) Reinstall the system software.
(3) Replace the main control unit.
E-1530F-DI device
registration
failed.
W-1531F-DI device
registration
failed.
W-1532Registration
to F-DI not
performed.
Error occurred when registering F-DIA logical output device.
W-1533Stopping the
image file
output.
Printing of the Digital Image Import has failed.
W-1534Order not
unlocked.
W-1535Cannot be
serviced.
E-1536Cannot be
serviced.
E-1537Cannot be
serviced.
W-1538F-DI
registration
not
performed.
E-1539Cannot be
serviced.
I-1540No order can
be printed
with the
selected
paper width.
W-1541Print service
not
performed.
W-1542Print service
not
performed.
W-1543Print service
not
performed.
W-1544Print service
not
performed.
W-1545Print service
not
performed.
W-1546Print service
not
performed.
W-1547Print service
not
performed.

Manual page 148 (PDF page 152)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1548Printer not in
standby.
E-1549Cannot be
serviced.
E-1551Dialog cannot
be displayed.
E-1552Cannot start
Red-eye/Soft/
Cross.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
E-1553Cannot
continue
Red-eye/Soft/
Cross
process.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
E-1554Cannot
continue
Red-eye/Soft/
Cross
process.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
E-1555Cannot
continue
Red-eye/Soft/
Cross
process.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
W-1556This frame
cannot be
selected.
I-1557Characters
can be
entered in
selected
template.
I-1558Printing the
image being
composed.
W-1560Creating
order failed.
W-1561Sending order
failed.
W-1562Adding order
failed.
W-1563Deleting order
failed.
I-1564Printing
external file.
Wait!
W-1565Registering
device into
F-DI failed.
W-1566Pre-scan not
performed,
W-1567Digitizing
cannot be
performed
with MFC.
W-1568Exceeds the
available
times of
scanning.
E-1571Message
definition file
not found or
defective.
Perform the same operation again.Reinstall system software.If the error recurs, replace the main
control unit.
W-1572Incorrect font
size value.
W-1573Logo or title
exceeds area.
W-1574Frame with
selected No.
already
mounted.
W-1575Pre-scan not
performed,
W-1580Editing error
log info failed.
W-1581Editing
working
information
failed.

Manual page 149 (PDF page 153)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1582Editing
production
information
failed.
W-1583Editing
system
information
failed.
W-1584Editing quality
information
failed.
W-1585Reading of
sending Pre-
Maintenance
data failed.
W-1586Service to be
exported not
selected.
I-1587Reading print
mag. fine
adjust data.
I-1588Saving print
mag. fine
adjust data.
W-1589Carrier/mask
and
composite
type
mismatch,
W-1590RC50D
cannot be
used with the
present
printer
process type.
W-1591Frame
specified on
invoice not
detected.
W-1592Frame not
detected.
I-1593%TEMPLATE%
I-1594Reading
service name
list.
I-1595Connect to
Imaging
Controller for
updating data.
E-1596Service info
cannot be
read.
W-1597Pre-scan
cannot be
performed,
I-1598Processing
Red-eye/Soft/
Cross %HQ%
.
E-1599An error
occurred.
Cannot
continue
Red-eye/Soft/
Cross
process.
Check the network connection.Restart Imaging Controller.Restart the system.
W-1601Film remains
in the 135ANL
feeder
section.
Negative
remains in
ANL negative
feed section.
W-1602Film remains
in the 135ANL
catcher
section.
Negative
remains in
135ANL
negative
catcher
section.
E-1606135ANL
negative
holder closing
movement
abnormal.
Negative
holder
malfunction
(close)

Manual page 150 (PDF page 154)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1607Film
overlapping
detected in
the 135ANL.
Negative
overlap is
detected in
135ANL.
W-1608Feeding film
failed in the
135ANL
negative
holder
section.
Film jamming
occurred in
negative
holder
section.
W-1609Feeding film
failed in the
135ANL
negative
feeder
section.
Film jamming
occurred in
the negative
feed section.
E-1610The 135ANL
negative
holder
opening
operation
abnormal.
W-1701This is the
last frame.
W-1702Because the
carrier or
mask was
removed,
W-1703The custom
setting No. is
invalid.
W-1705Because the
exposure
condition
retrieve in
progress,
E-1706This function
is not
supported.
E-1710Templates are
not available
for the
bordered
print.
Bordered
print size is
selected
during
mounted/
frame/
character
print.
E-1720Couldn't use
AC mask,
because B7
option is not
installed.
AC mask is
installed
when B7
software is
not installed.
E-1721Couldn't find
the AC type
for your
bar-code
input.
There is no AC
corresponding
to the bar-code
when an AC
type is input.
E-1722AC type not
selected.
Enter key is
pressed when
AC type is not
yet
determined.
E-1723AC type is
incorrect or it
is not yet set.
On the
system
connected to
DI Manager
Pro, enter key
is pressed
when AC type
is not yet
determined.
E-1730Single Scan
Digitizing Kit
is not
available.
This message
appears
during
hardware
configuration
check for
single-scan
digitizing.

Manual page 151 (PDF page 155)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1731Cartridge is
removed
while
Fine-Scan.
Film-feeding
cartridge of
RVMAC is
removed
during
fine-scanning.
Check prints and perform pre-scanning again if
necessary.
I-1732Mount end.There is no
film mount in
film-feeding
cartridge.
I-1733Optional
software for
SC135Y is
not installed.
Pre-scanning
using RVMAC
is performed
without B6
software
installed.
W-1735A paper size
with more
than
203.0mm
width and with
less than
152.0mm
length exists.
It may cause
a trouble.
Print width is
more than
203 mm and
feed length is
less than 152
mm.
I-1736Print size has
been
changed.
This message
prompts the
user to check
whether or
not the
correct
magazine is
installed
when print
size is
changed.
I-1737Nega sheet
index printing
is processing.
W-1738Couldn't
pre-scan.
135AFC is not
used when
printing
negative
sheet index
prints.
I-1741The print size
for the nega
sheet index
printing is not
registered.
Selected
template is
not registered
or not
displayed.
E-1750Cannot
perform the
nega sheet
index printing
because the
frame
information is
not detected.
135 negative
sheet index
print cannot
be continued
due to
incorrect
frame data.
W-1751Cannot send
the status
information
to?
Status
information
cannot be
sent due to a
communication
error.
W-1752Cannot get
the order
information
from?
Order
information
for auto
printing
cannot be
received due
to a
communication
error.
E-1802Process is
cancelled
because an
error occurred
during the
setup of the
scanner
correction
table.
Perform the same operation again. Check the
operation before this error message is displayed.
Use the function tester for checking.
Replace the CCD unit.Replace the CDS20 circuit board.

Manual page 152 (PDF page 156)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-1803Abnormal
flow rate
detected in
flowmeter.
Check the air flow sensor in the I/O check.Replace the air flow sensor.Replace the CTB20 circuit board.
W-1901Storing the
exposure
condition
failed.
An error
occurred
while saving
exposure
condition
data.
W-1902Cannot print
because the
printer
memory is
full.
Print request
cannot be
processed
because the
frame
memory on
the printer is
full.
W-1903Cannot output
because the
image data
occupy large
amounts of
memory.
Frame
memory is
occupied by
image data
because the
output
process to
Imaging
Controller
cannot be
performed.
E-1904Single Scan
Digitizing Kit
is not
available.
Single-scan
digitizing kit is
not detected
during system
start-up.
Perform the same operation again.
Use the function tester for checking.
Replace the faulty circuit board.
I-1905Mount is
inserted
incorrectly.
135 film
mount is
incorrectly
installed
when using
RVMAC
(SC135Y).
I-1906Mount end.Pre-scanning
is performed
when only the
sort mount is
set in the
cartridge on
RVMAC
(SC135Y).
W-1907Paper width
of magazine
and nega
sheet index
printing
mismatched.
Paper width
does not
match during
consistency
check for
negative
sheet index
print.
W-1908No frame for
nega sheet
index printing
and stop the
nega sheet
index printing.
Frame for
negative
sheet index
does not
exist.
W-1930%MAGAZINE%
not installed or
paper end
processing in
progress.
Paper
magazine is
not installed.
W-1931%MAGAZINE%
not installed
or paper end
processing in
progress.
Paper
magazine is
not detected
during the
index format
inconsistency
check.
W-1932Print size and
magazine
paper width
mismatched.
Print size and
paper width
do not match.

Manual page 153 (PDF page 157)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-1933Magazine
paper width
and print size
of index
format
mismatched.
Paper width
mismatch is
detected
during the
index format
inconsistency
check.
W-1934Template
width and
magazine
paper width
mismatched.
Template size
and paper
width do not
match.
I-1935The
high-speed
mode
cancelled due
to error
occurrence.
Error
occurred
while in
high-speed
mode.
Process
cannot be
continued any
more.
(Equivalent to
I-1415)
W-1936An error
occurred in
generating
image in the
high-speed
mode.
Error
occurred
when creating
monitoring
image while in
high-speed
mode.
(Equivalent to
W-1417)
E-1937Initializing
135ANL
failed.
Download
files for
135ANL does
not exist.
W-1938Print size
exceeds the
limit.
Print length
exceeds the
specified
value.
I-1939The post-
operational
check cannot
be started
because
printing is in
progress or the
printed paper
remains in the
printer.
Printing is in
progress, or
printed paper
remains in the
printer when
starting the
post-operatio
nal check.
X-2101Undifined
error
1. Defined
error does not
exist.
Output DP: An error code notified from
SSMN_NOTIFY_ERROR is not found in the error code list.
E-2102Communication
error occurred
between
scanner and
printer.
(Command
time-out)
Communication
time-out has
occurred.
No response is received within a specified time after a
command is issued.
Specified times are as follows.
EZPRN_WASH_RACK: 385 sec.
EZPRN_ALLOC_CANVAS: 180 sec.
EZPRN_GET_NUMVEROFPRT: 90 sec.
Other commands: 60 sec.
With regard to some commands, time-out does not occur.
Poorly
connected 1394
cable.
Poorly
connected 1394
cable FG.
Faulty GLO,
FMA, CTL circuit
board
(Open the main control unit and then disconnect
and connect the 1394 board)
E-2103A
communication
error
occurred.
This error is
deleted.
Definition only. Not displayed.
X-2104Unknown
command
received.
1. Undefined
command is
received.
Output DP: The received command is not found in the
command table.
X-2105Registry
access failed.
1. There is no
key in
registry.
Data save sequence (EzSave.exe) or Data download
sequence (EzLoad.exe): The function RegAcc::RefString,
which receives values from registry, returns FALSE.
W-2106Performing
printer
maintenance.
Set up
printing
conditions.
Uncalibrated
magazine is
detected
during printer
maintenance.
Output DP: Maintenance is already activated (flagged)
when receiving EZPRN_DO_MENT.
Quit the maintenance mode and then perform
paper condition setup.
E-2107Data files not
opened.
1. Data files
cannot be
opened when
saving or
loading data.
The "fopen()" for data file results in error.
Data received from printer is incorrect.
The contents of read data file is incorrect.
The data is
corrupted.
Damaged FDReinstall system software. ® Replace the hard
disk. ® Replace the main control unit.
Check or replace the floppy disk.

Manual page 154 (PDF page 158)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2108Communication
error occurred
between
scanner and
printer.
(IEEE1394
communication
error: Code
No.=%NUM%)
1. Data
cannot be
sent to printer.
Output DP: Error is received from 1394 GW (0x3050) on
GMB. Decimal EdbSendError.error_code is displayed
on %NUM%.
Built-in circuit
breaker is OFF.
Poorly
connected 1394
cable FG
Poorly
connected 1394
cable
Faulty GLO,
FMA, CTL circuit
board
Printer hangs
up.
Check whether or not the printer is turned ON.
Check whether or not the 1394 cable is connected
securely.
If the built-in circuit breaker is OFF, turn it ON.
Replace the 1394 cable.
E-2109Communication
error occurred
between
scanner and
printer. (SCSI
communication
error:Code
No.=%NUM%)
Data cannot
be sent to
printer.
Output DP: Error (EDB code 0x8020) is received from SCSI
GW (0x1052) on main control unit. Decimal
EdbSendError.error_code is displayed on %NUM%.
Same as E-1423
W-2110Communication
error occurred
between
scanner and
printer.
(communication
error: Code
No.=%NUM%)
Data cannot
be sent to
printer.
Error (EDB code 0x8020) is received when
EdbSendError.detector is other than 1394 GW on GMB or
SCSI GW on main control unit.
Poorly
connected 1394
cable FG.
Poorly
connected or
broken 1394
cable
Printer is turned
OFF.
Printer hangs
up.
Check the power supply for printer.
Check the 1394 cable.
Check the circuit board:
FMA, GIS20, GLO.
Check the SCSI cable.
System restart may clears this error.
If the printer is OFF, turn it ON.
Replace the 1394 cable.
Replace the FMA circuit board.
Replace the GLO circuit board.
Replace the SCSI cable.
Replace the GIS20 circuit board.
Replace the main control unit.
If another error occurred
concurrently, take appropriate
action for the error in advance.
W-2201Printer switch
turned to ON.
Printer power
switch is ON
at system
shutdown.
Printer power switch is ON at the beginning of the
post-operational check.
Printer power
switch is not in
STANDBY
position.
Poorly
connected or
broken harness
between the
power switch
and CTL20 or
PAC20
Faulty power
switch
Check the position (STANDBY or ON) of the power
switch.
Check the harness between the power switch and
CTL20 or PAC20.
Check the power switch.
Turn the power switch to STANDBY.
Repair or replace the harness between the
power switch and CTL20 or PAC20.
NoneRestart the printer.
E-2301Request not
accepted by
printer.
A printing
command is
sent from a
client when
the printer is
off-line.
Printer cannot perform printing in spite of no error. Normally
this state cannot occur.
Feed section, exposure section or processing section
cannot operate in spite of no error.
W-2302Printer is
off-line.
Request
rejected.
A printing
command is
sent from a
client when
the printer is
off-line.
While the processor operation panel is in maintenance
mode, the processor cannot be operated from the scanner.
However, the following operation is attempted from the
scanner.
1. Post-operational check
2. Test pattern printing
W-2303Rewinding
paper in
printer.
A printing
command is
sent from a
client when
the printer is
rewinding
paper.
Paper rewinding is in progress or has finished.
Monitoring operation cannot be performed during this
state.
This message is not displayed. (Definition only)
X-2304Unknown
request sent
to printer.
1. Incorrect
command
(parameter
error, etc) is
received.
E-2305Abnormal
printer
backup
memory.
Abnormality is found in the backup memory during system
start-up.
SRAM information key is not found due to data corruption,
etc.
1. Memory
contents are
cleared
because the
period between
shipment and
installation is
too long.
2. Insufficient
charge
remaining in
backup battery.
3. Loose or
poorly
connected JP2
(backup jumper
pin) on CTL20
circuit board
4. Faulty
backup battery
5. Faulty
backup circuit
When this error occurred during ordinary operation:
Check the voltage.((2) If the voltage is 2.2V or
higher, the battery is normal.)® Check JP2 on
CTL20.((3) If JP2 is inserted into 2 and 3 pins, JP2
is normal.
When this error occurred during installation:
Download data from floppy disk to printer and
recharge battery for 1 or 2 days.
When this error occurred during normal
operation: recharge the battery for 1 or 2
days.(2)/Set JP2 correctly.(3)/Replace the
CTL20 circuit board.(4)(5)
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Restart the system.
I-2305The data in
the printer
backup
memory was
updated.
Abnormality is
found in the
backup
memory
during system
start-up.
SRAM
information
key is not
found due to
data
corruption, etc.
When this error is displayed during software upgrade,
ignore it.
E-2306Printer's
timer
abnormal.
Scanner time
adopted.
Error
occurred in
reading the
time data
from timer IC
at start-up.
Time data in the timer LSI is not within the following
ranges.
Year: 1980 to 2079, Month: 1 to 12, Date: 1 to 31, Day of
the week: 0 to 6, Hour: 0 to 23, Minute: 0 to 59
And when reading time data twice, the difference between
the two is within 2 seconds.
- Error during
software
upgrade
- Faulty CTL20
circuit board
1. Faulty
backup circuit
2. Faulty timer
IC
3. Faulty
memory
- Error during software upgrade
- Faulty CTL20 circuit board
Replace the CTL20 circuit board.With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Restart the system.

Manual page 155 (PDF page 159)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
I-2307Laser
temperature
adjustment
not
completed in
exposure
section.
Laser
temperature
adjustment is
not
completed
before
printing.
Laser temperature adjustment is not completed before
printing.
Normally, this error may occur during system start-up.
1. Printing is
attempted
immediately
after the system
starts up.
2. Temperature
control does
not function (for
5 minutes).
1. Wait until the processor LCD display
indicates "STANDBY" state.
2. Restart the printer.
I-2308Temperature
adjustment
of processing
tanks is
process.
Temperature
of processing
tanks does
not reach the
specified
values.
Temperature adjustment of processing tanks is not
completed when the control strip processing or printing is
specified.
This error, if it occurs, is usually during system start-up.
This error may also occur during evaporation correction or
off-peak processing.
I-2309Initializing
printer.
Processor
initialization
is in progress
when the
post-
operational
check is
attempted.
During printer initialization, a command for printing, paper
rewind, or post-operational check has been issued, or
paper feed error has occurred.
I-2310Printer is
processing.
Processor is
in operation
when the
post-
operational
check is
attempted.
While paper feed in the processor is in progress, (1)
post-operational check or (2) scanner restart is attempted.
W-2401Paper jam
between
upper cutter
and middle
side door
section (4).
D541 sensor
does not
detect paper's
leading end
within a
specific time
after the paper
has been fed
from first
feeding
section.
1. D541 sensor does not detect the leading end of paper
loaded from upper magazine within 5 seconds after paper
cut is completed.
2. D541 sensor detects abnormal feeding of paper.
1. D541
becomes faulty
during paper
feed.
2. M501, M540
or M541
becomes faulty
during paper
feed.
3. Broken
harness for
D541, M501,
M540 or M541
4. Paper
remaining
Initialize the printer.(1)(2) ® (4) Open the middle
side door to check whether or not paper exists
between the cutter exit and 1st feed roller (by
lowering the green knob).
(1) Replace D541.
(2) Replace M501, M540 or M541.
(4) Remove paper.
NoneRestart the system.
W-2402Paper jam
between
lower cutter
and lower
side door
section (2).
D552 sensor
does not
detect paper's
leading end
within a
specific time
after the paper
has been fed
from 2nd
feeding
section.
1. D552 sensor does not detect the leading end of paper
loaded from lower magazine within 6 seconds after paper
cut is completed.
2. D552 sensor detects abnormal feeding of paper.
1. D552
becomes faulty
during paper
feed.
2. M521, M550
or M551
becomes faulty
during paper
feed.
3. Broken
harness for
D552, M521,
M550 or M551
4. Paper
remaining
Initialize the printer.(1)(2) ® (4) Open the lower
side door to check whether or not paper exists
between the cutter exit and 1st feed roller (by
lowering the green knob).
(1) Replace D552.
(2) Replace M521, M550 or M551.
(4) Remove paper.
NoneRestart the system.
W-2403Paper jam
between
lower side
and middle
side door
sections (4).
D541 sensor
does not
detect paper's
leading end
within a
specific time
after D552 has
detected
paper 's
leading end.
1. D541 sensor does not detect paper's leading end within
5 seconds after D552 has detected paper's leading end.
1. D541
becomes faulty
during paper
feed.
2. M541
becomes faulty
during paper
feed.
3. Broken
harness for
D541 or M541
4. Abnormal
buffer memory
(U82) on the
CTL20 circuit
board
Perform the I/O check (1)(2)(3). ® Check the
voltage between 8 and 12 pins of U82 on the
CTL20 circuit board. (If more than 3.5V is detected
in "paper exists" and less than 0.5V is detected in
"no paper", the condition of buffer memory is
normal.)
(1) Replace D541.
(2) Replace M541.
(3) Replace the harness.
(4) Replace the CTL20 circuit board.
NoneRestart the system.
W-2404Paper jam
between
middle side
and upper
side door
sections (5).
1. D560
sensor does
not detect
paper's
leading end
within a
specific time
after D541
has detected
paper 's
leading end.
1. D560 sensor does not detect paper's leading end within
4 seconds after D541 has detected paper's leading end.
2. D560 sensor detects abnormal feeding of paper.
1. D560
becomes faulty
during paper
feed.
2. M542 or
M545 becomes
faulty during
paper feed.
3. Broken
harness for
D560, M542 or
M545
4. Abnormal
buffer memory
(U90) on the
CTL20 circuit
board
Perform the I/O check (1)(2)(3). ® Check the
voltage between 2 and 18 pins of U82 on the
CTL20 circuit board. (If more than 3.5V is detected
in "paper exists" and less than 0.5V is detected in
"no paper", the buffer memory is in normal
condition.)
(1) Replace D560.
(2) Replace M542 or M545.
(3) Replace the harness.
(4) Replace the CTL20 circuit board.
NoneRestart the system.
W-2405Paper jam
between
upper side
door and
exposure
section (5).
1. D561
sensor does
not detect
paper's
leading end
within a
specific time
after D560
has detected
paper 's
leading end.
1. D561 sensor does not detect paper's leading end within
T1 seconds after D560 has detected paper's leading end.
T1:
Paper without top registration: 3 seconds
Paper with top registration: 10 seconds
2. Paper is detected.
1. D560 or
D561 becomes
faulty during
paper feed.
2. M560
becomes faulty
during paper
feed.
3. Broken
harness for
D560, D561 or
M560
4. Abnormal
buffer memory
(U88) on the
CTL20 circuit
board
5. Mechanical
malfunction
Perform the I/O check (1)(2)(3). ® Check the
voltage between 4 and 16 pins of U88 on the
CTL20 circuit board. (If more than 3.5V is detected
in "paper exists" and less than 0.5V is detected in
"no paper", the condition of buffer memory is
normal.)
(5)-1
Check whether or not the lever of D560 functions
normally.
(5)-2
Paper jamming occurred near D560.
(1) Replace D561.
(2) Replace M561.
(3) Replace the harness.
(4) Replace the CTL20 circuit board.
(5)-1
If the lever is faulty, replace the sensor.
(5)-2
Remove paper.
(5)-3
If this error recurs during initialization, take an
appropriate action. (Refer to E-2415.)

