Frontier 350/370 Error Countermeasures
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1101 | Film or mask not installed. | When performing pre-scanning: - 135AFC/240AFC: No film has been detected when pre-scanning. - MFC: No mask has been detected when pre-scanning. | MFC: See W-1208. | 135AFC/240AF C: See W-1123. (135AFC: Negative leading end sensor 240AFC: MTP1 sensor) | MFC: See W-1208. 135AFC/240AFC: See W-1123. (135AFC: Negative leading end sensor 240AFC: MTP1 sensor) | MFC: See W-1208. 135AFC/240AFC: See W-1123. (135AFC: Negative leading end sensor 240AFC: MTP1 sensor) | MFC: See W-1208. 135AFC/240AFC: See W-1123. (135AFC: Negative leading end sensor 240AFC: MTP1 sensor) | |||||
| W-1102 | Light source cover is opened. | - Pre-scanning has been performed with the light source section cover left open. - Fine-scanning has been performed with the light source section cover left open. - An error has been detected during darkness or brightness correction because the light section cover was opened. | The safety thermostat is activated. | The light source section cover is not properly closed. | Faulty light source section cover interlock switch | Faulty circuit board: CTB20 circuit board, PWR20 circuit board | Poorly connected or broken harness: Interlock switch -to- PWR20 circuit board -to- CTB20 circuit board | 1. Check whether or not the safety thermostat is activated with the scanner I/O check in the maintenance mode. 2. Check whether or not the interlock switch is correctly pressed when closing the light source section cover. 3. Replace the interlock switch. | Replace the faulty parts. | Confirm that the pre-scanning, fine-scanning, brightness and darkness corrections operate normally. | ||
| I-1103 | Stabilizing lamp. | Lamp is warming up or stabilizing. | ||||||||||
| W-1104 | Scanner correction not performed. | This message has been separated into W-1116 and W-1191.(For the system software Version 2.0 or later, W-1104, W-1116 and W-1191 do not occur.) | Scanner correction could not be performed because a screen other than the monitoring screen was displayed. | Scanner correction could not be completed due to an error. | Perform scanner correction in the pre-operational checks, or remove and reinstall the carrier with the monitoring screen displayed. | |||||||
| W-1105 | Carrier not installed. | - Film carrier is not detected during brightness correction in the pre-operational check. - Film carrier is not detected during pre-scanning. - Film carrier is not detected during fine-scanning. | 1. Poorly connected or broken harness for the plug-in connector | 2. Faulty circuit board MFC: CYA20 135AFC: CYB20 240AFC: CYC20, CTB20 | 3. Poorly connected connector in the carrier | 4. Broken harness in the carrier | Replace the film carrier and check whether or not film feed is possible. Impossible: (1) Check the CTB20 circuit board.® (2) Check the harness for the plug-in connector. Possible: (3) Check the connector in the carrier. ® (4) Check the operation of the indicator LED in the I/O check. ® Broken harness in the carrier. | (1) Replace the CTP20 circuit board. (2) Replace the harness for the plug-in connector. (3) Check the connector in the carrier. MFC: CYA1, CYA2, CYA3 135AFC: CYB2, CYB3, CYB4 240AFC: CYC4, CYC5, CYC6, CYC4A | 1. When the CYA20, CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |||
| W-1106 | This film is not processed. Printing impossible. | (This message is not used.) | Same as W-1218, W-1219 | Same as W-1218, W-1219 | Same as W-1218, W-1219 | Same as W-1218, W-1219 | ||||||
| W-1107 | Carrier cover opened. | - 135AFC/240AFC has been installed with the carrier pressure cover left open.- Brightness correction has been performed with the carrier pressure cover left open.- Pre-scanning has been performed with the 135AFC/240AFC pressure cover left open.- Fine-scanning has been performed with the 135AFC/240AFC pressure cover left open.- An error is detected during brightness or darkness correction because the carrier pressure cover has been opened. | Same as W-1210 | Same as W-1210 | Same as W-1210 | Same as W-1210 | ||||||
| W-1108 | Removing cartridge failed. | (This message is not used.) | Faulty hard disk drive. | Faulty main control unit. | 1. Restart the system. 2. Reinstall the system software. 3. Replace the main control unit. | Same as left-hand column | ||||||
| W-1109 | Scanner correction cannot be performed because film or mask exists. | During brightness correction in the pre-operational check: - 135AFC/240AFC: Film is detected. - MFC: Film mask is detected. While scanner correction is performed after installing the carrier with the monitoring screen displayed: - 135AFC/240AFC: Film is detected. - MFC: Mask adapter is detected. | ||||||||||
| W-1110 | Mirror box not installed. | When starting scanning, an error occurred because both of the two mirror box sensors failed to detect the mirror box. | 1. The mirror box is not installed. | 2. Faulty mirror box slide guide | 3. Improperly installed mirror box sensor bracket or guide. | 4. Improperly installed mirror box sensor. | 5. Faulty mirror box sensor. | 1. Remove the carrier and then check whether or not the mirror box is installed.2. Check slide guide movement.Without the carrier and mirror box installed, move the slide guide toward the rear side, and check the slide guide returns to the front side by itself when releasing hold of it. (3), (4), (5) ME | Check the items in the left-hand column to classify the cause, and then take the appropriate action. | When the sensor is replaced or reinstalled, adjust the sensor position using "I/O Check (43A)." | After the sensor position is adjusted, perform printing to confirm the error does not recur. | |
| E-1111 | Focus calibration not performed. | Scanning has been performed before executing focus calibration. | Adjustment data files were not taken over during software upgrade. | Deleted adjustment data files due to improper operation | Calibration is not executed after a new lens registration. | Perform “Focus Calibration (43K)” to check whether or not the data exists. | Perform “Focus Calibration (43K)” again. | 1. Select "Focus Calibration (43K)."2. Install the chart jig and then perform focus calibration.3. Select "OK."After focus calibration, perform "Focus Position Adjustment (43C)" for each carrier (MFC: for each mask). | After adjustment, perform "Focus Calibration (43C)" again to confirm the adjustment data exists, and then select "Cancel." |
Manual page 125 (PDF page 129)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-1112 | Focus position adjustment for each carrier not performed. | Scanning has been performed before executing focus position adjustment. | This is the first installation of the carrier. | Deleted adjustment data files due to improper operation | Adjustment data files were not taken over during software upgrade due to improper operation, etc. | Calibration is not executed after a new lens registration. | When replacing the carrier, machine-data download is not performed. | Install the carrier and perform "Carrier Focus Position Adjustment (43C)."If the adjustment value is displayed as "---", adjustment data does not exist. | Perform the adjustment. | 1. Install the carrier and perform "Carrier Focus Position Adjustment (43C)."2. Perform adjustment according to the menu. | After adjustment, perform "Carrier Focus Position Adjustment (43C)" again to confirm the adjustment data exists, and then select "Cancel." Do the following if necessary.1. Perform printing to check whether or not the print is in focus. 2. Enter the focus offset value in the machine data setting screen (44x), and perform printing to confirm the print is in focus. | |
| W-1113 | Density measurement for ND filter not performed. | - ND filter density measurement table data does not exist in the hard disk.- ND filter density measurement table is not loaded during brightness correction in the pre-operational check.- While brightness correction is performed after installing the carrier with the monitoring screen displayed, ND filter density measurement table is not loaded. | The measurement data is deleted by accident while using Explorer. | When replacing the main control unit, etc., the measurement data is not loaded from the backup FD, or the data in the FD is corrupted. | Install the 135AFC or 240AFC and execute “ND Filter Density Measurement (43N)”. | |||||||
| W-1114 | Light source aperture table not created. | - Light source aperture table data does not exist. - During brightness correction in the pre-operational check, light source aperture table is not downloaded to GMB. - While brightness correction is performed after installing the carrier with the monitoring screen displayed, light source aperture table is not downloaded to GMB. | The measurement data is deleted by accident while using Explorer. | When replacing the main control unit, etc., the data is not loaded from the backup FD, or the data in the FD is corrupted. | Perform “135 Light Source Aperture Table (433)” and “120 Light Source Aperture Table (434).” | |||||||
| W-1115 | Dark correction not performed. | Because the scanner SS cannot check whether or not darkness correction has already been performed, the scanner SS assumes that darkness correction is also completed when brightness correction is completed. - Darkness correction is not performed when setting scanner conditions. - Pre-scanning is performed before executing darkness correction. | 1. Perform scanner correction in the pre-operational check. 2. Clarify the cause by using a function tester. | Replace the CDS20 circuit board. | Check the GMB/GMC circuit board carefully. | |||||||
| W-1116 | Brightness correction not performed. | - Brightness correction is not performed when setting carrier conditions because the carrier is installed for the first time after the system is turned ON. - Brightness correction is not performed when pre-scanning because the carrier is installed for the first time after the system is turned ON. | ||||||||||
| E-1117 | Lens registration not performed. | Scanning has been performed before lens registration. | Deleted adjustment data files due to improper operation | Perform “Lens Registration (43G)” to check whether or not the adjustment data exists. | Perform the adjustment again. | 1. Select “Lens Registration (43G)”. 2. Open the scanner section cover so that the seal in front of the lens unit can be seen, and then enter the lens ID number and lens focus length written on the seal. 3. Select "Register." After lens registration, perform "Optical Magnification Calibration (43J)", "Focus Calibration (43K)" and "Carrier Focus Position Adjustment (43C)" (for each carrier (MFC: for each mask)). | After adjustment, perform "Lens Registration (43G)" again to confirm the adjustment data exists, and then select "Cancel." | |||||
| E-1118 | Magnification calibration not performed. | Scanning has been performed before executing magnification calibration. | Adjustment data files were not taken over during software upgrade. | Deleted adjustment data files due to improper operation | Calibration is not executed after a new lens registration. | Perform “Optical Magnification Calibration (43J)” to check whether or not the data exists. | Perform the adjustment again. | 1. Select "Optical Magnification Calibration (43J)." 2. Install the chart jig and then perform focus calibration. 3. Select "OK." After focus calibration, perform "Focus Calibration (43K)" and "Carrier Focus Position Adjustment (for each carrier (MFC: for each mask)). | After adjustment, perform "Optical Magnification Calibration (43J)" again to confirm the adjustment data exists, and then select "Cancel." | |||
| E-1119 | Focus position adjustment for each carrier not performed. | Focus position adjustment for the installed carrier is not performed. | This is the first installation of the carrier. | Deleted adjustment data files due to improper operation | Adjustment data files were not taken over during software upgrade. | When replacing the carrier, machine-data download is not performed. | Install the carrier and perform "Carrier Focus Position Adjustment (43C)." If the adjustment value is displayed as "---", adjustment data does not exist. | Perform the adjustment. | 1. Install the carrier and perform "Carrier Focus Position Adjustment (43C)." 2. Perform adjustment according to the menu. | After adjustment, perform "Carrier Focus Position Adjustment (43C)" again to confirm the adjustment data exists, and then select "Cancel." Perform the following if necessary. 1. Perform printing to check whether or not the print is in focus. 2. Enter the focus offset value in the machine data setting screen (44x), and perform printing to confirm the print is in focus. |
Manual page 126 (PDF page 130)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1120 | Incorrect combination of carrier and mirror box | When pre-scanning film or installing a carrier, the system detects the types of the installed carrier (MFC: carrier and mask) and mirror box. This error (W-1120) occurs if the combination of the carrier and mirror box is incorrect. When performing Focus Position Adjustment, | 1. Incorrect combination of carrier and mirror box. | 2. Faulty mirror box sensor | 3. Faulty carrier or mask sensor | 1. Check whether or not the combination of carrier and mirror box is correct. (135 mirror box is used except for the MFC + brownie-size mask) 2. Check the type of the mirror box by performing "Scanner I/O Check (43A)." 3. Perform "Carrier I/O Check (44?)." | ||||||
| W-1121 | Carrier not installed. | - "Carrier Inclination Display (43D)" is performed when the carrier is not installed. - Pre-scanning is performed when the carrier is not installed. - Fine-scanning is performed when the carrier is not installed. | Same as W-1105. | Same as W-1105. | Same as W-1105. | Same as W-1105. | ||||||
| W-1122 | Film is installed. | Film is detected during brightness or darkness correction. | Same as W-1213. | Same as W-1213. | Same as W-1213. | Same as W-1213. | ||||||
| W-1123 | Film improperly installed. | Film is not detected during focus offset process. | 1. Dirty film sensor cover glass. | 2. Poorly connected connector in the carrier. | 3. Faulty circuit board or incorrectly calibrated sensor | 4. 135AFC: Faulty CYB20 circuit board | 5. Broken harness in the carrier | 1. Clean the cover glass.® 2. Open the upper guide and check the sensor using I/O check.® 3. Check the connectors in the carrier® 4. Check the CYC20 circuit board.® Broken harness | 1. Clean the cover glass. 2. Calibrate the sensor or replace the circuit board. 3. Check the connectors in the carrier. 135AFC: CYB1, CYB1A, CYB1B, D404, D400, LEE1, D409, CYB6, D405, D401, D403, D411 | 1. When the CYB20 or CYC20 circuit board is replaced. Follow the procedure given in the manual for replacing the circuit board in the carrier. 2. When a photo transistor circuit board is replaced, check the optical axis between the sensors and perform sensor calibration. | ||
| W-1124 | Film improperly installed. | During focus offset process: - An error is detected because strip film has been inserted when “Cartridge” is selected. - An error is detected because a film cartridge has been inserted when “Strip” is selected. | 1. Strip film has been inserted when “Cartridge” is selected. | 2. A film cartridge has been inserted when “Strip” is selected. | Check whether or not the film type is correct. | 1. Insert a film cartridge when “Cartridge” is selected. 2. Insert strip film when “Strip” is selected. | ||||||
| W-1125 | Flow rate for film cooling air compressor lowered. | During the light source section initialization to measure the air flow rate, the compressor is activated by opening the light source aperture. When checking the flow rate, 3.2 V or lower A/D value is detected. | Faulty compressor or flowmeter | Faulty CTB20 or PWR20 circuit board | Poorly connected or broken harness between the CTB20 and PWR20 or power supply for the flowmeter/comp ressor | Leaking or clogged air hose. | Adverse effect of E-1231(light source aperture malfunction) | If the error persists even after the air filter is cleaned: Check the operation of the compressor using Scanner I/O Check. If the compressor does not turn ON: (1) Light source aperture malfunction (2) Faulty CTB20 circuit board | Replace the faulty parts. | Confirm that this error does not occur during scanner start-up. | ||
| W-1126 | Light source cover opened. | (This message is not used.) | Same as W-1102. | Same as W-1102. | Same as W-1102. | Same as W-1102. | ||||||
| W-1127 | Dust adhesion to mirror box or carrier detected during pre-scanning. | Dust has been detected when performing pre-scanning. The dust-detecting method is the same as W-1128. | (See W-1128.) | |||||||||
| W-1128 | Dust adhesion to mirror box or carrier detected during scanner correction. | The average value (AV0) of antilogarithm output is calculated after brightness/darkness correction of the valid pixel range specified by the main control unit. And CCD output of the valid pixel range is filtered through a one-dimensional frequency filter (low-frequency cut filter) and the difference between the maximum and minimum values is calculated. If the calculated difference and the average value (AV0) differs 10% or more, this error is displayed. | Dusty carrier mask or diffusion plate under the mask. | Cotton waste or something else has adhered to the opening of the carrier upper cover. | Dirty upper surface of the mirror box or diffusion plate on the rear side of the carrier | Reference data is not created when replacing the CCD unit. | Characteristics of some CCD pixels has been changed. | Clean the mask section, diffusion plate under the mask, opening of the upper cover and upper surface of the mirror box, and then install the carrier. If the error does not recur, perform the pre-operational check. If the error recurs, perform "CCD Data Display (43E)." CCD output decreases in part. | If the decreased part of CCD output moves, clean the carrier until the CCD output becomes normal. If the decreased part does not move or there is no decreased part, install the standard mirror box and then create reference data. | If the error does not recur, perform scanner correction in the pre-operational check. | The system returns to normal operation if the error does not recur. | |
| W-1129 | Abnormal light amount pixels detected during scanner correction. | Pixels of abnormal light amount (30% or greater than the standard output value of 128 pixels located on the center of the CCD) are detected. | Interrupted optical axis by (big) foreign matter | Abnormal light source | Faulty CCD unit | Abnormal lens | This error occurs when bright (30% or greater than the center of the CCD) pixels are detected. Perform "CCD Data Display (43E)" to check the brightness of the pixels. If only one pixel is abnormal, replace the CCD unit. If amount of light is insufficient at the center, foreign matter, in the light source section or on the lens may be the possible cause. | Perform brightness correction. | ||||
| E-1130 | Auto light adjustment failed due to high CCD output. | CCD output exceeds 18400 (80% of limit value of 23000) even if storage time is minimum (5µ sec.) when performing auto light adjustment. | Poorly connected or broken harness between the CCD20 and CDS20 circuit boards. | Faulty CDS20 circuit board | Faulty CCD20 circuit board | Use menu 43E to display CCD data. Operate the light source aperture to check whether or not the color changes. And then change the stored time of changed (normal) color. If the output does not change, a faulty circuit board or harness may be the cause. If only one color is abnormal, replace the coaxial cable of "Not changed" with that of "Changed." If the color changes, replace the CCD unit. And then replace the coaxial cable of "Not changed" with that of "Changed" on the CDS20 circuit board. If the color changes, replace the coaxial cable. If the color does not change, replace the CDS20 circuit board. | Replace the faulty parts. | Perform scanner correction. |
Manual page 127 (PDF page 131)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-1131 | Offset cancellation failed. | Faulty system for adjusting the CCD output value to "0." | DA(n+1) value in the following formula is calculated by using the field-through level AD value and current DA setting value. DA(n+1) = (512-AD(n))+DA(n) The calculated value is returned as the DA setting value for the offset cancel. This error (E-1131) occurs if the above sequence repeated 40 times but the offset cancel does not converge in the specified range (512±50). | Poorly connected or broken harness between the CCD20 and CDS20 circuit boards. | Faulty CCD20 circuit board | Faulty CDS20 circuit board | If only E-1131 has occurred, replace the CCD20 circuit board. If any harness or the CDS20 circuit board is faulty, an error such as E-1130 occurs at the same time. In that case, use menu 43E to display CCD data. Operate the light source aperture to check whether or not the color changes. And then change the stored time of changed (normal) color. If the output does not change, faulty circuit board or harness may be the cause. If only one color is abnormal, replace the coaxial cable of "Not changed" with that of "Changed." If the color changes, replace the CCD unit. And then replace the coaxial cable of "Not changed" with that of "Changed" on the CDS20 circuit board. If the color changes, replace the coaxial cable. If the color does not change, replace the CDS20 circuit board. | Replace the faulty parts. | Perform scanner correction. | |||
| W-1132 | Auto focus failed. | 1. During automatic focusing, insufficient contrast is detected in all evaluated regions (135AFC/N240AG: 2 regions, MFC: 3 regions). 2. There is no contrast peak in the searched range. | 1. Film is not inserted. (MFC only) | 2. Low-contrast subject (transparent section in reversal film, or unexposed reversal film) (MFC only) | 3. Improperly installed mask (MFC only) | 4. Abnormal focus position adjustment data | 5. Damaged AF chart on the mask (135AFC/240AF C only) | Check the type of carrier (MFC: type of original and mask). 135AFC/240AFC: Check Item 5. - Inspect the chart. MFC: Check Item 1. - Check whether or not film is inserted. Check Item 2. | Solve the problem. In the case of Item 2: - Insert film from the other end. - Slightly shift film horizontally and insert it. If the error recurs, press [OK] to return to the monitoring screen. | Perform the adjustment corresponding to each item. | Perform scanning to confirm the error does not occur. | |
| W-1133 | Incorrect carrier ID. | -During focus position adjustment, the carrier ID specified by the main control unit and that of the installed carrier do not match. - During focus offset, the carrier ID specified by the main control unit and that of the installed carrier do not match. | 1. The installed carrier is for the other machine. | 2. Poorly connected connector in the carrier | 3. Faulty control circuit board | 4. Faulty CTB20 circuit board | 5. Poorly connected or broken harness, or faulty plug-in connector or CTB circuit board | 1. Quit the maintenance mode, install another carrier, and then check whether or not the error occurs in the maintenance mode. 2. Check the connectors in the carrier. 3. Check the control circuit board. 4. Broken harness in the carrier | 1. Install the correct carrier. 2. If the system returns to normal with another carrier installed, replace the CTB20 circuit board and plug-in connector harness. 3. Check the connectors in the carrier. MFC: CYA2, CYA3 135AFC: CYB2, CYB3 240AFC: CYC4, CYC4A | 1. When the CYA20, CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | ||
| W-1134 | Mirror box not installed. | During adjustment/maintenance, both of the two mirror boxes do not detect mirror box. - While creating light source aperture table, mirror box is not detected. | 1. The mirror box interferes with the carrier installation and the mirror box is disengaged. | 2. Faulty mirror box guide slider section | 3. Incorrectly installed mirror box sensor bracket or guide. | 4. Incorrectly installed mirror box sensor. | 5. Faulty mirror box sensor. | 1. Check whether or not 135AFC/240AFC is installed with 120 mirror box installed. | Check the items in the left-hand column to classify the cause, and then take the appropriate action. | When the sensor is replaced or reinstalled, adjust the sensor position using "I/O Check (43A)." | After the sensor position is adjusted, perform printing to confirm the error does not recur. | |
| W-1135 | Incorrect mirror box. | While creating light source aperture table: - 120 mirror box is detected while 135 mirror box is specified. - 135 mirror box is detected while 120 mirror box is specified. | Install the correct mirror box. | |||||||||
| W-1136 | Density measurement for ND filter failed. | During ND filter density measurement, the measured transparent rate is more than 20% higher or lower than the average transparent rate of 128 pixels. An error occurred because no valid pixel is found when the pixel data is excluded. | Dirty or damaged ND filter | Faulty CCD sensor | Clean the ND filter. | Clean or replace the ND filter. | Replace the CCD unit. | |||||
| W-1137 | Carrier, mask or mirror box may be removed. | During correction/maintenance, the carrier, mask or mirror box is installed or removed. | 1. Carrier has been removed. (See W-1105.) | 2. Mask has been removed (MFC). (See W-1208.) | 1. Carrier has been removed. (See W-1105.) 2. Mask has been removed (MFC). (See W-1208.) | 1. Quit the maintenance menu, check whether or not the carrier, mask or mirror box is correctly installed, and then perform adjustment/maintenance again. 2. Carrier has been removed. (See W-1105.) 3. Mask has been removed (MFC). (See W-1208.) | 1. Carrier has been removed. (See W-1105.) 2. Mask has been removed (MFC). (See W-1208.) | |||||
| W-1138 | Lamp turned off. | - The lamp is turned OFF during correction. - The lamp is turned OFF during maintenance. - The lamp is turned OFF in "I/O check (43A)". | The lamp is turned OFF in "I/O check (43A)". | Turn ON the lamp in "I/O check (43A)". If the lamp turns ON, press [OK]. | Perform the item in the left-hand column. | |||||||
| W-1139 | Mask improperly installed. | During focus position adjustment, the installed mask is different from the one specified by the main control unit. | Same as W-1208 | Same as W-1208 | Same as W-1208 | Same as W-1208 | ||||||
| W-1140 | Mask not installed. | During MFC focus position adjustment, MFC is removed. | Same as W-1208 | Same as W-1208 | Same as W-1208 | Same as W-1208 | ||||||
| I-1141 | Stabilizing lamp. | |||||||||||
| I-1142 | Performing darkness correction. | |||||||||||
| X-1143 | Scanner not started up. | |||||||||||
| X-1144 | Scanner being initialized. | |||||||||||
| X-1145 | Working normally. | |||||||||||
| X-1146 | Error occurred in scanner. |
Manual page 128 (PDF page 132)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1147 | Fine- scanning not performed. | Auto focusing, scanning information setup or fine scanning has been attempted before performing pre-scanning. | Faulty hard disk | Faulty main control unit | 1. Remove, reinstall the carrier and perform pre-scanning. 2. Restart the system. 3. Reinstall system software. 4. Replace the main control unit. | 1. Remove, reinstall the carrier and perform pre-scanning. 2. Restart the system. 3. Reinstall system software. 4. Replace the main control unit. | ||||||
| X-1148 | Waiting for start of fine-scan. | |||||||||||
| X-1149 | Command queuing buffer overflow. | |||||||||||
| X-1150 | Maintenance cancel ended. | |||||||||||
| X-1151 | Necessary files not located. | |||||||||||
| X-1152 | Wrong file format. | |||||||||||
| X-1153 | Out of "no" parameter range. | |||||||||||
| X-1154 | Out of "negaPosi" parameter range | |||||||||||
| X-1155 | Out of "ccdTime0" parameter range. | |||||||||||
| X-1156 | Out of "ccdTime1" parameter range. | |||||||||||
| X-1157 | Out of "speed" parameter range. | |||||||||||
| X-1158 | Out of "f" parameter range. | |||||||||||
| X-1159 | Out of "d" parameter range. | |||||||||||
| X-1160 | Out of "scanId" parameter range. | |||||||||||
| X-1161 | Out of "x" parameter range. | |||||||||||
| X-1162 | Out of "y" parameter range. | |||||||||||
| X-1163 | Out of "xSize" parameter range. | |||||||||||
| X-1164 | Out of "ySize" parameter range. | |||||||||||
| X-1165 | Out of "mask" parameter range. | |||||||||||
| X-1166 | Out of "ccdRTime" parameter range. | |||||||||||
| X-1167 | Out of "ccdGTime" parameter range. | |||||||||||
| X-1168 | Out of "ccdBTime" parameter range. | |||||||||||
| X-1169 | Out of "reqAf" parameter range. |
Manual page 129 (PDF page 133)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| X-1170 | Out of "scnMag" parameter range. | |||||||||||
| X-1171 | Out of "optZoom" parameter range. | |||||||||||
| X-1172 | Scanner adjustment/ maintenance program not located. | |||||||||||
| X-1173 | Out of "scanCycle" parameter range. | |||||||||||
| X-1174 | Out of "rDelay" parameter range. | |||||||||||
| X-1175 | Out of "gDelay" parameter range. | |||||||||||
| X-1176 | Out of "bDelay" parameter range. | |||||||||||
| X-1177 | Pre-scan condition setup not performed. | |||||||||||
| X-1178 | Out of "bGain" parameter range. | |||||||||||
| X-1179 | This is not a lastly requested fine-scan. | |||||||||||
| X-1180 | Film information not set. | |||||||||||
| X-1181 | Out of "id" parameter range. | |||||||||||
| X-1182 | Density switching LUT not located. | |||||||||||
| X-1183 | Error occurred in writing file. | |||||||||||
| X-1184 | Error occurred in reading file. | |||||||||||
| X-1185 | File not located. | |||||||||||
| X-1186 | Error occurred in communicat- ing with ScanSH. | Communication error between CCD20 and CDS20 circuit boards | Faulty CCD20 circuit board | Faulty CDS20 circuit board | Faulty cable between CCD20 and CDS20 circuit boards | Poorly connected connector | Faulty CPU/SCSI | Check the connection between the CCD20 and CDS20 circuit boards. | Replace the CCD unit. | Replace the CDS20 circuit board. | Replace the main control unit/SCSI/GIS | |
| X-1187 | Download buffer overflow. | |||||||||||
| X-1188 | PC command queuing overflow. | |||||||||||
| X-1189 | Error occurred in communicating with CTB. | |||||||||||
| W-1190 | Processing aborted because error detected during scanner correction. | GMB or CTB error is detected while creating brightness correction table. - Film carrier is removed. - Light source section cover is opened. - Film remains in the carrier. - Faulty lens motor, conjugate length variable motor, etc. |
Manual page 130 (PDF page 134)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1191 | Processing has been aborted due to the detection of an error during scanner correction. The scanner will be corrected. Remove the carrier momentarily, then reinsert it. | Pre-scanning has been attempted although brightness correction data downloading failed due to an GMB or CTB error when installing the carrier. - Film carrier is removed. - Light source section cover is open. - Film remains in the carrier. - Faulty lens motor, conjugate length variable motor, etc. | 1. Carrier is installed in a screen other than monitoring screen. | 2. Dust check has failed after installing the carrier. | Remove, reinstall the carrier and perform scanner correction in monitoring screen. If pre-scanning can be performed after scanner correction, the cause of the error is Item 1 in the left-hand column. If the error recurs, check whether or not another error occurs during scanner correction. Solve the problem if another error occurs. | 1. Remove, reinstall the carrier and perform scanner correction in monitoring screen. 2. Solve the problem due to another error. If the error recurs, restart the system. | ||||||