Manual page 156 (PDF page 160)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2406Paper jam
between
exposure
and
distribution
section (6).
1. D57X
sensor does
not detect
paper's
leading end
within a
specific time
after D561
has detected
paper 's
leading end.
1. D571, D572, D573 or D574 sensor does not detect
paper's leading end within 25 seconds after D561 has
detected paper's leading end.
1. D57X
becomes faulty
during paper
feed.
2. M57X
becomes faulty
during paper
feed.
3. Broken
harness for
D57X or M57X
4. Skewed
paper is
detected by
sensor on
different row.
5. Distribution
section door is
opened by
accident.
6. Jammed
paper was not
removed.
7. Faulty paper
feed function
between the
magazine and
distribution
section.
8. Faulty
distribution
section
9. Faulty
processor
10. Faulty
electromagneti
c valve
10. Faulty
electromagneti
c valve
11.
Deteriorated or
damaged
sucker
12.
Disconnected
harness of
M571
13. Faulty
pump
14.
Disconnected
hose for sucker
15. Faulty
paper exit
section
(1)(2)(3): Perform the I/O check.
(4): Check whether or not the height of upper feed
belt is correct (11.4±1 mm). If not, paper skewing
may occur.
(5) Check whether or not the error message is
displayed.
(1) Replace D57X.
(2) Replace M57X.
(3) Replace the harness.
(4) Adjust the height of upper feed belt.
(5) Guide the operator not to open any cover
during printing.
(6) Guide the operator to remove jammed
paper.
(4) Refer to Service Manual (17.2.6).Restart the system.
W-2407Auto-loading
of upper
magazine
failed.
1. State of
splice sensor
and paper
end sensor
do not
change when
paper is
loaded for
specified
length.
Paper end sensor (D505) does not detect paper and splice
sensor (D506) detect paper when starting paper
auto-loading.
1. Paper
incorrectly
extracted from
paper
magazine
2. Check
whether or not
paper
magazine is
faulty.
3. Faulty D505
or D506
4. M501
becomes faulty
during paper
auto-loading.
5. Faulty buffer
memory (U82,
U88) on CTL20
or PDC20
circuit board
(1) Remove the paper magazine and check:
1) whether or not paper protrusion is within 10 mm.
2) whether or not the leading end of paper is folded.
(2) Install another magazine and check whether or
not paper is loaded normally.
(3)(4) Perform the I/O check.
(1) Reinstall paper.
1) Rewind paper manually so that paper
protrusion is within 10 mm.
2) Cut off the leading end of paper if it is folded
(2) Replace the magazine.
(3) Replace the sensor.
(4) Replace the motor.
(5) With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
(1)(2) Reinstall the magazine to
confirm paper is loaded or
rewound normally.
(3)(4) Reinstall upper magazine
and perform I/O check.
W-2408Auto-loading
of lower
magazine
failed.
1. State of
splice sensor
and paper
end sensor
does not
change when
paper is
loaded for
specified
length.
Paper end sensor (D525) does not detect paper and splice
sensor (D526) detect paper when starting paper
auto-loading.
1. Incorrectly
extracted paper
from paper
magazine
2. Check
whether or not
paper
magazine is
faulty.
3. Faulty D525
or D526
4. M521
becomes faulty
during paper
auto-loading.
5. Faulty buffer
memory (U84,
U88) on CTL20
or PDC20
circuit board
(1) Remove the paper magazine and check:
1) whether or not paper protrusion is within 10 mm.
2) whether or not the leading end of paper is folded.
(2) Install another magazine and check whether or
not paper is loaded normally.
(3)(4) Perform the I/O check.
(1) Reinstall paper.
1) Rewind paper manually so that paper
protrusion is within 10 mm.
2) Cut off the leading end of paper if it is folded
(2) Replace the magazine.
(3) Replace the sensor.
(4) Replace the motor.
(5) With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
(1)(2) Reinstall the magazine to
confirm paper is loaded or
rewound normally.
(3)(4) Reinstall lower magazine
and perform I/O check.
W-2409Auto-
rewinding of
upper
magazine
failed.
1. State of
splice sensor
and paper
end sensor
does not
change when
paper is
rewound for
specified
length.
Splice sensor (D506) remains in the state of "paper exists"
when M501 has rewound paper 60 mm.
1. Check
whether or not
paper
magazine is
faulty.
2. Faulty paper
end detecting
plate
3. Faulty D505
or D506
4. M501
becomes faulty
during paper
auto-loading.
(1) Install another magazine and check whether or
not the paper is rewound normally after
auto-loading.
(2) Check the operation of the magazine.
1) Check whether the pulley can be rotated by
hand.
2) Check whether the detecting plate protrudes
when rewinding paper manually.
(1)(2) Replace the paper magazine.
(3) Replace the sensor.
(4) Replace the motor.
None(1)(2) Reinstall the magazine to
confirm paper is loaded or
rewound normally.
(3)(4) Restart the system and
perform I/O check.
W-2410Auto-
rewinding of
lower
magazine
failed.
1. State of
splice sensor
and paper
end sensor
does not
change when
paper is
rewound for
specified
length.
Splice sensor (D526) remains the state of "paper exists"
when M521 has rewound paper 60 mm.
1. Check
whether or not
paper
magazine is
faulty.
2. Faulty paper
end detecting
plate
3. Faulty D525
or D526
4. M521
becomes faulty
during paper
auto-loading.
(1) Install another magazine and check whether or
not the paper is rewound normally after
auto-loading.
(2) Check the operation of the magazine.
1) Check whether the pulley can be rotated by
hand.
2) Check whether the detecting plate protrudes
when rewinding paper manually.
(1)(2) Replace the paper magazine.
(3) Replace the sensor.
(4) Replace the motor.
None(1)(2) Reinstall the magazine to
confirm paper is loaded or
rewound normally.
(3)(4) Restart the system and
perform I/O check.
W-2411Paper
remains in
printer.
1. The
system is
started up
after the
power OFF
failure
occurred
during paper
processing.
2. Jammed
paper
remains in
printer.
3. Paper is
detected at
sensor check
after the
cover is
closed.
"Paper exists" information memorized at auto-loading is
cleared when all paper enters the processor or jammed
paper is removed and no paper remains in printer.
1. Faulty paper
detecting
sensor
2. Jammed
paper remains
in printer.
3. An obstacle
such as a piece
of paper turns
the sensor ON.
4. Actuator
malfunction
(Spring is
broken or
actuator is
caught on
something.)
5. Misdiagnosis
due to noise
caused by
sensor wiring
short-circuit or
wiring
malfunction
Perform the I/O check to determine the faulty
sensor. ® Check the operation of the sensor in
question in the I/O check. ® Check the sensor
signal level on the CTL circuit board by using the
tester. ® Determine the cause (sensor, harness,
circuit board or power supply).
(1) Replace the sensor, harness, circuit board
or power supply.
(2) Remove paper. (Check whether or not
paper remains between sub-scanning section
and distribution section entrance.)
(3) Remove obstacle for each sensor (D552,
D541, D560, D561, D562, D571, D572 or
D573).
NoneRestart the system and confirm the
LCD display on the printer
indicates "Standby" state.
Perform the I/O check to confirm
the sensor operates normally.

Manual page 157 (PDF page 161)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2412Upper cutter
abnormal.
1. Home
position
sensor or
close sensor
does not
function
during
operation.
1. The 1st cutter home position sensor (D507) is not in
"open" position when operating upper cutter.
2. The 1st cutter home position sensor (D507) is not in
"open" position when operating upper cutter 600 ms.
3. Error occurred when opening, closing or operating upper
cutter 600 ms.
1. Faulty cutter.2. Faulty D507
(home position
sensor) or
D508 (close
sensor)
3. Poorly
connected or
broken harness
for D507 or
D508
4. Poorly
connected or
broken harness
to CTL17 circuit
board
5. Faulty buffer
memory (U82)
on CTL20, or
faulty PDC20
1. Check the cutter operation.
1) Check whether the cutter opens/closes normally
in the I/O check.
2) Check whether or not the motor knob (green)
can be rotated.
3) Check whether or not a piece of paper is caught
in the cutter blade or motor gear.
Check whether or not the harness is pinched or
not.(3)(4) ® Check whether or not the connector is
poorly connected.(3)(4) ® Check the function of the
sensor in the I/O check.(2) ® Check the voltage
between 4 and 16 pins of U82 on the CTL20 circuit
board. (If more than 3.5V is detected in "open" and
less than 0.5V is detected in "close", the condition
of the buffer memory is normal.) ® Check the
voltage between 6 and 14 pins of U82 on the
CTL20 circuit board. (If more than 3.5V is detected
in "close" and less than 0.5V is detected in "open",
the condition of the buffer memory is normal.)
® Check the PDC20 circuit board.
1.
3) YES® Remove paper.
1) NO 2) YES 3) NO® Replace motor ASSY.
(Refer to Service Manual.)
1) NO 2) NO 3) NO® Replace the cutter.
2. Replace the sensor.
3. Repair or replace the harness.
4. Connect the connector again
5. Replace the CTL20 circuit board.
(5) With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When parts are repaired or
replaced, check the operation of
the cutter and sensor in the I/O
check.
E-2413Lower cutter
abnormal.
1. Home
position
sensor or
close sensor
does not
function
during
operation.
1. The 2nd cutter home position sensor (D527) is not in
"open" position when operating lower cutter.
2. The 2nd cutter home position sensor (D527) is not in
"open" position when operating lower cutter 600 ms.
3. Error occurred when opening, closing or operating lower
cutter 600 ms.
1. Faulty cutter.2. Faulty D527
(home position
sensor) or
D528 (close
sensor)
3. Poorly
connected or
broken harness
for D527 or
D528
4. Poorly
connected or
broken harness
to CTL17 circuit
board
5. Faulty buffer
memory (U84)
on CTL20, or
faulty PDC20
1. Check the cutter operation.
1) Check whether the cutter opens/closes normally
in the I/O check.
2) Check whether or not the motor knob (green)
can be rotated.
3) Check whether or not a piece of paper is caught
in the cutter blade or motor gear.
Check whether or not the harness is pinched.(3)(4)
® Check whether or not the connector is properly
connected.(3)(4) ® Check the function of the
sensor in the I/O check.(2) ® Check the voltage
between 4 and 16 pins of U84 on the CTL20 circuit
board. (If more than 3.5V is detected in "open" and
less than 0.5V is detected in "close", the condition
of the buffer memory is normal.) ® Check the
voltage between 6 and 14 pins of U84 on the
CTL20 circuit board. (If more than 3.5V is detected
in "close" and less than 0.5V is detected in "open",
the condition of the buffer memory is normal.)
1.
3) YES® Remove paper.
1) NO 2) YES 3) NO® Replace motor ASSY.
(Refer to Service Manual.)
1) NO 2) NO 3) NO® Replace the cutter.
2. Replace the sensor.
3. Repair or replace the harness.
4. Reconnect the connector
5. Replace the CTL20 circuit board.
(5) With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When the parts are repaired or
replaced, check the operation of
the cutter and sensor in the I/O
check.
E-2414Paper width
guide
abnormal.
1. Paper
width guide
does not
function.
(SVP
interruption
does not
occur within
specified
time.)
1. Pulse motor controller (SVP) interruption does not occur
within 15 seconds after paper width guide drives.
1. Faulty
SVPC2 (U86)
or SVP2 (U85)
on the CTL20
circuit board
Check the operation of paper width guides in the
I/O check.
1. Replace the CTL20 circuit board.NoneWhen parts are repaired or
replaced, check the operation of
the paper width guide motor
(M563) in the I/O check.
E-2415Nip
initialization
for upper
side door
failed.
1. Speed
adjustment
nip home
position is
not detected.
(State of
sensor does
not change
when the
motor is
driven for
specified
pulses.)
State of home position sensor (D547) is scanned while
driving nip release motor (M545) pulse by pulse.
This error occurs when state of the sensor does not
change when driving the motor 1000 pulses.
1. Faulty nip
release sensor
(D547)
2. Poorly
connected or
broken harness
of the nip
release sensor
(D547)
3. Poorly
connected or
broken harness
to the CTL17
circuit board
4. Faulty buffer
(U82) on the
CTL20 circuit
board, or faulty
PDC20 circuit
board
5. Faulty nip
release
mechanism
(5) Close the printer door and restart the system to
check whether or not the error recurs.
(5)-1
Faulty M543 motor
(5)-2
Increased load on gear, cam or nip mechanism
(5)-3
Check whether or not the cam is racing. ® Check
whether or not the harness is pinched.(2)(3)
® Check whether or not the connector is properly
connected.(2)(3) ® Check the function of the
sensor in the I/O check.(1) ® Check the voltage
between 11 and 9 pins of U82 on the CTL20 circuit
board. (If more than 3.5V is detected in "open" and
less than 0.5V is detected in "close the condition of
the buffer memory is normal.) ® Check the PDC20
circuit board.
(1) Replace the sensor.
(2) Repair or replace the harness.
(3) Repair or replace the harness.
(4) Replace the CTL20 or PDC20 circuit board.
(5)-1
Replace the motor.
(5)-2
- Check whether or not the gear is worn.
- Check the load on the cam (by removing the
rear motor unit). If any abnormality is found,
replace and grease the motor.
- Check the spring of nip mechanism. If any
abnormality is found, replace the spring.
- Check the operation of drive plate. If the drive
plate is locked, replace and grease it.
- Check the operation of sintered bearing. If the
bearing is damaged, replace it
(5)-3
Replace and grease the cam shaft.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When the parts
(sensor/harness/circuit board) are
repaired or replaced, check the
operation of the nip release motor
(M545) in the I/O check.

Manual page 158 (PDF page 162)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2416Nip
initialization
for exposure
section
failed.
1. Exposure
soft nip home
position is
not detected.
(State of
sensor does
not change
when the
motor is
driven for a
specified
number of
pulses.)
1. D566 does not detect exposure nip home position when
M565 is driven 2500 pulses during nip initialization.
2. After nip home position detection during nip initialization
is completed normally, state of D566 does not change
("detected"® "cleared") when M565 is driven 160 pulses.
1. Faulty soft
nip release
sensor (D566)
2. Poorly
connected or
broken harness
of the soft nip
release sensor
(D566)
3. Poorly
connected or
broken harness
to the CTL10
circuit board
4. Faulty buffer
(U90) on the
CTL20 circuit
board, or faulty
PDC20 circuit
board
5. Faulty soft
nip motor
(M565)
Check the operation of soft nip motor (M565).(5)
® Check whether or not the harness is
pinched.(2)(3) ® Check whether or not the
connector is properly connected.(2)(3) ® Check the
function of the sensor in the I/O check.(1) ® Check
the voltage between 8 and 12 pins of U90 on the
CTL20 circuit board. (If more than 3.5V is detected
in "open" and less than 0.5V is detected in "close",
the condition of the buffer memory is normal.)
® Check the PDC20 circuit board.
(5) Close the printer door and restart the system to
check whether or not the error recurs.
(5)-1
Faulty M565
(5)-2
Increased load on gear, cam or nip slider
(1) Replace the sensor.
(2) Repair or replace the harness.
(3) Repair or replace the harness.
(4) Replace the CTL20 or PDC20 circuit board.
(5)-1
Replace the motor.
(5)-2
- If the gear is worn, replace the gear.
- If the cam is worn, replace the sub-scanning
unit.
- If the nip slider is damaged, replace the
sub-scanning unit.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When the parts
(sensor/harness/circuit board) are
repaired or replaced, check the
operation of the nip release motor
(M565) in the I/O check.
E-2417Paper width
guide
initialization
failed.
1. Exposure
section width
guide home
position is
not detected.
(State of
sensor does
not change
when the
motor is
driven for a
specified
number of
pulses.)
1. D563 does not detect width guide home position when
M563 is driven 3500 pulses during width guide
initialization.
2. After width guide home position detection during
initialization is completed normally, state of D563 does not
change ("detected"® "cleared") when M563 is driven 100
pulses.
1. Faulty width
guide home
position sensor
(D563)
2. Poorly
connected or
broken harness
of the width
guide home
position sensor
(D563)
3. Poorly
connected or
broken harness
to the CTL10
circuit board
4. Faulty buffer
(U90) on the
CTL20 circuit
board, or faulty
PDC20 circuit
board
5. Faulty width
guide drive
mechanism
(5) Close the printer door and restart the system to
check whether or not the error recurs.
(5)-1
Positioning fork comes in contact with the width
guide.
(5)-2
Faulty width guide motor (M563)
(5)-3
Check whether or not load on gear, drive belt or
sliding section is increased. ® Check whether or
not the harness is pinched.(2)(3) ® Check whether
or not the connector is properly connected.(2)(3)
® Check the function of the sensor in the I/O
check.(1) ® Check the voltage between 4 and 16
pins of U90 on the CTL20 circuit board. (If more
than 3.5V is detected in "open" and less than 0.5V
is detected in "close", the condition of the buffer
memory is normal.) ® Check the PDC20 circuit
board.
(1) Replace the sensor.
(2) Repair or replace the harness.
(3) Repair or replace the harness.
(4) Replace the CTL20 or PDC20 circuit board.
(5)-1
Clarify the cause referring to E-2418.
(5)-2
Replace the motor.
(5)-3
Open the front door and inner cover and then
check whether or not the gear on M563 can be
rotated by hand. If not, replace the
sub-scanning unit or finely adjust the width
guide.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When the parts
(sensor/harness/circuit board) are
repaired or replaced, check the
operation of the width guide motor
(M563) in the I/O check.
E-2418Positioning
fork
initialization
failed.
1. Top
registration
home
position is
not detected.
(State of
sensor does
not change
when the
motor is
driven for a
specified
number of
pulses.)
This error is
deleted
because of
software
improvement
.
1. D564 does not detect top registration home position
when M560 is driven 1700 pulses during initialization.
2. After top registration home position detection during
initialization is completed normally, state of D564 does not
change ("detected"® "cleared") when M560 is driven 320
pulses.
1. Faulty top
registration
home position
sensor (D564)
2. Poorly
connected or
broken harness
of the top
registration
home position
sensor (D564)
3. Poorly
connected or
broken harness
to the CTL10
circuit board
4. Faulty buffer
(U90) on the
CTL20 circuit
board, or faulty
PDC20 circuit
board
5. Faulty width
guide drive
mechanism
(5) Close the printer door and restart the system to
check whether or not the error recurs.
(5)-1
Faulty M560 motor
(5)-2
Increased load on gear or brake cam.
(5)-3 Faulty one-way clutch
1) Abnormal rotation
2) Faulty stopper or plate spring
Check whether or not the harness is pinched.(2)(3)
® Check whether or not the connector is properly
connected.(2)(3) ® Check the function of the
sensor in the I/O check.(1) ® Check the voltage
between 6 and 14 pins of U90 on the CTL20 circuit
board. (If more than 3.5V is detected in "open" and
less than 0.5V is detected in "close", the condition
of the buffer memory is normal.) ® Check the
PDC20 circuit board.
(1) Replace the sensor.
(2) Repair or replace the harness.
(3) Repair or replace the harness.
(4) Replace the CTL20 or PDC20 circuit board.
(5)-1
Replace the motor.
(5)-2
Check the motor gear (Feed roller rotates in
one direction, and fork is fixed in a specific
position. Only fork rotates when rotating it
counterclockwise.) If any abnormality is found,
replace the parts.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When the parts
(sensor/harness/circuit board) are
repaired or replaced, check the
operation in the I/O check.
E-2419Distribution
UP/DOWN
initialization
failed.
1.
Distribution
up/down
home
position is
not detected.
(State of
sensor does
not change
when the
motor is
driven for a
specified
number of
pulses.)
State of home position sensor (D575) is scanned while
driving up/down drive motor (M572) pulse by pulse.
This error occurs when state of the sensor does not
change when driving the motor 1200 pulses.
1. Faulty D575
(M572 home
position sensor)
2. Poorly
connected or
broken harness
of the D575
(M572 home
position sensor)
3. Poorly
connected or
broken harness
to the CTL10
circuit board
4. Faulty buffer
(U90) on the
CTL20 circuit
board, or faulty
PDC20 circuit
board
5. M572 does
not function.
6. Damaged or
slipped timing
belt
(5) Check whether or not the motor rotates in the
I/O check.
(6)
1) If the motor rotates but the distribution section
is not raised or lowered, the internal timing belt may
be faulty.
2) Inspect the external timing belt visually.
3) If the external timing belt is faulty, distribution is
not smoothly raised and lowered. ® Check whether
or not the harness is pinched.(2)(3) ® Check
whether or not the connector is properly
connected.(2)(3) ® Check the function of the
sensor in the I/O check.(1) ® Check the voltage
between 17 and 3 pins of U90 on the CTL20 circuit
board. (If more than 3.5V is detected in "open" and
less than 0.5V is detected in "close", the condition
of the buffer memory is normal.) ® Check the
PDC20 circuit board.
(1) Replace the sensor.
(2) Repair or replace the harness.
(3) Repair or replace the harness.
(4) Replace the CTL20 circuit board.
(5) If the harness and connector is normal but
the motor does not rotate, replace the motor.
(6) Replace the internal timing belt or adjust the
timing of the external timing belt.
(6) When adjusting the timing, refer to
Service Manual (17.1.10).
(4) With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When the parts
(sensor/harness/circuit board) are
repaired or replaced, check the
operation of the up/down motor
(M572) in the I/O check.

Manual page 159 (PDF page 163)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2420Distribution
initialization
failed.
1.
Distribution
section home
position is
not detected.
(State of
sensor does
not change
when the
motor is
driven for a
specified
number of
pulses.)
This error is
deleted
because of
software
improvement
.
1. Distribution home position sensor (D574) remains ON
when distribution motor (M571) drives 100 pulses during
initialization.
2. If the home position sensor is OFF when starting
initialization, or if any error is not detected in the item 1
above, state of home position sensor (D574) is scanned
while driving distribution motor (M571) pulse by pulse.
This error occurs when state of the sensor does not
change when driving the motor 600 pulses.
1. Faulty D574
(M571 home
position sensor)
2. Poorly
connected or
broken harness
of the D574
(M571 home
position sensor)
3. Poorly
connected or
broken harness
to the CTL10
circuit board
4. Faulty buffer
(U90) on the
CTL20 circuit
board, or faulty
PDC20 circuit
board
5. M571 does
not function.
6. M571 gear
not properly
meshing due to
interference of
hose and other
parts
7. Disengaged
or damaged
spring between
paddles
8. Suction base
and slide shaft
malfunction
5. Faulty M571(5) Check the operation of M571 in the I/O check.
(6) Check whether or not the hose comes in contact
with the other parts while operating the motor in the
I/O check.
(7) Check whether or not the spring between
paddles is installed.
(8) Check whether or not the sucker base and slide
shaft moves smoothly with the interlock switch
open. ® Check whether or not the harness is
pinched.(2)(3) ® Check whether or not the
connector is properly connected.(2)(3) ® Check the
function of the sensor in the I/O check.(1) ® Check
the voltage between 15 and 5 pins of U90 on the
CTL20 circuit board. (If more than 3.5V is detected
in "open" and less than 0.5V is detected in "close",
the condition of the buffer memory is normal.)
® Check the PDC20 circuit board.
(1) Replace the sensor.
(2) Repair or replace the harness.
(3) Repair or replace the harness.
(4) Replace the CTL20 circuit board.
(5) If the harness and connector is normal but
the motor does not rotate, replace the motor.
(6) Adjust the position of hose.
(7) If the spring is disengaged, reinstall it. If
damaged, replace it.
(8) If the sucker base and slide shaft do not
move smoothly, clean the slide shaft and
grease it.
(6) Adjust the hose referring to Service
Manual (17.1.3).
(4) With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
When the parts
(sensor/harness/circuit board) are
repaired or replaced, check the
operation of the distribution motor
(M571) in the I/O check.
W-2421Paper end
processing of
upper
magazine
completed.
1. Paper end
sensor
detects
paper end.
During paper loading from upper magazine, paper end
sensor (D505) detects paper's trailing end and all the paper
in the printer enters the processor.
Faulty D505Check the paper in the magazine.(1)(1) Replace D505.NoneCheck whether or not the paper
end is detected properly.
W-2422Paper end
processing of
lower
magazine
completed.
1. Paper end
sensor
detects
paper end.
During paper loading from lower magazine, paper end
sensor (D525) detects paper's trailing end and all the paper
in the printer enters the processor.
Faulty D525Check the paper in the magazine.(1)(1) Replace D525.NoneCheck whether or not the paper
end is detected properly.
W-2423Unknown
magazine ID
is set.
1. Different
magazine ID
from the last
magazine's
is detected
when
replacing
magazine at
paper end.
Magazine ID sensor (upper: D500 to D504, lower: D520 to
D524) detects different ID from the last magazine's is
detected when replacing magazine at paper end.
1. Different type
of paper is
installed in the
magazine (ID
chip is also
changed).
2. ID chip is
changed.
(1)(2) Faulty ID sensorNone(1)(2) Reinstall the magazine.
W-2424Magazine ID
not
registered.
1. ID of the
installed
magazine is
not
registered.
Magazine ID detected by magazine ID sensor (upper:
D500 to D504, lower: D520 to D524) is not registered.
Magazine ID sensor scans magazine ID every 10 ms and
determines ID number if the scanned ID matches 20 times
(200 ms).
1. Magazine
settings such
as paper width
and paper type
for the
magazine ID
are not
registered.
(1) Faulty ID sensorNone(1) Reinstall the magazine.
W-2425ID is
duplicated
for upper and
lower
magazines.
1. Magazines
ID is
duplicated
for the upper
and lower
magazines.
Magazine ID (except for "0") detected by magazine ID
sensor (upper: D500 to D504, lower: D520 to D524) is
duplicated for the upper and lower magazine.
Magazine ID sensor scans magazine ID every 10 ms and
determines ID number if the scanned ID matches 20 times
(200 ms).
1. Wrong ID
chip is installed.
(1) Faulty ID sensorNone(1) Reinstall the magazine.
W-2426Magazine
not loaded.
Magazine is
not installed
in the
specified
(upper or
lower)
position.
Magazine is not installed in the specified (upper or lower)
position when printing.
Magazine ID sensor (upper: D500 to D504, lower: D520 to
D524) detects "0."
1. Faulty
sensor (upper:
D500 to D504,
lower: D520 to
D524)
2. Magazine is
not installed.
3. ID chip is not
installed.
4. Incorrectly
installed
magazine
1. Check the magazine ID sensor in the I/O check
(by pressing the detecting bar manually).
2. Check whether or not the magazine is installed
correctly. (Check the position of the magazine set
lever.)
3. Check the ID chip.
4. Check whether or not the magazine installation is
detected in the I/O check.
1. Replace the DTM00 circuit board.
2. Reinstall the magazine.
3. Install the ID chip.
4. Replace the magazine.
None(1)(2)(3)(4) Reinstall the magazine
and confirm the magazine ID is
detected correctly.
E-2427Communication
error occurred
in printer.
(between main
circuit board
and paper
feeding system
in upper side
door section)
Communication
time-out
occurred
between speed
adjustment
feeding section
and speed
adjustment
CPU.
1. Main CPU (SH) does not receive "start-up" notification
within 5 seconds when speed adjustment CPU (H8A) starts
up.
2. Main CPU does not receive "paper feed starts"
notification from speed adjustment CPU within 15 seconds
when starting printing.
3. Main CPU does not receive "paper feed stops"
notification from speed adjustment CPU within 15 seconds
when stopping printing.
(software)Faulty
hardware
between
SH7043 and
H8/2355
(software) ® Paper feed after replacing the CTL20
circuit board
Replace the CTL20 circuit board.NonePaper feed after replacing the
CTL20 circuit board
E-2428Communication
error occurred
in printer.
(between main
circuit board
and paper
feeding system
in distribution
section)
Communication
time-out with
distribution
CPU occurred.
1. Main CPU (SH) does not receive "start-up" notification
within 5 seconds when distribution CPU (H8B) starts up.
2. Main CPU does not receive "paper feed starts"
notification from distribution control CPU within 15 seconds
when starting printing.
3. Main CPU does not receive "paper feed stops"
notification from distribution control CPU within 15 seconds
when stopping printing.
(software)Faulty
hardware
between
SH7043 and
H8/2355
(software) ® Paper feed after replacing the CTL20
circuit board
Replace the CTL20 circuit board.NonePaper feed after replacing the
CTL20 circuit board

Manual page 160 (PDF page 164)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2429Magazine
section door
open. Close
it.
Magazine
section door
is opened
during paper
processing.
D580 detects magazine door open during paper
processing.
D580 scans state of magazine door every 10 ms and
determines the state if the scanned state matches
specified times. (open: twice (20 ms), close: 300 times (3
seconds))
1. Missing or
loose magnet
2. Bent or
broken interlock
dog
3. Faulty
interlock switch
*Check the front, upper and three left-hand doors.
(1) Check whether or not the magnet functions
correctly.
- Check whether or not each door is installed
properly.
- Check whether or not the magnet is missing.
(2) Check whether or not the interlock dog is bent
or broken.
(1) Replace the magnet and related parts.
(2) Replace or adjust the interlock dog.
(3) Replace the interlock switch.
Perform printing again because the
paper may be fogged.
W-2430Magazine
section door
open. Close
it.
Magazine
section door
is opened
during the
operation
except for
paper
processing.
D580 detects magazine door open when starting up the
system or starting printing.
D580 scans state of magazine door every 10 ms and
determines the state if the scanned state matches
specified times. (open: twice (20 ms), close: 300 times (3
seconds))
1. Missing or
loose magnet
2. Bent or
broken interlock
dog
3. Faulty
interlock switch
4. Poorly
connected or
broken harness
of interlock
switch
5. Faulty
PDC20 circuit
board (PC19)
*Check the front, upper and three left doors.
(1) Check whether or not the magnet functions
correctly.
- Check whether or not each door is installed
properly.
- Check whether or not the magnet is missing.
(2) Check whether or not the interlock dog is bent
or broken.
(1) Replace the magnet and related parts.
(2) Replace or adjust the interlock dog.
(3) Replace the interlock switch.
(4) Repair or replace the harness.
(5) Replace the PDC20 circuit board.
NoneConfirm the error disappears when
the magazine door is closed.
W-2431Printer
section door
open.
Door open is
detected in
printer.
Opening state of the following door is detected.
Lower side door (D581), middle side door (D582), upper
side door (D583), top door (D584), front door (D585)
Each sensor scans the state of each door every 10 ms and
determines the state if the scanned state matches
specified times. (open: twice (20 ms), close: 300 times (3
seconds))
1. Missing or
loose magnet
2. Bent or
broken interlock
dog
3. Faulty
interlock switch
4. Poorly
connected or
broken interlock
switch harness
5. Faulty
PDC20 circuit
board (PC19)
*Check the front, upper and three left-hand doors.
(1) Check whether or not the magnet functions
correctly.
- Check whether or not each door is installed
properly.
- Check whether or not the magnet is missing.
(2) Check whether or not the interlock dog is bent
or broken.
(1) Replace the magnet and related parts.
(2) Replace or adjust the interlock dog.
(3) Replace the interlock switch.
(4) Repair or replace the harness.
(5) Replace the PDC20 circuit board.
NoneService Manual
W-2432Back printer
is not
installed.
Back printer
is not
installed.
Printing is performed when back printer set sensor (D544)
does not detect back printer.
3. Replace
D544.
4. Poorly
connected or
broken harness
of D544
5. Faulty
CTL20 or
PDC20 circuit
board
(4) Check the harness and D544.
(5) Check the voltage on CTL20 (D544 to CTL6,
U13)/PDC20 (PC1, U71) circuit board.
(4) Repair or replace the harness.
(5) Replace the CTL20 or PDC20 circuit board.
(5) With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Check the function of back printer
set sensor (D544) in the I/O check.
W-2433Incorrect
paper
magazine is
set.
1. After
paper end,
the positions
of the
magazines
have been
reversed.
Magazine ID sensor (upper: D500 to D504, lower: D520 to
D524) detects the positions of the magazines reversed
when replacing magazine at paper end.
1. The positions
of the
magazines
have been
reversed.
(1) Check the number of ID chip installed into the
upper and lower magazines.
I-2434Index print
not created
because
magazine
replaced.
1. Requested
magazine ID
and installed
magazine ID
do not match
when
printing.
I-2435Magazine
installed.
W-2436Magazine
with different
paper width
installed.
I-2437Paper end
process
completed in
upper
magazine.
I-2438Paper end
process
completed in
lower
magazine.
W-2439Paper end
detected in
upper
magazine.
W-2440Paper end
detected in
lower
magazine.
W-2441Unknown
magazine ID
specified.
W-2442Incorrect
paper width
specified.
W-2443Paper end
detected in
magazine.

Manual page 161 (PDF page 165)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2501Anti-dust
shutter
abnormal.
D620 does
not function
even if
anti-dust
shutter is
operated at
initialization.
When anti-dust shutter is opening (during initialization or
before starting exposure feed):
1. Shutter is opened (by S620).
2. If D620 detects shutter opening within 500 ms, the
system functions normally.
3. If D620 does not function, shutter is closed and the same
operation is performed again.
If the above operation is repeated 3 times but shutter
opening cannot be detected, this error occurs.
1. Disconnected
connector of
S620 or D620
2. Disconnected
harness to
PDC13 on the
PDC20 circuit
board
3. Tripped
circuit protector
(F4) on the
PDC20 circuit
board
4. Faulty D620
(14 pin of CTL5)
or buffer (17
and 3 pins of
U32) on the
CTL20 circuit
board
Check whether or not the shutter moves in the I/O
check. If the shutter moves but the sensor does not
function, the sensor or related parts is faulty.
(1) Turn OFF the system, connect the
connectors and restart the system.
(2) Connect the connectors and perform
mechanical initialization.
(3) Turn OFF the system, push the white button
to reset the circuit protector and restart the
system.
(4) Replace the CTL20 circuit board.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Restart the printer.
E-2502Anti-dust fan
malfunction.
Anti-dust fan
for optical
system did
not function
(Rotating
sensor
malfunction).
During initialization or before starting exposure feed,
state of anti-dust fan (F62x_ALM) is scanned every one
second after the fan (F62x) is turned ON.
This error occurs when "rotating" state is not detected 10
consecutive times.
1. Disconnected
harness to F620
to F622
2. Disconnected
harness to
PDC13 on the
PDC20 circuit
board
3. Tripped
circuit protector
(F4) on the
PDC20 circuit
board
4. Faulty D62x
(12 pin of CTL5)
or buffer (15
and 5 pins of
U32) on the
CTL20 circuit
board
5. Faulty fan(1)(2) Connect the connectors and perform
mechanical initialization.
(3) Turn OFF the system, push the white button
to reset the circuit protector and restart the
system.
(4) Replace the CTL20 circuit board.
(5) Replace the fan ASSY.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Restart the printer.
E-2503Polygon
malfunction.
Polygon does
not function
(Rotating
sensor
malfunction).
State of polygon is scanned every one second after the
polygon motor (M623) is turned ON.
This error occurs when "locking" state is not detected 30
consecutive times.
State of polygon is scanned during initialization or before
starting exposure feed.
1. Disconnected
harness to
OPT1
2. Disconnected
harness to
CTL18 on the
CTL20 circuit
board
3. Tripped
circuit protector
CP2 on the
CTL20 circuit
board
4. Poorly
connected or
broken harness
of JND1-1
connector
5. Poorly
connected or
broken harness
of JND1-2
connector, or
faulty polygon
motor unit
(1)(2) Turn OFF the system, connect the
connectors and restart the system.
(3) Turn OFF the system, push the white button
to reset the circuit protector and restart the
system.
(4)-1
Connect the JND1-1 connector. If the harness is
broken, replace ROS.
(4)-2
Replace ROS.
Restart the system to confirm the
exposure section initialization is
completed normally.
E-2504AOM driver
cooling fan
malfunction.
AOM fan
malfunction
(Rotating
sensor
malfunction).
State of AOM fan (F_AOM) is scanned every one second
after 24V is supplied.
This error occurs when "rotating" state is not detected.
Disconnected
connector for
AOM driver
cooling fan
Disconnected
connector
(PDC15) on the
PDC20 circuit
board
Tripped circuit
protector F1 on
the PDC20
circuit board
Power is not
supplied to the
PDC20 circuit
board. (Check
whether or not
the D14 (yellow
LED) lights on
the PDC20
circuit board.)
4. Faulty sensor
(26 pin of CTL5)
or buffer (17
and 3 pins of
U33) on the
CTL20 circuit
board, or faulty
fan
Check whether or not the power is supplied to the
fan. ® Check the LED on the PDC20 circuit board.
® Check the connector for the fan and PDC20
circuit board. ® Check the circuit protector on the
PDC20 circuit board. ® Check the CTL20 circuit
board.
- Connect the connector.
- Reset the circuit protector.
- Replace the circuit board.
- Replace the fan.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Open the rear cover and circuit
board mounting plate, and check
whether or not the AOM driver
cooling fan operates properly.
E-2505FM cooling
fan
malfunction.
Frame
memory fan
malfunction
(Rotating
sensor
malfunction).
State of frame memory fan (F_MEM) is scanned every one
second after 24V is supplied.
This error occurs when "rotating" state is not detected.
1. Disconnected
connector for
FM cooling fan
2. Faulty FM
cooling fan
3. Faulty sensor
(F589, F590; 1
and 4 pins of
PDC14) or IF
(U32, U33, U8,
PC18), or faulty
fan
4. Faulty sensor
(13 pin of CTL5)
or buffer (17
and 3 pins of
U100) on the
CTL20 circuit
board, or faulty
fan
Check the harness to FMC cover. (1) ® Check
whether or not the fan rotates. (2) ® Check the
PDC20 circuit board. (3) ® Check the CTL 20 circuit
board.
(1) Connect the connector.
(2) Replace the fan.
(3) Replace the PDC20 circuit board.
(4) Replace the CTL20 circuit board.
With regard to the installation
procedure after replacing the CTL20
circuit board, refer to Installation
Manual.
Restart the system and check the
display on the operation panel and
monitor.
E-2506Exposure
section
cooling fan
malfunctions.
Exposure
section fan
malfunction
(Rotating
sensor
malfunction).
State of frame exposure section cooling fan (F_EXP) is
scanned every one second after 24V is supplied.
This error occurs when "rotating" state is not detected.
1. Disconnected
fan connector
(F585 or F586)
2. Disconnected
connector
(PDC15) on the
PDC20 circuit
board
3. Faulty fan1. Open the rear cover to check whether or not the
connector under the fan duct is connected properly.
2. Check the connection of the harness on the
CTL20 circuit board.
(1)(2) Turn OFF the system, connect the
connectors and restart the system.
(3) Replace the fan.
W-2507Condition
setup for
present paper
not
performed.
Density
measurement
is not
performed for
the installed
magazine.
Condition setup is not performed for the magazine ID of the
loaded paper.
Even if condition setup is already performed, the system
requests condition setup again in the following cases:
- Paper end
- Paper type is changed.
- Master magazine is changed.
- LUT is cleared.
- Time setting is changed more than 2 hours.
1. Condition
setup for the
loaded paper is
not performed.
1. The system requests condition setup again.None(1) After condition setup, reinstall
the magazine.
E-2508Communication
error occurred in
printer (between
main circuit
board and
LDD20 circuit
board on laser
unit).
Connection
error between
LDD20 and
CTL20 circuit
boards
occurred.
Reply from the LDD20 circuit board is not received within 1
second when a command for controlling laser is sent.
This error may occur even if the laser is not in operation
because temperature control is performed.
1. Poorly
connected or
broken harness
between LDD2
or LDD3 on the
LDD20 circuit
board and the
CTL20 circuit
board
2. Poorly
connected or
broken harness
between CTL8
or CTL9 on the
CTL20 circuit
board and the
LDD20 circuit
board
3. Poorly
connected
connector LDD1
on the LDD20
circuit board or
PWA5 on the
power supply
unit
4. Faulty LDD20
circuit board
5. Faulty CTL20
circuit board
Disconnect and then connect the connector
securely.
If the connector is connected properly:
(1) Replace the harness.
(2) Replace the LDD20 circuit board.
(3) Replace the CTL20 circuit board.
- Restart the system to confirm the
exposure section initialization is
completed normally.
- Check whether or not "Printer
Temperature Display (456)"
functions normally.