| W-1192 | Processing aborted because error detected during scanner correction. | During brightness correction, a GMB or CTB error is detected when dust checking. - Film carrier is removed. - Light source section cover is open. - Film remains in the carrier. - Faulty lens motor, conjugate length variable motor, etc. | ||||||||||
| W-1193 | Light amount insufficient. Lamp may malfunction. | If the lamp has burned out, auto light amount adjustment in auto focusing or in bright correction has been converged excessively. | 1. Burnt-out lamp | 2. Foreign matter in optical axis. | 3. MFC: Incorrectly installed mask or insufficient transmitted light amount due to black center of film. | 4. Faulty CCD unit shutter or abnormal CCD green output. | 5. Adverse effect of E-1231 | 1. Check whether or not the lamp is ON. 2. Remove the carrier and check whether or not foreign matter exists. 3. Perform "CCD Data Display" to check that G output is normal. | Replace the fatly parts or unit. Check whether foreign matter such as a piece of film obstructs the optical axis. | Perform the adjustment corresponding to the replaced parts or unit. | ||
| W-1194 | Film mask not installed. | Brightness correction has been performed without the film mask installed. | 1. Film mask is not installed. | 2. Damaged chart on film mask. | 3. Optical path is blocked. | 1. Remove the carrier and check whether or not the film mask is correctly set. 2 or 3. Check for blocking matter in menu 43E “CCD Data Display.” | 1. Install film mask. 2. Replace film mask. 3. Remove blocking matter or replace the CCD unit. | Perform the pre-operational check to confirm the error does not recur. | ||||
| W-1195 | This carrier is not registered. | (This error does not occur except for the software Version 1.7.) | The carrier is not registered. (Ver.1.7) | Faulty hard disk | Replace the main control unit. | 1. Register the carrier in the Carrier ID Registration menu. 2. Restart the system, reinstall the software or replace the main control unit. | Same as left-hand column | |||||
| E-1196 | Focus position adjustment not performed for this film type. | “Carrier Focus Position Adjustment (43C)” for IX240 film should be performed for both cartridge and strip film. Pre-scanning is performed using a film cartridge or strip film that is not yet adjusted. | “Carrier Focus Position Adjustment (43C)” for IX240 film cartridge or strip film has not been performed. | Install the carrier and perform "Carrier Focus Position Adjustment (43C)." If the adjustment value is displayed as "---", adjustment data does not exist. | Perform the adjustment. | 1. Install the carrier and perform "Carrier Focus Position Adjustment (43C)." 2. Perform adjustment according to the menu. | After adjustment, perform "Carrier Focus Position Adjustment (43C)" again to confirm the adjustment data exists, and then select "Cancel." Do the following if necessary. 1. Perform printing to check whether or not the print is in focus. 2. Enter the focus offset value in the machine data setting screen (44x), and perform printing to confirm the print is in focus. | |||||
| I-1197 | Setting scanner correction table. | |||||||||||
| I-1198 | Stabilizing lamp. | - Lamp is stabilizing after dipping condition. - When inserting film or starting pre-/ fine-scanning | The system is not used for a long time. | Software trouble | The system is in formal condition if the error dialog disappears within 10 seconds. If not, software is abnormal. | If the software is abnormal: 1. Turn ON the lamp in I/O Check. 2. Restart the system software. | ||||||
| W-1199 | Auto focus failed. | Contrast is insufficient during automatic focusing. | Maximum value of contrast is not detected. | Insufficient contrast (reversal film) | Excessively overexposed/ underexposed film | Scanner optical axis is abnormal. | Faulty CCD or CDS20 circuit board | Insert the film from the other end. In the case of overexposed/underexposed film, ignore the error. | In the case of overexposed/underexposed film, ignore the error. | Perform the optical axis adjustment, optical magnification calibration and focus calibration. | Replace the CCD/CDS20 circuit board. | |
| W-1201 | Perforation rupture exists. Frame position may not be correctly detected. | 135 film perforation rupture is detected. (CTB) | After pre-scanning with 135AFC, the width of all perforations is checked. If perforation width more than 24mm has been detected, this error occurs. Perforation width is detected by the perforation sensor. | Feeding slip due to dirty feed roller surfaces. | Drive belt slippage due to dirty or deformed belt | Check whether or not perforation rupture exists. | When perforation rupture is not found: 1. Clean the feed roller and feed lane. 2. Adjust the drive belt tension. 3. Replace the drive belt. When perforation rupture is found: Perform scanning with MFC. | Adjust the drive belt tension. | Perform fine-scanning using film free of perforation ruptures. | |||
| W-1202 | Pre-scan cancelled. | Pre-scanning has not been completed normally by operator. (CTB) | 135AFC: This error does not occur. 240AFC: This error does not occur. | Faulty hard disk | Faulty main control unit | 1. Restart the system. 2. Reinstall system software. 3. Replace the main control unit. | Same as left-hand column |
Manual page 131 (PDF page 135)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1203 | Carrier status changed. | Software trouble CTB status error | This error occurs when receiving a carrier-related command Y while in state X. 135AFC: X=Pre-scanning is possible (Negative leading end nip is completed). Y=Pre-scanning is needed. | The carrier is removed and reinstalled. | Faulty hard disk | 1. Remove, reinstall the carrier and perform pre-scanning again. 2. Restart the system. 3. Reinstall system software. 4. Replace the main control unit. | Same as left-hand column | |||||
| X-1204 | Parameter section for CTB20 request exceeds the limit. | Software trouble CTB parameter error | 135AFC: - Specified frame is not the last frame when canceling frame data. - Undefined parameter is received during 135AFC carrier output check. Common: Undefined parameter for carrier machine data is received. | |||||||||
| X-1205 | CTB20/Fine- scanning cannot be performed with this frame information. | Software trouble Abnormal data for writing frame | 135AFC: - Specified frame number is more than 128 (maximum number of registration data) when writing frame data. - Specified mask is outside the range. | |||||||||
| X-1206 | CTB20/ request unsupported with present CTB received. | Software trouble Undefined command error (CTB) | If an undefined request or notification is received, this error occurs. | |||||||||
| W-1207 | Error solved. | |||||||||||
| W-1208 | Present film mask cannot be identified. | MFC mask type is abnormal. | Incorrect combination has been detected by MFC mask sensors (D480 to D484). | 1. Incorrectly installed mask. | 2. Both 135M and 240M buttons are installed to the mount mask. | 3. Poorly connected connector in carrier | 4. Faulty CYA20 or MSB20 (D480 to D484) circuit board | 5. Broken harness in carrier | 1. Install the mask correctly. If any dust is found, blow it off. 2. Remove the button not to be used. 3. Check the connector in carrier. 4. - Check the MSB20 circuit board. - Check the CYA20 circuit board. 5. Check the harness in carrier. | 1. Install the mask correctly. 2. Install the button correctly. 3. Check the connector in carrier: CYA7, MSB1 4. - Replace the MSB20 circuit board. - Replace the CYA20 circuit board. | 1. When the CYA20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| W-1209 | Light source cover opened. | Light source section cover is open. (CTB) | - Light source section cover open has been detected. - Request for moving light source aperture is received with the light source section cover opened. - Request for moving light source section balance motor is received with the light source section cover opened. | Same as W-1102 | Same as W-1102 | Same as W-1102 | Same as W-1102 | |||||
| W-1210 | Feeding film and scanning are canceled because carrier's upper cover is opened. | 135AFC/240 AFC pressure cover is open. | This error may not occur because this error cannot be detected electrically. However, software has the following detecting function. 135AFC: Pressure cover is open when performing initialization of carrier section in the carrier I/O check. | 1. The feed lane clearance widens and also the upper guide pin for open/close sensor is removed. | 2. Poorly connected connector in carrier. | 3. Faulty guide open/close sensor, pressure cover open/close sensor or MSA01 circuit board | 4. 135AFC: Faulty CYB20 circuit board 240AFC: Faulty CYB20 circuit board | 5. Broken harness in carrier | (For the system with microswitch) 1. Adjust the feed lane clearance and install the guide pin. 2. Check the connectors in carrier. 3. Check the operation of the guide open/close sensor and pressure cover open/close sensor in the carrier I/O check. 4. Check the CYB20 or CYC20 circuit board. 5. Check the harness in carrier. | 1. Return the carrier to the factory because a dedicated jig is required for the adjustment. 2. Check the connectors in carrier. 135AFC: CTB6, D411 240AFC: CYC11, D446 3. Replace the MSA01 circuit board 4. Replace the CYB20 or CYC20 circuit board. | 1. When the CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| W-1211 | Carrier not installed. | Carrier is not installed. (CTB) | - Carrier is not installed when operating the carrier. - Carrier is removed while in operation. - Carrier is removed with film inserted. | 1. Disconnected, worn or dirty plug-in connector pins. | 2. Faulty CYA20, CYB20, CYC20, CTB20 circuit board. Poorly connected connector. | Clean the plug-in connector pins on both sides (carrier side and main body side). If the error recurs when using other carriers, plug-in connector on main body side is faulty. If the error does not occur when using other carriers, plug-in connector on the carrier is faulty. | 1. Clean, repair or replace the harness. 2. Replace the CYA20, CYB20, CYC20 or CTB20 circuit board. | When the CYA20, CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | ||||
| W-1212 | Take out cartridge. | Film cartridge is detected when installing the carrier. (CTB) | Cartridge detected by chucking sensor (D443) or cartridge sensor (D456) when starting the system or installing the carrier. | 1. Cartridge remains in the carrier. | 2. Poorly connected connector in carrier. | 3. Faulty SSI20 (cartridge detection), SSH20 (chucking detection) or CYC20 circuit board | 4. Broken harness in carrier | 1. Check whether or not film cartridge remains in the nest section. 2. Check the connector in carrier. 3. - Check the sensor operation in the I/O check. - Check the CYC20 circuit board. 4. Check the harness in carrier. | 1. Remove the cartridge. 2. Check the connectors in carrier: CYC2, D456, CYC2A, SSH1 3. - Replace the sensor circuit board: SSI20 or SSH20 - Replace the CYC20 circuit board. 4. Replace the harness. | When the CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | ||
| W-1213 | Film exists in carrier. | Film is detected when installing the carrier. (CTB) | Film is detected by film detecting sensors during initialization of 135AFC. | 1. Dirty sensor cover glass. | 2. Poorly connected connector in carrier. | 3. Faulty sensor circuit board or incorrectly calibrated sensor 135AFC: LEC01, DTG20 (negative leading end detection), LEC01, DTF20 (perforation detection), LEE20, DTF20, DTE20 (scan timing/check tape detection) | 4. 135AFC: Faulty CYB20 circuit board 240AFC: Faulty CYB20 circuit board | 5. Broken harness in carrier | 1 - Clean the cover glass. - Open the upper guide and check the sensor operation in the I/O check. 2. Check the connectors in carrier. 3. Check the CYC20 circuit board. 4. Check the harness in carrier. | 1. Clean the cover glass. 2. Calibrate the sensor or replace the sensor circuit board. 3. Check the connectors in carrier. 135AFC: CYB1, CYB1A, CYB1B, D404, D400L, LEE1, D409, CYb6, D405, D401, D403, D411 | 1. When the CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. When a photo transistor circuit board is replaced, check the optical axis between the sensors and perform sensor calibration. |
Manual page 132 (PDF page 136)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1214 | Film feeding failed. Feed out film. | 135AFC film feed failure (CTB) | 135AFC: Film leading end nip is not completed. Start timing: When film is detected by film insertion sensor Process: Film feed operation (max. 160 mm) is repeated 10 times while film insertion sensor detects film. | 1. 135AFC/240AF C: Dirty sensor cover glass. | 2. 240AFC: - Damaged cartridge door. - Damaged flexible flange in cartridge - Incorrectly reattached film trailing end | 3. Poorly connected or broken harness in carrier | 4. Faulty CTB20 or sensor circuit board, feed motor, motor driver, clutch 135AFC: CYB20, LEC20, LEE20, DTF20, DTG20 240AFC: CYC20, LEF20, DTI20 | 5. Faulty nest section mechanism (240AFC) | Replace the carrier and check whether or not film can be fed. Film cannot be fed: (1) Check the CTB20 circuit board. (2) Check the plug-in connector harness. Film can be fed: Check whether or not the cartridge door can be opened and closed smoothly using a cartridge opening/closing tool. | (1) Replace the CTB20 circuit board. (2) Replace the plug-in connector harness. (3) Replace the cartridge. (4) Reattach film again. (5) Check the connector. Common: (5-phase motor: CN1 to CN3) 135AFC: CYB8, M400, CYB1, CYB1A | 1. When the CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. When a photo transistor circuit board is replaced, check the optical axis between the sensors and perform sensor calibration. | |
| W-1215 | Film feeding error occurred. | 135AFC film rewind failure (CTB) | 135AFC: While pre-scanning, fine-scanning, ejecting film or moving position, perforation sensor detects film jamming. | 1. - Damaged flexible flange in cartridge - Incorrectly reattached film trailing end | 2. - Heavily curled film - Splicing tape stuck to film | 3. Poorly connected or broken harness in carrier | 4. Faulty film feed motor, motor driver or clutch | 5. Faulty circuit board 135AFC: CYB2, LEC01, DTF20 (perforation detection), LEC01, DTG20 (film leading end detection), LEE20, DTF20 (scanning timing detection) | Replace the carrier and check whether or not film can be fed. Film cannot be fed: (1) Check the CTB20 circuit board. (2) Check the plug-in connector harness. Film can be fed: (3) Film is heavily curled or splicing tape is stuck to film. (4) Damaged flexible flange in cartridge | (1) Replace the CTB20 circuit board. (2) Replace the plug-in connector harness. (3) Remove the film. (4) Replace the cartridge. (5) Reattach the film again. (6) Check the connector. | 1. When the CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. When a photo transistor circuit board is replaced, check the optical axis between the sensors and perform sensor calibration. | |
| W-1216 | Non- standardized perforation type detected. | 240 perforation width error (CTB) | This error does not occur. | 1. - Film rupture - Splicing tape or checking tape is stuck to perforation. | Check film rupture, splicing tape or checking tape. | (1) Remove the tape from perforation. (2) If the film cannot be repaired, print the film with MFC. | ||||||
| W-1217 | Film cannot be fed out from cartridge. | Abnormal 240 cartridge (CTB) | This error does not occur. This error is treated as film extraction failure. | 1. Dirty sensor cover glass. | 2. There is no film in the cartridge. | 3. - Damaged cartridge door. - Damaged flexible flange in cartridge - Incorrectly reattached film trailing end | 4. - Fogged IX240 reversal film is inserted. - Faulty nest section mechanism | 5. - Faulty circuit board: LEF20, DTI20 (MTP1, TAP), CYC20 - Poorly connected or broken harness in carrier | (1) Dirty sensor was calibrated. (2) Check whether or not the cartridge door is smoothly opened and closed, and film is smoothly extracted and rewound. (3) Extract the tongue and check whether or not the film leader is transparent. (4) Check the connector in carrier. | (1) Clean the sensor and perform calibration again. (2) Replace the cartridge door. (3) Change the scanner setting to "Positive." (4) Check the connectors in carrier: CYC11, D447, LEF1, CYC3, DTI1 (5) Replace the CYC20, LEF20 or DTI20 circuit board. | 1. When the CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. When a photo transistor circuit board is replaced, check the optical axis between the sensors and perform sensor calibration. | |
| W-1218 | This cartridge is not processed, so cannot be used. | 240 IPI error (CTB) | “Undeveloped” tab is detected by VEI sensor (D442) when chucking cartridge. | 1. Faulty nest section. | 2. Poorly connected connector in carrier. | 3. Faulty circuit board: CYC20, SSG20 (IPI detection) | 4. Broken harness in carrier | 5. Incorrectly folded IPI tab | (1) - Check the IPI tab - Check the connector in carrier. (2) Check the IPI sensor in the I/O check. (3) Check the CYC20 circuit board. (4) Check the nest section. (5) Check the harness in carrier. | (1) Check the connectors in carrier: CYC2, SSG20 (2) Replace the SSG20 circuit board. (3) Replace the CYC20 circuit board. (4) Replace the nest section. | 1. When the CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| W-1219 | This cartridge is not processed, so cannot be used. | 240 chucking error (CTB) | Cartridge chucking sensor remains OFF after rotating the spool 28 degrees during chucking operation. (The mark of the cartridge is not 4 "Developed.") | 1. EK cartridge with false VEI 4 | 2. Faulty nest section | 3. Poorly connected connector in carrier | 4. Faulty circuit board: CYC20 or SSH20 | 5. Broken harness in carrier | (1) Check the spool position. (2) Check the connector in carrier. (3) Check the spool & VEI sensor in the I/O check. (4) Check the CYC20 circuit board. (5) - Check the nest section. - Check the harness in carrier. | (1) Move the spool to the correct position "4". (2) Check the connectors in carrier: CYC2, CYC2A, SSH1 (3) Replace the SSH20 circuit board. (4) Replace the CYC20 circuit board. (5) Replace the nest section. | 1. When the CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| W-1220 | Cartridge's door section malfunction. | Abnormal 240 door open/close operation (CTB) | 1) The sensor (D441) detects “Door Close” when inserting the cartridge. 2) The sensor (D441) detects "Door Open" when ejecting the cartridge. | 1. Faulty door open/close motor | 2. Poorly connected connector in carrier. | 3. Faulty circuit board: CYC20 or SSH20 (door open/close detection) | 4. Broken harness in carrier | 5. Faulty door open/close mechanism | (1) Check the door open/close motor. (2) Check the door open/close operation in the I/O check. (3) Check the CYC20 circuit board. (4) Check the nest section. (5) Check the harness in carrier. | (1) Replace the door open/close motor. (2) Check the connectors in carrier: CYC7, M441, CYC2, CYC2A, D441 (3) Replace the SSF20 circuit board. (4) Replace the CYC20 circuit board. (5) Replace the nest section. | 1. When the CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| W-1221 | Unsupported splice tape detected. | 135 splice detection error | The check tape sensor (D411) on the 135AFC detects “ON-OFF” more than 21 times when pre-scanning. | 1. Incorrectly calibrated check tape sensor. | 2. B/W film is pre-scanned in a mode other than B/W mode. | 3. Poorly connected connector in carrier | 4. Faulty circuit board: CYB20, LEE20, or DTE20 | 5. Broken harness in carrier | (1) Check the printing mode. (2) Check the sensor calibration. (3) Check the check tape sensor in the I/O check. (4) Check the CYB20 circuit board. (5) Check the harness in carrier. | (1) Select the correct printing mode. (2) Perform the check tape sensor calibration. (3) Check the connectors in carrier: CYB1, CYB1B, LEE1, CYB6, D411 (4) Replace the DTE20 circuit board. (5) Replace the CYB20 circuit board. | 1. When the CYB20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. When the check tape sensor is replaced, check the optical axis between the photo transistors and perform sensor calibration. | |
| W-1222 | Film is inserted in wrong direction. | AFC film insertion direction error (CTB) | This error is deleted because the system cannot distinguish the insertion error with film jamming. | Abnormal DX/FNS detection due to fogging | In the case of fogging, ignore the error and perform scanning. | |||||||
| W-1223 | Film too long. | AFC film length error (CTB) | 135AFC: The film insertion sensor does not detect “No Film” after the film is driven1700mm when pre-scanning. 240AFC: This error does not occur because a film extraction error function has already occurred instead. | IX240 film longer than 40 exp. is used. | 135 cine-film (more than 36 exp.) is inserted. | 1. Perform printing with MFC. 2. Cut film when 135AFC is used. |
Manual page 133 (PDF page 137)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1224 | Cartridge improperly installed. | 240 cartridge motor time-out error (CTB) | This error does not occur. (W-1219 occurs.) | 1. Chucking sensor does not detect chucking within 600 ms because driving load is increased in the nest section. | 2. Poorly connected connector in carrier. | 3. Faulty cartridge motor | 4. Faulty circuit board: SSI20 (cartridge detection), SSH20 (chucking detection), CYC20 | 5. Faulty nest section | (1) Check the connector in carrier. (2) Check the motor operation in the I/O check. (3) Check the cartridge chucking in the I/O check. (4) Check the CYC20 circuit board. (5) Check the load in the nest section. (6) Check the harness in carrier. | (1) Check the connectors in carrier: CYC2, D456, CYC2A, SSH1, CYC1, M444 (2) Replace the motor. (3) Replace the SSI20 or SSH20 circuit board. (4) Replace the CYC20 circuit board. (5) Replace the nest section. | 1. When the CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| W-1225 | Carrier's sensor incorrectly calibrated. | Sensor calibration error (CTB) | 135AFC: When installing the carrier, sensor calibration is performed if the checksum in the machine data is incorrect. If the LED setting value and comparator setting value is 0 or 255, this error occurs. Common: This error occurs when the setting values is outside the specified range. | 1. Sensor calibration has been performed with film installed. | 2. Poorly connected connector in carrier. | 3. Faulty sensor circuit board 135AFC: LECO1, LEE20 (perforation detection), DTG20 (film leading end detection), LEF20, DTF20, DTE20 (Scanning timing or check tape detection) 240AFC: LEF20, DTI20 | 4. Faulty circuit board 135AFC: CYB20 240AFC: CYC20 | 5. Faulty nest section | (1) Check whether or not the sensor calibration was performed correctly. (2) Check the connector in carrier. (3) Check the sensor in the I/O check. (4) Check the circuit board. 135AFC: CYB20 240AFC: CYC20 (5) Check the harness in carrier. | (1) Perform sensor calibration without film inserted. (If the sensor cover glass is dirty, clean it.) (2) Check the connectors in carrier. 135AFC: CYB1, CYB1A, CYB1B, D401, D400, LEE1, CYB6, D405, D401, D403 | 1. When the CYB20 or CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. When a sensor circuit board is replaced, check the optical axis between the photo transistors and perform sensor calibration. | |
| E-1226 | Lens control sensor (conjugate length upper limit) abnormality detected. | Conjugate length upper limit error (CTB) | The upper position sensor (D103) detects the conjugate length variable section after the motor (M101) is driven. | Faulty conjugate length variable upper position sensor (D103) or conjugate length variable home position sensor (D102), or abnormal shading function | Poorly connected or broken harness between the CTB20 circuit board and conjugate length upper limit/home position sensor | Faulty CTB20 circuit board | Check whether or not the conjugate length drive section is in the upper limit. If it is in the upper limit: Faulty conjugate length home position sensor Perform I/O check while shading the sensor. If the sensor turns ON, mechanical trouble may be the cause. If the sensor remains OFF, conjugate length home position sensor is faulty. If it is not in the upper limit: Conjugate length upper limit sensor is faulty. | If conjugate length drive section is in the upper limit and home position sensor is normal, the position of sensor/actuator is abnormal. Repair or replace the faulty parts. | If conjugate length drive section is not in the upper limit and home position sensor is abnormal: - Replace the conjugate length home position sensor. - Repair or replace the harness between CN9 on the CTB20 and the home position sensor. - Replace the CTB20 circuit board. | Restart the system to confirm the scanner initialization is completed normally. | ||
| E-1227 | Lens control sensor (conjugate length lower limit) abnormality detected. | Conjugate length lower limit error (CTB) | The lower position sensor (D104) detects the conjugate length variable section after the motor (M101) is driven. | Faulty conjugate length variable lower position sensor (D104). | Poorly connected or broken harness between the CTB20 circuit board and conjugate length lower limit sensor | Faulty CTB20 circuit board | Faulty conjugate length lower limit sensor | Replace the faulty parts/conjugate length lower limit sensor. | Repair or replace the harness between CN9 on the CTB20 and the conjugate length lower limit sensor. | Restart the system to confirm the scanner initialization is completed normally. | ||
| E-1228 | Lens control sensor (conjugate home) abnormality detected. | Conjugate length initialization error (CTB) | The home position sensor (D102) does not detect the home position when the conjugate length variable section is driven toward the home position for 14000 pulses. | Faulty circuit board: CTB20, PWR20 | Faulty conjugate length variable motor or conjugate length home position sensor, or abnormal shading function | Poorly connected or broken harness between the CTB20 circuit board and motor, sensor, main power supply or PWR20 circuit board | Mechanical malfunction in conjugate length drive section | Faulty main power supply | Perform Scanner I/O Check in the maintenance mode to clarify the cause. If meshing error is found or abnormal sound is heard: - Check the movement of the conjugate length drive section. - Check the harness between the CN5 on CTB20 and conjugate length motor. If the harness is broken, replace it. If the motor does not rotate: - Check whether or not the other motors rotate. - Check the motor harness. If only conjugate length and shutter motors are faulty, CP3 on the CTB20 circuit board may be tripped. If the sensor does not detect: Check whether or not the other sensors are normal. If all sensors are abnormal, CP7 on the CTB20 circuit board may be tripped. | If meshing error is found or abnormal sound is heard: (1) Replace the conjugate length drive section. (2) Replace the conjugate length motor. (3) Replace the CTB20 circuit board. (4) Repair or replace the harness between CN15 on the CTB20 circuit board and conjugate length motor. | - Replace the CTB20 circuit board. - Replace the PWR20 circuit board. - Repair or replace the harness between CN3 on the CTB20 circuit board and PWR1 on the PWR20 circuit board. - Repair or replace the harness between PWR6 on the PWR20 circuit board and main power supply. - Replace the main power supply. (2) Replace the conjugate length motor. | Check the operation in Scanner I/O Check, or restart the system to confirm the scanner initialization is completed normally. |
| E-1229 | Lens control sensor (lens home) abnormality detected. | Lens initialization error (CTB) | The home position is not detected when the lens is driven toward the home position for 3000 pulses. | Faulty circuit board: CTB20, PWR20 | Faulty lens motor or lens home position sensor, or abnormal shading function | Poorly connected or broken harness between the CTB20 circuit board and motor, sensor, main power supply or PWR20 circuit board | Mechanical malfunction in lens drive section or lens unit | Faulty main power supply | Perform Scanner I/O Check in the maintenance mode to clarify the cause. | If meshing error is found or abnormal sound is heard: (1) Replace the conjugate length drive section. (2) Replace the conjugate length motor. (3) Replace the CTB20 circuit board. (4) Repair or replace the harness between CN15 on the CTB20 circuit board and conjugate length motor. | - Replace the CTB20 circuit board. - Replace the PWR20 circuit board. - Repair or replace the harness between CN3 on the CTB20 circuit board and PWR1 on the PWR20 circuit board. - Repair or replace the harness between PWR6 on the PWR20 circuit board and main power supply. - Replace the main power supply. (2) Replace the conjugate length motor. If sensor does not detect: - Replace the lens home position sensor. - Replace the CTB20 circuit board. - Repair or replace the harness between CN9 on the CTB20 circuit board and lens home position sensor. | Check the operation in Scanner I/O Check, or restart the system to confirm the scanner initialization is completed normally. |
Manual page 134 (PDF page 138)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-1230 | Shutter control sensor (home) abnormality detected. | Shutter initialization error (CTB) | The shutter home position is not detected after the shutter is driven for 1000 pulses. | Faulty circuit board: CTB20, PWR20 | Faulty shutter motor or shutter home position sensor, or abnormal shading function | Poorly connected or broken harness between the CTB20 circuit board and motor, sensor, main power supply or PWR20 circuit board | Mechanical malfunction in shutter unit | Faulty main power supply | Perform Scanner I/O Check in the maintenance mode to clarify the cause. | If meshing error is found or abnormal sound is heard: (1) Replace the shutter unit including shutter motor. (2) Replace the CTB20 circuit board. (3) Repair or replace the harness between CN15 on the CTB20 circuit board and shutter motor. If the motor does not rotate: - Check whether or not the other motors rotate. If only conjugate length and shutter motors are faulty, CP3 on the CTB20 circuit board may be tripped. If all motors do not rotate, driving power (+24V) may not be present. - Replace the CTB20 circuit board. - Replace the PWR20 circuit board. - Repair or replace the harness between CN3 on the CTB20 circuit board and PWR1 on the PWR20 circuit board. - Repair or replace the harness between PWR6 on the PWR20 circuit board and main power supply. - Replace the main power supply. - Replace the shutter motor. (4) - Repair or replace the harness between CN15 on the CTB20 circuit board and shutter motor. - Repair or replace the harness between CN16 on the CTB20 circuit board and main power supply. | If the sensor does not function: (1) Check whether or not the other sensors are normal. If all sensors are abnormal, check the harness related to the CTB20 circuit board. - CN0 on CTB20 -to- each sensor in scanner section - CN10 on CTB20 -to- each sensor in light source section - CN8 on CTB20 -to- temperature sensor in scanner section - CN2 on CTB20 -to- PWR1 on PWR20 (2) Perform I/O check while shading the sensor. If the sensor turns ON, mechanical trouble may be the cause. If the sensor remains OFF, the sensor is faulty. (3) Replace the shutter home position sensor. (4) Replace the CTB20 circuit board. (5) Repair or replace the harness between CN9 on CTB20 circuit board and shutter home position sensor. | Check the operation in Scanner I/O Check, or restart the system to confirm the scanner initialization is completed normally. |