Manual page 162 (PDF page 166)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2509Abnormal R
laser (R-LD)
information.
Abnormal
data read
from
EEPROM in
laser unit at
startup.
After the system is turned ON, setting value read from
R-EEPROM is outside the following ranges.
0002: Limit current (0 to 1100)
0003: Deterioration detection current (0 to 1100)
0007: Light source ID (fixed to 1)
0012: PD current (0 to 20000)
0014: Shipping year (1998 to 2200)
0015: Shipping month (1 to 12)
0016: Shipping day (1 to 31)
1. Poorly
connected
connector
(LDD4) on the
LDD20 circuit
board
2. Tripped
circuit protector
(CP805) on the
LDD20 circuit
board
3. Faulty
EEPROM on
the JMR20
circuit board
(hardware
trouble)
4. Faulty
EEPROM on
the JMR20
circuit board
(corrupted data)
5. Faulty FDD20
circuit board
(1) Disconnect and connect the connector with the
label on the harness facing ROS.
(2) If the circuit protector is tripped:
Turn OFF the system, disconnect the LDD12
connector and restart the system. If the CP805 trips
again, the THA20 circuit board and the related parts
are normal (ROS and the related parts may be
faulty).
(3) Check whether or not the displayed values on "R
Laser (R-LD) Data (45D)" are the same as those on
the parameter sheet stuck inside the magazine
door.
(1) Disconnect and then reconnect the
connector securely.
(2)
If the THA20 circuit board or related parts are
faulty:
- Repair or replace the harness of LDD12.
- Install the THA20 circuit boards correctly.
- Replace the THA20 circuit boards.
If ROS or related parts are faulty:
- Repair or replace the harness of LDD4, LDD5,
LDD6 or LDD9, or replace ROS.
- If the JMR20, JMG20 or JMB20 circuit board is
faulty, replace ROS.
(3) If the displayed values do not match, JMR20
circuit board is faulty. Replace ROS.
(4) Replace the LDD20 circuit board.
(1) Restart the system to confirm
the exposure section initialization is
completed normally.
(2) Check whether or not the
displayed values on "R Laser
(R-LD) Data (45D)" are the same
as those on the attached
parameter sheet.
E-2510Abnormal G
laser
(G-SHG)
information.
Abnormal
data read
from
EEPROM in
laser unit at
startup.
After the system is turned ON, setting value read from
G-EEPROM is outside the following ranges.
0002: Limit current (0 to 6000)
0003: Deterioration detection current (0 to 6000)
0007: Light source ID (fixed to 2)
0012: PD current (0 to 20000)
0013: Temperature control (1300 to 3700)
0014: Shipping year (1998 to 2200)
0015: Shipping month (1 to 12)
1. Poorly
connected
connector
(LDD6) on the
LDD20 circuit
board
2. Tripped
circuit protector
(CP805) on the
LDD20 circuit
board
3. Faulty
EEPROM on
the JMG20
circuit board
(hardware
trouble)
4. Faulty
EEPROM on
the JMG20
circuit board
(corrupted data)
5. Faulty FDD20
circuit board
(1) Disconnect and connect the connector with the
label on the harness facing ROS.
(2) If the circuit protector is tripped:
Turn OFF the system, disconnect the LDD12
connector and restart the system. If the CP805 trips
again, the THA20 circuit board and the related parts
are normal (ROS and the related parts may be
faulty).
(3) Check whether or not the displayed values on "G
Laser (G-SHG) Data (45E)" are the same as those
on the parameter sheet stuck inside the magazine
door.
(1) Disconnect and then reconnect the
connector securely.
(2)
If the THA20 circuit board or related parts are
faulty:
- Repair or replace the harness of LDD12.
- Install the THA20 circuit boards correctly.
- Replace the THA20 circuit boards.
If ROS or related parts are faulty:
- Repair or replace the harness of LDD4, LDD5,
LDD6 or LDD9, or replace ROS.
- If the JMR20, JMG20 or JMB20 circuit board is
faulty, replace ROS.
(3) If the displayed values do not match, JMG20
circuit board is faulty. Replace ROS.
(4) Replace the LDD20 circuit board.
(1) Restart the system to confirm
the exposure section initialization is
completed normally.
(2) Check whether or not the
displayed values on "G Laser
(G-SHG) Data (45E)" are the same
as those on the attached
parameter sheet.
E-2511Abnormal B
laser
(B-SHG)
information.
Abnormal
data read
from
EEPROM in
laser unit at
startup.
After the system is turned ON, setting value read from
B-EEPROM is outside the following range.
0002: Limit current (0 to 6000)
0003: Deterioration detection current (0 to 6000)
0007: Light source ID (fixed to 3)
0012: PD current (0 to 20000)
0013: Temperature control (1300 to 3700)
0014: Shipping year (1998 to 2200)
0015: Shipping month (1 to 12)
0016: Shipping day (1 to 31)
1. Poorly
connected
connector
(LDD9) on the
LDD20 circuit
board
2. Tripped
circuit protector
(CP805) on the
LDD20 circuit
board
3. Faulty
EEPROM on
the JMB20
circuit board
(hardware
trouble)
4. Faulty
EEPROM on
the JMB20
circuit board
(corrupted data)
5. Faulty FDD20
circuit board
(1) Disconnect and connect the connector with the
label on the harness facing ROS.
(2) If the circuit protector is tripped:
Turn OFF the system, disconnect the LDD12
connector and restart the system. If the CP805 trips
again, the THA20 circuit board and the related parts
are normal (ROS and the related parts may be
faulty).
(3) Check whether or not the displayed values on "b
Laser (B-SHG) Data (45F)" are the same as those
on the parameter sheet stuck inside the magazine
door.
(1) Disconnect and then reconnect the
connector securely.
(2)
If the THA20 circuit board or related parts are
faulty:
- Repair or replace the harness of LDD12.
- Install the THA20 circuit boards correctly.
- Replace the THA20 circuit boards.
If ROS or related parts are faulty:
- Repair or replace the harness of LDD4, LDD5,
LDD6 or LDD9, or replace ROS.
- If the JMR20, JMG20 or JMB20 circuit board is
faulty, replace ROS.
(3) If the displayed values do not match, JMB20
circuit board is faulty. Replace ROS.
(4) Replace the LDD20 circuit board.
(1) Restart the system to confirm
the exposure section initialization is
completed normally.
(2) Check whether or not the
displayed values on "B Laser
(B-SHG) Data (45F)" are the same
as those on the attached
parameter sheet.
E-2512R laser
(R-LD)
temperature
adjustment
outside
specified
range.
Laser
temperature
did not
converge
within the
specified
range during
initialization.
RLD temperature is detected every one second when
temperature control starts.
This error occurs when the temperature does not converge
in the following range within 10 minutes.
1. 40°C±0.2°C
2. Difference of the last 3 times is within 0.1°C.
1. Poorly
connected
connector
(LDD5) on the
LDD20 circuit
board
2. Tripped
circuit protector
(CP804) on the
LDD20 circuit
board
3. Faulty Q1 on
the JMR20
circuit board
4. Faulty LDD20
circuit board
(1) Disconnect and then reconnect the connector
securely.
(2) If the circuit protector is tripped:
Turn OFF the system, disconnect the LDD12
connector and restart the system. If the CP804 trips
again, the THA20 circuit board and the related parts
are normal (ROS and the related parts may be
faulty).
(1) Disconnect and then reconnect the
connector securely.
(2)
If the THA20 circuit board or related parts are
faulty:
- Repair or replace the harness of LDD12.
- Install the THA20 circuit boards correctly.
- Replace the THA20 circuit boards.
If ROS or related parts are faulty:
- Repair or replace the harness of LDD4, LDD5,
LDD6 or LDD9, or replace ROS.
- If the JMR20, JMG20 or JMB20 circuit board is
faulty, replace ROS.
(3) If the displayed values do not match, JMB20
circuit board is faulty. Replace ROS.
(4) Replace the LDD20 circuit board.
(1) Restart the system to confirm
the exposure section initialization is
completed normally.
(2) Check whether or not the
displayed values on "Laser
Exposure Check (45C)" are within
the specification and stable.
E-2513G laser
(G-SHG)
temperature
adjustment
outside
specified
range.
Laser
temperature
did not
converge
within a
specified
range during
initialization.
GSHG temperature is detected every one second when
temperature control starts.
This error occurs when the temperature does not converge
in the following range within 5 minutes.
1. Setting temperature for LDD20 circuit board±0.2°C
2. Difference of the last 3 times is within 0.1°C.
1. Poorly
connected
connector
(LDD8) on the
LDD20 circuit
board
2. Tripped
circuit protector
(CP801) on the
LDD20 circuit
board
3. Faulty
JMG20 circuit
board or G-SHG
module
4. Faulty LDD20
circuit board
(1) Disconnect and then reconnect the connector
securely.
(2) Check whether or not the circuit protector is
tripped.
(1) Disconnect and then reconnect the
connector securely.
(2) If the circuit protector is tripped, the harness
of LDD8 is pinched. Repair the harness or
replace ROS.
(3) Replace the LDD20 circuit board.
(1) Restart the system to confirm
the exposure section initialization is
completed normally.
(2) Check whether or not the
displayed values on "Laser
Exposure Check (45C)" are within
the specification and stable.

Manual page 163 (PDF page 167)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2514B laser
(B-SHG)
temperature
adjustment
outside
specified
range.
Laser
temperature
did not
converge
within a
specified
range during
initialization.
BSHG temperature is detected every one second when
temperature control starts.
This error occurs when the temperature does not converge
in the following range within 5 minutes.
1. Setting temperature for LDD20 circuit board±0.2°C
2. Difference of the last 3 times is within 0.1°C.
1. Poorly
connected
connector
(LDD11) on the
LDD20 circuit
board
2. Tripped
circuit protector
(CP802) on the
LDD20 circuit
board
3. Faulty
JMG20 circuit
board or B-SHG
module
4. Faulty LDD20
circuit board
(1) Disconnect and then reconnect the connector
securely.
(2) Check whether or not the circuit protector is
tripped.
(1) Disconnect and then reconnect the
connector securely.
(2) If the circuit protector is tripped, the harness
of LDD11 is pinched. Repair the harness or
replace ROS.
(3) Replace the LDD20 circuit board.
(1) Restart the system to confirm
the exposure section initialization is
completed normally.
(2) Check whether or not the
displayed values on "Laser
Exposure Check (45C)" are within
the specification and stable.
E-2515Abnormal R
laser (R-LD)
temperature.
Laser
temperature
exceeds the
range.
RLD temperature is detected for 10 seconds every 10
minutes.
This error occurs when the temperature is not in the range
of 40°C±0.2°C.
Same as
E-2512
Refer to E-2512.Refer to E-2512.Refer to E-2512.
E-2516Abnormal G
laser
(G-SHG)
temperature.
Laser
temperature
exceeds the
range.
GSHG temperature is detected for 10 seconds every 10
minutes.
This error occurs when the temperature is not within the
range of setting temperature for LDD20±0.2°C.
Same as
E-2513
Refer to E-2513.Refer to E-2513.Refer to E-2513.
E-2517Abnormal B
laser
(B-SHG)
temperature.
Laser
temperature
exceeds the
range.
BSHG temperature is detected for 10 seconds every 10
minutes.
This error occurs when the temperature is not within the
range of setting temperature for LDD20±0.2°C.
Same as
E-2514
Refer to E-2514.Refer to E-2514.Refer to E-2514.
W-2518Abnormal
temperature
detected in
printer.
Ambient
temperature
exceeds the
specified
range.
Ambient temperature is detected every one second when
the system starts up. This error occurs in the following
cases.
1. The temperature has not been in the range of 5°C to
40°C for 3 hours.
2. The temperature has gone outside the specified range.
1. Poorly
connected
connector
(LDD12) on the
LDD20 circuit
board
2. Poorly
connected
connector
LDD12 on
THA20 circuit
boards or
sub-scanning
unit relay
connector SSC3
3. Tripped
circuit protector
CP803, CP804
or CP805 on the
LDD20 circuit
board
4. Faulty LDD20
or THA20 circuit
board
5. Faulty cooling
fan poorly
connected fan
connector or
abnormal
ambient
temperature
If the THA20 or related parts are faulty:
(1) Disconnect and then reconnect the connector
securely.
(2) If the circuit protector is tripped:
Turn OFF the system, disconnect the LDD12
connector and restart the system. If the circuit
protector trips again, the THA20 circuit board and
the related parts are normal (ROS and the related
parts may be faulty).
(1) Replace the THA20 circuit board. If the error
recurs, replace the LDD20 circuit board.
(2) If the circuit protector is tripped, the harness
of LDD12 is pinched. Repair or replace the
harness.
Restart the system to confirm the
system operates normally.
E-2519Abnormal
AOM
temperature.
AOM
temperature
abnormality
occurred
during
pre-exposure
check.
- AOM temperature control has not been completed for 20
minutes after the exposure section temperature control is
completed.
- After AOM temperature control is completed, "temperature
control not completed" is detected 10 consecutive times.
Abnormal
ambient
temperature
Poorly
connected
connector for
AOM driver or
FMC circuit
board
Faulty AOM
driver
(1) Check whether or not ambient temperature is
within the range of 5°C to 32°C.
(2) Disconnect and connect the nylon connector
securely.
(3) Turn OFF the system, disconnect the nylon
connector of the blue AOM driver and restart the
system. If E-2519 does not occur, the blue AOM
driver is faulty. If E-2519 occurs, turn OFF the
system, connect the nylon connector of the blue
AOM driver, disconnect the connector of the green
AOM driver and restart the system. If E-2519 does
not occur, the green AOM driver is faulty. Check the
red AOM driver in the same manner.
Turn OFF the system, connect the connector
and restart the system.
Replace the faulty AOM driver.
NoneRestart the system to confirm the
initialization is completed normally.
E-2520R laser
(R-LD)
current
exceeded.
LD current
value limiter
is detected.
During periodical check, RLD excessive current is detected
in the status register on the LDD20 circuit board.
The reading value of RLD EEPROM address 0002 (limit
current) is set to LDD20 when the power is turned ON. If
the LD current exceeding the specified value is detected,
RLD excessive current detecting bit is flagged.
However, interlock for the cover of system B or A is
detected at that moment, this error does not occur. Also,
this error does not occur when abnormal power supply
voltage is detected concurrently.
1. Poorly
connected
connector
(LDD5) on the
LDD20 circuit
board, or
broken harness
2.Faulty JMR20
circuit board
(including R-LD
or
high-frequency
superposition
module)
3. Faulty LDD20
circuit board
4. Updated or
corrupted R
laser data
(1) Disconnect and then reconnect the connector
securely.
(2) Check whether or not the displayed values on in
"R Laser (R-LD) data (45D)" are the same as those
on the parameter sheet stuck inside the magazine
door.
If W-2526 is displayed in advance, LD is
deteriorated.
Replace the LDD20 circuit board or ROS.- Restart the system to confirm the
initialization is completed normally.
- Check whether or not the
displayed values on "Laser
Exposure Check (45C)" is almost
the same as those on the
parameter sheet stuck inside the
magazine door.
E-2521G laser
(G-SHG)
current
exceeded.
LD current
value limiter
is detected.
During periodical check, G-SHG excessive current is
detected in the status register on the LDD20 circuit board.
The reading value of G-SHG EEPROM address 0002 (limit
current) is set to LDD20 when the power is turned ON. If
the LD current exceeding the specified value is detected,
G-SHG excessive current detecting bit is flagged.
However, interlock for the cover of system B or A is
detected at that moment, this error does not occur. Also,
this error does not occur when abnormal power supply
voltage is detected concurrently.
1. Poorly
connected
connector
(LDD7) on the
LDD20 circuit
board, or
broken harness
2. Faulty
JMG20 circuit
board (including
G-SHG)
3. Tripped
circuit protector
CP803 or
CP804 on the
LDD20 circuit
board
4. Faulty LDD20
circuit board
5. Updated or
corrupted G
laser data
(1) Disconnect and then reconnect the connector
securely.
(2) If the circuit protector is tripped:
Turn OFF the system, disconnect the LDD12
connector and restart the system. If the CP803 or
CP804 trips again, the THA20 circuit board and the
related parts are normal (ROS and the related parts
may be faulty).
(3) Check whether or not the displayed values on in
"G Laser (G-SHG) data (45E)" are the same as
those on the parameter sheet stuck inside the
magazine door.
If W-2527 is displayed in advance, LD is
deteriorated.
If no abnormality is found in items (1) and (3),
replace the LDD20 circuit board or ROS.
(2)
If the THA20 circuit board or related parts are
faulty:
- Repair or replace the harness of LDD12.
- Install the THA20 circuit boards correctly.
- Replace the THA20 circuit boards.
If ROS or related parts are faulty:
- Repair or replace the harness of LDD5, LDD7
or LDD10, or replace ROS.
- If the JMR20, JMG20 or JMB20 circuit board is
faulty, replace ROS.
- Restart the system to confirm the
initialization is completed normally.
- Check whether or not the
displayed values on "Laser
Exposure Check (45C)" is almost
the same as those on the
parameter sheet stuck inside the
magazine door.
E-2522B laser
(B-SHG)
current
exceeded.
LD current
value limiter
is detected.
During periodical check, B-SHG excessive current is
detected in the status register on the LDD20 circuit board.
The reading value of B-SHG EEPROM address 0002 (limit
current) is set to LDD20 when the power is turned ON. If
the LD current exceeding the specified value is detected,
B-SHG excessive current detecting bit is flagged.
However, interlock for the cover of system B or A is
detected at that moment, this error does not occur. Also,
this error does not occur when abnormal power supply
voltage is detected concurrently.
1. Poorly
connected
connector
(LDD10) on the
LDD20 circuit
board, or
broken harness
2. Faulty
JMG20 circuit
board (including
B-SHG)
3. Tripped
circuit protector
CP803 or
CP804 on the
LDD20 circuit
board
4. Faulty LDD20
circuit board
5. Updated or
corrupted B
laser data
(1) Disconnect and then reconnect the connector
securely.
(2) If the circuit protector is tripped:
Turn OFF the system, disconnect the LDD12
connector and restart the system. If the CP803 or
CP804 trips again, the THA20 circuit board and the
related parts are normal (ROS and the related parts
may be faulty).
(3) Check whether or not the displayed values on in
"B Laser (B-SHG) data (45F)" are the same as
those on the parameter sheet stuck inside the
magazine door.
If W-2528 is displayed in advance, LD is
deteriorated.
If no abnormality is found in items (1) and (3),
replace the LDD20 circuit board or ROS.
(2)
If the THA20 circuit board or related parts are
faulty:
- Repair or replace the harness of LDD12.
- Install the THA20 circuit boards correctly.
- Replace the THA20 circuit boards.
If ROS or related parts are faulty:
- Repair or replace the harness of LDD5, LDD7
or LDD10, or replace ROS.
- If the JMR20, JMG20 or JMB20 circuit board is
faulty, replace ROS.
- Restart the system to confirm the
initialization is completed normally.
- Check whether or not the
displayed values on "Laser
Exposure Check (45C)" is almost
the same as those on the
parameter sheet stuck inside the
magazine door.

Manual page 164 (PDF page 168)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2523R laser
(R-LD)
current
measurement
value outside
specified
range.
PD current
value does
not converge
within a
specified
range.
PD current of R laser exposed in APC mode is measured
every one second.
This error occurs when the measured value does not
converge in the setting value±5% within 5 seconds.
PD current is checked when RLD temperature control is
completed.
This error does not occur during exposure feed.
Faulty LDD20
circuit board
Replace the LDD20 circuit board.Check whether or not the displayed
values on "Laser Exposure Check
(45C)" is almost the same as those
on the parameter sheet stuck
inside the magazine door.
E-2524G laser
(G-SHG)
current
measurement
value outside
specified of
range.
PD current
value does
not converge
within a
specified
range.
PD current of G laser exposed in APC mode is measured
every one second.
This error occurs when the measured value does not
converge in the setting value±5% within 5 seconds.
PD current is checked when G-SHG temperature control is
completed and when starting exposure feed.
Faulty LDD20
circuit board
Replace the LDD20 circuit board.Check whether or not the displayed
values on "Laser Exposure Check
(45C)" is almost the same as those
on the parameter sheet stuck
inside the magazine door.
E-2525B laser
(B-SHG)
current
measurement
value outside
specified
range.
PD current
value does
not converge
within the
specified
range.
PD current of B laser exposed in APC mode is measured
every one second.
This error occurs when the measured value does not
converge in the setting value±5% within 5 seconds.
PD current is checked when B-SHG temperature control is
completed and when starting exposure feed.
Faulty LDD20
circuit board
Replace the LDD20 circuit board.Check whether or not the displayed
values on "Laser Exposure Check
(45C)" is almost the same as those
on the parameter sheet stuck
inside the magazine door.
W-2526R laser
(R-LD) is
about to its
lifetime.
Laser
deterioration
was detected
at the last
post-operatio
nal check.
During the post-operational check, LD current of R laser is
measured when the laser has been exposed in APC mode
for 8 seconds.
If the LD current value is greater than the "RLD
deterioration current value" in EEPROM, this error occurs
at the next system start-up from the scanner.
1. Incorrectly
set parameter
2. Unexpected
excessive
current or static
electricity
3. LD is
deteriorated.
Check whether or not the displayed values on in "R
Laser (R-LD) data (45D)" are the same as those on
the parameter sheet stuck inside the magazine
door.
(1) If the values do not match, replace the
optical system.
(2)(3) Replace the optical system.
W-2527G laser
(G-SHG) is
about to its
lifetime.
Laser
deterioration
was detected
at the last
post-operatio
nal check.
During the post-operational check, LD current of G laser is
measured when the laser has been exposed in APC mode
for 8 seconds.
If the LD current value is greater than the "G-SHG
deterioration current value" in EEPROM, this error occurs
at the next system start-up from the scanner.
1. "G, B Laser
(SHG) Optimal
Temperature
Setup (454) " is
not performed.
2. Incorrectly
set parameter
3. Unexpected
excessive
current or static
electricity
4. LD is
deteriorated.
(1) When W-2532 is displayed at system start-up,
perform "G, B Laser (SHG) Optimal Temperature
Setup (454)."
(2) Check whether or not the displayed values on in
"G Laser (G-SHG) data (45E)" are the same as
those on the parameter sheet stuck inside the
magazine door.
(1) Perform "G, B Laser (SHG) Optimal
Temperature Setup (454)."
(2) If the values do not match, replace the
optical system.
(3)(4) Replace the optical system.
W-2528B laser
(B-SHG) is
about to its
lifetime.
Laser
deterioration
was detected
at the last
post-operatio
nal check.
During the post-operational check, LD current of B laser is
measured when the laser has been exposed in APC mode
for 8 seconds.
If the LD current value is greater than the "B-SHG
deterioration current value" in EEPROM, this error occurs
at the next system start-up from the scanner.
1. "G, B Laser
(SHG) Optimal
Temperature
Setup (454) " is
not performed.
2. Incorrectly
set parameter
3. Unexpected
excessive
current or static
electricity
4. LD is
deteriorated.
(1) When W-2532 is displayed at system start-up,
perform "G, B Laser (SHG) Optimal Temperature
Setup (454)."
(2) Check whether or not the displayed values on in
"B Laser (B-SHG) data (45F)" are the same as
those on the parameter sheet stuck inside the
magazine door.
(1) Perform "G, B Laser (SHG) Optimal
Temperature Setup (454)."
(2) If the values do not match, replace the
optical system.
(3)(4) Replace the optical system.
E-2529SOS
detection
failed.
SOS (Start of
Scanning) is
not detected.
After PD current of RLD laser converge within the setting
value±5% , SOS error and SOS log bits on FMC are ON
when RLD has been exposed 100 ms, or when RLD
exposure stops and 10 ms have elapsed.
1. Loose or
poorly
connected
OPT3 on laser
unit or FMC4 on
FMC20 circuit
board
2. Poorly
connected
OPT3J on the
bottom of ROS
or JND2-1 on
the JND20
circuit board
3-1.
Loose, poorly
connected or
broken R-AOM
coaxial cable.
3-2.
Faulty R-AOM
driver
4. Poorly
connected or
broken BNC
cable between
the FMC20
circuit board
and AOM driver
5. Optical
parameter data
"Scanning
position
detection
interval" or
"Scanning
position
detection level"
is corrupted
(1)(2)(3)-1(4)
Disconnect and then reconnect the connector
securely. Especially, make sure the BNC cable is
securely locked.
(3)-2
Exchange the input cable (coaxial cable from
FMC20) and output cable (AOM coaxial cable)
between the R-AOM and G-AOM drivers.
(5)
Perform "Scanning Position/Scanning Home
Position Parameter Setup (45G)" to check whether
or not the "Detection Interval" is "1465" and
"Detection Level" is "127."
(1)(2)(3)(4)-1: Disconnect and then reconnect
the connector securely.
If no abnormality is found in the items (3)-2 and
(5), replace ROS or FMC20 circuit board.
(3)-2: When the system returns to normal
operation if the R-AOM and G-AOM drivers are
exchanged, repair or replace the R-AOM driver.
(5) If the parameters are incorrect:
1. Perform "Data Download (45V)".
2. Check the parameters. If the parameters are
incorrect, perform data download from the
floppy disk.
3. Check the parameters. If the parameters are
incorrect, replace the CTL20 circuit board.
Restart the system to confirm the
initialization is completed normally.
E-2530Electric
power failure
occurred in
the exposure
and light
source
sections.
Electric
power failure
occurred.
Electric power failure detecting bit is flagged in the status
register on the LDD20 circuit board.
However, interlock for the cover of system B or A is
detected at that moment, this error does not occur. If the
cover of system B is opened and closed at short intervals,
the interlock cannot be detected and this error may occur.
1. Poorly
connected
connector
(LDD1) on the
LDD20 circuit
board, or
broken harness
2. Poorly
connected
connector
(PWA5) on the
power unit, or
broken harness
3. Faulty LDD20
circuit board
4. Faulty power
supply unit
5.
- Faulty AOM
driver
- Faulty FMC20
circuit board
- Power supply
unit PWA4 -to-
AOM driver -to-
FMC20 circuit
board, poorly
connected or
broken harness
(1) Slowly open and close the cover of system B.
Wait 1 or 2 minutes and check whether or not the
error recurs.
(2) Disconnect and then reconnect the connector
securely.
(3) Rock LDD1 or PWA5 while the system is in
STANDBY state.
(4) Check whether or not the voltage between
A+12V and AGND on the LDD20 circuit board is in
the range of 11.8V to 12.3V. Also check whether or
not the voltage between A-12V and AGND on the
LDD20 circuit board is in the range of 11.8V to
12.3V.
(2) Replace the harness.
(3)
- Replace the harness. If the voltage is
excessively different, replace the power supply
unit.
- When PWA4 on the power supply unit is
disconnected, if the error does not recur,
replace the harness of PWA4 -to- AOM driver
-to- FMC20 circuit board.
If no abnormality is found in the items (1), (2)
and (3), replace the LDD20 circuit board.
Confirm the error is cleared when
the cover of system B is opened
and closed during STANDBY state.
E-2531Abnormal
frame
memory.
No frame
memory.
This error occurs when the first FMB circuit board cannot
be detected (The 2nd and 3rd FMB circuit boards are not
concerned in this error.)
Poorly
connected
FMC20 or
FMB20 circuit
board
FMC20 does
not send control
signal to
FMB20.
(FMC20 is
faulty.)
Check whether or not the pattern print (image data
indirectly written by CPU) is printed correctly.
Open the frame memory circuit board cover and
connect the FMB20 securely.
Restart the system to confirm the
error does not recur.

Manual page 165 (PDF page 169)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2532G, B laser
(SHG)
optimal
temperature
setting
periods.
It’s time to
perform SHG
stabilization.
This error occurs in the following cases.
1. Three months have passed since the last optimal
temperature setting.
2. 30 days have passed since shipping date.
Perform the optimal temperature setting
referring to Service Manual.
W-253310 days
passed since
the last paper
condition
setup.
Paper
magazine
requiring
paper
condition
setup is
detected
during
magazine
installation.
Magazine initialization is performed when a magazine is
installed or an error is cleared.
Perform calibration printing and paper condition
setup.
E-2534R laser
(R-LD)
temperature
sensor
abnormal.
Laser
thermistor
detected.
During periodical check, R laser thermistor detecting bit is
flagged in the status register on the LDD20 circuit board.
1. Poorly
connected
connector
(LDD5) on the
LDD20 circuit
board, or
broken harness
2. Faulty JMR20
circuit board
(including
thermistor for
R-LD)
3. Faulty LDD20
circuit board
Disconnect and then reconnect the connector
securely.
(1) Disconnect and then reconnect the
connector securely.
(2) Replace the LDD20 circuit board.
(3) Replace ROS.
- Restart the system to confirm the
initialization is completed normally.
- If ambient temperature is outside
the specified range, wait until the
temperature is within the range.
E-2535G laser
(G-SHG)
temperature
sensor
abnormal.
Laser
thermistor
detected.
During periodical check, G laser thermistor detecting bit is
flagged in the status register on the LDD20 circuit board.
1. Poorly
connected
connector
(LDD7) on the
LDD20 circuit
board, or
broken harness
2. Faulty
JMG20 circuit
board (including
thermistor for
G-SHG)
3. Faulty LDD20
circuit board
Disconnect and then reconnect the connector
securely.
(1) Disconnect and then reconnect the
connector securely.
(2) Replace the LDD20 circuit board.
(3) Replace ROS.
- Restart the system to confirm the
initialization is completed normally.
- If ambient temperature is outside
the specified range, wait until the
temperature is within the range.
E-2536B laser
(B-SHG)
temperature
sensor
abnormal.
Laser
thermistor
detected.
During periodical check, B laser thermistor detecting bit is
flagged in the status register on the LDD20 circuit board.
1. Poorly
connected
connector
(LDD10) on the
LDD20 circuit
board, or
broken harness
2. Faulty JMB20
circuit board
(including
thermistor for
B-SHG)
3. Faulty LDD20
circuit board
Disconnect and then reconnect the connector
securely.
(1) Disconnect and then reconnect the
connector securely.
(2) Replace the LDD20 circuit board.
(3) Replace ROS.
- Restart the system to confirm the
initialization is completed normally.
- If ambient temperature is outside
the specified range, wait until the
temperature is within the range.
W-2537The laser's
temperature
adjustment
cannot be
performed,
because the
ambient
temperature
is too low
(high).
After
initialization,
ambient
temperature
has been out
of range for
specified
time.
After initialization, ambient temperature is measured every
one second.
This error occurs when the temperature is not in the range
of 5°C to 40°C for 30 minutes.
Perform "Printer Temperature Display (456)" to
check ambient temperature. If the displayed
temperature is obviously abnormal, take appropriate
actions referring to W-2518.
Adjust the room temperature within the range of
15°C to 30°C using air conditioner.
W-2601Paper jam in
processor
((7),(8)).
Paper is not
fed out within
specified
time.
Paper is not fed out within 4 minutes 30 seconds.1. Faulty sensor
(D771 to D773)
or poorly
connected HPF,
FPF1 or CTP15
connector
2. Incorrectly
installed unit
(processing
rack, crossover
rack, dryer rack,
dryer exit unit,
etc.)
3. Faulty
processing rack
or crossover
rack
4. Faulty dryer
rack or dryer
temperature
control function
5. Faulty dryer
exit unit
(1) Check the function of the sensor in the I/O
check.
(2) If the sensor is normal, check whether or no
abnormality is found in processing rack, crossover
rack, dryer rack, dryer exit section, etc.
(1) Replace the sensor.
(2) Reinstall the unit.
(3) Clean or replace the parts or unit.
(4) Replace the parts or unit.
If temperature control is abnormal, restart the
system. (f or Ver.1.80 or earlier software)
(5) Replace the parts or unit.
NonePerform printing to confirm the
error does not recur.
If necessary, open the squeegee
cover and turn OFF the interlock
switch forcibly, and check whether
or not paper overlapping occurs in
the squeegee section.
W-2602Paper
remains in
processor.
Power is
turned OFF
while paper
remains in
processor.
The built-in circuit breaker of the processor is turned OFF
while paper is processing, and then the system is started
up from the scanner.
Power is turned
OFF while
paper remains
in processor.
Same as aboveRemove paper from the processing section,
dryer section or dryer exit unit.
NoneNone
W-2603Paper
remains in
dryer exit
unit.
Paper
remains in
high-speed
feeding
section when
processor is
driven.
Dryer exit section paper sensor (D771, D772 or D773)
detects paper when driving the processor.
1. Incorrectly
installed dryer
exit unit
2. Faulty D771,
D772 or D773
3. Poorly
connected
D771, D772,
D773, HPF,
FPF1 or CTP15
connector
4. Poorly
connected
connector
(M770 or PAC3)
in the dryer
drive section
5. Paper
remains in dryer
exit section.
(1) Check whether or not the dryer exit unit is
installed correctly.
(2) Check the function of the sensors in the I/O
check.
(3) Check whether or not the connectors in the dryer
exit section and dryer drive section.
(4) Check the dryer exit section paper sensors.
(1) Install the unit correctly.
(2) If a sensor is faulty, replace it.
(3) Connect each connector properly.
(4) Remove paper in the dryer exit section.
NoneConfirm the processor drive
system operates normally.
W-2604Sorter
malfunction.
Abnormal
sorter
operation
State of sorter stop position sensor (D774/D820) does not
change when sorter drive motor is driven 4 seconds.
1. Sorter drive
motor does not
rotate, or SWA2
on SWA20
circuit board or
M771 connector
is not
connected.
2. Tray stop
position sensor
is faulty, or
SWA3 on
SWA20 circuit
board or D820
connector is not
connected.
3. Broken cable
between sorter
and processor
4. SORT1 or
CTP11
connector is not
connected.
5. Incorrect
sorter setting
Check the cable connection between the sorter and
processor. And then perform sorting manually to
check the sorter operation. If the motor does not
stop, Item 2 may be the cause. If the motor rotates
little by little, load on the motor may be increased.
Check whether or not any obstacle exists.
(Especially, check the positions of sorter tray and
chain.)
(1) Check whether or not any obstacle exists.
(Especially, check the positions of sorter tray
and chain.) If the motor is faulty, replace the
motor.
(2) Replace the sensor.
(3) Repair or replace the cable.
(4) Connect the connector or replace the
harness.

Manual page 166 (PDF page 170)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2605Sorter
SU2500Y
connection
error.
SU2500Y
connection
error
Error display for SU2500Y1. SU2500Y is
set in
"Installation
Information
Setup (41F)"
when SU1100Y
is installed.
Set SU1100Y to SORTER TYPE on the
processor operation panel and restart the
system.
E-2606Drive motor
for opening
replenisher
cartridge
abnormal.
Replenisher
cartridge
section
malfunction
This error is displayed when CP48S or RO processing is
selected.
1. Replenisher mixing starts or ends.
2. Replenishment cartridge opening motor (M740) is turned
ON.
3. 13-minute time is set.
4. Replenishment cartridge box upper/lower sensor
(D742/D743) does not detect cartridge box within 13
minutes.
Faulty M740
(PU740 or
CTP9
connector)
Faulty
D742/D743
(D743, D743
connector or
CTP17
connector)
Faulty interlock
switch (D744)
(D744 or PAC22
connector)
Poorly
connected
connectors
(1) If replenishment cartridge is not opened, M740,
M740 harness, D743, D743 harness or circuit board
is faulty.
(2) If replenishment cartridge is opened but the
solution levels of P1R, P2RA and P3RB tanks are
lower than the upper level sensors, D743 or D743
harness or circuit board is faulty.
(3) If the solution levels of P1R, P2RA and P3RB
tanks are higher than the upper level sensors,
D742, D742 harness or circuit board is faulty.
Disconnect and connect the connector, and
replace the faulty parts.
Clear the error by following the procedure
below.
(1) If cartridge opening has been performed,
add water so that all solution levels are higher
than the upper level sensors, and then open
and close the replenisher cover.
(2) If cartridge opening has not been performed,
install a new cartridge and then close the
replenisher cover to make opening/dilution
operation performed.
After clearing the error, close the
replenisher door and check the
operation of replenisher cartridge
in the I/O check.
W-2607PSR
replenisher
solution level
has fallen.
PSR lower
level sensor
detects
"solution
empty."
State of PSR solution level sensor (FS753) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. The last state of FS753 is saved.
2. Current state of FS753 is detected.
If states of 1 and 2 match (solution empty), this error
occurs.
PSR solution
level is lowered.
Faulty FS753
(FS753 or
CTP19
connector)
(1) Add 2 liters of water to check whether or not the
error is cleared.
(2) If the error is cleared, the system is in normal
operation. If the error is not cleared, FS753 and the
related parts are faulty.
Replace FS753 or FS753 harness.Check whether or not solution
levels are displayed correctly in the
I/O check.
E-2608Communicati
on error
occurred in
printer
(between
main circuit
board and
processor
section).
Communicati
on time-out
with
processor
occurred.
Reply from the processing H8 program is not received
within the specified time.
1. Poorly
connected
CTL4 on CTL20
circuit board or
CTP1 on
CTP20 circuit
board, or
broken harness
2. Faulty CTP20
or CTL20 circuit
board
Check the connector and harness.
(2) Check the power supply to CTP20 circuit board
(CTP5 connector). (Check whether or not the LED
(D1) is lit on the CTP20 circuit board.)
(1) Repair or replace the harness.
(2) Connect the CTP5 connector.
(3) Replace the CTP20 circuit board.
(4) Replace the CTL20 circuit board.
NoneRestart the system.
W-2609Processor or
dryer cover
is open.
Processing
stopped.
Cover of
processing
tank or
accumulating
section is
opened
during paper
processing.
Cover "open" is detected while driving processor.
State of processor cover (D790) and dryer section front
cover (D781) interlock switches is detected every 100 ms.
This error occurs when "open" state is detected two
consecutive times.
1. Incorrectly
installed
processor
cover
2. Incorrectly
installed dryer
section front
cover
3. Early model
interlock switch
bracket (one of
the first lot)
4. Poorly
connected
D790, D791,
D781, PAC22
or PAC23
connector
If the distance between the position where the
interlock switch turns OFF and the position where
the cover is completely closed is shorter than 4
mm, Item 3 (early model bracket) may be the
cause.
(1) Install the cover correctly. If necessary,
perform leveling.
(2) Tighten the screws securely.
(3) Perform leveling again.
(4) Connect the connector.
If Item 3 (early model bracket) is the
cause, perform adjustment referring to
Installation Manual.
Check whether or not the cover
open/close is detected normally in
the I/O check.
Make sure the distance between
the position where the interlock
switch turns OFF and the position
where the cover is completely
closed is 4 mm or more.
W-2610PSR
completely
empty.
Replenishment
stopped.
PSR lower level
sensor detects
"solution tank
empty" during
evaporation
replenishment.
State of PSR lower level sensor (FS748) changed to
"solution tank empty" during evaporation replenishment.
This error occurs when CP48S/RO processing is selected.
PSR solution
level is low.
Faulty FS748
or poorly
connected
FS748 or
CTP16
connector
1. Add 8 liters of FRSS and 2 tablets of FSC100
and then check whether or not the error is cleared.
2. If the error is cleared and evaporation
replenishment resumes, the condition of the system
is normal. If the error is not cleared, FS748 is faulty.
1. Add 8 liters of FRSS and 2 tablets of
FSC100.
2. Replace the sensor.
Check whether or not solution
levels are displayed correctly in
the I/O check.
W-2611Processing
tank or dryer
section cover
open.
Cover of
processing
tank or
accumulating
section is
opened
when starting
printing.
Cover is open when starting control strip processing or
rack auto cleaning.
State of processor cover (D790) and dryer section front
cover (D781) interlock switches is detected every 100 ms.
This error occurs when "open" state is detected two
consecutive times.
1. Incorrectly
installed
processor
cover
2. Incorrectly
installed dryer
section front
cover
3. Early model
interlock switch
bracket (one of
the first lot)
4. Poorly
connected
D790, D791,
D781, PAC22
or PAC23
connector
If the distance between the position where the
interlock switch turns OFF and the position where
the cover is completely closed is shorter than 4
mm, Item 3 (early model bracket) may be the
cause.
(1) Install the cover correctly. If necessary,
perform leveling.
(2) Tighten the screws securely.
(3) Perform leveling again.
(4) Connect the connector.
If Item 3 (early model bracket) is the
cause, perform adjustment referring to
Installation Manual.
Check whether or not the cover
open/close is detected normally in
the I/O check.
Make sure the distance between
the position where the interlock
switch turns OFF and the position
where the cover is completely
closed is 4 mm or more.
W-2612PSR
completely
empty.
Replenishment
canceled.
PSR lower level
sensor detects
"solution tank
empty" during
evaporation
replenishment.
State of PSR lower level sensor (FS753) changed to
"solution tank empty" during evaporation replenishment.
PSR solution
level is low.
Faulty FS753
or poorly
connected
FS753 or
CTP19
connector
1. Add 8 liters of FRSS and 2 tablets of FSC100
and then check whether or not the error is cleared.
2. If the error is cleared and evaporation
replenishment resumes, the condition of the system
is normal. If the error is not cleared, FS753 is faulty.
1. Replace FS753 or sensor harness.Check whether or not solution
levels are displayed correctly in
the I/O check.
E-2613Processor
program
error.
Program
loading error
occurred in
processor.
1. The processing H8 program address in SH is not
received.
2. Data format of the processing H8 program in SH is
abnormal.
3. NG is received from CTP20 during program transfer.
1. Corrupted
backup
memory on the
CTP20 circuit
board
2. Faulty
backup battery
or backup
circuit on the
CTP20 circuit
board
(1) Restart the scanner.
(2)
Check whether or not the JP2 on the CTP20 circuit
board is on the BACKUP side.
Check the voltage of backup battery is 2.2V or
higher.
(1) Download the program again from the
scanner or debug PC for the CTP20 circuit
board.
(2) Replace the CTP20 circuit board.
NoneRestart the scanner.