| E-1231 | Light source aperture control sensor (home) abnormality detected. | Light source aperture initialization error (CTB) | The light source aperture home position sensor (D201) or standby sensor (D203) does not function when the aperture is driven toward the home position for 150 pulses. | Faulty circuit board: CTB20, PWR20 | Faulty light source aperture motor, light source aperture home position sensor or light source aperture waiting position sensor, or abnormal shading function | Poorly connected or broken harness between the CTB20 circuit board and motor, sensor, main power supply or PWR20 circuit board | Mechanical malfunction in filter unit | Faulty main power supply | Perform Scanner I/O Check in the maintenance mode to clarify the cause. | If meshing error is found or abnormal sound is heard: (1) Replace the light source aperture unit. (2) Replace the CTB20 circuit board. (3) Repair or replace the harness between CN14 on the CTB20 circuit board and light source aperture motor. If the motor does not rotate: - Check whether or not the other motors rotate. If only light source aperture and balance filter motors are faulty, CP1 on the CTB20 circuit board may be tripped. If all motors do not rotate, driving power (+24V) may not be present. - Replace the CTB20 circuit board. - Replace the PWR20 circuit board. - Repair or replace the harness between CN3 on the CTB20 circuit board and PWR1 on the PWR20 circuit board. - Repair or replace the harness between PWR6 on the PWR20 circuit board and main power supply. - Replace the main power supply. - Replace the shutter motor. (4) - Repair or replace the harness between CN14 on the CTB20 circuit board and light source aperture motor. - Repair or replace the harness between CN13 on the CTB20 circuit board and main power supply. | If the sensor does not function: (1) Check whether or not the other sensors are normal. If all sensors are abnormal, check the harness related to the CTB20 circuit board. (2) Perform I/O check while shading the sensor. If the sensor turns ON, mechanical trouble may be the cause. If the sensor remains OFF, the sensor is faulty. (3) Replace the light source aperture home position sensor. (4) Replace the CTB20 circuit board. (5) Repair or replace the harness between CN10 on CTB20 circuit board and light source aperture home position sensor. | Check the operation in Scanner I/O Check, or restart the system to confirm the scanner initialization is completed normally. |
| E-1232 | Balance filter control sensor (home) abnormality detected. | Balance filter initialization error (CTB) | The balance home position sensor does not function when the motor is driven toward the home position for 2000 pulses. | Faulty circuit board: CTB20, PWR20 | Faulty balance filter motor or balance filter home position sensor, or abnormal shading function | Poorly connected or broken harness between the CTB20 circuit board and motor, sensor, main power supply or PWR20 circuit board | Mechanical malfunction in filter unit | Faulty main power supply | Perform Scanner I/O Check in the maintenance mode to clarify the cause. | If meshing error is found or abnormal sound is heard: (1) Replace the balance filter unit. (2) Replace the CTB20 circuit board. (3) Repair or replace the harness between CN14 on the CTB20 circuit board and light source aperture motor. If the motor does not rotate: - Check whether or not the other motors rotate. If only light source aperture and balance filter motors are faulty, CP1 on the CTB20 circuit board may be tripped. If all motors do not rotate, driving power (+24V) may not be present. - Replace the CTB20 circuit board. - Replace the PWR20 circuit board. - Repair or replace the harness between CN3 on the CTB20 circuit board and PWR1 on the PWR20 circuit board. - Repair or replace the harness between PWR6 on the PWR20 circuit board and main power supply. - Replace the main power supply. - Replace the shutter motor. (4) - Repair or replace the harness between CN14 on the CTB20 circuit board and balance filter motor. - Repair or replace the harness between CN13 on the CTB20 circuit board and main power supply. | If the sensor does not function: (1) Check whether or not the other sensors are normal. If all sensors are abnormal, check the harness related to the CTB20 circuit board. (2) Perform I/O check while shading the sensor. If the sensor turns ON, mechanical trouble may be the cause. If the sensor remains OFF, the sensor is faulty. (3) Replace the balance filter home position sensor. (4) Replace the CTB20 circuit board. (5) Repair or replace the harness between CN10 on CTB20 circuit board and balance filter home position sensor. | Check the operation in Scanner I/O Check, or restart the system to confirm the scanner initialization is completed normally. |
Manual page 135 (PDF page 139)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-1233 | Error occurred in slider control sensor (home position). | MFC slide table motor initialization error | (1) State of sensor (D485) does not change from "Shaded" to "Transparent" after the slide table moves 15 mm from the mask setting position. (2) State of sensor (D485) does not change from "Shaded" to "Transparent" after the slide table moves 14 mm toward the mask setting position. | 1. Abnormal plug-in connector harness | 2. Faulty circuit board: CYA20, CTB20, SSD20 (slide table home position detection) | 3. Poorly connected connector in carrier | 4. Faulty slide table motor or slide table motor driver | 5. Broken harness in carrier | Replace the carrier. If film cannot be fed: (1) Check the CTB20 circuit board. (2) Check the plug-in connector harness. If film can be fed: (3) Check the connector in carrier. (4) Check the operation of feed motor in the I/O check. (5) Check the slide table stop sensor in the I/O check. (Rotate the slide table stop position detecting plate by hand.) (6) Check the CYA20 circuit board. (7) Check the harness in carrier. | (1) Replace the CTB20 circuit board. (2) Replace the plug-in connector harness. (3) Check the connectors in carrier: (5-phase motor: CN1 to CN3), M480, CYA6, SSD1 (4) Replace the slide table motor or slide table motor driver. (5) Replace the CYA20 or SSD20 circuit board. | 1. When the CYA20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. Adjust the position of all masks. | |
| E-1234 | Film nip control sensor (home) abnormality detected. | 135 nip motor initialization error | The nip home position sensor (D407) does not turn ON when the motor (M401) is driven for 3144 pulses to initialize the 135AFC soft nip. | 1. Faulty motor, broken drive belt or loose belt tension | 2. Poorly connected connector in carrier. | 3. Faulty circuit board: CYC20 or SSE20 (soft nip home position detection) | 4. Broken harness in carrier | 5. Motor gears not properly meshing due to increased load | (1) Check the operation of the motor in the I/O check. (2) Check whether or not the motor gear meshing occurs. (3) Check whether or not the drive belt is broken or belt tension is loose. (4) Check the connector in carrier. (5) Check the operation of soft nip home position sensor. (6) Check the CYB20 circuit board. (7) Check the harness in carrier. | (1) Replace the motor. (2) Grease soft nip cam. (3) Replace the belt or adjust belt tension. (4) Check the connector in carrier: CYB9, M401, CYB6, D407 (5) Replace the CYB20 or SSE20 circuit board | 1. When the CYB20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. 2. Adjust the belt tension. | |
| E-1235 | Variable film mask control sensor (home) abnormality detected. | 135 LHP motor initialization error | The home position sensor does not turn ON/OFF when initializing the 135AFC carrier. | 1. Film mask drive motor meshing error due to interference | 2. Film mask rack and pinion meshing error | 3. Poorly connected connector in carrier | 4. Faulty circuit board: CYB20, SSE20 (film mask home position detection) | 5. Broken harness in carrier | (1) Marks on mask and pinion do not match. (2) Check the operation of the mask drive motor in the I/O check. (3) Check the connector. (4) Check the operation of mask sensor in the I/O check. (5) Check the CYB20 circuit board. (6) Check the harness in carrier. | (1) Replace the F/P exchanging mechanism. (2) Replace the mask motor. (3) Check the connector in carrier: CYB9, M403, CYB1, CYB1B, D409 (4) Replace the CYB20 or SSE20 circuit board. | 1. When the CYB20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| E-1236 | Cartridge door control sensor (home) abnormality detected. | 240 door motor initialization error | The door open/close sensor (D441) on the 240AFC remains “Close” after the motor is driven toward door “Open” position for 536 pulses. | 1. Loose door open/close motor (M441) mounting screws. | 2. Faulty door open/close motor (M441). | 3. Poorly connected connector in carrier | 4. Faulty circuit board: CYC20, SSF20 (door open/close detection) | 5. Broken harness in carrier | (1) Check whether or not the motor mounting screws are loose. (2) Check the operation of the door motor in the I/O check. (3) Check the connector in carrier. (4) Check the operation of the door open/close sensor in the I/O check. (5) Check the CYB20 circuit board. (6) Check the harness in carrier | (1) Tighten the motor mounting screws. (2) Replace the motor. (3) Check the connector in carrier: CYC7, M441, CYC2, CYC2A (4) Replace the CYB20 or SSF20 circuit board. | 1. When the CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| E-1237 | Spool control sensor (home) abnormality detected. | Spool motor initialization error | The VEI sensor (D442) does not function VEI when driving the spool motor (M442) twice. | 1. Faulty spool motor | 2. Poorly connected connector in carrier. | 3. Faulty circuit board: CYC20 or SSH20 (VEI, chucking detection) | 4. Broken harness in carrier | (1) Check the operation of the spool motor in the I/O check. (2) Check the connector in carrier. (3) Check the operation of the VEI sensor in the I/O check. (4) Check the CYC20 circuit board. (5) Check the harness in carrier. | (1) Replace the spool motor. (2) Check the connectors in carrier: CYC7, M442, CYC2, CYC2A, SSH1 (3) Replace the CYB20 or SSH20 circuit board. | 1. When the CYC20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | ||
| W-1238 | Scanning lamp abnormality detected. | Abnormal lamp (CTB) | - The port indicating lamp is monitored for abnormality every 25 ms. If the same value is monitored two consecutive times, this error occurs. - Lamp power supply voltage fluctuates because the lamp is about to burn out. | The lamp is about to burn out. | Abnormal lamp power supply | Turn the lamp OFF in "I/O Check (43A)", cool the lamp for a few minutes, remove the lamp and check whether or not the lamp is about to burn out. | Replace the lamp. | |||||
| W-1239 | Scanner section temperature too high. | Abnormal temperature in scanner section (safety thermostat error) (CTB) | The port indicating safety thermostat error is monitored every 25 ms. If the same value is monitored two consecutive times, this error occurs. | Clogged light source section air filter | Faulty light source section cooling fan | Clogged light source section air outlet | Faulty light source section safety thermostat | - Clean the light source section air filter. - Check the operation of the cooling fan. - Reset the safety thermostat. | - Keep enough space between the scanner and the wall. - If the safety thermostat cannot be reset, replace the safety thermostat. | None | ||
| E-1240 | Error occurred in slider drive axis stop sensor (home position). | MFC slide table drive error | The slide table stop sensor (D486) on the MFC does not function when the table is driven for 3.0 mm. | 1. Loose screws securing knob. | 2. Faulty slide table feed motor | 3. Poorly connected or broken harness in carrier | 4. Faulty circuit board: CYA20, CTB20, SSJ20 (slide table stop sensor) | 5. Slide table interference | Replace the carrier. If film cannot be fed: (1) Check the CTB20 circuit board. (2) Check the plug-in connector harness. If film can be fed: (3) Check the connector in carrier. (4) Check the operation of feed motor in the I/O check. (5) Check the slide table stop sensor in the I/O check. (Rotate the slide table stop position detecting plate by hand.) (6) Check the CYA20 circuit board. (7) Check the harness in carrier. | (1) Replace the CTB20 circuit board. (2) Replace the plug-in connector harness. (3) Check the connectors in carrier: (5-phase motor: CN1 to CN3), M480, CYA4, D486 (4) Tighten the screw securing the slide table stop position detecting plate, or replace the slide table motor or slide table motor driver. (5) Replace the SSJ20 circuit board. (6) Replace the CYA20 circuit board. | 1. When the CYA20 circuit board is replaced, follow the procedure given in the manual for replacing the circuit board in the carrier. | |
| W-1241 | Carrier removed. | The carrier has been removed when fine-scanning . | - Fine-scanning is performed without the carrier installed. - The carrier has been removed while fine-scanning. | Same as W-1211 | Same as W-1211 | Same as W-1211 | Same as W-1211 |
Manual page 136 (PDF page 140)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| X-1242 | Process not performed due to lack of frame information. | There is no frame data. | 135AFC: - Specified frame information is not registered when fine-scanning. - Specified frame information is not registered when moving frame position. - Specified frame number is more than 128 (maximum number of registration data) when reading frame data. | |||||||||
| W-1243 | Cartridge reshaped. | Reshaped cartridge is detected. | The TPA sensor (D455) functions “Two-time reshaped film” because length between the TP and the DTP is less than 77.6mm. | Two-time reshaped film cartridge is inserted. | 1. When printing reshaped film, print it with MFC. 2. If it is not a reshaped film, check TAP sensor in the I/O check. | 2. (1) Check the operation of TAP sensor. (2) Perform sensor calibration. | ||||||
| W-1244 | Carrier's magnetic head is stained. | Magnetic head reading error | A single track cannot be read three times when data are written to all four tracks on the trailer section. | Solid matter stuck to magnetic head. | Faulty edge following mechanism on magnetic head. | Loose, poorly connected or broken harness. | - Check whether or not the edge following mechanism operates smoothly. - Check whether or not the screws mounting the magnetic head are tight. - Check the performance of the reading head. If the reading performance is lower than the standard, clean the reading head. If the reading performance is higher than the standard, clean the writing head. | Call technical representative in the case of abnormal adjustment. | ||||
| W-1245 | Carrier cover is open. | Pressure cover is open when installing the carrier. | Pressure cover is open when installing the carrier. (This error does not occur because the cover sensor has been deleted.) | Same as W-1210 | Same as W-1210 | Same as W-1210 | Same as W-1210 | |||||
| W-1246 | Film is too short. Cannot be scanned at correct frame position. | Nip of both feed rollers is released. (CTB/135) | ||||||||||
| E-1247 | Carrier EEPROM data abnormal. | Carrier EEPROM data is abnormal. | Carrier is removed during initialization. | Faulty carrier circuit board | Faulty CTB20 circuit board | Faulty GMB/C circuit board | Remove and reinstall the carrier. | - Remove and reinstall the carrier slowly. - Do not Remove the carrier while the indicator lamp lights red. | Perform carrier program download. | Check whether the harness is poorly connected or broken. | ||
| W-1248 | Wrong carrier installed. | Carrier NC135AG or NC240AG has been installed. | ||||||||||
| W-1249 | Carrier status changed. | CTB status error occurred when using the 135ANL. | ||||||||||
| W-1250 | Feeding film failed. Remove film. | Film feed jamming occurred when using the 135ANL. (CTB/AFC) | ||||||||||
| W-1251 | Feeding film failed. Remove film. | Film rewind jamming occurred when using the 135ANL. (CTB/AFC) | ||||||||||
| W-1252 | Undefined error occurred. | This error is not used. | ||||||||||
| W-1253 | Initializing of carrier failed. | Slide table locking is detected during initialization. | ||||||||||
| W-1254 | Initializing of carrier failed. | Slide table locking is detected during initialization. | ||||||||||
| W-1255 | Feeding motor or feeding drive clutch malfunctions. | Mount loader does not move from the home position. | ||||||||||
| W-1256 | Mount feeding error occurred. | Film mount cannot be fed to the mount positioning sensor. |
Manual page 137 (PDF page 141)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1257 | Mount feeding error occurred. | Film mount cannot be fed to the mount positioning sensor. | ||||||||||
| W-1258 | Undefined error occurred. | This error is not used. | ||||||||||
| W-1259 | Undefined error occurred. | This error is not used. | ||||||||||
| W-1260 | Mount remains in carrier. | Film mount is detected during initialization. | ||||||||||
| W-1261 | Undefined error occurred. | This error is not used. | ||||||||||
| W-1262 | Mount remains in carrier. | Film mount is detected during initialization. | ||||||||||
| W-1263 | Mount exit error occurred. | Jamming has occurred in the mount receiving section. | ||||||||||
| W-1264 | Slider driving motor abnormal. | Slide table drive motor locking is detected. | ||||||||||
| W-1265 | Mount remains in carrier. | Film mount is detected during initialization. | ||||||||||
| W-1266 | Undefined error occurred. | This error is not used. | ||||||||||
| W-1267 | Feeding motor or feeding drive clutch malfunctions. | Mount loader does not return to the home position. | ||||||||||
| W-1268 | Mount(s) not found. | Film mount is not installed when printing. | ||||||||||
| I-1269 | Detecting of leading frame failed. | Film mount is incorrectly set. | ||||||||||
| I-1270 | No mount is set to print. | Only the sort mount is set. | ||||||||||
| E-1301 | Image processing section malfunction. | GMB- Peripheral | Definition only. | |||||||||
| E-1302 | Image processing section malfunction. | GMB-Image bus | Definition only. | |||||||||
| E-1303 | Image processing section malfunction. | GMB-IM | Definition only. | |||||||||
| E-1304 | Image processing section malfunction. | GFM-MMU | Signal is not activated within about 100µsec after image sending command is transferred to the GFM20 circuit board. | Faulty GFM20 circuit board. | Faulty GMB/C circuit board | (1) Replace the GFM circuit board. (2) Replace the GMB/C circuit board. | Replace the circuit board. | None | Perform printing to confirm scanning operation is normal. | |||
| E-1305 | Image processing section malfunction. | GFM-SPL1 | Definition only. | |||||||||
| E-1306 | Image processing section malfunction. | GFM-SPL2 | Definition only. | |||||||||
| E-1307 | Image processing section malfunction. | GFM-SAE | Definition only. |
Manual page 138 (PDF page 142)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-1308 | Image processing section malfunction. | GIP-MMU | Signal is not activated within about 100µsec after image sending command is transferred to the GIP20 circuit board. | Faulty GIP20 circuit board. | Faulty GMB/C circuit board | (1) Replace the GIP circuit board. (2) Replace the GMB/C circuit board. | Replace the circuit board. | None | Perform printing to confirm scanning operation is normal. | |||
| E-1309 | Image processing section malfunction. | GIP-SKI | Definition only. | |||||||||
| E-1310 | Image processing section malfunction. | GIP-MKS1 | Definition only. | |||||||||
| E-1311 | Image processing section malfunction. | GIP-MKS2 | Definition only. | |||||||||
| E-1312 | Image processing section malfunction. | GIP-MOR | Definition only. | |||||||||
| E-1313 | Image processing section malfunction. | GIP-JYN1 | Definition only. | |||||||||
| E-1314 | Image processing section malfunction. | GIP-JYN2 | Definition only. | |||||||||
| E-1315 | Image processing section malfunction. | GIP-MTA | Definition only. | |||||||||
| E-1316 | Image processing section malfunction. | GIP-SAE | Definition only. | |||||||||
| E-1317 | Image processing section malfunction. | GLO-KR1 | Definition only. | |||||||||
| E-1318 | Image processing section malfunction. | GLO-GIB | Mode switching is not completed within about 50msec. after the memory mode switching command is sent to overlay memory controller on the GLO20 circuit board. | Faulty GLO20 circuit board. | Faulty GMB/C circuit board | (1) Replace the GLO circuit board. (2) Replace the GMB/C circuit board. | Replace the circuit board. | None | Confirm the front print can be performed normally. | |||
| E-1319 | Image processing section malfunction. | GLO-1394 | Definition only. | |||||||||
| E-1320 | Image processing section malfunction. | GIS-IIS1 | Definition only. | |||||||||
| E-1321 | Image processing section malfunction. | GIS-IIS2 | Definition only. | |||||||||
| E-1322 | Image processing section malfunction. | GIS-FSC | Definition only. | |||||||||
| X-1351 | Image processing section abnormality occurred | H/W setting parameter error | Upper module attempts to set an invalid value to H/W of the GMB image processing section. | |||||||||
| X-1352 | Image processing section abnormality occurred | H/W setting status error | - Image transfer is attempted when H/W of the GMB is in busy state. - Faulty H/W | |||||||||
| X-1353 | Image processing section abnormality occurred | IIS1 FIFO full | This error is not used. | |||||||||
| X-1354 | Image processing section abnormality occurred | Common page not set | Image processing is attempted when the setting common to the order is not yet sent from the main control unit to GMB. |
Manual page 139 (PDF page 143)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| X-1355 | Image processing section abnormality occurred | Individual page not set | Image processing is attempted when the settings for individual frames are not yet sent from the main control unit to GMB. | |||||||||
| X-1356 | Image processing section abnormality occurred | Abnormal sequence table | ||||||||||
| X-1357 | Image processing section abnormality occurred | System call error | ||||||||||
| X-1358 | Image processing section abnormality occurred | Incorrect event parameter | ||||||||||
| X-1359 | Image processing section abnormality occurred | Incorrect event received | ||||||||||
| X-1360 | Image processing section abnormality occurred | Undefined event received | ||||||||||
| X-1361 | Image processing section abnormality occurred | Event sending failed | ||||||||||
| X-1362 | Image processing section abnormality occurred | Image transfer time-out | ||||||||||
| W-1401 | Scanning lamp not stabilized. After stabilized, perform pre-scanning. | Specified time has not elapsed after the scanner lamp is lit. This error does not output because the error is output from the scanner. | Definition only. | |||||||||
| W-1402 | Printer temperature adjustment not stabilized. | Laser unit has not reached specified temperature. This error does not output because of specification modification. | Definition only. | 1. Printing is performed immediately after the processor is turned ON. | 2. Abnormal temperature control (for 5 minutes) | 1. Perform printing after the LCD display on the processor indicates "Standby" state. 2. Restart the processor. | ||||||
| W-1403 | Processor temperature adjustment not stabilized. | Processing section has not reached specified temperature. This error does not output because of specification modification. | Definition only. | |||||||||
| W-1404 | Carrier not installed. | Carrier is not installed. | Carrier is not installed. | Same as W-1105 | Same as W-1105 | Same as W-1105 | Same as W-1105 | |||||
| W-1405 | MFC mask not installed. | MFC mask is not installed. | MFC mask is not installed. | Same as W-1208 | Same as W-1208 | Same as W-1208 | Same as W-1208 |
Manual page 140 (PDF page 144)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1406 | %MAGAZINE% not installed or paper end processing in progress. | Paper magazine is not installed. | Paper magazine is not installed. | |||||||||
| W-1407 | When selecting "Auto", the magazine corresponding to the selected print size | Print size and paper width do not match. | Print size and paper width do not match. | |||||||||
| W-1408 | Back print cannot be performed with specified paper. | Back printing is specified with medium weight paper. | Back printing is specified with medium weight paper. | |||||||||
| W-1410 | Error occurred during the auto correction. | An error occurred during order auto setup. | Main control unit: Image processing module returns error during order auto setup. Abnormal pre-scanning data, abnormal argument from upper module or memory reservation failure | Faulty hard disk or main control unit | 1. Restart the system. 2. Reinstall system software. 3. Replace the main control unit. | |||||||
| W-1411 | Error occurred during the auto correction. | An error occurred during frame auto setup. | Main control unit: Image processing module returns error during frame auto setup. Abnormal pre-scanning data, abnormal argument from upper module or memory reservation failure | Faulty hard disk or main control unit | 1. Restart the system. 2. Reinstall system software. 3. Replace the main control unit. | |||||||
| W-1413 | Magnification too high. | Print magnification is outside the specified range. | Definition only. | |||||||||
| I-1414 | To obtain the best print quality, stabilize scanning lamp. | Specified time has not yet passed after the scanner lamp lights. | Specified time has not yet passed after the scanner lamp lights. | |||||||||
| I-1415 | Monitoring cancelled due to error occurrence. | An error occurred in monitoring. Process cannot be continued. | An error occurred in monitoring. Process cannot be continued. Error factor is displayed on the screen. | |||||||||
| I-1416 | Scanner is being corrected. | Scanner correction is in progress. | Scanner correction is in progress. | |||||||||
| W-1417 | Error occurred while creating monitoring images. | An error occurred during auto setup. | Main control unit: Image processing module returns error during auto setup. Abnormal pre-scanning data, abnormal argument from upper module or memory reservation failure | Faulty hard disk or main control unit | 1. Restart the system. 2. Reinstall system software. 3. Replace the main control unit. | |||||||
| W-1418 | %MAGAZINE% not installed or currently in paper end process. | Paper magazine is not detected during index format consistency check. | Paper magazine is not detected during index format consistency check. | |||||||||
| W-1419 | Width of index format and paper width of magazine do not match. | Incorrect paper width is detected during index format consistency check. | Incorrect paper width is detected during index format consistency check. | |||||||||
| I-1420 | Post- operational check cannot be started because printer is still processing another job. | Processor is in operation when starting the post-operatio nal check. | Operator's indication is rejected because a command for post-operational check is issued while in processing. | |||||||||
| I-1421 | Post- operation check not started due to error occurrence in printer. | NG is received from printer at the beginning of the post-operatio nal check. | Operator's indication is rejected because NG is received from processor at the beginning of the post-operational check. |
Manual page 141 (PDF page 145)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1422 | Connection with printer failed. | “No response” is received from printer at the beginning of the post- operational check. | “No response” is received from printer at the beginning of the post-operational check. | Same as E-2102 | Poorly connected or broken cable, or 1394 communication error due to faulty FMA20 circuit board | Faulty GLO or CTL circuit board | Check the 1394 cable. Replace the FMA20 circuit board. | Replace the 1394 cable/Replace the FMA20 circuit board. | None | After replacing 1394 cable or FMA20 circuit board, restart the system and perform the post-operational check. | ||
| E-1423 | Downloading image processing section program failed. Restart the system. | GMB/C downloading failed at system start-up. | Main control unit: nnSystem down loader notifies error. This error occurs when down loader has not received reply from GMB/C for 10 seconds. | Poorly connected SCSI cable or harness | Faulty GIS circuit board | Faulty GMB/C20 circuit board | Faulty main control unit (SCSI circuit board or main body) | Incorrectly set SCSI-related data (at shipment) | Check the power for GMB/C circuit board.® Replace the SCSI cable.® Replace the GIS circuit board.® Replace the GMB circuit board.® Reinstall system software.® Replace the main control unit. | (Open the main control unit, and disconnect/connect each circuit board (especially memory board). Sometimes this method solves the problem.) | ||
| E-1424 | Downloading carrier program failed. | Carrier program download failed at system start-up. | This error occurs when the main control unit has not received reply from CTB via GMB for 10 seconds. | Same as E-1423 | Faulty CTB20 circuit board | Poorly connected or broken harness between CTB and GMB | Faulty GMB/C20 circuit board | Poorly connected or broken harness between CTB and main power supply | When E-1423 occurs, this error also occurs. (See E-1423.) Check the LED (D1) on the CTB20 circuit board. If the LED is OFF: (1) Replace the CTB20 circuit board. (2) Replace the harness between CN1 on the CTB20 and main power supply. If the LED is ON: (1) Replace the harness between CN5 on CTB20 and CN4 on GMB20. (2) Replace the CTB20 circuit board. (3) Replace the GMB20 circuit board. | Replace the faulty parts. (Open the main control unit, and disconnect/connect each circuit board (especially memory board). Sometimes this method resolves the problem.) | Restart the system and confirm the scanner initialization is completed normally. | |
| E-1425 | Printer initialization failed. Call technical representative. | Processor initialization failed during system initialization (communication error) | Main control unit: An error is returned during processor initialization (EZPRN_DO_INIT) Output driver process (EzPrin.exe): An error is returned when Create Process of initialization sequencer (PrnInit.exe) fails. | Same as E-1424 | Poorly connected 1394 cable | Faulty FMA/FMC/CTL/ GLO/GMB circuit board | Faulty hard disk or main control unit | When E-1424 occurs, this error also occurs. (See E-1424.). If E-1424 does not occur: Replace the 1394 cable.® Replace the FMA circuit board.® Replace the FMC circuit board.® Replace the CTL circuit board.® Replace the GLO circuit board.® Replace the GMB circuit board.® Reinstall system software.® Replace the main control unit. | Replace the 1394 cable.® Replace the FMA circuit board.® Replace the FMC circuit board.® Replace the CTL circuit board.® Replace the GLO circuit board.® Replace the GMB circuit board.® Reinstall system software.® Replace the main control unit. | |||
| W-1426 | Remote printer operation failed. | Printer’s remote power ON failed at system start-up. | Main control unit: When sending remote power control command to nnSystem on GMB: (1) Command time-out (5 sec.) occurs. (2) An error is notified. | The circuit breaker of the printer is OFF. | Poorly connected or broken 1394 cable | Poorly connected or broken harness between FMC20 and CTL20 | Faulty FMA20 circuit board | Faulty CTL20 circuit board | Check the circuit breaker.® Check the 1394 cable (on both scanner and printer sides).® Check the harness between FMC20 and CTL20.® Replace the FMA20 circuit board. | Turn ON the circuit breaker. Replace the 1394 cable. Replace the harness between FMC20 and CTL20. Replace the FMA20 circuit board. Replace the CTL20 circuit board. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Start up the printer from the scanner. |
| W-1427 | Connection with printer failed. | Error returned when the printer status notice registering command is issued at start-up. | Main control unit: Error returned when the printer status notice registering command is issued at start-up. | Poorly connected or broken 1394 cable | (software) | Check the cable connection between the scanner and printer. Check whether or not FG is loose. | Check the cable connection between the scanner and printer. Check whether or not FG is loose. | None | Restart the system to confirm the error does not recur. | |||
| W-1428 | Connection with printer failed. | Error returned when the magazine status retrieving command is issued to printer at start-up. | Main control unit: Error returned when the magazine status retrieving command is issued to printer at start-up. | Poorly connected or broken 1394 cable | (software) | Check the cable connection between the scanner and printer. Check whether or not FG is loose. | Check the cable connection between the scanner and printer. Check whether or not FG is loose. | None | Restart the system to confirm the error does not recur. | |||
| W-1429 | Carrier cover opened. | The carrier pressure cover is open. | The carrier pressure cover is open. | Same as W-1210 | Same as W-1210 | Same as W-1210 | Same as W-1210 | |||||
| W-1430 | Light source section cover opened. | The light source section cover is open. | The light source section cover is open. | Same as W-1102 | Same as W-1102 | Same as W-1102 | Same as W-1102 | |||||
| W-1431 | Software error occurred. | Error occurred when reading the resource manager’s parameter setting. | Error occurred when reading the resource manager’s parameter setting. | Faulty hard disk or main control unit | (1) Restart the system software. (2) Reinstall system software. (3) Replace the main control unit. |
Manual page 142 (PDF page 146)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-1432 | Communication error occurred between main controller and image processor (sending parameter failed). | Error occurred when setting parameters to GMB. | Main control unit: SCSI error or communication time-out (2 min.) occurred when transferring image processing condition into GMB20 circuit board. | Poorly connected SCSI cable | Faulty or poorly connected SCSI board on main control unit | Faulty or poorly connected GIS circuit board | Faulty GMB circuit board (DMA to memory) | Check or replace the SCSI cable.® Replace the GIS circuit board.® Replace the GMB circuit board.® Reinstall system software.® Replace the main control unit. | Check or replace the SCSI cable.® Replace the GIS circuit board.® Replace the GMB circuit board.® Reinstall system software.® Replace the main control unit. | |||
| E-1433 | Communication error occurred between main controller and image processor (image processing control failure). | Error occurred when starting JOB list (DoFineIp_xx x) | Main control unit: SCSI error or communication time-out (2 min.) occurred when transferring image process start command for fine-scanning into GMB20 circuit board. | Poorly connected SCSI cable | Faulty or poorly connected SCSI board on main control unit | Faulty or poorly connected GIS circuit board | Faulty GMB/GFM/GIP/ GLO or other circuit board (Image transfer is not completed.) | Check or replace the SCSI cable.® Replace the GIS circuit board.® Replace the GFM circuit board.® Replace the GIP circuit board.® Replace the GLO circuit board.® Replace the CDS circuit board.® Replace the GMB circuit board.® Reinstall system software.® Replace the main control unit. | Check or replace the SCSI cable.® Replace the GIS circuit board.® Replace the GFM circuit board.® Replace the GIP circuit board.® Replace the GLO circuit board.® Replace the CDS circuit board.® Replace the GMB circuit board.® Reinstall system software.® Replace the main control unit. | |||
| E-1434 | Communication error occurred between main controller and image processor (image processing circuit board GMB malfunction). | JOB list results in NG. | Main control unit: SCSI error, 1394 communication error or time-out occurred when receiving image process result command from GMB20 circuit board. | Poorly connected 1394 cable, faulty GLO or CTL circuit board. | - Poorly connected SCSI cable - Poorly connected or faulty SCSI board or GIS circuit board | Faulty GMB/GFM/GIP/ GLO or other circuit board (Image transfer is not completed.) | When pre-scanning or status display is possible without system restarted: - Printer section is not ready to receive images. - Printer fails ISO transfer. When pre-scanning or status display is impossible: - Scanner hangs up. | Check or replace the 1394 cable. Check or replace the SCSI cable. Replace the FMA circuit board. Replace the FMC circuit board.® Replace the CTL circuit board. ® Replace the GLO circuit board. ® Replace the GIS circuit board. ® Replace the GFM circuit board. ® Replace the GIP circuit board. ® Replace the GMB circuit board. ® Reinstall system software. ® Replace the main control unit. | Check the circuit boards in the image processing section with the function tester. | |||
| E-1435 | Error occurred in transferring image from scanner to printer. | Time-out is noticed in transferring image from GMB to printer. | Main control unit: Time-out is noticed in transferring image from scanner to printer (EZPRN_NOTIFY_SHEETSTS). (Printer detects time-out (10 sec.) although GMB assumes that image transfer is completed.) | Poorly connected 1394 cable, faulty GLO or CTL circuit board. | If E-2102 or E-2108 does not occur concurrently: Replace the GLO circuit board. ® Replace the FMA circuit board. ® Replace the FMC circuit board. ® Replace the CTL circuit board. If E-2102 or E-2108 occurs concurrently: Replace the 1394 cable. ® Replace the GLO circuit board. ® Replace the FMA circuit board. ® Replace the FMC circuit board. ® Replace the CTL circuit board. | Check the circuit boards in the image processing section with the function tester. | Replace the related circuit boards in order. (Check the input signal in advance with the function tester.) | |||||
| W-1436 | Software error. Re-start scanner and printer. | Error occurred during index frame image editing (set Frame Image). | Error occurred during index frame image editing. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall system software. (3) Replace the main control unit. | |||||||
| W-1437 | Magnification too high. | Scanning condition calculation results in NG. | Scanning condition calculation results in NG. This error may occur when printing index print and magnification is too high. | |||||||||
| W-1438 | Software error. | Error occurred when acquiring HW parameter from SIP. | Error occurred when transferring data between the internal modules. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall system software. (3) Replace the main control unit. | |||||||
| W-1439 | Software error. | SIP’s index print image creation results in NG. | Error occurred when transferring data between the internal modules. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall system software. (3) Replace the main control unit. | |||||||
| W-1440 | Software error. | Error occurred when acquiring SIP’s index print image. | Error occurred when transferring data between the internal modules. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall system software. (3) Replace the main control unit. | |||||||
| W-1441 | Software error. | Error occurred when acquiring parameter set from resource manager. | Error occurred when acquiring parameter set from resource manager. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall system software. (3) Replace the main control unit. |
Manual page 143 (PDF page 147)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1442 | Software error. | Error occurred at the JOB list start-up(DoFi nelp_xxx). | Error occurred when transferring data between the internal modules. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall system software. (3) Replace the main control unit. | |||||||
| E-1443 | Communication error occurred between main controller and image processor (parameter setting error). | JOB list results in NG. | Main control unit: SCSI error or time-out (2 min.) occurred when transferring image process condition and image process start commands into GMB20 circuit board during file print such as index print or DSC print. | Poorly connected SCSI cable | Faulty or poorly connected SCSI board on main control unit | Faulty or poorly connected GIS circuit board | Faulty GMB/GFM/GIP/ GLO or other circuit board (Image transfer is not completed.) | Check or replace the SCSI cable. ® Replace the GIS circuit board. ® Replace the GFM circuit board. ® Replace the GIP circuit board. ® Replace the GLO circuit board. ® Replace the GMB circuit board. ® Reinstall system software. ® Replace the main control unit. | Check the circuit boards in the image processing section with the function tester. | Replace the related circuit boards in order. (Check the input signal in advance with the function tester. | ||
| W-1445 | Normal pre-scanning was not performed. | Error occurred in GMB during pre-scanning. | SCSI communication error or IIS1 FIFO FULL occurred when transferring image process condition, image process start condition and image process start commands into GMB20 circuit board during pre-scan. | Poorly connected SCSI cable | Faulty or poorly connected SCSI board on main control unit | Faulty or poorly connected GIS circuit board | Faulty GMB circuit board (DMA to memory) | Check or replace the SCSI cable. ® Replace the GIS circuit board. ® Replace the GMB circuit board. ® Reinstall system software. ® Replace the main control unit. | ||||
| W-1446 | Error occurred while retrieving parameters from image processing module. | Error occurred when acquiring scan parameter from SIP during the consistency check. | Error occurred when transferring data between the internal modules. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall system software. (3) Replace the main control unit. | |||||||
| W-1447 | FID cannot be read. Press [Cancel] to rewind film. Check CID, and install film again. | Error occurred when reading FID. | Error occurred when reading FID. (Error notified during image detection.) | Fogged or incorrectly processed film | Check the film. | When the film is the cause, print it with MFC. | ||||||
| W-1448 | Back printer not installed. | Back printer is not installed. | Back printer is not installed. | 1. Incorrect back printer setting position | 2. Faulty D544 | 3. Broken harness for D544 | Check the position of the back printer. Perform I/O check (for item 2 or 3). | 1. Install the back printer properly. | 2. Replace D544. 3. Replace the harness. | |||
| W-1449 | No valid frame detected during frame detection. | Number of detected frame was zero during frame detection. | Number of detected frame was zero during frame detection. Image size is very small. | 1. Optical axis interrupted during brightness correction at pre-operational check. | 2. Lamp burned out. | 3. Faulty hardware. - Harness between GMB4 and CTB5 - CTB20 circuit board - GIS circuit board - GFM circuit board - CDS20 circuit board | Replace the GMB20 circuit board or CCD unit. | (1) If W-1193 occurred during brightness correction, perform the pre-operational check again. (2) Replace the lamp. (3) Disconnect and connect the harness or image processing circuit boards. (4) Replace each circuit board. | ||||
| W-1450 | Error occurred while reading magnetic information. | Magnetic information reading error | Main control unit: (Scanner SS notifies that) Error occurred when reading magnetic information. | 1. - Pressure cover is not closed completely. - Dusty magnetic head. | 2. Faulty MRH90 (read head) circuit board. | 3. Loose or poorly connected connector in carrier | 4. Faulty CYC20 circuit board. | 5. Poorly connected harness in carrier | (1) Check the pressure cover is locked. (2) Check the magnetic head. (3) Check the connector in carrier. (4) Check the MRH20 circuit board. (5) Check the CYC20 circuit board. (6) Check the harness in carrier. | (1) Check the pressure cover is locked properly. (2) If the magnetic head is dirty, clean it. If it is corroded, replace the MRH90 circuit board. (3) Adjust the mounting position of the MRH90 circuit board, or replace it. (4) Check the CYC10, MRHC, MTHP and MRH1 connectors in carrier. (5) Replace the CYC20 circuit board. | 1. When the CYC20 circuit board is replaced, follow the procedure manual for replacing the circuit board in the carrier. | |
| I-1451 | Negative is inserted upside down. | 135 film reverse insertion. | 135 film reverse insertion. | |||||||||
| W-1452 | Printer cannot start printing because of %PRINTE R_STATUS%. | Error detected in printer during consistency check. | Definition only. | |||||||||
| I-1453 | Film bar-code cannot be read. | 135 bar-code reading error. | 135 bar-code reading error. | |||||||||
| X-1454 | Internal error. | Software trouble | Software trouble | |||||||||
| I-1455 | Abnormal magnetic information on film. | Magnetic information contents error. | Main control unit: Magnetic information does not conform to Red Book. | |||||||||
| E-1456 | Downloading 135ANL programs failed. | Downloading 135ANL program failed at system start-up. |
Manual page 144 (PDF page 148)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1461 | Reading digital image file failed. | Filed print image cannot be obtained from the Imaging Controller. | ||||||||||
| W-1462 | Digital image processing error. | There is contradiction in image file format of the Imaging Controller. | ||||||||||
| I-1463 | Digital image read cancelled due to error occurrence. | Error occurred during file to print. Printing cannot be continued any more. | ||||||||||
| W-1464 | Printer not in stand-by. | Paper definition notification results in NG. | ||||||||||
| I-1466 | Move slider to diffusion plate cleaning position? | Diffusion plate is cleaned before scanner correction of MFC. | Diffusion plate is cleaned before scanner correction of MFC. | |||||||||
| I-1467 | Moving slider to diffusion plate cleaning position. | Moving diffusion plate to cleaning position is in progress. | Moving diffusion plate to cleaning position is in progress. | |||||||||
| W-1468 | Mask type incorrectly detected. | Mask type of MFC notified from scanner SS is incorrect. | Mask type of MFC is incorrect. | |||||||||
| W-1471 | Image file cannot be generated. | Image file for digital image export cannot be created due to Frontier disk full, etc. | ||||||||||
| E-1472 | Communication error occurred between scanner and printer. | Printing status notification time-out occurs while “Image transfer OK” is received from GMB. | Main control unit: CTL printing status notification time-out (15 sec.) occurs while “Image transfer OK” is received from GMB. Also E-1435 is not received. | Poorly connected 1394 cable, faulty GLO or CTL circuit board. | If E-2102 or E-2108 does not occur concurrently: Replace the GLO circuit board. ® Replace the FMA circuit board. ® Replace the FMC circuit board. ® Replace the CTL circuit board. If E-2102 or E-2108 occurs concurrently: Replace the 1394 cable. ® Replace the GLO circuit board. ® Replace the FMA circuit board. ® Replace the FMC circuit board. ® Replace the CTL circuit board. | Check the circuit boards in the image processing section with the function tester. | Replace the related circuit boards in order. (Check the input signal in advance with the function tester.) | |||||
| W-1473 | Incorrect template. | Composite format to the extended SIP failed. | ||||||||||
| W-1474 | Magnification too high. | Scanning condition calculation results in NG. | ||||||||||
| W-1475 | Template width and magazine paper width mismatched. | Template width and paper width do not match. | ||||||||||
| I-1476 | Film with FTPM loaded. | Film with FTPM is loaded. | ||||||||||
| I-1477 | "Series Scene" film loaded. | Film with Series Scene is loaded. | ||||||||||
| W-1478 | "Series Scene" magnetic information incorrect. | "Series Scene" magnetic information does not conform to Red Book. |
Manual page 145 (PDF page 149)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1479 | Template image size does not match print size. | Template and print sizes specified in frame/ character print do not match. | ||||||||||
| W-1480 | Cannot be printed with this cropping. | Specified cropping area is out of the range. | ||||||||||
| E-1481 | Hard disk failure occurred during the data copy. | Hard disk error is detected in data copy process during post- operational check. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | |||||||
| E-1482 | Hard disk failure occurred. | Hard disk fault is detected when file is imported from or exported to the Imaging Controller. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | |||||||
| E-1483 | Index image data cannot be read. | Image data file cannot be read out when editing index print. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | |||||||
| W-1484 | Printer initialization failed. | Printer initialization failed at system start-up. | ||||||||||
| W-1485 | Couldn't generate image file due to insufficient disk space. | Image file for digital image export cannot be created due to Frontier disk full, etc. | ||||||||||
| W-1486 | Writing image file failed. | Image file export fails because network connection is down. | ||||||||||
| W-1487 | Print size and magazine paper width do not match. | Print size and paper width do not match. | ||||||||||
| W-1488 | Template width and print width mismatched. | Template width and paper width do not match. | ||||||||||
| W-1489 | Scanner correction not performed because the mask for MFC is installed. | Scanner correction or diffusion plate cleaning cannot be performed because the mask for MFC is installed. | ||||||||||
| I-1490 | Prepare for the diffusion plate cleaning. | Clean the diffusion plate before the scanner correction of MFC. | ||||||||||
| I-1491 | Clean the diffusion plate. | Film slider on MFC has reached the diffusion plate cleaning position. | ||||||||||
| W-1492 | Carrier not installed. | Carrier is not installed. |
Manual page 146 (PDF page 150)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| I-1493 | Setting up the correction table. | Correction table setup is in progress because the current table is different. | ||||||||||
| W-1494 | An error occurred in calling the exposure condition retrieve. | An error occurred in calling the exposure condition retrieve. | ||||||||||
| W-1495 | Auto is currently selected. | Paper types of the upper and lower magazine do not match. | ||||||||||
| X-1495 | Parameter to display error (%TableItem%) incorrect. | |||||||||||
| X-1496 | Sub-system ID is incorrect (%NUM%). | Error SS: Sub system ID is incorrect when an error display is requested. ® software trouble | ||||||||||
| X-1497 | Incorrect Error No. | Error SS: Error number is incorrect when an error display is requested. ® software trouble | ||||||||||
| E-1498 | Error table item ( %TableItem % ) cannot be omitted. | Error SS: The contents of error table file is incorrect. ® Faulty hard disk on main control unit | Faulty hard disk on main control unit | (1) Reinstall system software. (2) Replace the main control unit. | Perform the same operation to confirm the error does not occur. If another error is displayed, take appropriate action. | |||||||
| E-1499 | Error table items ( %TableItem % ) are incorrect. | Error SS: The contents of error table file is incorrect. ® Faulty hard disk on main control unit | Faulty hard disk on main control unit | (1) Reinstall system software. (2) Replace the main control unit. | Perform the same operation to confirm the error does not occur. If another error is displayed, take appropriate action. | |||||||
| I-1501 | Selected function cannot be used. | This message appears when selecting an unsupported function. | ||||||||||
| I-1502 | Insert FD. | |||||||||||
| W-1503 | FD not inserted. | |||||||||||
| I-1504 | Insert next FD. | |||||||||||
| W-1505 | Wrong FD inserted. | This message appears when the inserted FD is incorrect. | Damaged or incorrectly formatted floppy disk | Replace the floppy disk, or format it again. | Replace the floppy disk, or format it again. | |||||||
| E-1506 | Reading of control information file failed. | Faulty hard disk on main control unit | (1) Reinstall system software. (2) Replace the main control unit. | Perform the same operation to confirm the error does not occur. | ||||||||
| I-1507 | Data backup completed abnormally. | |||||||||||
| I-1508 | Cancel data backup. | |||||||||||
| W-1509 | Not enough free space on hard disk. | |||||||||||
| W-1510 | Date value exceeds the limit. | |||||||||||
| W-1511 | Next timer-ON time exceeds the limit. | |||||||||||
| W-1512 | Insufficient FD free space. |
Manual page 147 (PDF page 151)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1513 | Unsorted print remains. | |||||||||||
| W-1521 | PU800B is not turned ON or is disconnected. | |||||||||||
| W-1522 | PU800B is not turned ON or is disconnected | |||||||||||
| W-1523 | Pricing unit is not turned ON or is disconnected. | |||||||||||
| W-1524 | Backup data for PU800B cannot be read. | File reading error occurred when downloading data from PU800B. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall the system software. (3) Replace the main control unit. | ||||||||
| W-1525 | Backup data for PU800B cannot be written. | File writing error occurred in uploading data to PU800B. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall the system software. (3) Replace the main control unit. | ||||||||
| I-1526 | Production information log file not found. | Error while reading the production information log file. | ||||||||||
| W-1527 | Production information cannot be written into file. | Error occurred when writing production information log file. | Faulty hard disk or main control unit | (1) Restart the system. (2) Reinstall the system software. (3) Replace the main control unit. | ||||||||
| E-1530 | F-DI device registration failed. | |||||||||||
| W-1531 | F-DI device registration failed. | |||||||||||
| W-1532 | Registration to F-DI not performed. | Error occurred when registering F-DIA logical output device. | ||||||||||
| W-1533 | Stopping the image file output. | Printing of the Digital Image Import has failed. | ||||||||||
| W-1534 | Order not unlocked. | |||||||||||
| W-1535 | Cannot be serviced. | |||||||||||
| E-1536 | Cannot be serviced. | |||||||||||
| E-1537 | Cannot be serviced. | |||||||||||
| W-1538 | F-DI registration not performed. | |||||||||||
| E-1539 | Cannot be serviced. | |||||||||||
| I-1540 | No order can be printed with the selected paper width. | |||||||||||
| W-1541 | Print service not performed. | |||||||||||
| W-1542 | Print service not performed. | |||||||||||
| W-1543 | Print service not performed. | |||||||||||
| W-1544 | Print service not performed. | |||||||||||
| W-1545 | Print service not performed. | |||||||||||
| W-1546 | Print service not performed. | |||||||||||
| W-1547 | Print service not performed. |
Manual page 148 (PDF page 152)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1548 | Printer not in standby. | |||||||||||
| E-1549 | Cannot be serviced. | |||||||||||
| E-1551 | Dialog cannot be displayed. | |||||||||||
| E-1552 | Cannot start Red-eye/Soft/ Cross. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | ||||||||
| E-1553 | Cannot continue Red-eye/Soft/ Cross process. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | ||||||||
| E-1554 | Cannot continue Red-eye/Soft/ Cross process. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | ||||||||
| E-1555 | Cannot continue Red-eye/Soft/ Cross process. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | ||||||||
| W-1556 | This frame cannot be selected. | |||||||||||
| I-1557 | Characters can be entered in selected template. | |||||||||||
| I-1558 | Printing the image being composed. | |||||||||||
| W-1560 | Creating order failed. | |||||||||||
| W-1561 | Sending order failed. | |||||||||||
| W-1562 | Adding order failed. | |||||||||||
| W-1563 | Deleting order failed. | |||||||||||
| I-1564 | Printing external file. Wait! | |||||||||||
| W-1565 | Registering device into F-DI failed. | |||||||||||
| W-1566 | Pre-scan not performed, | |||||||||||
| W-1567 | Digitizing cannot be performed with MFC. | |||||||||||
| W-1568 | Exceeds the available times of scanning. | |||||||||||
| E-1571 | Message definition file not found or defective. | Perform the same operation again. | Reinstall system software. | If the error recurs, replace the main control unit. | ||||||||
| W-1572 | Incorrect font size value. | |||||||||||
| W-1573 | Logo or title exceeds area. | |||||||||||
| W-1574 | Frame with selected No. already mounted. | |||||||||||
| W-1575 | Pre-scan not performed, | |||||||||||
| W-1580 | Editing error log info failed. | |||||||||||
| W-1581 | Editing working information failed. |
Manual page 149 (PDF page 153)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1582 | Editing production information failed. | |||||||||||
| W-1583 | Editing system information failed. | |||||||||||
| W-1584 | Editing quality information failed. | |||||||||||
| W-1585 | Reading of sending Pre- Maintenance data failed. | |||||||||||
| W-1586 | Service to be exported not selected. | |||||||||||
| I-1587 | Reading print mag. fine adjust data. | |||||||||||
| I-1588 | Saving print mag. fine adjust data. | |||||||||||
| W-1589 | Carrier/mask and composite type mismatch, | |||||||||||
| W-1590 | RC50D cannot be used with the present printer process type. | |||||||||||
| W-1591 | Frame specified on invoice not detected. | |||||||||||
| W-1592 | Frame not detected. | |||||||||||
| I-1593 | %TEMPLATE% | |||||||||||
| I-1594 | Reading service name list. | |||||||||||
| I-1595 | Connect to Imaging Controller for updating data. | |||||||||||
| E-1596 | Service info cannot be read. | |||||||||||
| W-1597 | Pre-scan cannot be performed, | |||||||||||
| I-1598 | Processing Red-eye/Soft/ Cross %HQ% . | |||||||||||
| E-1599 | An error occurred. Cannot continue Red-eye/Soft/ Cross process. | Check the network connection. | Restart Imaging Controller. | Restart the system. | ||||||||
| W-1601 | Film remains in the 135ANL feeder section. | Negative remains in ANL negative feed section. | ||||||||||
| W-1602 | Film remains in the 135ANL catcher section. | Negative remains in 135ANL negative catcher section. | ||||||||||
| E-1606 | 135ANL negative holder closing movement abnormal. | Negative holder malfunction (close) |
Manual page 150 (PDF page 154)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1607 | Film overlapping detected in the 135ANL. | Negative overlap is detected in 135ANL. | ||||||||||
| W-1608 | Feeding film failed in the 135ANL negative holder section. | Film jamming occurred in negative holder section. | ||||||||||
| W-1609 | Feeding film failed in the 135ANL negative feeder section. | Film jamming occurred in the negative feed section. | ||||||||||
| E-1610 | The 135ANL negative holder opening operation abnormal. | |||||||||||
| W-1701 | This is the last frame. | |||||||||||
| W-1702 | Because the carrier or mask was removed, | |||||||||||
| W-1703 | The custom setting No. is invalid. | |||||||||||
| W-1705 | Because the exposure condition retrieve in progress, | |||||||||||
| E-1706 | This function is not supported. | |||||||||||
| E-1710 | Templates are not available for the bordered print. | Bordered print size is selected during mounted/ frame/ character print. | ||||||||||
| E-1720 | Couldn't use AC mask, because B7 option is not installed. | AC mask is installed when B7 software is not installed. | ||||||||||
| E-1721 | Couldn't find the AC type for your bar-code input. | There is no AC corresponding to the bar-code when an AC type is input. | ||||||||||
| E-1722 | AC type not selected. | Enter key is pressed when AC type is not yet determined. | ||||||||||
| E-1723 | AC type is incorrect or it is not yet set. | On the system connected to DI Manager Pro, enter key is pressed when AC type is not yet determined. | ||||||||||
| E-1730 | Single Scan Digitizing Kit is not available. | This message appears during hardware configuration check for single-scan digitizing. |
Manual page 151 (PDF page 155)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1731 | Cartridge is removed while Fine-Scan. | Film-feeding cartridge of RVMAC is removed during fine-scanning. | Check prints and perform pre-scanning again if necessary. | |||||||||
| I-1732 | Mount end. | There is no film mount in film-feeding cartridge. | ||||||||||
| I-1733 | Optional software for SC135Y is not installed. | Pre-scanning using RVMAC is performed without B6 software installed. | ||||||||||
| W-1735 | A paper size with more than 203.0mm width and with less than 152.0mm length exists. It may cause a trouble. | Print width is more than 203 mm and feed length is less than 152 mm. | ||||||||||
| I-1736 | Print size has been changed. | This message prompts the user to check whether or not the correct magazine is installed when print size is changed. | ||||||||||
| I-1737 | Nega sheet index printing is processing. | |||||||||||
| W-1738 | Couldn't pre-scan. | 135AFC is not used when printing negative sheet index prints. | ||||||||||
| I-1741 | The print size for the nega sheet index printing is not registered. | Selected template is not registered or not displayed. | ||||||||||
| E-1750 | Cannot perform the nega sheet index printing because the frame information is not detected. | 135 negative sheet index print cannot be continued due to incorrect frame data. | ||||||||||
| W-1751 | Cannot send the status information to? | Status information cannot be sent due to a communication error. | ||||||||||
| W-1752 | Cannot get the order information from? | Order information for auto printing cannot be received due to a communication error. | ||||||||||
| E-1802 | Process is cancelled because an error occurred during the setup of the scanner correction table. | Perform the same operation again. Check the operation before this error message is displayed. Use the function tester for checking. | Replace the CCD unit. | Replace the CDS20 circuit board. |
Manual page 152 (PDF page 156)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-1803 | Abnormal flow rate detected in flowmeter. | Check the air flow sensor in the I/O check. | Replace the air flow sensor. | Replace the CTB20 circuit board. | ||||||||