Manual page 167 (PDF page 171)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2614P1
processing
tank
temperature
not rising.
Solution
temperature
does not rise
more than
1°C within 30
minutes.
This error is detected during heat-up.
1. Current temperature (TS700 thermistor) is memorized.
2. 30-minute timer is set.
3. Temperature is detected every one second.
4. When time-out occurs, if the difference between the
memorized temperature and current temperature is less
than 1°C, this error occurs.
5. If the difference is 1°C or more, this sequence is
repeated from Step 1.
1.
- Faulty heater
(H710)
- Poorly
connected
connector
(H710 or
PAC12)
- Faulty power
supply unit
(NF1)
- Tripped circuit
protector (CB3
or CB4)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU710 or
PAC15)
3.
- Faulty
thermistor
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.
E-2615P2
processing
tank
temperature
not rising.
Solution
temperature
does not rise
more than
1°C within 30
minutes.
This error is detected during heat-up.
1. Current temperature (TS701 thermistor) is memorized.
2. 30-minute timer is set.
3. Temperature is detected every one second.
4. When time-out occurs, if the difference between the
memorized temperature and current temperature is less
than 1°C, this error occurs.
5. If the difference is 1°C or more, this sequence is
repeated from Step 1.
1.
- Faulty heater
(H711)
- Poorly
connected
connector
(H711 or
PAC12)
- Faulty power
supply unit
(NF1)
- Tripped circuit
protector (CB3
or CB4)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU711 or
PAC15)
3.
- Faulty
thermistor
(TS701)
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.
E-2616PS1,2
processing
tanks
temperatures
not rising.
Solution
temperature
does not rise
more than
1°C within 30
minutes.
This error is detected during heat-up.
1. Current temperature (TS702 thermistor) is memorized.
2. 30-minute timer is set.
3. Temperature is detected every one second.
4. When time-out occurs, if the difference between the
memorized temperature and current temperature is less
than 1°C, this error occurs.
5. If the difference is 1°C or more, this sequence is
repeated from Step 1.
1.
- Faulty heater
(H712)
- Poorly
connected
connector
(H712 or
PAC14)
- Faulty power
supply unit
(NF2)
- Tripped circuit
protector (CB7
or CB8)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU713 or
PAC15)
3.
- Faulty
thermistor
(TS702)
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.
E-2617PS3,4
processing
tanks
temperatures
not rising.
Solution
temperature
does not rise
more than
1°C within 30
minutes.
This error is detected during heat-up.
1. Current temperature (TS703 thermistor) is memorized.
2. 30-minute timer is set.
3. Temperature is detected every one second.
4. When time-out occurs, if the difference between the
memorized temperature and current temperature is less
than 1°C, this error occurs.
5. If the difference is 1°C or more, this sequence is
repeated from Step 1.
1.
- Faulty heater
(H713)
- Poorly
connected
connector
(H713 or
PAC14)
- Faulty power
supply unit
(NF2)
- Tripped circuit
protector (CB7
or CB8)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU715 or
PAC19)
3.
- Faulty
thermistor
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.
W-2618Dryer section
temperature
not rising.
Solution
temperature
does not rise
more than
1°C within 1
minute.
1. Current temperature is memorized when starting
heat-up.
2. 1-minute timer is set.
3. When time-out occurs, if the difference between the
memorized temperature and current temperature is less
than 1°C, this error occurs.
1. Too much
fresh air flows
in the dryer
section
because the
dryer section
cover is
incorrectly
installed.
2. Faulty dryer
heater system
- SSR1 to
SSR3
- CTP23
connector
- NF1 to NF3
- CB1, CB2,
CB9, CB10,
CB11 or CB12
3. Faulty
thermistor in
dryer section
(TS760 or
CTP4
connector)
(1) Check the covers of the dryer section.
(2) Perform "Processor Start" for 4 minutes and
then check whether or not the dryer temperature
rises to the specified value in the I/O check. Check
whether or not the dryer cover is warm.
(1) If any missing parts are found, reinstall
them.
(2) Replace the dryer heater, harness or circuit
board.
(3) Replace the thermistor, harness or circuit
board.
If the displayed value of the thermistor
is incorrect, calibrate the sensor
without the dryer section heated.
(Refer to Service Manual.)
Perform "Processor Start" for 4
minutes and then check whether
or not the dryer temperature rises
to the specified value in the I/O
check.
E-2619P1
processing
tank
abnormal.
Heater
turned off.
Abnormal P1
temperature
This error is detected during "5-second periodical check",
"Control range monitoring" or "pre-heat."
1. During "5-second periodical check":
This error occurs if the solution temperature in P1 tank is
0.5°C or lower while the solution temperature in another
tank is 10.0°C or higher.
2. During "Control range monitoring":
Solution temperature in P1 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (setting temperature±3.0°C).
3. During "pre-heat":
Solution temperature in P1 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (25°C to 30°C).
1.
- Faulty heater
(H710)
- Poorly
connected
connector
(H710 or
PAC12)
- Faulty power
supply unit
(NF1)
- Tripped circuit
protector (CB3
or CB4)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU710 or
PAC15)
3.
- Faulty
thermistor
(TS700)
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.

Manual page 168 (PDF page 172)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2620P2
processing
tank
abnormal.
Heater
turned off.
Abnormal P2
temperature
This error is detected during "5-second periodical check",
"Control range monitoring" or "pre-heat."
1. During "5-second periodical check":
This error occurs if the solution temperature in P2 tank is
0.5°C or lower while the solution temperature in another
tank is 10.0°C or higher.
2. During "Control range monitoring":
Solution temperature in P2 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (setting temperature±3.0°C).
3. During "pre-heat":
Solution temperature in P2 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (25°C to 30°C).
1.
- Faulty heater
(H711)
- Poorly
connected
connector
(H711 or
PAC12)
- Faulty power
supply unit
(NF1)
- Tripped circuit
protector (CB3
or CB4)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU711 or
PAC15)
3.
- Faulty
thermistor
(TS701)
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.
E-2621PS1,2
processing
tanks
abnormal.
Heater
turned off.
Abnormal
PS1/2
temperature
This error is detected during "5-second periodical check",
"Control range monitoring" or "pre-heat."
1. During "5-second periodical check":
This error occurs if the solution temperature in PS1/2 tank
is 0.5°C or lower while the solution temperature in another
tank is 10.0°C or higher.
2. During "Control range monitoring":
Solution temperature in PS1/2 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (setting temperature±3.0°C).
3. During "pre-heat":
Solution temperature in PS1/2 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (25°C to 30°C).
1.
- Faulty heater
(H712)
- Poorly
connected
connector
(H712 or
PAC14)
- Faulty power
supply unit
(NF2)
- Tripped circuit
protector (CB7
or CB8)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU713 or
PAC15)
3.
- Faulty
thermistor
(TS702)
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.
E-2622PS3,4
processing
tanks
abnormal.
Heater
turned off.
Abnormal
PS3/4
temperature
This error is detected during "5-second periodical check",
"Control range monitoring" or "pre-heat."
1. During "5-second periodical check":
This error occurs if the solution temperature in PS3/4 tank
is 0.5°C or lower while the solution temperature in another
tank is 10.0°C or higher.
2. During "Control range monitoring":
Solution temperature in PS3/4 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (setting temperature±3.0°C).
3. During "pre-heat":
Solution temperature in PS3/4 tank is detected every one
second. This error occurs if the temperature goes outside
the specified range (25°C to 30°C).
1.
- Faulty heater
(H713)
- Poorly
connected
connector
(H713 or
PAC14)
- Faulty power
supply unit
(NF2)
- Tripped circuit
protector (CB7
or CB8)
2.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU715 or
PAC19)
3.
- Faulty
thermistor
(TS703)
- Faulty CTP20
circuit board
(memory)
Check the surface temperature of the heater.
If the surface is cool, Item (1) may be the cause.
If the surface is warm, Items (2) or (3) may be the
cause.
Replace the faulty parts.
E-2623Dryer section
temperature
abnormal.
Heater
turned off.
Abnormal
dryer section
temperature
This error is detected during "5-second periodical check",
"Control range monitoring" or "pre-heat."
1. During "5-second periodical check":
This error occurs if the solution temperature in PS3/4 tank
is 0.5°C or lower while the solution temperature in another
tank is 10.0°C or higher.
2. During "Control range monitoring":
Dryer temperature is detected every one second. This
error occurs if the temperature goes outside the specified
range (setting temperature±15.0°C).
E-2624P1 safety
thermostat
activated.
Heater
turned off.
Safety
thermostat in
P1
processing
tank is
activated.
State of safety thermostat (D710) is detected every one
second.
This error occurs when the memorized value is "0 (OFF)"
but the current value is "1 (ON)."
1.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU710 or
PAC15)
2.
- Faulty
thermistor
(TS700)
- Faulty CTP20
circuit board
Safety thermostat is activated at 64°C and is
automatically reset at 42°C.
(1) Remove the circulation filter and check the
operation.
If the system returns to normal, the circulation
system is faulty.
If the error is not cleared, a clogged hose or nozzle,
or faulty thermistor may be the cause.
(2) Check whether or not the thermistor indicates
correct temperature in the I/O check.
Replace the faulty parts.

Manual page 169 (PDF page 173)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2625P2 safety
thermostat
activated.
Heater
turned off.
Safety
thermostat in
P2
processing
tank is
activated.
State of safety thermostat (D711) is detected every one
second.
This error occurs when the memorized value is "0 (OFF)"
but the current value is "1 (ON)."
1.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU711 or
PAC15)
2.
- Faulty
thermistor
(TS701)
- Faulty CTP20
circuit board
Safety thermostat is activated at 64°C and is
automatically reset at 42°C.
(1) Remove the circulation filter and check the
operation.
If the system returns to normal, the circulation
system is faulty.
If the error is not cleared, a clogged hose or nozzle,
or faulty thermistor may be the cause..
(2) Check whether or not the thermistor indicates
correct temperature in the I/O check.
Replace the faulty parts.
E-2626P1,2 safety
thermostats
activated.
Heater
turned off.
Safety
thermostat in
P1/2
processing
tank is
activated.
State of safety thermostat (D712) is detected every one
second.
This error occurs when the memorized value is "0 (OFF)"
but the current value is "1 (ON)."
1.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU713 or
PAC15)
2.
- Faulty
thermistor
(TS702)
- Faulty CTP20
circuit board
Safety thermostat is activated at 64°C and is
automatically reset at 42°C.
(1) Remove the circulation filter and check the
operation.
If the system returns to normal, the circulation
system is faulty.
If the error is not cleared, a clogged hose or nozzle,
or faulty thermistor may be the cause..
(2) Check whether or not the thermistor indicates
correct temperature in the I/O check.
Replace the faulty parts.
E-2627P3,4 safety
thermostats
activated.
Heater
turned off.
Safety
thermostat in
P3/4
processing
tank is
activated.
State of safety thermostat (D713) is detected every one
second.
This error occurs when the memorized value is "0 (OFF)"
but the current value is "1 (ON)."
1.
- Faulty
circulation
system
(clogged hose,
nozzle or filter)
- Disconnected
connector
(PU715 or
PAC19)
2.
- Faulty
thermistor
(TS703)
- Faulty CTP20
circuit board
Safety thermostat is activated at 64°C and is
automatically reset at 42°C.
(1) Remove the circulation filter and check the
operation.
If the system returns to normal, the circulation
system is faulty.
If the error is not cleared, a clogged hose or nozzle,
or faulty thermistor may be the cause..
(2) Check whether or not the thermistor indicates
correct temperature in the I/O check.
Replace the faulty parts.
E-2628Safety
thermostat in
dryer section
activated.
Heater
turned off.
Safety
thermostat in
dryer section
is activated.
State of safety thermostat (D760) is detected every one
second while the processor cover and dryer section front
cover is closed.
This error occurs when both the memorized and current
values are "1 (ON)" three consecutive times.
1. Faulty dryer
fan (Check
F760 and
PAC16
connectors.)
2. Faulty
thermistor
(Check TS760
and CTP4
connectors.)
3. Foreign
matter is
caught in the
dryer duct.
(1) Turn On the dryer fan in the I/O check.
(2) Compare ambient temperature with the
temperature detected by thermistor.
(3) Check whether or not foreign matter is caught in
the dryer unit.
After the error is cleared, remove the dryer
heater to reset the thermostat, and then
reinstall the dryer unit.
W-2629P1 solution
temperature
has fallen.
Temperature
adjustment
stopped.
Solution level
in P1
processing
tank is
lowered.
State of P1 solution level sensor (FS700) is detected every
one second.
1. The last state of P1 solution level is memorized.
2. Current state of P1 solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
1. Faulty
circulation
system
(solution
leakage)
2. Faulty
replenishment
system (Check
PU741 and
PAC17
connectors.)
3. Abnormal
solution level
sensor (Check
FS700 and
CTP13
connectors.)
Remove the circulation filter to check the solution
level of sub-tank. (Measure the distance between
the upper surface of sub-tank and surface of
solution.)
If the sub-tank is full (measured length is within 65
mm), solution level sensor may be faulty. Remove
the sensor to check the function by dipping it
in/pulling it up from solution.
Replace the faulty parts.
W-2630P2 solution
temperature
has fallen.
Temperature
adjustment
stopped.
Solution level
in P2
processing
tank is
lowered.
State of P2 solution level sensor (FS701) is detected every
one second.
1. The last state of P2 solution level is memorized.
2. Current state of P2 solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
1. Faulty
circulation
system
(solution
leakage)
2. Faulty
replenishment
system (Check
FS701 and
CTP13
connectors.)
Remove the circulation filter to check the solution
level of sub-tank. (Measure the distance between
the upper surface of sub-tank and surface of
solution.)
If the sub-tank is full (measured length is within 65
mm), solution level sensor may be faulty. Remove
the sensor to check the function by dipping it
in/pulling it up from solution.
Replace the faulty parts.
W-2631PS1 solution
temperature
has fallen.
Temperature
adjustment
stopped.
Solution level
in PS1
processing
tank is
lowered.
State of PS1 solution level sensor (FS702) is detected
every one second.
1. The last state of PS1 solution level is memorized.
2. Current state of PS1 solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
1. Faulty
circulation
system
(solution
leakage)
2. Faulty
replenishment
system (Check
FS702 and
CTP13
connectors.)
Remove the circulation filter to check the solution
level of sub-tank. (Measure the distance between
the upper surface of sub-tank and surface of
solution.)
If the sub-tank is full (measured length is within 65
mm), solution level sensor may be faulty. Remove
the sensor to check the function by dipping it
in/pulling it up from solution.
Replace the faulty parts.
W-2632PS2 solution
temperature
has fallen.
Temperature
adjustment
stopped.
Solution level
in PS2
processing
tank is
lowered.
State of PS2 solution level sensor (FS703) is detected
every one second.
1. The last state of PS2 solution level is memorized.
2. Current state of PS2 solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
1. Faulty
circulation
system
(solution
leakage)
2. Faulty
replenishment
system (Check
FS703 and
CTP13
connectors.)
Remove the circulation filter to check the solution
level of sub-tank. (Measure the distance between
the upper surface of sub-tank and surface of
solution.)
If the sub-tank is full (measured length is within 65
mm), solution level sensor may be faulty. Remove
the sensor to check the function by dipping it
in/pulling it up from solution.
Replace the faulty parts.
W-2633PS3 solution
temperature
has fallen.
Temperature
adjustment
stopped.
Solution level
in PS3
processing
tank is
lowered.
State of PS3 solution level sensor (FS704) is detected
every one second.
1. The last state of PS3 solution level is memorized.
2. Current state of PS3 solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
1. Faulty
circulation
system
(solution
leakage)
2. Faulty
replenishment
system (Check
FS704 and
CTP13
connectors.)
Remove the circulation filter to check the solution
level of sub-tank. (Measure the distance between
the upper surface of sub-tank and surface of
solution.)
If the sub-tank is full (measured length is within 65
mm), solution level sensor may be faulty. Remove
the sensor to check the function by dipping it
in/pulling it up from solution.
Replace the faulty parts.

Manual page 170 (PDF page 174)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2634PS4 solution
temperature
has fallen.
Temperature
adjustment
stopped.
Solution level
in PS4
processing
tank is
lowered.
State of PS4 solution level sensor (FS705) is detected
every one second.
1. The last state of PS4 solution level is memorized.
2. Current state of PS4 solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
1. Faulty
circulation
system
(solution
leakage)
2. Faulty
replenishment
system (Check
FS705 and
CTP13
connectors.)
Remove the circulation filter to check the solution
level of sub-tank. (Measure the distance between
the upper surface of sub-tank and surface of
solution.)
If the sub-tank is full (measured length is within 65
mm), solution level sensor may be faulty. Remove
the sensor to check the function by dipping it
in/pulling it up from solution.
Replace the faulty parts.
W-2635P1R
replenisher
solution level
has fallen.
P1R lower
level sensor
detects
"solution tank
empty."
State of P1R solution level sensor (FS750) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. The last state of P1R solution level is memorized.
2. Current state of P1R solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
P1R
replenisher
solution level is
lowered.
Faulty P1R
lower level
sensor (FS750
or CTP19
connector)
(1) Replenish P1R and then check whether or not
the error is cleared.
(2) If the error is cleared, the condition of the
system is normal. If the error is not cleared, P1R
lower level sensor may be faulty.
(1) Replenish P1R.
(2) If P1R lower level sensor is faulty, replace it.
Check whether or not P1R lower
level sensor operates normally in
the I/O check.
W-2636P2RA
replenisher
solution level
has fallen.
P2RA lower
level sensor
detects
"solution tank
empty."
State of P2RA solution level sensor (FS751) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. The last state of P2RA solution level is memorized.
2. Current state of P2RA solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
P2RA
replenisher
solution level is
lowered.
Faulty P2RA
lower level
sensor (FS751
or CTP19
connector)
(1) Replenish P2RA and then check whether or not
the error is cleared.
(2) If the error is cleared, the condition of the
system is normal. If the error is not cleared, P2RA
lower level sensor may be faulty.
(1) Replenish P2RA.
(2) If P2RA lower level sensor is faulty, replace
it.
Check whether or not P2RA lower
level sensor operates normally in
the I/O check.
W-2637P2RB
replenisher
solution level
has fallen.
P2RB lower
level sensor
detects
"solution tank
empty."
State of P2RB solution level sensor (FS752) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. The last state of P2RB solution level is memorized.
2. Current state of P2RB solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
P2RB
replenisher
solution level is
lowered.
Faulty P2RB
lower level
sensor (FS752
or CTP19
connector)
(1) Replenish P2RB and then check whether or not
the error is cleared.
(2) If the error is cleared, the condition of the
system is normal. If the error is not cleared, P2RB
lower level sensor may be faulty.
(1) Replenish P2RB.
(2) If P2RB lower level sensor is faulty, replace
it.
Check whether or not P2RB lower
level sensor operates normally in
the I/O check.
W-2638P1R
replenisher
empty.
P1R lower
level sensor
detects
"solution tank
completely
empty."
State of P1R solution level sensor (FS750) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. P1R lower level sensor (FS750) indicates “empty” at
system start-up.
P1R
replenisher
tank is empty.
Faulty P1R
lower level
sensor (FS750
or CTP19
connector)
Check whether or not P1R lower level sensor
operates normally in the I/O check.
Replenish P1R. If the lower level sensor is
faulty, replace it.
W-2638P1R
replenisher
empty.
P1R lower
level sensor
"solution tank
completely
empty" is
solved.
W-2639P2RA
replenisher
empty.
P2RA lower
level sensor
detects
"solution tank
completely
empty."
State of P2RA solution level sensor (FS751) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. P2RA lower level sensor (FS751) indicates “empty” at
system start-up.
P2RA
replenisher
tank is empty.
Faulty P2RA
lower level
sensor (FS751
or CTP19
connector)
Check whether or not P2RA lower level sensor
operates normally in the I/O check.
Replenish P2RA. If the lower level sensor is
faulty, replace it.
W-2639P2RA
replenisher
empty.
P2RA lower
level sensor
"solution tank
completely
empty" is
solved.
W-2640P2RB
replenisher
empty.
P2RB lower
level sensor
detects
"solution tank
completely
empty."
State of P2RB solution level sensor (FS752) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. P2RB lower level sensor (FS752) indicates “empty” at
system start-up.
P2RB
replenisher
tank is empty.
Faulty P2RB
lower level
sensor (FS752
or CTP19
connector)
Check whether or not P2RB lower level sensor
operates normally in the I/O check.
Replenish P2RB. If the lower level sensor is
faulty, replace it.
W-2640P2RB
replenisher
empty.
P2RB lower
level sensor
"solution tank
completely
empty"
condition is
solved.