| W-1901 | Storing the exposure condition failed. | An error occurred while saving exposure condition data. | ||||||||||
| W-1902 | Cannot print because the printer memory is full. | Print request cannot be processed because the frame memory on the printer is full. | ||||||||||
| W-1903 | Cannot output because the image data occupy large amounts of memory. | Frame memory is occupied by image data because the output process to Imaging Controller cannot be performed. | ||||||||||
| E-1904 | Single Scan Digitizing Kit is not available. | Single-scan digitizing kit is not detected during system start-up. | Perform the same operation again. Use the function tester for checking. | Replace the faulty circuit board. | ||||||||
| I-1905 | Mount is inserted incorrectly. | 135 film mount is incorrectly installed when using RVMAC (SC135Y). | ||||||||||
| I-1906 | Mount end. | Pre-scanning is performed when only the sort mount is set in the cartridge on RVMAC (SC135Y). | ||||||||||
| W-1907 | Paper width of magazine and nega sheet index printing mismatched. | Paper width does not match during consistency check for negative sheet index print. | ||||||||||
| W-1908 | No frame for nega sheet index printing and stop the nega sheet index printing. | Frame for negative sheet index does not exist. | ||||||||||
| W-1930 | %MAGAZINE% not installed or paper end processing in progress. | Paper magazine is not installed. | ||||||||||
| W-1931 | %MAGAZINE% not installed or paper end processing in progress. | Paper magazine is not detected during the index format inconsistency check. | ||||||||||
| W-1932 | Print size and magazine paper width mismatched. | Print size and paper width do not match. |
Manual page 153 (PDF page 157)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-1933 | Magazine paper width and print size of index format mismatched. | Paper width mismatch is detected during the index format inconsistency check. | ||||||||||
| W-1934 | Template width and magazine paper width mismatched. | Template size and paper width do not match. | ||||||||||
| I-1935 | The high-speed mode cancelled due to error occurrence. | Error occurred while in high-speed mode. Process cannot be continued any more. (Equivalent to I-1415) | ||||||||||
| W-1936 | An error occurred in generating image in the high-speed mode. | Error occurred when creating monitoring image while in high-speed mode. (Equivalent to W-1417) | ||||||||||
| E-1937 | Initializing 135ANL failed. | Download files for 135ANL does not exist. | ||||||||||
| W-1938 | Print size exceeds the limit. | Print length exceeds the specified value. | ||||||||||
| I-1939 | The post- operational check cannot be started because printing is in progress or the printed paper remains in the printer. | Printing is in progress, or printed paper remains in the printer when starting the post-operatio nal check. | ||||||||||
| X-2101 | Undifined error | 1. Defined error does not exist. | Output DP: An error code notified from SSMN_NOTIFY_ERROR is not found in the error code list. | |||||||||
| E-2102 | Communication error occurred between scanner and printer. (Command time-out) | Communication time-out has occurred. | No response is received within a specified time after a command is issued. Specified times are as follows. EZPRN_WASH_RACK: 385 sec. EZPRN_ALLOC_CANVAS: 180 sec. EZPRN_GET_NUMVEROFPRT: 90 sec. Other commands: 60 sec. With regard to some commands, time-out does not occur. | Poorly connected 1394 cable. | Poorly connected 1394 cable FG. | Faulty GLO, FMA, CTL circuit board | (Open the main control unit and then disconnect and connect the 1394 board) | |||||
| E-2103 | A communication error occurred. | This error is deleted. | Definition only. Not displayed. | |||||||||
| X-2104 | Unknown command received. | 1. Undefined command is received. | Output DP: The received command is not found in the command table. | |||||||||
| X-2105 | Registry access failed. | 1. There is no key in registry. | Data save sequence (EzSave.exe) or Data download sequence (EzLoad.exe): The function RegAcc::RefString, which receives values from registry, returns FALSE. | |||||||||
| W-2106 | Performing printer maintenance. Set up printing conditions. | Uncalibrated magazine is detected during printer maintenance. | Output DP: Maintenance is already activated (flagged) when receiving EZPRN_DO_MENT. | Quit the maintenance mode and then perform paper condition setup. | ||||||||
| E-2107 | Data files not opened. | 1. Data files cannot be opened when saving or loading data. | The "fopen()" for data file results in error. Data received from printer is incorrect. The contents of read data file is incorrect. | The data is corrupted. | Damaged FD | Reinstall system software. ® Replace the hard disk. ® Replace the main control unit. | Check or replace the floppy disk. |
Manual page 154 (PDF page 158)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2108 | Communication error occurred between scanner and printer. (IEEE1394 communication error: Code No.=%NUM%) | 1. Data cannot be sent to printer. | Output DP: Error is received from 1394 GW (0x3050) on GMB. Decimal EdbSendError.error_code is displayed on %NUM%. | Built-in circuit breaker is OFF. | Poorly connected 1394 cable FG | Poorly connected 1394 cable | Faulty GLO, FMA, CTL circuit board | Printer hangs up. | Check whether or not the printer is turned ON. Check whether or not the 1394 cable is connected securely. | If the built-in circuit breaker is OFF, turn it ON. Replace the 1394 cable. | ||
| E-2109 | Communication error occurred between scanner and printer. (SCSI communication error:Code No.=%NUM%) | Data cannot be sent to printer. | Output DP: Error (EDB code 0x8020) is received from SCSI GW (0x1052) on main control unit. Decimal EdbSendError.error_code is displayed on %NUM%. | Same as E-1423 | ||||||||
| W-2110 | Communication error occurred between scanner and printer. (communication error: Code No.=%NUM%) | Data cannot be sent to printer. | Error (EDB code 0x8020) is received when EdbSendError.detector is other than 1394 GW on GMB or SCSI GW on main control unit. | Poorly connected 1394 cable FG. | Poorly connected or broken 1394 cable | Printer is turned OFF. | Printer hangs up. | Check the power supply for printer. Check the 1394 cable. Check the circuit board: FMA, GIS20, GLO. Check the SCSI cable. | System restart may clears this error. If the printer is OFF, turn it ON. Replace the 1394 cable. Replace the FMA circuit board. Replace the GLO circuit board. | Replace the SCSI cable. Replace the GIS20 circuit board. Replace the main control unit. | If another error occurred concurrently, take appropriate action for the error in advance. | |
| W-2201 | Printer switch turned to ON. | Printer power switch is ON at system shutdown. | Printer power switch is ON at the beginning of the post-operational check. | Printer power switch is not in STANDBY position. | Poorly connected or broken harness between the power switch and CTL20 or PAC20 | Faulty power switch | Check the position (STANDBY or ON) of the power switch. Check the harness between the power switch and CTL20 or PAC20. Check the power switch. | Turn the power switch to STANDBY. Repair or replace the harness between the power switch and CTL20 or PAC20. | None | Restart the printer. | ||
| E-2301 | Request not accepted by printer. | A printing command is sent from a client when the printer is off-line. | Printer cannot perform printing in spite of no error. Normally this state cannot occur. Feed section, exposure section or processing section cannot operate in spite of no error. | |||||||||
| W-2302 | Printer is off-line. Request rejected. | A printing command is sent from a client when the printer is off-line. | While the processor operation panel is in maintenance mode, the processor cannot be operated from the scanner. However, the following operation is attempted from the scanner. 1. Post-operational check 2. Test pattern printing | |||||||||
| W-2303 | Rewinding paper in printer. | A printing command is sent from a client when the printer is rewinding paper. | Paper rewinding is in progress or has finished. Monitoring operation cannot be performed during this state. This message is not displayed. (Definition only) | |||||||||
| X-2304 | Unknown request sent to printer. | 1. Incorrect command (parameter error, etc) is received. | ||||||||||
| E-2305 | Abnormal printer backup memory. | Abnormality is found in the backup memory during system start-up. SRAM information key is not found due to data corruption, etc. | 1. Memory contents are cleared because the period between shipment and installation is too long. | 2. Insufficient charge remaining in backup battery. | 3. Loose or poorly connected JP2 (backup jumper pin) on CTL20 circuit board | 4. Faulty backup battery | 5. Faulty backup circuit | When this error occurred during ordinary operation: Check the voltage.((2) If the voltage is 2.2V or higher, the battery is normal.)® Check JP2 on CTL20.((3) If JP2 is inserted into 2 and 3 pins, JP2 is normal. | When this error occurred during installation: Download data from floppy disk to printer and recharge battery for 1 or 2 days. When this error occurred during normal operation: recharge the battery for 1 or 2 days.(2)/Set JP2 correctly.(3)/Replace the CTL20 circuit board.(4)(5) | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Restart the system. | |
| I-2305 | The data in the printer backup memory was updated. | Abnormality is found in the backup memory during system start-up. SRAM information key is not found due to data corruption, etc. | When this error is displayed during software upgrade, ignore it. | |||||||||
| E-2306 | Printer's timer abnormal. Scanner time adopted. | Error occurred in reading the time data from timer IC at start-up. | Time data in the timer LSI is not within the following ranges. Year: 1980 to 2079, Month: 1 to 12, Date: 1 to 31, Day of the week: 0 to 6, Hour: 0 to 23, Minute: 0 to 59 And when reading time data twice, the difference between the two is within 2 seconds. | - Error during software upgrade - Faulty CTL20 circuit board | 1. Faulty backup circuit | 2. Faulty timer IC | 3. Faulty memory | - Error during software upgrade - Faulty CTL20 circuit board | Replace the CTL20 circuit board. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Restart the system. |
Manual page 155 (PDF page 159)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| I-2307 | Laser temperature adjustment not completed in exposure section. | Laser temperature adjustment is not completed before printing. | Laser temperature adjustment is not completed before printing. Normally, this error may occur during system start-up. | 1. Printing is attempted immediately after the system starts up. | 2. Temperature control does not function (for 5 minutes). | 1. Wait until the processor LCD display indicates "STANDBY" state. 2. Restart the printer. | ||||||
| I-2308 | Temperature adjustment of processing tanks is process. | Temperature of processing tanks does not reach the specified values. | Temperature adjustment of processing tanks is not completed when the control strip processing or printing is specified. This error, if it occurs, is usually during system start-up. This error may also occur during evaporation correction or off-peak processing. | |||||||||
| I-2309 | Initializing printer. | Processor initialization is in progress when the post- operational check is attempted. | During printer initialization, a command for printing, paper rewind, or post-operational check has been issued, or paper feed error has occurred. | |||||||||
| I-2310 | Printer is processing. | Processor is in operation when the post- operational check is attempted. | While paper feed in the processor is in progress, (1) post-operational check or (2) scanner restart is attempted. | |||||||||
| W-2401 | Paper jam between upper cutter and middle side door section (4). | D541 sensor does not detect paper's leading end within a specific time after the paper has been fed from first feeding section. | 1. D541 sensor does not detect the leading end of paper loaded from upper magazine within 5 seconds after paper cut is completed. 2. D541 sensor detects abnormal feeding of paper. | 1. D541 becomes faulty during paper feed. | 2. M501, M540 or M541 becomes faulty during paper feed. | 3. Broken harness for D541, M501, M540 or M541 | 4. Paper remaining | Initialize the printer.(1)(2) ® (4) Open the middle side door to check whether or not paper exists between the cutter exit and 1st feed roller (by lowering the green knob). | (1) Replace D541. (2) Replace M501, M540 or M541. (4) Remove paper. | None | Restart the system. | |
| W-2402 | Paper jam between lower cutter and lower side door section (2). | D552 sensor does not detect paper's leading end within a specific time after the paper has been fed from 2nd feeding section. | 1. D552 sensor does not detect the leading end of paper loaded from lower magazine within 6 seconds after paper cut is completed. 2. D552 sensor detects abnormal feeding of paper. | 1. D552 becomes faulty during paper feed. | 2. M521, M550 or M551 becomes faulty during paper feed. | 3. Broken harness for D552, M521, M550 or M551 | 4. Paper remaining | Initialize the printer.(1)(2) ® (4) Open the lower side door to check whether or not paper exists between the cutter exit and 1st feed roller (by lowering the green knob). | (1) Replace D552. (2) Replace M521, M550 or M551. (4) Remove paper. | None | Restart the system. | |
| W-2403 | Paper jam between lower side and middle side door sections (4). | D541 sensor does not detect paper's leading end within a specific time after D552 has detected paper 's leading end. | 1. D541 sensor does not detect paper's leading end within 5 seconds after D552 has detected paper's leading end. | 1. D541 becomes faulty during paper feed. | 2. M541 becomes faulty during paper feed. | 3. Broken harness for D541 or M541 | 4. Abnormal buffer memory (U82) on the CTL20 circuit board | Perform the I/O check (1)(2)(3). ® Check the voltage between 8 and 12 pins of U82 on the CTL20 circuit board. (If more than 3.5V is detected in "paper exists" and less than 0.5V is detected in "no paper", the condition of buffer memory is normal.) | (1) Replace D541. (2) Replace M541. (3) Replace the harness. (4) Replace the CTL20 circuit board. | None | Restart the system. | |
| W-2404 | Paper jam between middle side and upper side door sections (5). | 1. D560 sensor does not detect paper's leading end within a specific time after D541 has detected paper 's leading end. | 1. D560 sensor does not detect paper's leading end within 4 seconds after D541 has detected paper's leading end. 2. D560 sensor detects abnormal feeding of paper. | 1. D560 becomes faulty during paper feed. | 2. M542 or M545 becomes faulty during paper feed. | 3. Broken harness for D560, M542 or M545 | 4. Abnormal buffer memory (U90) on the CTL20 circuit board | Perform the I/O check (1)(2)(3). ® Check the voltage between 2 and 18 pins of U82 on the CTL20 circuit board. (If more than 3.5V is detected in "paper exists" and less than 0.5V is detected in "no paper", the buffer memory is in normal condition.) | (1) Replace D560. (2) Replace M542 or M545. (3) Replace the harness. (4) Replace the CTL20 circuit board. | None | Restart the system. | |
| W-2405 | Paper jam between upper side door and exposure section (5). | 1. D561 sensor does not detect paper's leading end within a specific time after D560 has detected paper 's leading end. | 1. D561 sensor does not detect paper's leading end within T1 seconds after D560 has detected paper's leading end. T1: Paper without top registration: 3 seconds Paper with top registration: 10 seconds 2. Paper is detected. | 1. D560 or D561 becomes faulty during paper feed. | 2. M560 becomes faulty during paper feed. | 3. Broken harness for D560, D561 or M560 | 4. Abnormal buffer memory (U88) on the CTL20 circuit board | 5. Mechanical malfunction | Perform the I/O check (1)(2)(3). ® Check the voltage between 4 and 16 pins of U88 on the CTL20 circuit board. (If more than 3.5V is detected in "paper exists" and less than 0.5V is detected in "no paper", the condition of buffer memory is normal.) (5)-1 Check whether or not the lever of D560 functions normally. (5)-2 Paper jamming occurred near D560. | (1) Replace D561. (2) Replace M561. (3) Replace the harness. (4) Replace the CTL20 circuit board. (5)-1 If the lever is faulty, replace the sensor. (5)-2 Remove paper. (5)-3 If this error recurs during initialization, take an appropriate action. (Refer to E-2415.) |
Manual page 156 (PDF page 160)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2406 | Paper jam between exposure and distribution section (6). | 1. D57X sensor does not detect paper's leading end within a specific time after D561 has detected paper 's leading end. | 1. D571, D572, D573 or D574 sensor does not detect paper's leading end within 25 seconds after D561 has detected paper's leading end. | 1. D57X becomes faulty during paper feed. 2. M57X becomes faulty during paper feed. 3. Broken harness for D57X or M57X | 4. Skewed paper is detected by sensor on different row. | 5. Distribution section door is opened by accident. 6. Jammed paper was not removed. | 7. Faulty paper feed function between the magazine and distribution section. 8. Faulty distribution section 9. Faulty processor 10. Faulty electromagneti c valve | 10. Faulty electromagneti c valve 11. Deteriorated or damaged sucker 12. Disconnected harness of M571 13. Faulty pump 14. Disconnected hose for sucker 15. Faulty paper exit section | (1)(2)(3): Perform the I/O check. (4): Check whether or not the height of upper feed belt is correct (11.4±1 mm). If not, paper skewing may occur. (5) Check whether or not the error message is displayed. | (1) Replace D57X. (2) Replace M57X. (3) Replace the harness. (4) Adjust the height of upper feed belt. (5) Guide the operator not to open any cover during printing. (6) Guide the operator to remove jammed paper. | (4) Refer to Service Manual (17.2.6). | Restart the system. |
| W-2407 | Auto-loading of upper magazine failed. | 1. State of splice sensor and paper end sensor do not change when paper is loaded for specified length. | Paper end sensor (D505) does not detect paper and splice sensor (D506) detect paper when starting paper auto-loading. | 1. Paper incorrectly extracted from paper magazine | 2. Check whether or not paper magazine is faulty. | 3. Faulty D505 or D506 | 4. M501 becomes faulty during paper auto-loading. | 5. Faulty buffer memory (U82, U88) on CTL20 or PDC20 circuit board | (1) Remove the paper magazine and check: 1) whether or not paper protrusion is within 10 mm. 2) whether or not the leading end of paper is folded. (2) Install another magazine and check whether or not paper is loaded normally. (3)(4) Perform the I/O check. | (1) Reinstall paper. 1) Rewind paper manually so that paper protrusion is within 10 mm. 2) Cut off the leading end of paper if it is folded (2) Replace the magazine. (3) Replace the sensor. (4) Replace the motor. | (5) With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | (1)(2) Reinstall the magazine to confirm paper is loaded or rewound normally. (3)(4) Reinstall upper magazine and perform I/O check. |
| W-2408 | Auto-loading of lower magazine failed. | 1. State of splice sensor and paper end sensor does not change when paper is loaded for specified length. | Paper end sensor (D525) does not detect paper and splice sensor (D526) detect paper when starting paper auto-loading. | 1. Incorrectly extracted paper from paper magazine | 2. Check whether or not paper magazine is faulty. | 3. Faulty D525 or D526 | 4. M521 becomes faulty during paper auto-loading. | 5. Faulty buffer memory (U84, U88) on CTL20 or PDC20 circuit board | (1) Remove the paper magazine and check: 1) whether or not paper protrusion is within 10 mm. 2) whether or not the leading end of paper is folded. (2) Install another magazine and check whether or not paper is loaded normally. (3)(4) Perform the I/O check. | (1) Reinstall paper. 1) Rewind paper manually so that paper protrusion is within 10 mm. 2) Cut off the leading end of paper if it is folded (2) Replace the magazine. (3) Replace the sensor. (4) Replace the motor. | (5) With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | (1)(2) Reinstall the magazine to confirm paper is loaded or rewound normally. (3)(4) Reinstall lower magazine and perform I/O check. |
| W-2409 | Auto- rewinding of upper magazine failed. | 1. State of splice sensor and paper end sensor does not change when paper is rewound for specified length. | Splice sensor (D506) remains in the state of "paper exists" when M501 has rewound paper 60 mm. | 1. Check whether or not paper magazine is faulty. | 2. Faulty paper end detecting plate | 3. Faulty D505 or D506 | 4. M501 becomes faulty during paper auto-loading. | (1) Install another magazine and check whether or not the paper is rewound normally after auto-loading. (2) Check the operation of the magazine. 1) Check whether the pulley can be rotated by hand. 2) Check whether the detecting plate protrudes when rewinding paper manually. | (1)(2) Replace the paper magazine. (3) Replace the sensor. (4) Replace the motor. | None | (1)(2) Reinstall the magazine to confirm paper is loaded or rewound normally. (3)(4) Restart the system and perform I/O check. | |
| W-2410 | Auto- rewinding of lower magazine failed. | 1. State of splice sensor and paper end sensor does not change when paper is rewound for specified length. | Splice sensor (D526) remains the state of "paper exists" when M521 has rewound paper 60 mm. | 1. Check whether or not paper magazine is faulty. | 2. Faulty paper end detecting plate | 3. Faulty D525 or D526 | 4. M521 becomes faulty during paper auto-loading. | (1) Install another magazine and check whether or not the paper is rewound normally after auto-loading. (2) Check the operation of the magazine. 1) Check whether the pulley can be rotated by hand. 2) Check whether the detecting plate protrudes when rewinding paper manually. | (1)(2) Replace the paper magazine. (3) Replace the sensor. (4) Replace the motor. | None | (1)(2) Reinstall the magazine to confirm paper is loaded or rewound normally. (3)(4) Restart the system and perform I/O check. | |
| W-2411 | Paper remains in printer. | 1. The system is started up after the power OFF failure occurred during paper processing. 2. Jammed paper remains in printer. 3. Paper is detected at sensor check after the cover is closed. | "Paper exists" information memorized at auto-loading is cleared when all paper enters the processor or jammed paper is removed and no paper remains in printer. | 1. Faulty paper detecting sensor | 2. Jammed paper remains in printer. | 3. An obstacle such as a piece of paper turns the sensor ON. | 4. Actuator malfunction (Spring is broken or actuator is caught on something.) | 5. Misdiagnosis due to noise caused by sensor wiring short-circuit or wiring malfunction | Perform the I/O check to determine the faulty sensor. ® Check the operation of the sensor in question in the I/O check. ® Check the sensor signal level on the CTL circuit board by using the tester. ® Determine the cause (sensor, harness, circuit board or power supply). | (1) Replace the sensor, harness, circuit board or power supply. (2) Remove paper. (Check whether or not paper remains between sub-scanning section and distribution section entrance.) (3) Remove obstacle for each sensor (D552, D541, D560, D561, D562, D571, D572 or D573). | None | Restart the system and confirm the LCD display on the printer indicates "Standby" state. Perform the I/O check to confirm the sensor operates normally. |
Manual page 157 (PDF page 161)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2412 | Upper cutter abnormal. | 1. Home position sensor or close sensor does not function during operation. | 1. The 1st cutter home position sensor (D507) is not in "open" position when operating upper cutter. 2. The 1st cutter home position sensor (D507) is not in "open" position when operating upper cutter 600 ms. 3. Error occurred when opening, closing or operating upper cutter 600 ms. | 1. Faulty cutter. | 2. Faulty D507 (home position sensor) or D508 (close sensor) | 3. Poorly connected or broken harness for D507 or D508 | 4. Poorly connected or broken harness to CTL17 circuit board | 5. Faulty buffer memory (U82) on CTL20, or faulty PDC20 | 1. Check the cutter operation. 1) Check whether the cutter opens/closes normally in the I/O check. 2) Check whether or not the motor knob (green) can be rotated. 3) Check whether or not a piece of paper is caught in the cutter blade or motor gear. Check whether or not the harness is pinched or not.(3)(4) ® Check whether or not the connector is poorly connected.(3)(4) ® Check the function of the sensor in the I/O check.(2) ® Check the voltage between 4 and 16 pins of U82 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close", the condition of the buffer memory is normal.) ® Check the voltage between 6 and 14 pins of U82 on the CTL20 circuit board. (If more than 3.5V is detected in "close" and less than 0.5V is detected in "open", the condition of the buffer memory is normal.) ® Check the PDC20 circuit board. | 1. 3) YES® Remove paper. 1) NO 2) YES 3) NO® Replace motor ASSY. (Refer to Service Manual.) 1) NO 2) NO 3) NO® Replace the cutter. 2. Replace the sensor. 3. Repair or replace the harness. 4. Connect the connector again 5. Replace the CTL20 circuit board. | (5) With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When parts are repaired or replaced, check the operation of the cutter and sensor in the I/O check. |
| E-2413 | Lower cutter abnormal. | 1. Home position sensor or close sensor does not function during operation. | 1. The 2nd cutter home position sensor (D527) is not in "open" position when operating lower cutter. 2. The 2nd cutter home position sensor (D527) is not in "open" position when operating lower cutter 600 ms. 3. Error occurred when opening, closing or operating lower cutter 600 ms. | 1. Faulty cutter. | 2. Faulty D527 (home position sensor) or D528 (close sensor) | 3. Poorly connected or broken harness for D527 or D528 | 4. Poorly connected or broken harness to CTL17 circuit board | 5. Faulty buffer memory (U84) on CTL20, or faulty PDC20 | 1. Check the cutter operation. 1) Check whether the cutter opens/closes normally in the I/O check. 2) Check whether or not the motor knob (green) can be rotated. 3) Check whether or not a piece of paper is caught in the cutter blade or motor gear. Check whether or not the harness is pinched.(3)(4) ® Check whether or not the connector is properly connected.(3)(4) ® Check the function of the sensor in the I/O check.(2) ® Check the voltage between 4 and 16 pins of U84 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close", the condition of the buffer memory is normal.) ® Check the voltage between 6 and 14 pins of U84 on the CTL20 circuit board. (If more than 3.5V is detected in "close" and less than 0.5V is detected in "open", the condition of the buffer memory is normal.) | 1. 3) YES® Remove paper. 1) NO 2) YES 3) NO® Replace motor ASSY. (Refer to Service Manual.) 1) NO 2) NO 3) NO® Replace the cutter. 2. Replace the sensor. 3. Repair or replace the harness. 4. Reconnect the connector 5. Replace the CTL20 circuit board. | (5) With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When the parts are repaired or replaced, check the operation of the cutter and sensor in the I/O check. |
| E-2414 | Paper width guide abnormal. | 1. Paper width guide does not function. (SVP interruption does not occur within specified time.) | 1. Pulse motor controller (SVP) interruption does not occur within 15 seconds after paper width guide drives. | 1. Faulty SVPC2 (U86) or SVP2 (U85) on the CTL20 circuit board | Check the operation of paper width guides in the I/O check. | 1. Replace the CTL20 circuit board. | None | When parts are repaired or replaced, check the operation of the paper width guide motor (M563) in the I/O check. | ||||
| E-2415 | Nip initialization for upper side door failed. | 1. Speed adjustment nip home position is not detected. (State of sensor does not change when the motor is driven for specified pulses.) | State of home position sensor (D547) is scanned while driving nip release motor (M545) pulse by pulse. This error occurs when state of the sensor does not change when driving the motor 1000 pulses. | 1. Faulty nip release sensor (D547) | 2. Poorly connected or broken harness of the nip release sensor (D547) | 3. Poorly connected or broken harness to the CTL17 circuit board | 4. Faulty buffer (U82) on the CTL20 circuit board, or faulty PDC20 circuit board | 5. Faulty nip release mechanism | (5) Close the printer door and restart the system to check whether or not the error recurs. (5)-1 Faulty M543 motor (5)-2 Increased load on gear, cam or nip mechanism (5)-3 Check whether or not the cam is racing. ® Check whether or not the harness is pinched.(2)(3) ® Check whether or not the connector is properly connected.(2)(3) ® Check the function of the sensor in the I/O check.(1) ® Check the voltage between 11 and 9 pins of U82 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close the condition of the buffer memory is normal.) ® Check the PDC20 circuit board. | (1) Replace the sensor. (2) Repair or replace the harness. (3) Repair or replace the harness. (4) Replace the CTL20 or PDC20 circuit board. (5)-1 Replace the motor. (5)-2 - Check whether or not the gear is worn. - Check the load on the cam (by removing the rear motor unit). If any abnormality is found, replace and grease the motor. - Check the spring of nip mechanism. If any abnormality is found, replace the spring. - Check the operation of drive plate. If the drive plate is locked, replace and grease it. - Check the operation of sintered bearing. If the bearing is damaged, replace it (5)-3 Replace and grease the cam shaft. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When the parts (sensor/harness/circuit board) are repaired or replaced, check the operation of the nip release motor (M545) in the I/O check. |
Manual page 158 (PDF page 162)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2416 | Nip initialization for exposure section failed. | 1. Exposure soft nip home position is not detected. (State of sensor does not change when the motor is driven for a specified number of pulses.) | 1. D566 does not detect exposure nip home position when M565 is driven 2500 pulses during nip initialization. 2. After nip home position detection during nip initialization is completed normally, state of D566 does not change ("detected"® "cleared") when M565 is driven 160 pulses. | 1. Faulty soft nip release sensor (D566) | 2. Poorly connected or broken harness of the soft nip release sensor (D566) | 3. Poorly connected or broken harness to the CTL10 circuit board | 4. Faulty buffer (U90) on the CTL20 circuit board, or faulty PDC20 circuit board | 5. Faulty soft nip motor (M565) | Check the operation of soft nip motor (M565).(5) ® Check whether or not the harness is pinched.(2)(3) ® Check whether or not the connector is properly connected.(2)(3) ® Check the function of the sensor in the I/O check.(1) ® Check the voltage between 8 and 12 pins of U90 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close", the condition of the buffer memory is normal.) ® Check the PDC20 circuit board. (5) Close the printer door and restart the system to check whether or not the error recurs. (5)-1 Faulty M565 (5)-2 Increased load on gear, cam or nip slider | (1) Replace the sensor. (2) Repair or replace the harness. (3) Repair or replace the harness. (4) Replace the CTL20 or PDC20 circuit board. (5)-1 Replace the motor. (5)-2 - If the gear is worn, replace the gear. - If the cam is worn, replace the sub-scanning unit. - If the nip slider is damaged, replace the sub-scanning unit. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When the parts (sensor/harness/circuit board) are repaired or replaced, check the operation of the nip release motor (M565) in the I/O check. |
| E-2417 | Paper width guide initialization failed. | 1. Exposure section width guide home position is not detected. (State of sensor does not change when the motor is driven for a specified number of pulses.) | 1. D563 does not detect width guide home position when M563 is driven 3500 pulses during width guide initialization. 2. After width guide home position detection during initialization is completed normally, state of D563 does not change ("detected"® "cleared") when M563 is driven 100 pulses. | 1. Faulty width guide home position sensor (D563) | 2. Poorly connected or broken harness of the width guide home position sensor (D563) | 3. Poorly connected or broken harness to the CTL10 circuit board | 4. Faulty buffer (U90) on the CTL20 circuit board, or faulty PDC20 circuit board | 5. Faulty width guide drive mechanism | (5) Close the printer door and restart the system to check whether or not the error recurs. (5)-1 Positioning fork comes in contact with the width guide. (5)-2 Faulty width guide motor (M563) (5)-3 Check whether or not load on gear, drive belt or sliding section is increased. ® Check whether or not the harness is pinched.(2)(3) ® Check whether or not the connector is properly connected.(2)(3) ® Check the function of the sensor in the I/O check.(1) ® Check the voltage between 4 and 16 pins of U90 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close", the condition of the buffer memory is normal.) ® Check the PDC20 circuit board. | (1) Replace the sensor. (2) Repair or replace the harness. (3) Repair or replace the harness. (4) Replace the CTL20 or PDC20 circuit board. (5)-1 Clarify the cause referring to E-2418. (5)-2 Replace the motor. (5)-3 Open the front door and inner cover and then check whether or not the gear on M563 can be rotated by hand. If not, replace the sub-scanning unit or finely adjust the width guide. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When the parts (sensor/harness/circuit board) are repaired or replaced, check the operation of the width guide motor (M563) in the I/O check. |
| E-2418 | Positioning fork initialization failed. | 1. Top registration home position is not detected. (State of sensor does not change when the motor is driven for a specified number of pulses.) This error is deleted because of software improvement . | 1. D564 does not detect top registration home position when M560 is driven 1700 pulses during initialization. 2. After top registration home position detection during initialization is completed normally, state of D564 does not change ("detected"® "cleared") when M560 is driven 320 pulses. | 1. Faulty top registration home position sensor (D564) | 2. Poorly connected or broken harness of the top registration home position sensor (D564) | 3. Poorly connected or broken harness to the CTL10 circuit board | 4. Faulty buffer (U90) on the CTL20 circuit board, or faulty PDC20 circuit board | 5. Faulty width guide drive mechanism | (5) Close the printer door and restart the system to check whether or not the error recurs. (5)-1 Faulty M560 motor (5)-2 Increased load on gear or brake cam. (5)-3 Faulty one-way clutch 1) Abnormal rotation 2) Faulty stopper or plate spring Check whether or not the harness is pinched.(2)(3) ® Check whether or not the connector is properly connected.(2)(3) ® Check the function of the sensor in the I/O check.(1) ® Check the voltage between 6 and 14 pins of U90 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close", the condition of the buffer memory is normal.) ® Check the PDC20 circuit board. | (1) Replace the sensor. (2) Repair or replace the harness. (3) Repair or replace the harness. (4) Replace the CTL20 or PDC20 circuit board. (5)-1 Replace the motor. (5)-2 Check the motor gear (Feed roller rotates in one direction, and fork is fixed in a specific position. Only fork rotates when rotating it counterclockwise.) If any abnormality is found, replace the parts. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When the parts (sensor/harness/circuit board) are repaired or replaced, check the operation in the I/O check. |
| E-2419 | Distribution UP/DOWN initialization failed. | 1. Distribution up/down home position is not detected. (State of sensor does not change when the motor is driven for a specified number of pulses.) | State of home position sensor (D575) is scanned while driving up/down drive motor (M572) pulse by pulse. This error occurs when state of the sensor does not change when driving the motor 1200 pulses. | 1. Faulty D575 (M572 home position sensor) | 2. Poorly connected or broken harness of the D575 (M572 home position sensor) | 3. Poorly connected or broken harness to the CTL10 circuit board | 4. Faulty buffer (U90) on the CTL20 circuit board, or faulty PDC20 circuit board 5. M572 does not function. 6. Damaged or slipped timing belt | (5) Check whether or not the motor rotates in the I/O check. (6) 1) If the motor rotates but the distribution section is not raised or lowered, the internal timing belt may be faulty. 2) Inspect the external timing belt visually. 3) If the external timing belt is faulty, distribution is not smoothly raised and lowered. ® Check whether or not the harness is pinched.(2)(3) ® Check whether or not the connector is properly connected.(2)(3) ® Check the function of the sensor in the I/O check.(1) ® Check the voltage between 17 and 3 pins of U90 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close", the condition of the buffer memory is normal.) ® Check the PDC20 circuit board. | (1) Replace the sensor. (2) Repair or replace the harness. (3) Repair or replace the harness. (4) Replace the CTL20 circuit board. (5) If the harness and connector is normal but the motor does not rotate, replace the motor. (6) Replace the internal timing belt or adjust the timing of the external timing belt. | (6) When adjusting the timing, refer to Service Manual (17.1.10). (4) With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When the parts (sensor/harness/circuit board) are repaired or replaced, check the operation of the up/down motor (M572) in the I/O check. |
Manual page 159 (PDF page 163)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2420 | Distribution initialization failed. | 1. Distribution section home position is not detected. (State of sensor does not change when the motor is driven for a specified number of pulses.) This error is deleted because of software improvement . | 1. Distribution home position sensor (D574) remains ON when distribution motor (M571) drives 100 pulses during initialization. 2. If the home position sensor is OFF when starting initialization, or if any error is not detected in the item 1 above, state of home position sensor (D574) is scanned while driving distribution motor (M571) pulse by pulse. This error occurs when state of the sensor does not change when driving the motor 600 pulses. | 1. Faulty D574 (M571 home position sensor) | 2. Poorly connected or broken harness of the D574 (M571 home position sensor) | 3. Poorly connected or broken harness to the CTL10 circuit board | 4. Faulty buffer (U90) on the CTL20 circuit board, or faulty PDC20 circuit board 5. M571 does not function. 6. M571 gear not properly meshing due to interference of hose and other parts 7. Disengaged or damaged spring between paddles 8. Suction base and slide shaft malfunction | 5. Faulty M571 | (5) Check the operation of M571 in the I/O check. (6) Check whether or not the hose comes in contact with the other parts while operating the motor in the I/O check. (7) Check whether or not the spring between paddles is installed. (8) Check whether or not the sucker base and slide shaft moves smoothly with the interlock switch open. ® Check whether or not the harness is pinched.(2)(3) ® Check whether or not the connector is properly connected.(2)(3) ® Check the function of the sensor in the I/O check.(1) ® Check the voltage between 15 and 5 pins of U90 on the CTL20 circuit board. (If more than 3.5V is detected in "open" and less than 0.5V is detected in "close", the condition of the buffer memory is normal.) ® Check the PDC20 circuit board. | (1) Replace the sensor. (2) Repair or replace the harness. (3) Repair or replace the harness. (4) Replace the CTL20 circuit board. (5) If the harness and connector is normal but the motor does not rotate, replace the motor. (6) Adjust the position of hose. (7) If the spring is disengaged, reinstall it. If damaged, replace it. (8) If the sucker base and slide shaft do not move smoothly, clean the slide shaft and grease it. | (6) Adjust the hose referring to Service Manual (17.1.3). (4) With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | When the parts (sensor/harness/circuit board) are repaired or replaced, check the operation of the distribution motor (M571) in the I/O check. |
| W-2421 | Paper end processing of upper magazine completed. | 1. Paper end sensor detects paper end. | During paper loading from upper magazine, paper end sensor (D505) detects paper's trailing end and all the paper in the printer enters the processor. | Faulty D505 | Check the paper in the magazine.(1) | (1) Replace D505. | None | Check whether or not the paper end is detected properly. | ||||
| W-2422 | Paper end processing of lower magazine completed. | 1. Paper end sensor detects paper end. | During paper loading from lower magazine, paper end sensor (D525) detects paper's trailing end and all the paper in the printer enters the processor. | Faulty D525 | Check the paper in the magazine.(1) | (1) Replace D525. | None | Check whether or not the paper end is detected properly. | ||||
| W-2423 | Unknown magazine ID is set. | 1. Different magazine ID from the last magazine's is detected when replacing magazine at paper end. | Magazine ID sensor (upper: D500 to D504, lower: D520 to D524) detects different ID from the last magazine's is detected when replacing magazine at paper end. | 1. Different type of paper is installed in the magazine (ID chip is also changed). | 2. ID chip is changed. | (1)(2) Faulty ID sensor | None | (1)(2) Reinstall the magazine. | ||||
| W-2424 | Magazine ID not registered. | 1. ID of the installed magazine is not registered. | Magazine ID detected by magazine ID sensor (upper: D500 to D504, lower: D520 to D524) is not registered. Magazine ID sensor scans magazine ID every 10 ms and determines ID number if the scanned ID matches 20 times (200 ms). | 1. Magazine settings such as paper width and paper type for the magazine ID are not registered. | (1) Faulty ID sensor | None | (1) Reinstall the magazine. | |||||
| W-2425 | ID is duplicated for upper and lower magazines. | 1. Magazines ID is duplicated for the upper and lower magazines. | Magazine ID (except for "0") detected by magazine ID sensor (upper: D500 to D504, lower: D520 to D524) is duplicated for the upper and lower magazine. Magazine ID sensor scans magazine ID every 10 ms and determines ID number if the scanned ID matches 20 times (200 ms). | 1. Wrong ID chip is installed. | (1) Faulty ID sensor | None | (1) Reinstall the magazine. | |||||
| W-2426 | Magazine not loaded. | Magazine is not installed in the specified (upper or lower) position. | Magazine is not installed in the specified (upper or lower) position when printing. Magazine ID sensor (upper: D500 to D504, lower: D520 to D524) detects "0." | 1. Faulty sensor (upper: D500 to D504, lower: D520 to D524) | 2. Magazine is not installed. | 3. ID chip is not installed. | 4. Incorrectly installed magazine | 1. Check the magazine ID sensor in the I/O check (by pressing the detecting bar manually). 2. Check whether or not the magazine is installed correctly. (Check the position of the magazine set lever.) 3. Check the ID chip. 4. Check whether or not the magazine installation is detected in the I/O check. | 1. Replace the DTM00 circuit board. 2. Reinstall the magazine. 3. Install the ID chip. 4. Replace the magazine. | None | (1)(2)(3)(4) Reinstall the magazine and confirm the magazine ID is detected correctly. | |
| E-2427 | Communication error occurred in printer. (between main circuit board and paper feeding system in upper side door section) | Communication time-out occurred between speed adjustment feeding section and speed adjustment CPU. | 1. Main CPU (SH) does not receive "start-up" notification within 5 seconds when speed adjustment CPU (H8A) starts up. 2. Main CPU does not receive "paper feed starts" notification from speed adjustment CPU within 15 seconds when starting printing. 3. Main CPU does not receive "paper feed stops" notification from speed adjustment CPU within 15 seconds when stopping printing. | (software) | Faulty hardware between SH7043 and H8/2355 | (software) ® Paper feed after replacing the CTL20 circuit board | Replace the CTL20 circuit board. | None | Paper feed after replacing the CTL20 circuit board | |||
| E-2428 | Communication error occurred in printer. (between main circuit board and paper feeding system in distribution section) | Communication time-out with distribution CPU occurred. | 1. Main CPU (SH) does not receive "start-up" notification within 5 seconds when distribution CPU (H8B) starts up. 2. Main CPU does not receive "paper feed starts" notification from distribution control CPU within 15 seconds when starting printing. 3. Main CPU does not receive "paper feed stops" notification from distribution control CPU within 15 seconds when stopping printing. | (software) | Faulty hardware between SH7043 and H8/2355 | (software) ® Paper feed after replacing the CTL20 circuit board | Replace the CTL20 circuit board. | None | Paper feed after replacing the CTL20 circuit board |
Manual page 160 (PDF page 164)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2429 | Magazine section door open. Close it. | Magazine section door is opened during paper processing. | D580 detects magazine door open during paper processing. D580 scans state of magazine door every 10 ms and determines the state if the scanned state matches specified times. (open: twice (20 ms), close: 300 times (3 seconds)) | 1. Missing or loose magnet | 2. Bent or broken interlock dog | 3. Faulty interlock switch | *Check the front, upper and three left-hand doors. (1) Check whether or not the magnet functions correctly. - Check whether or not each door is installed properly. - Check whether or not the magnet is missing. (2) Check whether or not the interlock dog is bent or broken. | (1) Replace the magnet and related parts. (2) Replace or adjust the interlock dog. (3) Replace the interlock switch. | Perform printing again because the paper may be fogged. | |||
| W-2430 | Magazine section door open. Close it. | Magazine section door is opened during the operation except for paper processing. | D580 detects magazine door open when starting up the system or starting printing. D580 scans state of magazine door every 10 ms and determines the state if the scanned state matches specified times. (open: twice (20 ms), close: 300 times (3 seconds)) | 1. Missing or loose magnet | 2. Bent or broken interlock dog | 3. Faulty interlock switch | 4. Poorly connected or broken harness of interlock switch | 5. Faulty PDC20 circuit board (PC19) | *Check the front, upper and three left doors. (1) Check whether or not the magnet functions correctly. - Check whether or not each door is installed properly. - Check whether or not the magnet is missing. (2) Check whether or not the interlock dog is bent or broken. | (1) Replace the magnet and related parts. (2) Replace or adjust the interlock dog. (3) Replace the interlock switch. (4) Repair or replace the harness. (5) Replace the PDC20 circuit board. | None | Confirm the error disappears when the magazine door is closed. |
| W-2431 | Printer section door open. | Door open is detected in printer. | Opening state of the following door is detected. Lower side door (D581), middle side door (D582), upper side door (D583), top door (D584), front door (D585) Each sensor scans the state of each door every 10 ms and determines the state if the scanned state matches specified times. (open: twice (20 ms), close: 300 times (3 seconds)) | 1. Missing or loose magnet | 2. Bent or broken interlock dog | 3. Faulty interlock switch | 4. Poorly connected or broken interlock switch harness | 5. Faulty PDC20 circuit board (PC19) | *Check the front, upper and three left-hand doors. (1) Check whether or not the magnet functions correctly. - Check whether or not each door is installed properly. - Check whether or not the magnet is missing. (2) Check whether or not the interlock dog is bent or broken. | (1) Replace the magnet and related parts. (2) Replace or adjust the interlock dog. (3) Replace the interlock switch. (4) Repair or replace the harness. (5) Replace the PDC20 circuit board. | None | Service Manual |
| W-2432 | Back printer is not installed. | Back printer is not installed. | Printing is performed when back printer set sensor (D544) does not detect back printer. | 3. Replace D544. | 4. Poorly connected or broken harness of D544 | 5. Faulty CTL20 or PDC20 circuit board | (4) Check the harness and D544. (5) Check the voltage on CTL20 (D544 to CTL6, U13)/PDC20 (PC1, U71) circuit board. | (4) Repair or replace the harness. (5) Replace the CTL20 or PDC20 circuit board. | (5) With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Check the function of back printer set sensor (D544) in the I/O check. | ||
| W-2433 | Incorrect paper magazine is set. | 1. After paper end, the positions of the magazines have been reversed. | Magazine ID sensor (upper: D500 to D504, lower: D520 to D524) detects the positions of the magazines reversed when replacing magazine at paper end. | 1. The positions of the magazines have been reversed. | (1) Check the number of ID chip installed into the upper and lower magazines. | |||||||
| I-2434 | Index print not created because magazine replaced. | 1. Requested magazine ID and installed magazine ID do not match when printing. | ||||||||||
| I-2435 | Magazine installed. | |||||||||||
| W-2436 | Magazine with different paper width installed. | |||||||||||
| I-2437 | Paper end process completed in upper magazine. | |||||||||||
| I-2438 | Paper end process completed in lower magazine. | |||||||||||
| W-2439 | Paper end detected in upper magazine. | |||||||||||
| W-2440 | Paper end detected in lower magazine. | |||||||||||
| W-2441 | Unknown magazine ID specified. | |||||||||||
| W-2442 | Incorrect paper width specified. | |||||||||||
| W-2443 | Paper end detected in magazine. |
Manual page 161 (PDF page 165)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2501 | Anti-dust shutter abnormal. | D620 does not function even if anti-dust shutter is operated at initialization. | When anti-dust shutter is opening (during initialization or before starting exposure feed): 1. Shutter is opened (by S620). 2. If D620 detects shutter opening within 500 ms, the system functions normally. 3. If D620 does not function, shutter is closed and the same operation is performed again. If the above operation is repeated 3 times but shutter opening cannot be detected, this error occurs. | 1. Disconnected connector of S620 or D620 | 2. Disconnected harness to PDC13 on the PDC20 circuit board | 3. Tripped circuit protector (F4) on the PDC20 circuit board | 4. Faulty D620 (14 pin of CTL5) or buffer (17 and 3 pins of U32) on the CTL20 circuit board | Check whether or not the shutter moves in the I/O check. If the shutter moves but the sensor does not function, the sensor or related parts is faulty. | (1) Turn OFF the system, connect the connectors and restart the system. (2) Connect the connectors and perform mechanical initialization. (3) Turn OFF the system, push the white button to reset the circuit protector and restart the system. (4) Replace the CTL20 circuit board. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Restart the printer. | |
| E-2502 | Anti-dust fan malfunction. | Anti-dust fan for optical system did not function (Rotating sensor malfunction). | During initialization or before starting exposure feed, state of anti-dust fan (F62x_ALM) is scanned every one second after the fan (F62x) is turned ON. This error occurs when "rotating" state is not detected 10 consecutive times. | 1. Disconnected harness to F620 to F622 | 2. Disconnected harness to PDC13 on the PDC20 circuit board | 3. Tripped circuit protector (F4) on the PDC20 circuit board | 4. Faulty D62x (12 pin of CTL5) or buffer (15 and 5 pins of U32) on the CTL20 circuit board | 5. Faulty fan | (1)(2) Connect the connectors and perform mechanical initialization. (3) Turn OFF the system, push the white button to reset the circuit protector and restart the system. (4) Replace the CTL20 circuit board. (5) Replace the fan ASSY. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Restart the printer. | |
| E-2503 | Polygon malfunction. | Polygon does not function (Rotating sensor malfunction). | State of polygon is scanned every one second after the polygon motor (M623) is turned ON. This error occurs when "locking" state is not detected 30 consecutive times. State of polygon is scanned during initialization or before starting exposure feed. | 1. Disconnected harness to OPT1 | 2. Disconnected harness to CTL18 on the CTL20 circuit board | 3. Tripped circuit protector CP2 on the CTL20 circuit board | 4. Poorly connected or broken harness of JND1-1 connector | 5. Poorly connected or broken harness of JND1-2 connector, or faulty polygon motor unit | (1)(2) Turn OFF the system, connect the connectors and restart the system. (3) Turn OFF the system, push the white button to reset the circuit protector and restart the system. (4)-1 Connect the JND1-1 connector. If the harness is broken, replace ROS. (4)-2 Replace ROS. | Restart the system to confirm the exposure section initialization is completed normally. | ||
| E-2504 | AOM driver cooling fan malfunction. | AOM fan malfunction (Rotating sensor malfunction). | State of AOM fan (F_AOM) is scanned every one second after 24V is supplied. This error occurs when "rotating" state is not detected. | Disconnected connector for AOM driver cooling fan | Disconnected connector (PDC15) on the PDC20 circuit board | Tripped circuit protector F1 on the PDC20 circuit board | Power is not supplied to the PDC20 circuit board. (Check whether or not the D14 (yellow LED) lights on the PDC20 circuit board.) | 4. Faulty sensor (26 pin of CTL5) or buffer (17 and 3 pins of U33) on the CTL20 circuit board, or faulty fan | Check whether or not the power is supplied to the fan. ® Check the LED on the PDC20 circuit board. ® Check the connector for the fan and PDC20 circuit board. ® Check the circuit protector on the PDC20 circuit board. ® Check the CTL20 circuit board. | - Connect the connector. - Reset the circuit protector. - Replace the circuit board. - Replace the fan. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Open the rear cover and circuit board mounting plate, and check whether or not the AOM driver cooling fan operates properly. |
| E-2505 | FM cooling fan malfunction. | Frame memory fan malfunction (Rotating sensor malfunction). | State of frame memory fan (F_MEM) is scanned every one second after 24V is supplied. This error occurs when "rotating" state is not detected. | 1. Disconnected connector for FM cooling fan | 2. Faulty FM cooling fan | 3. Faulty sensor (F589, F590; 1 and 4 pins of PDC14) or IF (U32, U33, U8, PC18), or faulty fan | 4. Faulty sensor (13 pin of CTL5) or buffer (17 and 3 pins of U100) on the CTL20 circuit board, or faulty fan | Check the harness to FMC cover. (1) ® Check whether or not the fan rotates. (2) ® Check the PDC20 circuit board. (3) ® Check the CTL 20 circuit board. | (1) Connect the connector. (2) Replace the fan. (3) Replace the PDC20 circuit board. (4) Replace the CTL20 circuit board. | With regard to the installation procedure after replacing the CTL20 circuit board, refer to Installation Manual. | Restart the system and check the display on the operation panel and monitor. | |
| E-2506 | Exposure section cooling fan malfunctions. | Exposure section fan malfunction (Rotating sensor malfunction). | State of frame exposure section cooling fan (F_EXP) is scanned every one second after 24V is supplied. This error occurs when "rotating" state is not detected. | 1. Disconnected fan connector (F585 or F586) | 2. Disconnected connector (PDC15) on the PDC20 circuit board | 3. Faulty fan | 1. Open the rear cover to check whether or not the connector under the fan duct is connected properly. 2. Check the connection of the harness on the CTL20 circuit board. | (1)(2) Turn OFF the system, connect the connectors and restart the system. (3) Replace the fan. | ||||
| W-2507 | Condition setup for present paper not performed. | Density measurement is not performed for the installed magazine. | Condition setup is not performed for the magazine ID of the loaded paper. Even if condition setup is already performed, the system requests condition setup again in the following cases: - Paper end - Paper type is changed. - Master magazine is changed. - LUT is cleared. - Time setting is changed more than 2 hours. | 1. Condition setup for the loaded paper is not performed. | 1. The system requests condition setup again. | None | (1) After condition setup, reinstall the magazine. | |||||
| E-2508 | Communication error occurred in printer (between main circuit board and LDD20 circuit board on laser unit). | Connection error between LDD20 and CTL20 circuit boards occurred. | Reply from the LDD20 circuit board is not received within 1 second when a command for controlling laser is sent. This error may occur even if the laser is not in operation because temperature control is performed. | 1. Poorly connected or broken harness between LDD2 or LDD3 on the LDD20 circuit board and the CTL20 circuit board | 2. Poorly connected or broken harness between CTL8 or CTL9 on the CTL20 circuit board and the LDD20 circuit board | 3. Poorly connected connector LDD1 on the LDD20 circuit board or PWA5 on the power supply unit | 4. Faulty LDD20 circuit board | 5. Faulty CTL20 circuit board | Disconnect and then connect the connector securely. | If the connector is connected properly: (1) Replace the harness. (2) Replace the LDD20 circuit board. (3) Replace the CTL20 circuit board. | - Restart the system to confirm the exposure section initialization is completed normally. - Check whether or not "Printer Temperature Display (456)" functions normally. |
Manual page 162 (PDF page 166)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2509 | Abnormal R laser (R-LD) information. | Abnormal data read from EEPROM in laser unit at startup. | After the system is turned ON, setting value read from R-EEPROM is outside the following ranges. 0002: Limit current (0 to 1100) 0003: Deterioration detection current (0 to 1100) 0007: Light source ID (fixed to 1) 0012: PD current (0 to 20000) 0014: Shipping year (1998 to 2200) 0015: Shipping month (1 to 12) 0016: Shipping day (1 to 31) | 1. Poorly connected connector (LDD4) on the LDD20 circuit board | 2. Tripped circuit protector (CP805) on the LDD20 circuit board | 3. Faulty EEPROM on the JMR20 circuit board (hardware trouble) | 4. Faulty EEPROM on the JMR20 circuit board (corrupted data) | 5. Faulty FDD20 circuit board | (1) Disconnect and connect the connector with the label on the harness facing ROS. (2) If the circuit protector is tripped: Turn OFF the system, disconnect the LDD12 connector and restart the system. If the CP805 trips again, the THA20 circuit board and the related parts are normal (ROS and the related parts may be faulty). (3) Check whether or not the displayed values on "R Laser (R-LD) Data (45D)" are the same as those on the parameter sheet stuck inside the magazine door. | (1) Disconnect and then reconnect the connector securely. (2) If the THA20 circuit board or related parts are faulty: - Repair or replace the harness of LDD12. - Install the THA20 circuit boards correctly. - Replace the THA20 circuit boards. If ROS or related parts are faulty: - Repair or replace the harness of LDD4, LDD5, LDD6 or LDD9, or replace ROS. - If the JMR20, JMG20 or JMB20 circuit board is faulty, replace ROS. (3) If the displayed values do not match, JMR20 circuit board is faulty. Replace ROS. (4) Replace the LDD20 circuit board. | (1) Restart the system to confirm the exposure section initialization is completed normally. (2) Check whether or not the displayed values on "R Laser (R-LD) Data (45D)" are the same as those on the attached parameter sheet. | |
| E-2510 | Abnormal G laser (G-SHG) information. | Abnormal data read from EEPROM in laser unit at startup. | After the system is turned ON, setting value read from G-EEPROM is outside the following ranges. 0002: Limit current (0 to 6000) 0003: Deterioration detection current (0 to 6000) 0007: Light source ID (fixed to 2) 0012: PD current (0 to 20000) 0013: Temperature control (1300 to 3700) 0014: Shipping year (1998 to 2200) 0015: Shipping month (1 to 12) | 1. Poorly connected connector (LDD6) on the LDD20 circuit board | 2. Tripped circuit protector (CP805) on the LDD20 circuit board | 3. Faulty EEPROM on the JMG20 circuit board (hardware trouble) | 4. Faulty EEPROM on the JMG20 circuit board (corrupted data) | 5. Faulty FDD20 circuit board | (1) Disconnect and connect the connector with the label on the harness facing ROS. (2) If the circuit protector is tripped: Turn OFF the system, disconnect the LDD12 connector and restart the system. If the CP805 trips again, the THA20 circuit board and the related parts are normal (ROS and the related parts may be faulty). (3) Check whether or not the displayed values on "G Laser (G-SHG) Data (45E)" are the same as those on the parameter sheet stuck inside the magazine door. | (1) Disconnect and then reconnect the connector securely. (2) If the THA20 circuit board or related parts are faulty: - Repair or replace the harness of LDD12. - Install the THA20 circuit boards correctly. - Replace the THA20 circuit boards. If ROS or related parts are faulty: - Repair or replace the harness of LDD4, LDD5, LDD6 or LDD9, or replace ROS. - If the JMR20, JMG20 or JMB20 circuit board is faulty, replace ROS. (3) If the displayed values do not match, JMG20 circuit board is faulty. Replace ROS. (4) Replace the LDD20 circuit board. | (1) Restart the system to confirm the exposure section initialization is completed normally. (2) Check whether or not the displayed values on "G Laser (G-SHG) Data (45E)" are the same as those on the attached parameter sheet. | |