Manual page 171 (PDF page 175)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2641P1R
replenisher
empty.
This message is displayed when the error is cleared.
State of P1R solution level sensor (FS750) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
P1R
replenisher
tank is empty.
Faulty P1R
lower level
sensor
Check whether or not P1R lower level sensor
operates normally in the I/O check.
Replenish P1R. If the lower level sensor is
faulty, replace it.
W-2642P2RA
replenisher
empty.
1. CP47L 4-tank specification is detected.
2. [OK] button is displayed when the error is cleared.
State of P2RA solution level sensor (FS751) is detected
every one second.
P2RA
replenisher
tank is empty.
Faulty P2RA
lower level
sensor
Check whether or not P2RA lower level sensor
operates normally in the I/O check.
Replenish P2RA. If the lower level sensor is
faulty, replace it.
W-2643P2RB
replenisher
empty.
1. CP47L 4-tank specification is detected.
2. [OK] button is displayed when the error is cleared.
State of P2RB solution level sensor (FS752) is detected
every one second.
P2RB
replenisher
tank is empty.
Faulty P2RB
lower level
sensor
Check whether or not P2RB lower level sensor
operates normally in the I/O check.
Replenish P2RB. If the lower level sensor is
faulty, replace it.
W-2644W2 waste
solution tank
nearly full.
External
waste
solution
sensor
detects
"solution tank
full."
State of external waste solution level sensor (FS810) is
detected every one second.
This message may appear when the external waste
solution tank is used.
External waste
solution tank is
full.
Faulty external
solution level
sensor (FS810
or CTP16
connector)
This message is cleared when the YES key or [OK]
button is pressed.
If W-2645 is not cleared when waste solution is
collected, solution level sensor may be faulty.
Collect waste solution.
If the waste solution level sensor is faulty,
replace the harness or circuit board.
Confirm the waste solution level
sensor operates normally in the
I/O check.
W-2645W2 waste
solution tank
full.
External
waste
solution
sensor
detects
"solution
completely
full."
State of external waste solution level sensor (FS810) is
detected every one second.
This message may appear when the external waste
solution tank is used.
External waste
solution tank is
completely full.
Faulty external
solution level
sensor (FS810
or CTP16
connector)
If W-2645 is not cleared when waste solution is
collected, solution level sensor may be faulty.
Collect waste solution.
If the waste solution level sensor is faulty,
replace the harness or circuit board.
Confirm the waste solution level
sensor operates normally in the
I/O check.
W-2645W2 waste
solution tank
full. Printing
stopped.
State of external waste solution level sensor (FS810) is
detected every one second.
This message may appear when the external waste
solution tank is used.
External waste
solution tank is
completely full.
Faulty external
solution level
sensor (FS810
or CTP16
connector)
If W-2645 is not cleared when waste solution is
collected, solution level sensor may be faulty.
Collect waste solution.
If the waste solution level sensor is faulty,
replace the harness or circuit board.
Confirm the waste solution level
sensor operates normally in the
I/O check.
W-2645W2 waste
solution tank
full. Printing
stopped.
External
solution level
sensor
"solution
completely
full" condition
has been
solved.
W-2646PSR
replenisher
empty.
PSR lower
level sensor
detects
"solution tank
empty"
during
evaporation
replenishment.
This error is displayed when CP48S or RO processing is
selected.
PSR lower level sensor detects "solution tank empty"
during evaporation replenishment start condition check.
PSR
replenisher
tank is empty.
Faulty PSR
lower level
sensor (FS748
or CTP16
connector)
Confirm the PSR lower level sensor operates
normally in the I/O check.
Add 8 liters of FRSS. If the lower level sensor is
faulty, replace it.
W-2648PSR solution
level has
fallen.
PSR upper
level sensor
detects "no
solution."
State of PSR upper level sensor (FS743) is detected every
one second.
This error is displayed when CP48S or RO processing is
selected.
This error occurs when PSR upper level sensor (FS743)
detects "no solution."
PSR
replenisher
tank is "solution
low."
Faulty PSR
upper level
sensor (FS743
or CTP16
connector)
Confirm the PSR upper level sensor operates
normally in the I/O check.
Add 4 liters of FRSS. If the lower level sensor is
faulty, replace it.
W-2649PSR empty.PSR lower
level sensor
detects "no
solution."
State of PSR lower level sensor (FS748) is detected every
one second.
This error is displayed when CP48S or RO processing is
selected.
This error occurs when PSR lower level sensor (FS748)
detects "no solution."
PSR
replenisher
tank is empty.
Faulty PSR
lower level
sensor (FS748
or CTP16
connector)
Confirm the PSR lower level sensor operates
normally in the I/O check.
Add 8 liters of FRSS. If the lower level sensor is
faulty, replace it.
W-2649PSR empty.PSR lower
level sensor
"solution tank
empty"
condition is
solved.
W-2650W1 solution
tank nearly
full.
Internal
waste
solution
sensor
detects
"solution
exists."
State of internal waste solution level sensor (FS749) is
detected every one second.
1. The last state of internal waste solution level is
memorized.
2. Current state of internal waste solution level is detected.
3. This error occurs when the last state and current state
match (solution exists).
Internal waste
solution tank is
full.
Faulty internal
waste solution
level sensor
(FS749 or
CTP16
connector)
If W-2651 is not cleared when waste solution is
collected, solution level sensor may be faulty.
Collect waste solution.
If the waste solution level sensor is faulty,
replace the level sensor or harness.
Confirm the waste solution level
sensor operates normally in the
I/O check.

Manual page 172 (PDF page 176)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2651W1 solution
tank nearly
full. Printing
stopped.
Internal
waste
solution
sensor
detects
"solution
completely
full."
State of internal waste solution level sensor (FS749) is
detected every one second.
1. The last state of internal waste solution level is
memorized.
2. Current state of internal waste solution level is detected.
3. This error occurs when the last state and current state
match (solution exists).
Internal waste
solution tank is
full.
Faulty internal
waste solution
level sensor
(FS749 or
CTP16
connector)
If W-2651 is not cleared when waste solution is
collected, solution level sensor may be faulty.
Collect waste solution.
If the waste solution level sensor is faulty,
replace the level sensor or harness.
Confirm that the waste solution
level sensor operates normally in
the I/O check.
W-2651W1 solution
tank nearly
full. Printing
stopped.
Internal
waste
solution
sensor
"solution tank
completely
full" condition
has been
solved.
E-2653Remaining
replenisher
abnormal.
1. State of
P1R, P2RA
or P2RB
level sensor
changed
during
stand-by.
2. State of
"replenisher
mixing" is
detected
during
system
start-up.
This error message is not displayed.
State of P1R, P2RA or P2RB level sensor changed during
stand-by.
Replenisher
leakage from
the P1R, P2RA
or P2RB tank.
Replenisher is
collected during
stand-by.
Replenisher is
added during
stand-by.
Solution level
sensor
becomes faulty
during stand-by.
(FS740, FS741,
FS742, FS745,
FS746, FS747
or CTP16
connector)
Solution
evaporates
excessively
during stand-by.
- Check whether or not replenisher leaks from the
replenisher tank.
- Confirm each solution level sensor operates
normally in the I/O check.
- If solution leakage is found, repair it, drain off
the solution, install a new replenisher cartridge
and then restart the system.
- If solution level sensor is replaced, drain off
the solution, install a new replenisher cartridge
and then restart the system.
Confirm each solution level sensor
operates normally in the I/O check.
W-2654Paper
overlapping
detected in
dryer exit
unit.
Paper
overlapping
is detected.
1. Feed length of paper is memorized.
2. Feed length detection starts when the exit section paper
sensor (D771, D772, D773) detects leading end of paper.
W-2655RC50D flow
rate
insufficient.
RC50D flow
rate is
insufficient.
Flow rate of clean water is less than 40 ml/min.Clogged
element
Faulty RC50D
pump (PU830
or PAC18
connector)
Faulty
flowmeter
(RO830 or
CTP18
connector)
Measure the amount of clean water pouring into
PS4 tank, and compare the measured amount with
the displayed value.
- Replace the RO element.
- Replace the pump.
- Replace the flowmeter.
Measure the amount of clean
water pouring into PS4 tank, and
compare the measured amount
with the displayed value.
E-2656RC50D flow
rate
abnormal.
RC50D flow
rate is
abnormal.
Flow rate of clean water is less than 5 ml/min.Clogged
element
Faulty RC50D
pump (PU830
or PAC18
connector)
Faulty
flowmeter
(RO830 or
CTP18
connector)
Measure the amount of clean water pouring into
PS4 tank, and compare the measured amount with
the displayed value.
- Replace the RO element.
- Replace the pump.
- Replace the flowmeter.
Measure the amount of clean
water pouring into PS4 tank, and
compare the measured amount
with the displayed value.
E-2657P1R
replenisher
pump or
stirring valve
abnormal.
Output
amount of
solution to
P1R upper
level sensor
exceeds the
specified
value
(1498.5 ml).
Flow amount is checked each time the operation of P1R
replenisher pump (PU741) is completed.
1. Counter for P1R upper level sensor is counted up (+1)
each time the pump operation is completed.
2. This error occurs in the following conditions.
- State of P1R upper level sensor (FS740) is "solution
exists."
- Counter value × P1R pump output ³ Specified value
(1498.5 ml)
1. Faulty P1R
replenisher
pump (PU741
or PAC17
connector)
2. Faulty P1R
stirring valve
(S743 or
CTP10
connector)
3. Faulty P1R
washing valve
(S740 or
CTP10
connector)
4. Faulty P1R
upper level
sensor (FS740
or CTP16
connector)
Replenisher
pump is
excluded from
the possible
cause because
output amount
decreases
when the pump
is faulty.
(1) Measure the output amount of P1R pump in
"Pump Output Measurement/Setting (461)."
(2)(3)
Check whether or not the sound of valve operation
can be heard.
(4) Check whether or not the solution level sensor
operates normally in the I/O check.
For Ver.1.8 software, check the solution level
sensor after the error is cleared.
(1) Replace P1R replenisher pump.
(2)(3) Replace the electromagnetic valve.
(4) Replace the P1R upper level sensor.
Clear the error by following the procedure
below.
(1) If solution surface in each tank is around the
upper level sensor, add water so that all
solution levels are higher than the upper level
sensors, and then open and close the
replenisher cover.
(2) If solution level of one or all tanks is low,
drain off all replenisher solution, install a new
cartridge and then close the replenisher cover
to make opening/dilution operation performed.
- Check the operation according to
what caused the error.
- The same situation can be
recreated when the next
replenisher cartridge is opened
and replenisher is added to upper
level sensor. Accordingly, the
same situation cannot be created
at the site.
E-2658P2RA
replenisher
pump or
cartridge
cleaning
valve
abnormal.
Output
amount of
solution to
P2RA upper
level sensor
exceeds the
specified
value
(582.8 ml).
Flow amount is checked each time the operation of P2RA
replenisher pump (PU742) is completed.
1. Counter for P2RA upper level sensor is counted up (+1)
each time the pump operation is completed.
2. This error occurs in the following conditions.
- State of P2RA upper level sensor (FS741) is "solution
exists."
- Counter value × P2RA pump output ³ Specified value
(582.8 ml)
1. Faulty P2RA
replenisher
pump (PU742
or PAC17
connector)
2. Faulty P2RA
cartridge
cleaning valve
(S741 or
CTP10
connector)
3. Faulty P2RA
upper level
sensor (FS741
or CTP16
connector)
Replenisher
pump is
excluded from
the possible
cause because
output amount
decreases
when the pump
is faulty.
(1) Measure the output amount of P2RA pump in
"Pump Output Measurement/Setting (461)."
(2) Check whether or not the sound of valve
operation can be heard.
(3) Check whether or not the solution level sensor
operates normally in the I/O check.
For Ver.1.8 software, check the solution level
sensor after the error is cleared.
(1) Replace P2RA replenisher pump.
(2) Replace the electromagnetic valve.
(3) Replace the P2RA upper level sensor.
Clear the error by following the procedure
below.
(1) If solution surface in each tank is around the
upper level sensor, add water so that all
solution levels are higher than the upper level
sensors, and then open and close the
replenisher cover.
(2) If solution level of one or all tanks is low,
drain off all replenisher solution, install a new
cartridge and then close the replenisher cover
to make opening/dilution operation performed.
- Check the operation according to
what caused the error.
- The same situation can be
recreated when the next
replenisher cartridge is opened
and replenisher is added to upper
level sensor. Accordingly, the
same situation cannot be created
at the site.

Manual page 173 (PDF page 177)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2659P2RB
replenisher
pump or
cartridge
cleaning
valve
abnormal.
Output
amount of
solution to
P2RB upper
level sensor
exceeds the
specified
value
(582.8 ml).
Flow amount is checked each time the operation of P2RB
replenisher pump (PU743) is completed.
1. Counter for P2RB upper level sensor is counted up (+1)
each time the pump operation is completed.
2. This error occurs in the following conditions.
- State of P2RB upper level sensor (FS742) is "solution
exists."
- Counter value × P2RB pump output ³ Specified value
(582.8 ml)
1. Faulty P2RB
replenisher
pump (PU743
or PAC17
connector)
2. Faulty P2RB
cartridge
cleaning valve
(S742 or
CTP10
connector)
3. Faulty P2RB
upper level
sensor (FS742
or CTP16
connector)
Replenisher
pump is
excluded from
the possible
cause because
output amount
decreases
when the pump
is faulty.
(1) Measure the output amount of P2RB pump in
"Pump Output Measurement/Setting (461)."
(2) Check whether or not the sound of valve
operation can be heard.
(3) Check whether or not the solution level sensor
operates normally in the I/O check.
For Ver.1.8 software, check the solution level
sensor after the error is cleared.
(1) Replace P2RB replenisher pump.
(2) Replace the electromagnetic valve.
(3) Replace the P2RB upper level sensor.
Clear the error by following the procedure
below.
(1) If solution surface in each tank is around the
upper level sensor, add water so that all
solution levels are higher than the upper level
sensors, and then open and close the
replenisher cover.
(2) If solution level of one or all tanks is low,
drain off all replenisher solution, install a new
cartridge and then close the replenisher cover
to make opening/dilution operation perform.
- Check the operation according to
what caused the error.
- The same situation can be
recreated when the next
replenisher cartridge is opened
and replenisher is added to upper
level sensor. Accordingly, the
same situation cannot be created
at the site.
W-2660PSR
completely
empty.
PSR lower
level sensor
detects
"solution tank
empty."
State of PSR lower level sensor (FS753) is detected every
one second.
This error is displayed when CP48S or RO processing is
selected.
This error occurs when PSR lower level sensor detects
"solution tank empty."
PSR replenisher
tank is empty.
Faulty PSR
lower level
sensor (FS753
or CTP19
connector)
Confirm the PSR lower level sensor operates
normally in the I/O check.
Add 8 liters of FRSS. If the lower level sensor is
faulty, replace it.
W-2660PSR
completely
empty.
PSR lower
level sensor
"solution tank
empty"
condition has
been solved.
E-2661PSR
replenisher
empty.
State of PSR lower level sensor (FS753) is detected every
one second.
This error is displayed when CP48S or RO processing is
selected.
PSR replenisher
tank is empty.
Faulty PSR
lower level
sensor (FS753
or CTP19
connector)
Confirm the PSR lower level sensor operates
normally in the I/O check.
Add 8 liters of FRSS. If the lower level sensor is
faulty, replace it.
I-2662Performing
evaporation
correction.
Evaporation
correction is
in progress.
E-2663P1R
replenisher
pump
abnormal.
Output
amount of
solution
between P1R
upper and
lower level
sensors
exceeds the
specified
value.
Flow amount between the R1R upper and lower level
sensors is checked each time the operation of P1R
replenisher pump (PU741) is completed.
1. Counter for P1R upper and lower level sensors is
counted up (+1) each time the pump operation is
completed.
2. This error occurs in the following conditions.
- State of P1R lower level sensor (FS745) is "solution
exists."
- Counter value × P1R pump output > Specified value
(4507.2 ml)
or
- State of P1R lower level sensor (FS745) is "no solution."
- Counter value × P1R pump output < Specified value
(3004.8 ml)
1. Faulty P1R
replenisher
pump (PU741
or PAC17
connector)
2. Faulty P1R
lower level
sensor (FS745
or CTP16
connector)
3. Incorrect
initial value of
replenisher
pump output
4. Incorrect
power supply
frequency
(4) Check the power supply frequency in "FREQ.
SETTING" menu on the processor operation panel.
Output amount varies depending on the frequency
setting. (Output amount of "60Hz"is 20% greater
than that of "50Hz.") Accordingly, incorrect
frequency setting may cause an error.
(1)(3) Measure the output amount of P1R pump in
"Pump Output Measurement/Setting (461)."
Normally, output amount of P1R, P2RA and P2RB
pumps is corrected automatically. However,
immediately after installing the system or clearing a
replenishment error, pump output amount is
determined according to the input value in "Pump
Output Measurement/Setting (461)." When the
replenisher in the second cartridge is replenished to
the lower level sensor, the output amount calculated
by the system is compared with the input value.
(2) Check whether or not the solution level sensor
operates normally in the I/O check.
(1) Replace the P1R replenisher pump.
(2) Replace the P1R lower level sensor.
(3)(4) Check the power supply frequency in
"FREQ. SETTING" menu on the processor
operation panel.
For clearing the error, drain off all replenisher
solution, install a new cartridge and then close
the replenisher cover to make opening/dilution
operation performed.
- Check the operation according to
what caused the error.
- The same situation can be
recreated when the second
replenisher cartridge is opened and
replenisher is added to upper level
sensor. Accordingly, the same
situation cannot be recreated at the
site.
E-2664P2RA
replenisher
pump
abnormal.
Output
amount of
solution
between
P2RA upper
and lower
level sensors
exceeds the
specified
value.
Flow amount between the R2RA upper and lower level
sensors is checked each time the operation of P2RA
replenisher pump (PU742) is completed.
1. Counter for P2RA upper and lower level sensors is
counted up (+1) each time the pump operation is
completed.
2. This error occurs in the following conditions.
- State of P2RA lower level sensor (FS746) is "solution
exists."
- Counter value × P2RA pump output > Specified value
(1753.2 ml)
or
- State of P2RA lower level sensor (FS746) is "no solution."
- Counter value × P2RA pump output < Specified value
(1168.8 ml)
1. Faulty P2RA
replenisher
pump (PU742
or PAC17
connector)
2. Faulty P2RA
lower level
sensor (FS 746
or CTP16
connector)
3. Incorrect
initial value of
replenisher
pump output
4. Incorrect
power supply
frequency
Same as E-2664(1) Replace the P2RA replenisher pump.
(2) Replace the P2RA lower level sensor.
(3)(4) Check the power supply frequency in
"FREQ. SETTING" menu on the processor
operation panel.
For clearing the error, drain off all replenisher
solution, install a new cartridge and then close
the replenisher cover to make opening/dilution
operation performed.
- Check the operation according to
what caused the error.
- The same situation can be
recreated when the second
replenisher cartridge is opened and
replenisher is added to upper level
sensor. Accordingly, the same
situation cannot be recreated at the
site.