| E-2511 | Abnormal B laser (B-SHG) information. | Abnormal data read from EEPROM in laser unit at startup. | After the system is turned ON, setting value read from B-EEPROM is outside the following range. 0002: Limit current (0 to 6000) 0003: Deterioration detection current (0 to 6000) 0007: Light source ID (fixed to 3) 0012: PD current (0 to 20000) 0013: Temperature control (1300 to 3700) 0014: Shipping year (1998 to 2200) 0015: Shipping month (1 to 12) 0016: Shipping day (1 to 31) | 1. Poorly connected connector (LDD9) on the LDD20 circuit board | 2. Tripped circuit protector (CP805) on the LDD20 circuit board | 3. Faulty EEPROM on the JMB20 circuit board (hardware trouble) | 4. Faulty EEPROM on the JMB20 circuit board (corrupted data) | 5. Faulty FDD20 circuit board | (1) Disconnect and connect the connector with the label on the harness facing ROS. (2) If the circuit protector is tripped: Turn OFF the system, disconnect the LDD12 connector and restart the system. If the CP805 trips again, the THA20 circuit board and the related parts are normal (ROS and the related parts may be faulty). (3) Check whether or not the displayed values on "b Laser (B-SHG) Data (45F)" are the same as those on the parameter sheet stuck inside the magazine door. | (1) Disconnect and then reconnect the connector securely. (2) If the THA20 circuit board or related parts are faulty: - Repair or replace the harness of LDD12. - Install the THA20 circuit boards correctly. - Replace the THA20 circuit boards. If ROS or related parts are faulty: - Repair or replace the harness of LDD4, LDD5, LDD6 or LDD9, or replace ROS. - If the JMR20, JMG20 or JMB20 circuit board is faulty, replace ROS. (3) If the displayed values do not match, JMB20 circuit board is faulty. Replace ROS. (4) Replace the LDD20 circuit board. | (1) Restart the system to confirm the exposure section initialization is completed normally. (2) Check whether or not the displayed values on "B Laser (B-SHG) Data (45F)" are the same as those on the attached parameter sheet. | |
| E-2512 | R laser (R-LD) temperature adjustment outside specified range. | Laser temperature did not converge within the specified range during initialization. | RLD temperature is detected every one second when temperature control starts. This error occurs when the temperature does not converge in the following range within 10 minutes. 1. 40°C±0.2°C 2. Difference of the last 3 times is within 0.1°C. | 1. Poorly connected connector (LDD5) on the LDD20 circuit board | 2. Tripped circuit protector (CP804) on the LDD20 circuit board | 3. Faulty Q1 on the JMR20 circuit board | 4. Faulty LDD20 circuit board | (1) Disconnect and then reconnect the connector securely. (2) If the circuit protector is tripped: Turn OFF the system, disconnect the LDD12 connector and restart the system. If the CP804 trips again, the THA20 circuit board and the related parts are normal (ROS and the related parts may be faulty). | (1) Disconnect and then reconnect the connector securely. (2) If the THA20 circuit board or related parts are faulty: - Repair or replace the harness of LDD12. - Install the THA20 circuit boards correctly. - Replace the THA20 circuit boards. If ROS or related parts are faulty: - Repair or replace the harness of LDD4, LDD5, LDD6 or LDD9, or replace ROS. - If the JMR20, JMG20 or JMB20 circuit board is faulty, replace ROS. (3) If the displayed values do not match, JMB20 circuit board is faulty. Replace ROS. (4) Replace the LDD20 circuit board. | (1) Restart the system to confirm the exposure section initialization is completed normally. (2) Check whether or not the displayed values on "Laser Exposure Check (45C)" are within the specification and stable. | ||
| E-2513 | G laser (G-SHG) temperature adjustment outside specified range. | Laser temperature did not converge within a specified range during initialization. | GSHG temperature is detected every one second when temperature control starts. This error occurs when the temperature does not converge in the following range within 5 minutes. 1. Setting temperature for LDD20 circuit board±0.2°C 2. Difference of the last 3 times is within 0.1°C. | 1. Poorly connected connector (LDD8) on the LDD20 circuit board | 2. Tripped circuit protector (CP801) on the LDD20 circuit board | 3. Faulty JMG20 circuit board or G-SHG module | 4. Faulty LDD20 circuit board | (1) Disconnect and then reconnect the connector securely. (2) Check whether or not the circuit protector is tripped. | (1) Disconnect and then reconnect the connector securely. (2) If the circuit protector is tripped, the harness of LDD8 is pinched. Repair the harness or replace ROS. (3) Replace the LDD20 circuit board. | (1) Restart the system to confirm the exposure section initialization is completed normally. (2) Check whether or not the displayed values on "Laser Exposure Check (45C)" are within the specification and stable. |
Manual page 163 (PDF page 167)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2514 | B laser (B-SHG) temperature adjustment outside specified range. | Laser temperature did not converge within a specified range during initialization. | BSHG temperature is detected every one second when temperature control starts. This error occurs when the temperature does not converge in the following range within 5 minutes. 1. Setting temperature for LDD20 circuit board±0.2°C 2. Difference of the last 3 times is within 0.1°C. | 1. Poorly connected connector (LDD11) on the LDD20 circuit board | 2. Tripped circuit protector (CP802) on the LDD20 circuit board | 3. Faulty JMG20 circuit board or B-SHG module | 4. Faulty LDD20 circuit board | (1) Disconnect and then reconnect the connector securely. (2) Check whether or not the circuit protector is tripped. | (1) Disconnect and then reconnect the connector securely. (2) If the circuit protector is tripped, the harness of LDD11 is pinched. Repair the harness or replace ROS. (3) Replace the LDD20 circuit board. | (1) Restart the system to confirm the exposure section initialization is completed normally. (2) Check whether or not the displayed values on "Laser Exposure Check (45C)" are within the specification and stable. | ||
| E-2515 | Abnormal R laser (R-LD) temperature. | Laser temperature exceeds the range. | RLD temperature is detected for 10 seconds every 10 minutes. This error occurs when the temperature is not in the range of 40°C±0.2°C. | Same as E-2512 | Refer to E-2512. | Refer to E-2512. | Refer to E-2512. | |||||
| E-2516 | Abnormal G laser (G-SHG) temperature. | Laser temperature exceeds the range. | GSHG temperature is detected for 10 seconds every 10 minutes. This error occurs when the temperature is not within the range of setting temperature for LDD20±0.2°C. | Same as E-2513 | Refer to E-2513. | Refer to E-2513. | Refer to E-2513. | |||||
| E-2517 | Abnormal B laser (B-SHG) temperature. | Laser temperature exceeds the range. | BSHG temperature is detected for 10 seconds every 10 minutes. This error occurs when the temperature is not within the range of setting temperature for LDD20±0.2°C. | Same as E-2514 | Refer to E-2514. | Refer to E-2514. | Refer to E-2514. | |||||
| W-2518 | Abnormal temperature detected in printer. | Ambient temperature exceeds the specified range. | Ambient temperature is detected every one second when the system starts up. This error occurs in the following cases. 1. The temperature has not been in the range of 5°C to 40°C for 3 hours. 2. The temperature has gone outside the specified range. | 1. Poorly connected connector (LDD12) on the LDD20 circuit board | 2. Poorly connected connector LDD12 on THA20 circuit boards or sub-scanning unit relay connector SSC3 | 3. Tripped circuit protector CP803, CP804 or CP805 on the LDD20 circuit board | 4. Faulty LDD20 or THA20 circuit board | 5. Faulty cooling fan poorly connected fan connector or abnormal ambient temperature | If the THA20 or related parts are faulty: (1) Disconnect and then reconnect the connector securely. (2) If the circuit protector is tripped: Turn OFF the system, disconnect the LDD12 connector and restart the system. If the circuit protector trips again, the THA20 circuit board and the related parts are normal (ROS and the related parts may be faulty). | (1) Replace the THA20 circuit board. If the error recurs, replace the LDD20 circuit board. (2) If the circuit protector is tripped, the harness of LDD12 is pinched. Repair or replace the harness. | Restart the system to confirm the system operates normally. | |
| E-2519 | Abnormal AOM temperature. | AOM temperature abnormality occurred during pre-exposure check. | - AOM temperature control has not been completed for 20 minutes after the exposure section temperature control is completed. - After AOM temperature control is completed, "temperature control not completed" is detected 10 consecutive times. | Abnormal ambient temperature | Poorly connected connector for AOM driver or FMC circuit board | Faulty AOM driver | (1) Check whether or not ambient temperature is within the range of 5°C to 32°C. (2) Disconnect and connect the nylon connector securely. (3) Turn OFF the system, disconnect the nylon connector of the blue AOM driver and restart the system. If E-2519 does not occur, the blue AOM driver is faulty. If E-2519 occurs, turn OFF the system, connect the nylon connector of the blue AOM driver, disconnect the connector of the green AOM driver and restart the system. If E-2519 does not occur, the green AOM driver is faulty. Check the red AOM driver in the same manner. | Turn OFF the system, connect the connector and restart the system. Replace the faulty AOM driver. | None | Restart the system to confirm the initialization is completed normally. | ||
| E-2520 | R laser (R-LD) current exceeded. | LD current value limiter is detected. | During periodical check, RLD excessive current is detected in the status register on the LDD20 circuit board. The reading value of RLD EEPROM address 0002 (limit current) is set to LDD20 when the power is turned ON. If the LD current exceeding the specified value is detected, RLD excessive current detecting bit is flagged. However, interlock for the cover of system B or A is detected at that moment, this error does not occur. Also, this error does not occur when abnormal power supply voltage is detected concurrently. | 1. Poorly connected connector (LDD5) on the LDD20 circuit board, or broken harness | 2.Faulty JMR20 circuit board (including R-LD or high-frequency superposition module) | 3. Faulty LDD20 circuit board | 4. Updated or corrupted R laser data | (1) Disconnect and then reconnect the connector securely. (2) Check whether or not the displayed values on in "R Laser (R-LD) data (45D)" are the same as those on the parameter sheet stuck inside the magazine door. If W-2526 is displayed in advance, LD is deteriorated. | Replace the LDD20 circuit board or ROS. | - Restart the system to confirm the initialization is completed normally. - Check whether or not the displayed values on "Laser Exposure Check (45C)" is almost the same as those on the parameter sheet stuck inside the magazine door. | ||
| E-2521 | G laser (G-SHG) current exceeded. | LD current value limiter is detected. | During periodical check, G-SHG excessive current is detected in the status register on the LDD20 circuit board. The reading value of G-SHG EEPROM address 0002 (limit current) is set to LDD20 when the power is turned ON. If the LD current exceeding the specified value is detected, G-SHG excessive current detecting bit is flagged. However, interlock for the cover of system B or A is detected at that moment, this error does not occur. Also, this error does not occur when abnormal power supply voltage is detected concurrently. | 1. Poorly connected connector (LDD7) on the LDD20 circuit board, or broken harness | 2. Faulty JMG20 circuit board (including G-SHG) | 3. Tripped circuit protector CP803 or CP804 on the LDD20 circuit board | 4. Faulty LDD20 circuit board | 5. Updated or corrupted G laser data | (1) Disconnect and then reconnect the connector securely. (2) If the circuit protector is tripped: Turn OFF the system, disconnect the LDD12 connector and restart the system. If the CP803 or CP804 trips again, the THA20 circuit board and the related parts are normal (ROS and the related parts may be faulty). (3) Check whether or not the displayed values on in "G Laser (G-SHG) data (45E)" are the same as those on the parameter sheet stuck inside the magazine door. If W-2527 is displayed in advance, LD is deteriorated. | If no abnormality is found in items (1) and (3), replace the LDD20 circuit board or ROS. (2) If the THA20 circuit board or related parts are faulty: - Repair or replace the harness of LDD12. - Install the THA20 circuit boards correctly. - Replace the THA20 circuit boards. If ROS or related parts are faulty: - Repair or replace the harness of LDD5, LDD7 or LDD10, or replace ROS. - If the JMR20, JMG20 or JMB20 circuit board is faulty, replace ROS. | - Restart the system to confirm the initialization is completed normally. - Check whether or not the displayed values on "Laser Exposure Check (45C)" is almost the same as those on the parameter sheet stuck inside the magazine door. | |
| E-2522 | B laser (B-SHG) current exceeded. | LD current value limiter is detected. | During periodical check, B-SHG excessive current is detected in the status register on the LDD20 circuit board. The reading value of B-SHG EEPROM address 0002 (limit current) is set to LDD20 when the power is turned ON. If the LD current exceeding the specified value is detected, B-SHG excessive current detecting bit is flagged. However, interlock for the cover of system B or A is detected at that moment, this error does not occur. Also, this error does not occur when abnormal power supply voltage is detected concurrently. | 1. Poorly connected connector (LDD10) on the LDD20 circuit board, or broken harness | 2. Faulty JMG20 circuit board (including B-SHG) | 3. Tripped circuit protector CP803 or CP804 on the LDD20 circuit board | 4. Faulty LDD20 circuit board | 5. Updated or corrupted B laser data | (1) Disconnect and then reconnect the connector securely. (2) If the circuit protector is tripped: Turn OFF the system, disconnect the LDD12 connector and restart the system. If the CP803 or CP804 trips again, the THA20 circuit board and the related parts are normal (ROS and the related parts may be faulty). (3) Check whether or not the displayed values on in "B Laser (B-SHG) data (45F)" are the same as those on the parameter sheet stuck inside the magazine door. If W-2528 is displayed in advance, LD is deteriorated. | If no abnormality is found in items (1) and (3), replace the LDD20 circuit board or ROS. (2) If the THA20 circuit board or related parts are faulty: - Repair or replace the harness of LDD12. - Install the THA20 circuit boards correctly. - Replace the THA20 circuit boards. If ROS or related parts are faulty: - Repair or replace the harness of LDD5, LDD7 or LDD10, or replace ROS. - If the JMR20, JMG20 or JMB20 circuit board is faulty, replace ROS. | - Restart the system to confirm the initialization is completed normally. - Check whether or not the displayed values on "Laser Exposure Check (45C)" is almost the same as those on the parameter sheet stuck inside the magazine door. |
Manual page 164 (PDF page 168)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2523 | R laser (R-LD) current measurement value outside specified range. | PD current value does not converge within a specified range. | PD current of R laser exposed in APC mode is measured every one second. This error occurs when the measured value does not converge in the setting value±5% within 5 seconds. PD current is checked when RLD temperature control is completed. This error does not occur during exposure feed. | Faulty LDD20 circuit board | Replace the LDD20 circuit board. | Check whether or not the displayed values on "Laser Exposure Check (45C)" is almost the same as those on the parameter sheet stuck inside the magazine door. | ||||||
| E-2524 | G laser (G-SHG) current measurement value outside specified of range. | PD current value does not converge within a specified range. | PD current of G laser exposed in APC mode is measured every one second. This error occurs when the measured value does not converge in the setting value±5% within 5 seconds. PD current is checked when G-SHG temperature control is completed and when starting exposure feed. | Faulty LDD20 circuit board | Replace the LDD20 circuit board. | Check whether or not the displayed values on "Laser Exposure Check (45C)" is almost the same as those on the parameter sheet stuck inside the magazine door. | ||||||
| E-2525 | B laser (B-SHG) current measurement value outside specified range. | PD current value does not converge within the specified range. | PD current of B laser exposed in APC mode is measured every one second. This error occurs when the measured value does not converge in the setting value±5% within 5 seconds. PD current is checked when B-SHG temperature control is completed and when starting exposure feed. | Faulty LDD20 circuit board | Replace the LDD20 circuit board. | Check whether or not the displayed values on "Laser Exposure Check (45C)" is almost the same as those on the parameter sheet stuck inside the magazine door. | ||||||
| W-2526 | R laser (R-LD) is about to its lifetime. | Laser deterioration was detected at the last post-operatio nal check. | During the post-operational check, LD current of R laser is measured when the laser has been exposed in APC mode for 8 seconds. If the LD current value is greater than the "RLD deterioration current value" in EEPROM, this error occurs at the next system start-up from the scanner. | 1. Incorrectly set parameter | 2. Unexpected excessive current or static electricity | 3. LD is deteriorated. | Check whether or not the displayed values on in "R Laser (R-LD) data (45D)" are the same as those on the parameter sheet stuck inside the magazine door. | (1) If the values do not match, replace the optical system. (2)(3) Replace the optical system. | ||||
| W-2527 | G laser (G-SHG) is about to its lifetime. | Laser deterioration was detected at the last post-operatio nal check. | During the post-operational check, LD current of G laser is measured when the laser has been exposed in APC mode for 8 seconds. If the LD current value is greater than the "G-SHG deterioration current value" in EEPROM, this error occurs at the next system start-up from the scanner. | 1. "G, B Laser (SHG) Optimal Temperature Setup (454) " is not performed. | 2. Incorrectly set parameter | 3. Unexpected excessive current or static electricity | 4. LD is deteriorated. | (1) When W-2532 is displayed at system start-up, perform "G, B Laser (SHG) Optimal Temperature Setup (454)." (2) Check whether or not the displayed values on in "G Laser (G-SHG) data (45E)" are the same as those on the parameter sheet stuck inside the magazine door. | (1) Perform "G, B Laser (SHG) Optimal Temperature Setup (454)." (2) If the values do not match, replace the optical system. (3)(4) Replace the optical system. | |||
| W-2528 | B laser (B-SHG) is about to its lifetime. | Laser deterioration was detected at the last post-operatio nal check. | During the post-operational check, LD current of B laser is measured when the laser has been exposed in APC mode for 8 seconds. If the LD current value is greater than the "B-SHG deterioration current value" in EEPROM, this error occurs at the next system start-up from the scanner. | 1. "G, B Laser (SHG) Optimal Temperature Setup (454) " is not performed. | 2. Incorrectly set parameter | 3. Unexpected excessive current or static electricity | 4. LD is deteriorated. | (1) When W-2532 is displayed at system start-up, perform "G, B Laser (SHG) Optimal Temperature Setup (454)." (2) Check whether or not the displayed values on in "B Laser (B-SHG) data (45F)" are the same as those on the parameter sheet stuck inside the magazine door. | (1) Perform "G, B Laser (SHG) Optimal Temperature Setup (454)." (2) If the values do not match, replace the optical system. (3)(4) Replace the optical system. | |||
| E-2529 | SOS detection failed. | SOS (Start of Scanning) is not detected. | After PD current of RLD laser converge within the setting value±5% , SOS error and SOS log bits on FMC are ON when RLD has been exposed 100 ms, or when RLD exposure stops and 10 ms have elapsed. | 1. Loose or poorly connected OPT3 on laser unit or FMC4 on FMC20 circuit board | 2. Poorly connected OPT3J on the bottom of ROS or JND2-1 on the JND20 circuit board | 3-1. Loose, poorly connected or broken R-AOM coaxial cable. 3-2. Faulty R-AOM driver | 4. Poorly connected or broken BNC cable between the FMC20 circuit board and AOM driver | 5. Optical parameter data "Scanning position detection interval" or "Scanning position detection level" is corrupted | (1)(2)(3)-1(4) Disconnect and then reconnect the connector securely. Especially, make sure the BNC cable is securely locked. (3)-2 Exchange the input cable (coaxial cable from FMC20) and output cable (AOM coaxial cable) between the R-AOM and G-AOM drivers. (5) Perform "Scanning Position/Scanning Home Position Parameter Setup (45G)" to check whether or not the "Detection Interval" is "1465" and "Detection Level" is "127." | (1)(2)(3)(4)-1: Disconnect and then reconnect the connector securely. If no abnormality is found in the items (3)-2 and (5), replace ROS or FMC20 circuit board. (3)-2: When the system returns to normal operation if the R-AOM and G-AOM drivers are exchanged, repair or replace the R-AOM driver. (5) If the parameters are incorrect: 1. Perform "Data Download (45V)". 2. Check the parameters. If the parameters are incorrect, perform data download from the floppy disk. 3. Check the parameters. If the parameters are incorrect, replace the CTL20 circuit board. | Restart the system to confirm the initialization is completed normally. | |
| E-2530 | Electric power failure occurred in the exposure and light source sections. | Electric power failure occurred. | Electric power failure detecting bit is flagged in the status register on the LDD20 circuit board. However, interlock for the cover of system B or A is detected at that moment, this error does not occur. If the cover of system B is opened and closed at short intervals, the interlock cannot be detected and this error may occur. | 1. Poorly connected connector (LDD1) on the LDD20 circuit board, or broken harness | 2. Poorly connected connector (PWA5) on the power unit, or broken harness | 3. Faulty LDD20 circuit board | 4. Faulty power supply unit | 5. - Faulty AOM driver - Faulty FMC20 circuit board - Power supply unit PWA4 -to- AOM driver -to- FMC20 circuit board, poorly connected or broken harness | (1) Slowly open and close the cover of system B. Wait 1 or 2 minutes and check whether or not the error recurs. (2) Disconnect and then reconnect the connector securely. (3) Rock LDD1 or PWA5 while the system is in STANDBY state. (4) Check whether or not the voltage between A+12V and AGND on the LDD20 circuit board is in the range of 11.8V to 12.3V. Also check whether or not the voltage between A-12V and AGND on the LDD20 circuit board is in the range of 11.8V to 12.3V. | (2) Replace the harness. (3) - Replace the harness. If the voltage is excessively different, replace the power supply unit. - When PWA4 on the power supply unit is disconnected, if the error does not recur, replace the harness of PWA4 -to- AOM driver -to- FMC20 circuit board. If no abnormality is found in the items (1), (2) and (3), replace the LDD20 circuit board. | Confirm the error is cleared when the cover of system B is opened and closed during STANDBY state. | |
| E-2531 | Abnormal frame memory. | No frame memory. | This error occurs when the first FMB circuit board cannot be detected (The 2nd and 3rd FMB circuit boards are not concerned in this error.) | Poorly connected FMC20 or FMB20 circuit board | FMC20 does not send control signal to FMB20. (FMC20 is faulty.) | Check whether or not the pattern print (image data indirectly written by CPU) is printed correctly. | Open the frame memory circuit board cover and connect the FMB20 securely. | Restart the system to confirm the error does not recur. |
Manual page 165 (PDF page 169)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2532 | G, B laser (SHG) optimal temperature setting periods. | It’s time to perform SHG stabilization. | This error occurs in the following cases. 1. Three months have passed since the last optimal temperature setting. 2. 30 days have passed since shipping date. | Perform the optimal temperature setting referring to Service Manual. | ||||||||
| W-2533 | 10 days passed since the last paper condition setup. | Paper magazine requiring paper condition setup is detected during magazine installation. | Magazine initialization is performed when a magazine is installed or an error is cleared. | Perform calibration printing and paper condition setup. | ||||||||
| E-2534 | R laser (R-LD) temperature sensor abnormal. | Laser thermistor detected. | During periodical check, R laser thermistor detecting bit is flagged in the status register on the LDD20 circuit board. | 1. Poorly connected connector (LDD5) on the LDD20 circuit board, or broken harness | 2. Faulty JMR20 circuit board (including thermistor for R-LD) | 3. Faulty LDD20 circuit board | Disconnect and then reconnect the connector securely. | (1) Disconnect and then reconnect the connector securely. (2) Replace the LDD20 circuit board. (3) Replace ROS. | - Restart the system to confirm the initialization is completed normally. - If ambient temperature is outside the specified range, wait until the temperature is within the range. | |||
| E-2535 | G laser (G-SHG) temperature sensor abnormal. | Laser thermistor detected. | During periodical check, G laser thermistor detecting bit is flagged in the status register on the LDD20 circuit board. | 1. Poorly connected connector (LDD7) on the LDD20 circuit board, or broken harness | 2. Faulty JMG20 circuit board (including thermistor for G-SHG) | 3. Faulty LDD20 circuit board | Disconnect and then reconnect the connector securely. | (1) Disconnect and then reconnect the connector securely. (2) Replace the LDD20 circuit board. (3) Replace ROS. | - Restart the system to confirm the initialization is completed normally. - If ambient temperature is outside the specified range, wait until the temperature is within the range. | |||
| E-2536 | B laser (B-SHG) temperature sensor abnormal. | Laser thermistor detected. | During periodical check, B laser thermistor detecting bit is flagged in the status register on the LDD20 circuit board. | 1. Poorly connected connector (LDD10) on the LDD20 circuit board, or broken harness | 2. Faulty JMB20 circuit board (including thermistor for B-SHG) | 3. Faulty LDD20 circuit board | Disconnect and then reconnect the connector securely. | (1) Disconnect and then reconnect the connector securely. (2) Replace the LDD20 circuit board. (3) Replace ROS. | - Restart the system to confirm the initialization is completed normally. - If ambient temperature is outside the specified range, wait until the temperature is within the range. | |||
| W-2537 | The laser's temperature adjustment cannot be performed, because the ambient temperature is too low (high). | After initialization, ambient temperature has been out of range for specified time. | After initialization, ambient temperature is measured every one second. This error occurs when the temperature is not in the range of 5°C to 40°C for 30 minutes. | Perform "Printer Temperature Display (456)" to check ambient temperature. If the displayed temperature is obviously abnormal, take appropriate actions referring to W-2518. | Adjust the room temperature within the range of 15°C to 30°C using air conditioner. | |||||||
| W-2601 | Paper jam in processor ((7),(8)). | Paper is not fed out within specified time. | Paper is not fed out within 4 minutes 30 seconds. | 1. Faulty sensor (D771 to D773) or poorly connected HPF, FPF1 or CTP15 connector | 2. Incorrectly installed unit (processing rack, crossover rack, dryer rack, dryer exit unit, etc.) | 3. Faulty processing rack or crossover rack | 4. Faulty dryer rack or dryer temperature control function | 5. Faulty dryer exit unit | (1) Check the function of the sensor in the I/O check. (2) If the sensor is normal, check whether or no abnormality is found in processing rack, crossover rack, dryer rack, dryer exit section, etc. | (1) Replace the sensor. (2) Reinstall the unit. (3) Clean or replace the parts or unit. (4) Replace the parts or unit. If temperature control is abnormal, restart the system. (f or Ver.1.80 or earlier software) (5) Replace the parts or unit. | None | Perform printing to confirm the error does not recur. If necessary, open the squeegee cover and turn OFF the interlock switch forcibly, and check whether or not paper overlapping occurs in the squeegee section. |
| W-2602 | Paper remains in processor. | Power is turned OFF while paper remains in processor. | The built-in circuit breaker of the processor is turned OFF while paper is processing, and then the system is started up from the scanner. | Power is turned OFF while paper remains in processor. | Same as above | Remove paper from the processing section, dryer section or dryer exit unit. | None | None | ||||
| W-2603 | Paper remains in dryer exit unit. | Paper remains in high-speed feeding section when processor is driven. | Dryer exit section paper sensor (D771, D772 or D773) detects paper when driving the processor. | 1. Incorrectly installed dryer exit unit | 2. Faulty D771, D772 or D773 | 3. Poorly connected D771, D772, D773, HPF, FPF1 or CTP15 connector | 4. Poorly connected connector (M770 or PAC3) in the dryer drive section | 5. Paper remains in dryer exit section. | (1) Check whether or not the dryer exit unit is installed correctly. (2) Check the function of the sensors in the I/O check. (3) Check whether or not the connectors in the dryer exit section and dryer drive section. (4) Check the dryer exit section paper sensors. | (1) Install the unit correctly. (2) If a sensor is faulty, replace it. (3) Connect each connector properly. (4) Remove paper in the dryer exit section. | None | Confirm the processor drive system operates normally. |
| W-2604 | Sorter malfunction. | Abnormal sorter operation | State of sorter stop position sensor (D774/D820) does not change when sorter drive motor is driven 4 seconds. | 1. Sorter drive motor does not rotate, or SWA2 on SWA20 circuit board or M771 connector is not connected. | 2. Tray stop position sensor is faulty, or SWA3 on SWA20 circuit board or D820 connector is not connected. | 3. Broken cable between sorter and processor | 4. SORT1 or CTP11 connector is not connected. | 5. Incorrect sorter setting | Check the cable connection between the sorter and processor. And then perform sorting manually to check the sorter operation. If the motor does not stop, Item 2 may be the cause. If the motor rotates little by little, load on the motor may be increased. Check whether or not any obstacle exists. (Especially, check the positions of sorter tray and chain.) | (1) Check whether or not any obstacle exists. (Especially, check the positions of sorter tray and chain.) If the motor is faulty, replace the motor. (2) Replace the sensor. (3) Repair or replace the cable. (4) Connect the connector or replace the harness. |
Manual page 166 (PDF page 170)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2605 | Sorter SU2500Y connection error. | SU2500Y connection error | Error display for SU2500Y | 1. SU2500Y is set in "Installation Information Setup (41F)" when SU1100Y is installed. | Set SU1100Y to SORTER TYPE on the processor operation panel and restart the system. | |||||||