Manual page 174 (PDF page 178)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2665P2RB
replenisher
pump
abnormal.
Output
amount of
solution
between
P2RB upper
and lower
level sensors
exceeds the
specified
value.
Flow amount between the R2RB upper and lower level
sensors is checked each time the operation of P2RB
replenisher pump (PU743) is completed.
1. Counter for P2RB upper and lower level sensors is
counted up (+1) each time the pump operation is
completed.
2. This error occurs in the following conditions.
- State of P2RB lower level sensor (FS747) is "solution
exists."
- Counter value × P2RB pump output > Specified value
(1753.2 ml)
or
- State of P2RB lower level sensor (FS747) is "no solution."
- Counter value × P2RB pump output < Specified value
(1168.8 ml)
1. Faulty P2RB
replenisher
pump (PU743
or PAC17
connector)
2. Faulty P2RA
lower level
sensor (FS 747
or CTP16
connector)
3. Incorrect
initial value of
replenisher
pump output
4. Incorrect
power supply
frequency
Same as E-2664(1) Replace the P2RB replenisher pump.
(2) Replace the P2RB lower level sensor.
(3)(4) Check the power supply frequency in
"FREQ. SETTING" menu on the processor
operation panel.
For clearing the error, drain off all replenisher
solution, install a new cartridge and then close
the replenisher cover to make opening/dilution
operation performed.
- Check the operation according to
what caused the error.
- The same situation can be
recreated when the second
replenisher cartridge is opened and
replenisher is added to upper level
sensor. Accordingly, the same
situation cannot be recreated at the
site.
W-2666P2R
replenisher
solution level
has fallen.
P2R lower
limit sensor
detects
"solution tank
empty."
State of P2R solution level sensor (FS751) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. The last state of P2R solution level is memorized.
2. Current state of P2R solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
P2R replenisher
solution level is
lowered.
Faulty P2R
lower level
sensor (FS751
or CTP19
connector)
Check the P2R lower level in the I/O check.Replenish P2R. If P2R is not replenished,
"completely empty" is displayed.
W-2667P2R
completely
empty.
P2R lower
limit sensor
detects
"solution tank
completely
empty."
State of P2R solution level sensor (FS751) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. P2R lower level sensor (FS751) is "empty" at system
start-up.
P2R replenisher
tank is empty.
Faulty P2R
lower level
sensor (FS751
or CTP19
connector)
Check whether or not P2R lower level sensor
operates normally in the I/O check.
Replenish P2R. If the lower level sensor is
faulty, replace it.
W-2667P2R
completely
empty.
P2R lower
level sensor
"solution tank
completely
empty"
condition is
solved.
W-2668P2R
replenisher
empty.
State of P2R solution level sensor (FS751) is detected
every one second.
This message is not displayed in the CP48S/RO
processing system.
1. The last state of P2R solution level is memorized.
2. Current state of P2R solution level is detected.
3. This error occurs when the last state and current state
match (solution tank empty).
P2R replenisher
tank is empty.
Faulty P2R
lower level
sensor (FS751
or CTP19
connector)
Check whether or not P2R lower level sensor
operates normally in the I/O check.
Replenish P2R. If the lower level sensor is
faulty, replace it.
W-2669Replenisher
cartridge
empty.
1. P1R lower
limit sensor
detects
"solution tank
empty."
2.
HP_KIT_CH
NG has
occurred.
This message is not displayed.This message simply prompts the operator to
change the replenisher cartridge.
W-2670Replenisher
cartridge not
loaded.
Replenisher
cartridge is
not installed.
This message is displayed in the CP48S/RO processing
system.
Replenishment cartridge set sensor (D741) detect "no
replenisher cartridge (0)" when mixing replenisher solution.
Replenisher
cartridge is not
installed.
Faulty
replenishment
cartridge set
sensor (D741 or
CTP17
connector)
Check the operation of the replenishment cartridge
set sensor (D741) in the I/O check.
Install replenisher cartridge. If the replenishment
cartridge set sensor is faulty, replace it.
W-2671Replenisher
door open.
This message is displayed in the CP48S/RO processing
system.
Replenishment cartridge box door detecting interlock
switch (D744) detects "open (1)" when mixing replenisher
solution.
Replenisher
cartridge box
door is open.
Faulty
replenishment
cartridge box
door detecting
interlock switch
(D744 or PAC22
connector)
Check the operation of the replenishment cartridge
box door detecting interlock switch (D744) in the I/O
check.
Close the replenishment cartridge box door. If
the interlock switch (D744) is faulty, replace it.
W-2672PSR lowered.PSR upper
level sensor
detects
"solution tank
empty."
This message is displayed in the CP48S/RO processing
system.
PSR upper level sensor (FS743) detect "solution tank
empty (1)" when mixing replenisher solution.
PSR replenisher
tank is empty.
Faulty PSR
upper level
sensor (FS743
or CTP16
connector)
Check whether or not PSR upper level sensor
operates normally in the I/O check.
Add FRSS until the message disappears
(approx. 4 liters).
If the upper level sensor (FS743) is faulty,
replace it.

Manual page 175 (PDF page 179)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2673Replenisher
cartridge
opening
failed.
Replenisher
solution lower
limit sensor
does not
detect
"solution
exists" in a
tank within
the specified
time after the
cartridge is
opened.
This error is displayed when the CP48S processing system
is selected.
When the replenisher cartridge section reaches the lower
limit, the 40-minute timer is set. When time-out occurs,
state of P1R (FS745), P2RA (FA746) and P2RB (FS747) is
read. If any sensor detects "no solution," this error occurs.
1.
Replenishment
cartridge
opening
malfunction
2. Clogged
replenishment
pipe(s)
3. Faulty
replenisher
solution lower
level sensor
(FS745, FS746,
FS747 or
CTP16
connector)
(1) Remove the replenisher cartridge to check
whether or not solution remains in the cartridge due
to improper opening.
(2)
- Check whether or not foreign matter is caught in
nozzle hopper section.
- Check whether or not the hose between the
hopper section and tank is clogged.
- Check whether or not solution leakage is found in
the hopper section.
(3) Check the function of the sensor in the input
check.
(1) In the case of improper opening, drain off the
solution in the P1R, P2RA and P2RB tanks,
install a new replenisher cartridge and then
restart the system.
(2) If foreign matter is found in the hopper
section, remove it. If no solution leakage is
found in the hopper section and the replenisher
cartridge is empty, operation can be resumed by
replenishing the following amount of solution
manually.
P1R: 3695 ml
P2RA and P2RB: 642.5 ml
(3) Replace the lower sensor.Confirm the opening/dilution of the
newly set replenisher cartridge is
completed normally.
W-2674Replenisher
cartridge
empty.
Replenisher
solution lower
limit sensor
detects "no
solution in all
tanks" within
the specified
time after the
cartridge is
opened.
This error is displayed when the CP48S processing system
is selected.
1. Replenisher mixing starts.
2. Replenisher cartridge section stops normally at the lower
limit.
3. When 40 seconds have passed, state of P1R, P2RA and
P2RB sensors is detected.
Empty
replenishment
cartridge is in
the cartridge
box.
Faulty
replenisher
solution lower
level sensor
(FS745, FS746,
FS747 or
CTP16
connector
Faulty
replenishment
cartridge set
sensor (D741 or
CTP17
connector)
Check the function of replenisher solution lower
level sensor and replenishment cartridge set sensor
in the input check.
Install a new replenisher cartridge. If a sensor is
faulty, replace it.
E-2675P1R
replenisher
cartridge
cleaning or
dilution valve
abnormal.
P1R upper
level sensor
detects
"solution tank
empty."
This error is displayed when the CP48S processing system
is selected.
State of P1R upper level sensor (FS740) is detected when
cleaning/stirring of P1R, P2RA and P2RB is completed. If
any detected value indicates "solution tank empty," this
error occurs.
1. Faulty P1R
stirring valve
(S743 or CTP10
connector)
2. Faulty P1R
stirring one-way
valve
3. Faulty P1R
washing valve
(S740 or CTP10
connector)
4. Faulty auto
washing pump
(PU740 or
CTP9
connector)
5. Faulty P1R
upper level
sensor (FS740
or CTP16
connector)
6. Air caught up
in the float
switch section.
(6) If any air is trapped in the float switch section,
the system returns to normal when the air is
removed (by patting the hose, etc). Air may be
trapped in the float switch section only when
installing or moving the machine.
(4) If solution level in the P1R, P2RA and P2RB
tanks is lower than the upper limit sensor, the auto
washing pump may be faulty.
- If any air is trapped in the auto washing pump,
perform "PUMP AIR EXTRA." of [INSTALLATION] in
the [PROC. INST MODE] item on the processor
operation panel.
- Measure the output amount for PS4 crossover
rack auto washing. If the output amount is
excessively small (20% decrease or more)
compared with the initial value, replace the
replenisher pump.
(1)(2)(3) If only the P1R solution is small, (1) P1R
stirring valve, (2) P1R stirring one-way valve or (3)
P1R auto washing valve may be faulty.
(1)(3) Check whether or not the sound of valve
operation is heard in the output check.
(2) Remove the hose from the outlet of P1R stirring
valve and blow air into the hose. If this air is not
coming into the hose, the stirring one-way valve is
faulty.
(5) Check the function of the upper solution level
sensor in the input check.
(6) Open and close the cartridge box door.
(1)(3) Replace the electromagnetic valve.
(2) Replace the P1R stirring one-way valve.
(4) Replace the washing pump.
(5) Replace the P1R upper level sensor.
For clearing the error, drain off all replenisher
solution, install a new cartridge and then close
the replenisher cover to make opening/dilution
operation performed.
Confirm the opening/dilution of the
newly set replenisher cartridge is
completed normally.
E-2676P2RA
replenisher
cartridge
cleaning
valve
abnormal.
P2RA upper
level sensor
detects
"solution tank
empty."
This error is displayed when the CP48S processing system
is selected.
State of P2RA upper level sensor (FS741) is detected when
cleaning/stirring of P1R, P2RA and P2RB is completed. If
any detected value indicates "solution tank empty," this
error occurs.
1. Faulty P2RA
cleaning valve
(S741 or CTP10
connector)
2. Faulty auto
washing pump
(PU740 or
CTP9
connector)
3. Faulty P2RA
upper level
sensor (FS741
or CTP16
connector)
(1) After dilution is completed, if only the P2RA
solution is small , the P2RA auto washing valve may
be faulty. Check whether or not the sound of valve
operation is heard in the output check.
(2) If solution level in the P1R, P2RA and P2RB
tanks is lower than the upper limit sensor, the auto
washing pump may be faulty.
- If any air is trapped in the auto washing pump,
perform "PUMP AIR EXTRA." of [INSTALLATION] in
the [PROC. INST MODE] item on the processor
operation panel.
- Measure the output amount for PS4 crossover
rack auto washing. If the output amount is
excessively small (20% decrease or more)
compared with the initial value, replace the
replenisher pump.
(3) Check the function of the upper solution level
sensor in the input check.
(1) Replace the electromagnetic valve.
(2) Replace the washing pump.
(3) Replace the P2RA upper level sensor.
Confirm the opening/dilution of the
newly set replenisher cartridge is
completed normally.

Manual page 176 (PDF page 180)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
E-2677P2RB
replenisher
cartridge
cleaning
valve
abnormal.
P2RB upper
level sensor
detects
"solution tank
empty."
This error is displayed when the CP48S processing system
is selected.
State of P2RB upper level sensor (FS742) is detected when
cleaning/stirring of P1R, P2RA and P2RB is completed. If
any detected value indicates "solution tank empty," this
error occurs.
1. Faulty P2RB
cleaning valve
(S742 or CTP10
connector)
2. Faulty auto
washing pump
(PU740 or
CTP9
connector)
3. Faulty P2RB
upper level
sensor (FS742
or CTP16
connector)
(1) After dilution is completed, if only the P2RB
solution is small , P2RB auto washing valve may be
faulty. Check whether or not the sound of valve
operation is heard in the output check.
(2) If solution level in the P1R, P2RA and P2RB
tanks is lower than the upper limit sensor, the auto
washing pump may be faulty.
- If any air is trapped in the auto washing pump,
perform "PUMP AIR EXTRA." of [INSTALLATION] in
the [PROC. INST MODE] item on the processor
operation panel.
- Measure the output amount for PS4 crossover
rack auto washing. If the output amount is
excessively small (20% decrease or more)
compared with the initial value, replace the
replenisher pump.
(3) Check the function of the upper solution level
sensor in the input check.
(1) Replace the electromagnetic valve.
(2) Replace the washing pump.
(3) Replace the P2RB upper level sensor.
Confirm the opening/dilution of the
newly set replenisher cartridge is
completed normally.
W-2678Sorter nearly
full.
Sorter is full.Sorter full sensor (D775/D821) detects sorter full after
sorting operation.
1. Broken
actuator
2. Disconnected
connector
(SWA1/SWA4
on SWA20, or
D821A/D821B
connector)
Check whether or not the actuator of the sorter full
sensor is broken, and the buzzer still beeps.
1. If the actuator is disengaged, reinstall it.
2. If the actuator is broken, replace it. (As a
temporary measure, disconnect the connector
of the actuator.)
W-2679Sorter full.Sorter is
completely
full.
State of "sorter full" is not cleared even if the sorting
operation is performed twice.
1. Disconnected
or broken
actuator
2. Disconnected
connector
(SWA1/SWA4
on SWA20, or
D821A/D821B
connector)
Check whether or not the buzzer still beeps after
removing all prints on the sorter trays.
1. If the actuator is disengaged, reinstall it.
2. If the actuator is broken, replace it. (As a
temporary measure, disconnect the connector
of the actuator.)
W-2680Number of
prints
exceeds limit.
P1R
replenishment
amount
exceeds the
specified
value.
While the replenishment cannot be performed due to an
error, etc., the specified number of prints have been printed.
An error related
to
replenishment
has not been
cleared.
This message is displayed as a result of other errors
related to replenishment. Find the error cause in the
error log.
Find the error cause and take an appropriate
action.
After clearing the error, drain off all replenisher
solution, install a new cartridge and then close
the replenisher cover to make opening/dilution
operation performed.
Varies depending on the error.
I-2681Mixing
replenisher.
Specified
amount of
processing is
performed
while mixing
replenisher.
I-2681Mixing
replenisher.
Replenisher
box door is
opened while
mixing
replenisher.
I-2681Mixing
replenisher.
I-2681Mixing
replenisher.
I-2682Rack
auto-washing
.
Rack
auto-washing
is in
progress.
I-2683Performing
evaporation
correction.
Output check
in the
processor is
attempted
while
evaporation
correction/off-
peak
processing.
I-2684Processing
paper.
Paper
overlapping is
detected.
E-2685An error
occurred in
the
replenishmen
t section.
System starts
up while an
error in the
replenishment
section is not
solved.
This message is displayed in the CP48S processing
system.
This message is displayed as a result of other errors
related to replenishment. Find the error cause in the
error log.
Find the error cause and take an appropriate
action.
After clearing the error, drain off all replenisher
solution, install a new cartridge and then close
the replenisher cover to make opening/dilution
operation performed.
Varies depending on the error.

Manual page 177 (PDF page 181)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-2686Washing
solution
nearly empty.
Washing
solution lower
level sensor
detects
"solution tank
completely
empty."
State of washing solution level sensor (FS753) is detected
every one second.
This message is displayed in the CP40SP processing
system.
PSR tank is
empty.
Faulty PSR
lower level
sensor (FS753
or CTP10
connector)
Check the function of the PSR lower level sensor in
the input check.
Add 8 liters of water. If the lower level sensor is
faulty, replace it.
W-2687Paper jam in
dryer exit
unit.
State of dryer
exit section
paper sensor
(D771, D772
or D773)
does not
change to "no
paper" within
the specified
time.
State of dryer exit section paper sensor (D771, D772 or
D773) has detected "paper exists" more than 40 seconds
during paper processing.
1. Dryer exit unit
does not drive.
2. Faulty dryer
section feed
lane switching
guide (S770 or
HPF, HPF1 or
CTP12
connector)
3. Faulty dryer
exit section
paper sensor
(D771, D772,
D773 or HPF,
HPF1 or CTP15
connector)
4. Dryer section
drive motor
does not rotate.
(M770 or PAC3
connector)
1. Check the operation of dryer section drive motor,
feed lane switching solenoid or paper sensors in the
I/O check.
2. Check whether or not the gears in the dryer drive
section rotates.
3. Check whether or not the rollers except for the
exit roller rotates.
1. If the motor, solenoid or sensor is faulty,
replace it.
2. If the driving parts are faulty, replace them.
NoneConfirm the paper is ejected
normally.
If paper skewing or folding occurs,
open the dryer upper cover to
check it.
W-2688Washing
solution
empty.
Washing
solution lower
level sensor
detects
"solution tank
completely
empty."
State of washing solution level sensor (FS753) is detected
every one second.
This message is displayed in the CP40SP processing
system.
PSR tank is
empty.
Faulty PSR
lower level
sensor (FS753
or CTP19
connector)
Check the function of the PSR lower level sensor in
the input check.
Add 8 liters of water. If the lower level sensor is
faulty, replace it.
W-2688Washing
solution
empty.
Washing
solution lower
level sensor
"solution tank
completely
empty" has
been solved.
I-2689The
replenisher is
mixed.
The last
replenisher
cartridge
opening is
detected.
I-2690Paper-proces
sing.
Control strip
processing is
attempted
while
processing
paper.
I-2691Solution
remains in
the
replenisher
tank.
Replenisher
tank lower
level sensor
detects
"solution
exists."
I-2692Intermittent
operation.
Auto
intermittent
operation is
in progress.
I-2693Processing...1.
Auto-washing
is attempted
while
processing
paper in the
processor.
2.
Auto-washing
is attempted
while
processing
control strip.
W-2695PSR empty.PSR lower
level sensor
detects "no
solution"
when
performing
evaporation
replenishment.
This message is displayed in the processing system except
for CP48S/RO or CP40SP.
PSR solution level sensor (FS753) in the external
replenisher tank detects "no solution" when starting
evaporation replenishment.
PSR replenisher
tank is empty.
Faulty PSR
lower level
sensor (FS753
or CTP19
connector)
Check the function of PSR lower level sensor in the
input check.
Add water. If the lower level sensor is faulty,
replace the sensor or harness.
I-2697Opening not
completed
normally.
System
start-up is
attempted
without
cartridge
opening
completed.

Manual page 178 (PDF page 182)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-4101Incorrect
order No.
Order
number is not
entered.
Press
[Re-entry] to
enter the
order
number.
W-4102Incorrect sort
No.
Sort number
is not
entered.
Press
[Re-entry] to
enter the sort
number.
W-4103Incorrect
CD-ID.
Entered
CD-ID is
other than
12-digit
numerals, or
is not
entered.
Press [Run]
to continue
operation
without
entering the
CD-ID. Press
[Re-enter] to
enter the
CD-ID.
W-4105Image data
exporting
failed.
An error
occurred
while
registering
image data
into the
Imaging
Controller.
Press
[Ignore] to
proceed to
the next
image data.
Press [Re-try]
to register the
image data
again.
W-4106Registering
order failed.
An error
occurred while
registering an
order.
Communication
error between
the Frontier and
Imaging
Controller may
be the cause.
Press [Ignore] to
delete the order.
Press [Re-try] to
perform
registration
process again.
W-4107Retrieving
order list
information
failed.
An error is
received from
F-DIA while
retrieving
order
information.

Manual page 179 (PDF page 183)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-4108This order
No. already
exists.
The input
order number
is already
registered to
the Imaging
Controller.
Input a order
number that
has not been
registered in
Imaging
Controller.
W-4109This order
already
contains the
specified sort
No.
When adding
a sort number
to an order,
the input sort
number is
already exists
in the order.
Quit this
service,
change the
sort number,
and then
resume the
operation.
W-4110This order
No. cannot
be modified,
because it is
not
registered.
The input
order number
has not been
registered to
the Imaging
Controller.
Enter a order
number that
has already
been
registered in
Imaging
Controller.
W-4111This sort No.
does not exist
in this order.
When
reprinting
images in an
order, the
input sort
number is not
for inclusion
in the order.
Enter a sort
number
included in
the order.
W-4112The film
mask is not
supported
with this
image export
service.
The selected
output device
(image export
service) does
not support
the film mask.
Install a
correct film
carrier or
mask.
W-4113Order
currently
created.
The
requested
order cannot
be created
because the
image in the
previous
order is being
output. Wait
until the
previous
order is
output.

Manual page 180 (PDF page 184)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-4114The service
cannot be
closed,
because
there is an
order
currently
processed.
Operation
cannot be
finished
because the
image in the
previous
order is being
output. Wait
until the
previous
order is
output.
W-4115The sort No.
cannot be
changed
during this
image export
service.
While
creating or
modifying an
order, printing
is attempted
with a sort
number on
the Order
Condition
Settings
changed. The
input order
number is
automatically
corrected.
W-4116The number
of image
export
become
maximum.
The number
of scanning
operation for
one order
exceeds the
upper limit.
Press [SORT]
and continue
as a next
order.
W-4117Imaging
Controller not
recognized.
The logical
output device
for the
selected
image export
service does
not exist in
the Imaging
Controller.
Perform the
pre-
operational
check again.
W-4118Not enough
free space to
copy files.
The hard disk
on the
Imaging
Controller
does not
have enough
space.
W-4119This order
being used.
The specified
order is being
used by
another
program.
Wait until the
program
finishes its
process.
W-4120Order not
found.
The order is
forcibly
deleted.
Cancel all the
prints in the
order and set
order
conditions
again.

Manual page 181 (PDF page 185)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-4121Creating
order that
already exists
was tried.
When
creating an
order, input
order number
is already
registered in
the Imaging
Controller.
Change the
order number
and continue
operation.
W-4122Correcting
no-exist order
tried.
When
modifying an
order, the
input order
number is not
registered in
the Imaging
Controller, or
is deleted
forcibly.
Create the
order again
with a
different
order
number.
W-4123Insufficient
memory
Memory in
the main
controller is
insufficient.
W-4124A wrong film
mask
installed in
the selected
printer.
The selected
output device
(image export
service) does
not support
the film mask.
Install a
correct film
carrier or
mask.
W-4125The sort No.
cannot be
changed
during the
image export
service.
While
creating an
order, printing
is attempted
with a sort
number on
the Order
Condition
Settings
changed. The
input order
number is
automatically
corrected.
W-4126Entered order
No. created
in other
service.
The input
order number
is already
used in
another
service.
Change the
order
number.

Manual page 182 (PDF page 186)

No.MessageFactorError Detection MethodPossible cause
1
Possible cause
2
Possible cause
3
Possible cause
4
Possible cause
5
Investigation ProcedureSolution/Adjustment/
Check1
Solution/Adjustment/
Check2
Solution/Adjustment/
Check3
W-4127Error
occurred in
the external
I/O related
interface.
The function
of F-DIA or
returned path
or specified
file is
abnormal.
During
communication
between
Frontier and
Imaging
Controller,
the contents
of DB or files
in the spool
may be
abnormal.