| E-2606 | Drive motor for opening replenisher cartridge abnormal. | Replenisher cartridge section malfunction | This error is displayed when CP48S or RO processing is selected. 1. Replenisher mixing starts or ends. 2. Replenishment cartridge opening motor (M740) is turned ON. 3. 13-minute time is set. 4. Replenishment cartridge box upper/lower sensor (D742/D743) does not detect cartridge box within 13 minutes. | Faulty M740 (PU740 or CTP9 connector) | Faulty D742/D743 (D743, D743 connector or CTP17 connector) | Faulty interlock switch (D744) (D744 or PAC22 connector) | Poorly connected connectors | (1) If replenishment cartridge is not opened, M740, M740 harness, D743, D743 harness or circuit board is faulty. (2) If replenishment cartridge is opened but the solution levels of P1R, P2RA and P3RB tanks are lower than the upper level sensors, D743 or D743 harness or circuit board is faulty. (3) If the solution levels of P1R, P2RA and P3RB tanks are higher than the upper level sensors, D742, D742 harness or circuit board is faulty. | Disconnect and connect the connector, and replace the faulty parts. Clear the error by following the procedure below. (1) If cartridge opening has been performed, add water so that all solution levels are higher than the upper level sensors, and then open and close the replenisher cover. (2) If cartridge opening has not been performed, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | After clearing the error, close the replenisher door and check the operation of replenisher cartridge in the I/O check. | ||
| W-2607 | PSR replenisher solution level has fallen. | PSR lower level sensor detects "solution empty." | State of PSR solution level sensor (FS753) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. The last state of FS753 is saved. 2. Current state of FS753 is detected. If states of 1 and 2 match (solution empty), this error occurs. | PSR solution level is lowered. | Faulty FS753 (FS753 or CTP19 connector) | (1) Add 2 liters of water to check whether or not the error is cleared. (2) If the error is cleared, the system is in normal operation. If the error is not cleared, FS753 and the related parts are faulty. | Replace FS753 or FS753 harness. | Check whether or not solution levels are displayed correctly in the I/O check. | ||||
| E-2608 | Communicati on error occurred in printer (between main circuit board and processor section). | Communicati on time-out with processor occurred. | Reply from the processing H8 program is not received within the specified time. | 1. Poorly connected CTL4 on CTL20 circuit board or CTP1 on CTP20 circuit board, or broken harness | 2. Faulty CTP20 or CTL20 circuit board | Check the connector and harness. (2) Check the power supply to CTP20 circuit board (CTP5 connector). (Check whether or not the LED (D1) is lit on the CTP20 circuit board.) | (1) Repair or replace the harness. (2) Connect the CTP5 connector. (3) Replace the CTP20 circuit board. (4) Replace the CTL20 circuit board. | None | Restart the system. | |||
| W-2609 | Processor or dryer cover is open. Processing stopped. | Cover of processing tank or accumulating section is opened during paper processing. | Cover "open" is detected while driving processor. State of processor cover (D790) and dryer section front cover (D781) interlock switches is detected every 100 ms. This error occurs when "open" state is detected two consecutive times. | 1. Incorrectly installed processor cover | 2. Incorrectly installed dryer section front cover | 3. Early model interlock switch bracket (one of the first lot) | 4. Poorly connected D790, D791, D781, PAC22 or PAC23 connector | If the distance between the position where the interlock switch turns OFF and the position where the cover is completely closed is shorter than 4 mm, Item 3 (early model bracket) may be the cause. | (1) Install the cover correctly. If necessary, perform leveling. (2) Tighten the screws securely. (3) Perform leveling again. (4) Connect the connector. | If Item 3 (early model bracket) is the cause, perform adjustment referring to Installation Manual. | Check whether or not the cover open/close is detected normally in the I/O check. Make sure the distance between the position where the interlock switch turns OFF and the position where the cover is completely closed is 4 mm or more. | |
| W-2610 | PSR completely empty. Replenishment stopped. | PSR lower level sensor detects "solution tank empty" during evaporation replenishment. | State of PSR lower level sensor (FS748) changed to "solution tank empty" during evaporation replenishment. This error occurs when CP48S/RO processing is selected. | PSR solution level is low. | Faulty FS748 or poorly connected FS748 or CTP16 connector | 1. Add 8 liters of FRSS and 2 tablets of FSC100 and then check whether or not the error is cleared. 2. If the error is cleared and evaporation replenishment resumes, the condition of the system is normal. If the error is not cleared, FS748 is faulty. | 1. Add 8 liters of FRSS and 2 tablets of FSC100. 2. Replace the sensor. | Check whether or not solution levels are displayed correctly in the I/O check. | ||||
| W-2611 | Processing tank or dryer section cover open. | Cover of processing tank or accumulating section is opened when starting printing. | Cover is open when starting control strip processing or rack auto cleaning. State of processor cover (D790) and dryer section front cover (D781) interlock switches is detected every 100 ms. This error occurs when "open" state is detected two consecutive times. | 1. Incorrectly installed processor cover | 2. Incorrectly installed dryer section front cover | 3. Early model interlock switch bracket (one of the first lot) | 4. Poorly connected D790, D791, D781, PAC22 or PAC23 connector | If the distance between the position where the interlock switch turns OFF and the position where the cover is completely closed is shorter than 4 mm, Item 3 (early model bracket) may be the cause. | (1) Install the cover correctly. If necessary, perform leveling. (2) Tighten the screws securely. (3) Perform leveling again. (4) Connect the connector. | If Item 3 (early model bracket) is the cause, perform adjustment referring to Installation Manual. | Check whether or not the cover open/close is detected normally in the I/O check. Make sure the distance between the position where the interlock switch turns OFF and the position where the cover is completely closed is 4 mm or more. | |
| W-2612 | PSR completely empty. Replenishment canceled. | PSR lower level sensor detects "solution tank empty" during evaporation replenishment. | State of PSR lower level sensor (FS753) changed to "solution tank empty" during evaporation replenishment. | PSR solution level is low. | Faulty FS753 or poorly connected FS753 or CTP19 connector | 1. Add 8 liters of FRSS and 2 tablets of FSC100 and then check whether or not the error is cleared. 2. If the error is cleared and evaporation replenishment resumes, the condition of the system is normal. If the error is not cleared, FS753 is faulty. | 1. Replace FS753 or sensor harness. | Check whether or not solution levels are displayed correctly in the I/O check. | ||||
| E-2613 | Processor program error. | Program loading error occurred in processor. | 1. The processing H8 program address in SH is not received. 2. Data format of the processing H8 program in SH is abnormal. 3. NG is received from CTP20 during program transfer. | 1. Corrupted backup memory on the CTP20 circuit board | 2. Faulty backup battery or backup circuit on the CTP20 circuit board | (1) Restart the scanner. (2) Check whether or not the JP2 on the CTP20 circuit board is on the BACKUP side. Check the voltage of backup battery is 2.2V or higher. | (1) Download the program again from the scanner or debug PC for the CTP20 circuit board. (2) Replace the CTP20 circuit board. | None | Restart the scanner. |
Manual page 167 (PDF page 171)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2614 | P1 processing tank temperature not rising. | Solution temperature does not rise more than 1°C within 30 minutes. | This error is detected during heat-up. 1. Current temperature (TS700 thermistor) is memorized. 2. 30-minute timer is set. 3. Temperature is detected every one second. 4. When time-out occurs, if the difference between the memorized temperature and current temperature is less than 1°C, this error occurs. 5. If the difference is 1°C or more, this sequence is repeated from Step 1. | 1. - Faulty heater (H710) - Poorly connected connector (H710 or PAC12) - Faulty power supply unit (NF1) - Tripped circuit protector (CB3 or CB4) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU710 or PAC15) | 3. - Faulty thermistor - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. | ||||
| E-2615 | P2 processing tank temperature not rising. | Solution temperature does not rise more than 1°C within 30 minutes. | This error is detected during heat-up. 1. Current temperature (TS701 thermistor) is memorized. 2. 30-minute timer is set. 3. Temperature is detected every one second. 4. When time-out occurs, if the difference between the memorized temperature and current temperature is less than 1°C, this error occurs. 5. If the difference is 1°C or more, this sequence is repeated from Step 1. | 1. - Faulty heater (H711) - Poorly connected connector (H711 or PAC12) - Faulty power supply unit (NF1) - Tripped circuit protector (CB3 or CB4) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU711 or PAC15) | 3. - Faulty thermistor (TS701) - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. | ||||
| E-2616 | PS1,2 processing tanks temperatures not rising. | Solution temperature does not rise more than 1°C within 30 minutes. | This error is detected during heat-up. 1. Current temperature (TS702 thermistor) is memorized. 2. 30-minute timer is set. 3. Temperature is detected every one second. 4. When time-out occurs, if the difference between the memorized temperature and current temperature is less than 1°C, this error occurs. 5. If the difference is 1°C or more, this sequence is repeated from Step 1. | 1. - Faulty heater (H712) - Poorly connected connector (H712 or PAC14) - Faulty power supply unit (NF2) - Tripped circuit protector (CB7 or CB8) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU713 or PAC15) | 3. - Faulty thermistor (TS702) - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. | ||||
| E-2617 | PS3,4 processing tanks temperatures not rising. | Solution temperature does not rise more than 1°C within 30 minutes. | This error is detected during heat-up. 1. Current temperature (TS703 thermistor) is memorized. 2. 30-minute timer is set. 3. Temperature is detected every one second. 4. When time-out occurs, if the difference between the memorized temperature and current temperature is less than 1°C, this error occurs. 5. If the difference is 1°C or more, this sequence is repeated from Step 1. | 1. - Faulty heater (H713) - Poorly connected connector (H713 or PAC14) - Faulty power supply unit (NF2) - Tripped circuit protector (CB7 or CB8) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU715 or PAC19) | 3. - Faulty thermistor - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. | ||||
| W-2618 | Dryer section temperature not rising. | Solution temperature does not rise more than 1°C within 1 minute. | 1. Current temperature is memorized when starting heat-up. 2. 1-minute timer is set. 3. When time-out occurs, if the difference between the memorized temperature and current temperature is less than 1°C, this error occurs. | 1. Too much fresh air flows in the dryer section because the dryer section cover is incorrectly installed. | 2. Faulty dryer heater system - SSR1 to SSR3 - CTP23 connector - NF1 to NF3 - CB1, CB2, CB9, CB10, CB11 or CB12 | 3. Faulty thermistor in dryer section (TS760 or CTP4 connector) | (1) Check the covers of the dryer section. (2) Perform "Processor Start" for 4 minutes and then check whether or not the dryer temperature rises to the specified value in the I/O check. Check whether or not the dryer cover is warm. | (1) If any missing parts are found, reinstall them. (2) Replace the dryer heater, harness or circuit board. (3) Replace the thermistor, harness or circuit board. | If the displayed value of the thermistor is incorrect, calibrate the sensor without the dryer section heated. (Refer to Service Manual.) | Perform "Processor Start" for 4 minutes and then check whether or not the dryer temperature rises to the specified value in the I/O check. | ||
| E-2619 | P1 processing tank abnormal. Heater turned off. | Abnormal P1 temperature | This error is detected during "5-second periodical check", "Control range monitoring" or "pre-heat." 1. During "5-second periodical check": This error occurs if the solution temperature in P1 tank is 0.5°C or lower while the solution temperature in another tank is 10.0°C or higher. 2. During "Control range monitoring": Solution temperature in P1 tank is detected every one second. This error occurs if the temperature goes outside the specified range (setting temperature±3.0°C). 3. During "pre-heat": Solution temperature in P1 tank is detected every one second. This error occurs if the temperature goes outside the specified range (25°C to 30°C). | 1. - Faulty heater (H710) - Poorly connected connector (H710 or PAC12) - Faulty power supply unit (NF1) - Tripped circuit protector (CB3 or CB4) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU710 or PAC15) | 3. - Faulty thermistor (TS700) - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. |
Manual page 168 (PDF page 172)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2620 | P2 processing tank abnormal. Heater turned off. | Abnormal P2 temperature | This error is detected during "5-second periodical check", "Control range monitoring" or "pre-heat." 1. During "5-second periodical check": This error occurs if the solution temperature in P2 tank is 0.5°C or lower while the solution temperature in another tank is 10.0°C or higher. 2. During "Control range monitoring": Solution temperature in P2 tank is detected every one second. This error occurs if the temperature goes outside the specified range (setting temperature±3.0°C). 3. During "pre-heat": Solution temperature in P2 tank is detected every one second. This error occurs if the temperature goes outside the specified range (25°C to 30°C). | 1. - Faulty heater (H711) - Poorly connected connector (H711 or PAC12) - Faulty power supply unit (NF1) - Tripped circuit protector (CB3 or CB4) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU711 or PAC15) | 3. - Faulty thermistor (TS701) - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. | ||||
| E-2621 | PS1,2 processing tanks abnormal. Heater turned off. | Abnormal PS1/2 temperature | This error is detected during "5-second periodical check", "Control range monitoring" or "pre-heat." 1. During "5-second periodical check": This error occurs if the solution temperature in PS1/2 tank is 0.5°C or lower while the solution temperature in another tank is 10.0°C or higher. 2. During "Control range monitoring": Solution temperature in PS1/2 tank is detected every one second. This error occurs if the temperature goes outside the specified range (setting temperature±3.0°C). 3. During "pre-heat": Solution temperature in PS1/2 tank is detected every one second. This error occurs if the temperature goes outside the specified range (25°C to 30°C). | 1. - Faulty heater (H712) - Poorly connected connector (H712 or PAC14) - Faulty power supply unit (NF2) - Tripped circuit protector (CB7 or CB8) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU713 or PAC15) | 3. - Faulty thermistor (TS702) - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. | ||||
| E-2622 | PS3,4 processing tanks abnormal. Heater turned off. | Abnormal PS3/4 temperature | This error is detected during "5-second periodical check", "Control range monitoring" or "pre-heat." 1. During "5-second periodical check": This error occurs if the solution temperature in PS3/4 tank is 0.5°C or lower while the solution temperature in another tank is 10.0°C or higher. 2. During "Control range monitoring": Solution temperature in PS3/4 tank is detected every one second. This error occurs if the temperature goes outside the specified range (setting temperature±3.0°C). 3. During "pre-heat": Solution temperature in PS3/4 tank is detected every one second. This error occurs if the temperature goes outside the specified range (25°C to 30°C). | 1. - Faulty heater (H713) - Poorly connected connector (H713 or PAC14) - Faulty power supply unit (NF2) - Tripped circuit protector (CB7 or CB8) | 2. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU715 or PAC19) | 3. - Faulty thermistor (TS703) - Faulty CTP20 circuit board (memory) | Check the surface temperature of the heater. If the surface is cool, Item (1) may be the cause. If the surface is warm, Items (2) or (3) may be the cause. | Replace the faulty parts. | ||||
| E-2623 | Dryer section temperature abnormal. Heater turned off. | Abnormal dryer section temperature | This error is detected during "5-second periodical check", "Control range monitoring" or "pre-heat." 1. During "5-second periodical check": This error occurs if the solution temperature in PS3/4 tank is 0.5°C or lower while the solution temperature in another tank is 10.0°C or higher. 2. During "Control range monitoring": Dryer temperature is detected every one second. This error occurs if the temperature goes outside the specified range (setting temperature±15.0°C). | |||||||||
| E-2624 | P1 safety thermostat activated. Heater turned off. | Safety thermostat in P1 processing tank is activated. | State of safety thermostat (D710) is detected every one second. This error occurs when the memorized value is "0 (OFF)" but the current value is "1 (ON)." | 1. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU710 or PAC15) | 2. - Faulty thermistor (TS700) - Faulty CTP20 circuit board | Safety thermostat is activated at 64°C and is automatically reset at 42°C. (1) Remove the circulation filter and check the operation. If the system returns to normal, the circulation system is faulty. If the error is not cleared, a clogged hose or nozzle, or faulty thermistor may be the cause. (2) Check whether or not the thermistor indicates correct temperature in the I/O check. | Replace the faulty parts. |
Manual page 169 (PDF page 173)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2625 | P2 safety thermostat activated. Heater turned off. | Safety thermostat in P2 processing tank is activated. | State of safety thermostat (D711) is detected every one second. This error occurs when the memorized value is "0 (OFF)" but the current value is "1 (ON)." | 1. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU711 or PAC15) | 2. - Faulty thermistor (TS701) - Faulty CTP20 circuit board | Safety thermostat is activated at 64°C and is automatically reset at 42°C. (1) Remove the circulation filter and check the operation. If the system returns to normal, the circulation system is faulty. If the error is not cleared, a clogged hose or nozzle, or faulty thermistor may be the cause.. (2) Check whether or not the thermistor indicates correct temperature in the I/O check. | Replace the faulty parts. | |||||
| E-2626 | P1,2 safety thermostats activated. Heater turned off. | Safety thermostat in P1/2 processing tank is activated. | State of safety thermostat (D712) is detected every one second. This error occurs when the memorized value is "0 (OFF)" but the current value is "1 (ON)." | 1. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU713 or PAC15) | 2. - Faulty thermistor (TS702) - Faulty CTP20 circuit board | Safety thermostat is activated at 64°C and is automatically reset at 42°C. (1) Remove the circulation filter and check the operation. If the system returns to normal, the circulation system is faulty. If the error is not cleared, a clogged hose or nozzle, or faulty thermistor may be the cause.. (2) Check whether or not the thermistor indicates correct temperature in the I/O check. | Replace the faulty parts. | |||||
| E-2627 | P3,4 safety thermostats activated. Heater turned off. | Safety thermostat in P3/4 processing tank is activated. | State of safety thermostat (D713) is detected every one second. This error occurs when the memorized value is "0 (OFF)" but the current value is "1 (ON)." | 1. - Faulty circulation system (clogged hose, nozzle or filter) - Disconnected connector (PU715 or PAC19) | 2. - Faulty thermistor (TS703) - Faulty CTP20 circuit board | Safety thermostat is activated at 64°C and is automatically reset at 42°C. (1) Remove the circulation filter and check the operation. If the system returns to normal, the circulation system is faulty. If the error is not cleared, a clogged hose or nozzle, or faulty thermistor may be the cause.. (2) Check whether or not the thermistor indicates correct temperature in the I/O check. | Replace the faulty parts. | |||||
| E-2628 | Safety thermostat in dryer section activated. Heater turned off. | Safety thermostat in dryer section is activated. | State of safety thermostat (D760) is detected every one second while the processor cover and dryer section front cover is closed. This error occurs when both the memorized and current values are "1 (ON)" three consecutive times. | 1. Faulty dryer fan (Check F760 and PAC16 connectors.) | 2. Faulty thermistor (Check TS760 and CTP4 connectors.) | 3. Foreign matter is caught in the dryer duct. | (1) Turn On the dryer fan in the I/O check. (2) Compare ambient temperature with the temperature detected by thermistor. (3) Check whether or not foreign matter is caught in the dryer unit. | After the error is cleared, remove the dryer heater to reset the thermostat, and then reinstall the dryer unit. | ||||
| W-2629 | P1 solution temperature has fallen. Temperature adjustment stopped. | Solution level in P1 processing tank is lowered. | State of P1 solution level sensor (FS700) is detected every one second. 1. The last state of P1 solution level is memorized. 2. Current state of P1 solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | 1. Faulty circulation system (solution leakage) | 2. Faulty replenishment system (Check PU741 and PAC17 connectors.) | 3. Abnormal solution level sensor (Check FS700 and CTP13 connectors.) | Remove the circulation filter to check the solution level of sub-tank. (Measure the distance between the upper surface of sub-tank and surface of solution.) If the sub-tank is full (measured length is within 65 mm), solution level sensor may be faulty. Remove the sensor to check the function by dipping it in/pulling it up from solution. | Replace the faulty parts. | ||||
| W-2630 | P2 solution temperature has fallen. Temperature adjustment stopped. | Solution level in P2 processing tank is lowered. | State of P2 solution level sensor (FS701) is detected every one second. 1. The last state of P2 solution level is memorized. 2. Current state of P2 solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | 1. Faulty circulation system (solution leakage) | 2. Faulty replenishment system (Check FS701 and CTP13 connectors.) | Remove the circulation filter to check the solution level of sub-tank. (Measure the distance between the upper surface of sub-tank and surface of solution.) If the sub-tank is full (measured length is within 65 mm), solution level sensor may be faulty. Remove the sensor to check the function by dipping it in/pulling it up from solution. | Replace the faulty parts. | |||||
| W-2631 | PS1 solution temperature has fallen. Temperature adjustment stopped. | Solution level in PS1 processing tank is lowered. | State of PS1 solution level sensor (FS702) is detected every one second. 1. The last state of PS1 solution level is memorized. 2. Current state of PS1 solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | 1. Faulty circulation system (solution leakage) | 2. Faulty replenishment system (Check FS702 and CTP13 connectors.) | Remove the circulation filter to check the solution level of sub-tank. (Measure the distance between the upper surface of sub-tank and surface of solution.) If the sub-tank is full (measured length is within 65 mm), solution level sensor may be faulty. Remove the sensor to check the function by dipping it in/pulling it up from solution. | Replace the faulty parts. | |||||
| W-2632 | PS2 solution temperature has fallen. Temperature adjustment stopped. | Solution level in PS2 processing tank is lowered. | State of PS2 solution level sensor (FS703) is detected every one second. 1. The last state of PS2 solution level is memorized. 2. Current state of PS2 solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | 1. Faulty circulation system (solution leakage) | 2. Faulty replenishment system (Check FS703 and CTP13 connectors.) | Remove the circulation filter to check the solution level of sub-tank. (Measure the distance between the upper surface of sub-tank and surface of solution.) If the sub-tank is full (measured length is within 65 mm), solution level sensor may be faulty. Remove the sensor to check the function by dipping it in/pulling it up from solution. | Replace the faulty parts. | |||||
| W-2633 | PS3 solution temperature has fallen. Temperature adjustment stopped. | Solution level in PS3 processing tank is lowered. | State of PS3 solution level sensor (FS704) is detected every one second. 1. The last state of PS3 solution level is memorized. 2. Current state of PS3 solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | 1. Faulty circulation system (solution leakage) | 2. Faulty replenishment system (Check FS704 and CTP13 connectors.) | Remove the circulation filter to check the solution level of sub-tank. (Measure the distance between the upper surface of sub-tank and surface of solution.) If the sub-tank is full (measured length is within 65 mm), solution level sensor may be faulty. Remove the sensor to check the function by dipping it in/pulling it up from solution. | Replace the faulty parts. |
Manual page 170 (PDF page 174)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2634 | PS4 solution temperature has fallen. Temperature adjustment stopped. | Solution level in PS4 processing tank is lowered. | State of PS4 solution level sensor (FS705) is detected every one second. 1. The last state of PS4 solution level is memorized. 2. Current state of PS4 solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | 1. Faulty circulation system (solution leakage) | 2. Faulty replenishment system (Check FS705 and CTP13 connectors.) | Remove the circulation filter to check the solution level of sub-tank. (Measure the distance between the upper surface of sub-tank and surface of solution.) If the sub-tank is full (measured length is within 65 mm), solution level sensor may be faulty. Remove the sensor to check the function by dipping it in/pulling it up from solution. | Replace the faulty parts. | |||||
| W-2635 | P1R replenisher solution level has fallen. | P1R lower level sensor detects "solution tank empty." | State of P1R solution level sensor (FS750) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. The last state of P1R solution level is memorized. 2. Current state of P1R solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | P1R replenisher solution level is lowered. | Faulty P1R lower level sensor (FS750 or CTP19 connector) | (1) Replenish P1R and then check whether or not the error is cleared. (2) If the error is cleared, the condition of the system is normal. If the error is not cleared, P1R lower level sensor may be faulty. | (1) Replenish P1R. (2) If P1R lower level sensor is faulty, replace it. | Check whether or not P1R lower level sensor operates normally in the I/O check. | ||||
| W-2636 | P2RA replenisher solution level has fallen. | P2RA lower level sensor detects "solution tank empty." | State of P2RA solution level sensor (FS751) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. The last state of P2RA solution level is memorized. 2. Current state of P2RA solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | P2RA replenisher solution level is lowered. | Faulty P2RA lower level sensor (FS751 or CTP19 connector) | (1) Replenish P2RA and then check whether or not the error is cleared. (2) If the error is cleared, the condition of the system is normal. If the error is not cleared, P2RA lower level sensor may be faulty. | (1) Replenish P2RA. (2) If P2RA lower level sensor is faulty, replace it. | Check whether or not P2RA lower level sensor operates normally in the I/O check. | ||||
| W-2637 | P2RB replenisher solution level has fallen. | P2RB lower level sensor detects "solution tank empty." | State of P2RB solution level sensor (FS752) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. The last state of P2RB solution level is memorized. 2. Current state of P2RB solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | P2RB replenisher solution level is lowered. | Faulty P2RB lower level sensor (FS752 or CTP19 connector) | (1) Replenish P2RB and then check whether or not the error is cleared. (2) If the error is cleared, the condition of the system is normal. If the error is not cleared, P2RB lower level sensor may be faulty. | (1) Replenish P2RB. (2) If P2RB lower level sensor is faulty, replace it. | Check whether or not P2RB lower level sensor operates normally in the I/O check. | ||||
| W-2638 | P1R replenisher empty. | P1R lower level sensor detects "solution tank completely empty." | State of P1R solution level sensor (FS750) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. P1R lower level sensor (FS750) indicates “empty” at system start-up. | P1R replenisher tank is empty. | Faulty P1R lower level sensor (FS750 or CTP19 connector) | Check whether or not P1R lower level sensor operates normally in the I/O check. | Replenish P1R. If the lower level sensor is faulty, replace it. | |||||
| W-2638 | P1R replenisher empty. | P1R lower level sensor "solution tank completely empty" is solved. | ||||||||||
| W-2639 | P2RA replenisher empty. | P2RA lower level sensor detects "solution tank completely empty." | State of P2RA solution level sensor (FS751) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. P2RA lower level sensor (FS751) indicates “empty” at system start-up. | P2RA replenisher tank is empty. | Faulty P2RA lower level sensor (FS751 or CTP19 connector) | Check whether or not P2RA lower level sensor operates normally in the I/O check. | Replenish P2RA. If the lower level sensor is faulty, replace it. | |||||
| W-2639 | P2RA replenisher empty. | P2RA lower level sensor "solution tank completely empty" is solved. | ||||||||||
| W-2640 | P2RB replenisher empty. | P2RB lower level sensor detects "solution tank completely empty." | State of P2RB solution level sensor (FS752) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. P2RB lower level sensor (FS752) indicates “empty” at system start-up. | P2RB replenisher tank is empty. | Faulty P2RB lower level sensor (FS752 or CTP19 connector) | Check whether or not P2RB lower level sensor operates normally in the I/O check. | Replenish P2RB. If the lower level sensor is faulty, replace it. | |||||
| W-2640 | P2RB replenisher empty. | P2RB lower level sensor "solution tank completely empty" condition is solved. |
Manual page 171 (PDF page 175)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2641 | P1R replenisher empty. | This message is displayed when the error is cleared. State of P1R solution level sensor (FS750) is detected every one second. This message is not displayed in the CP48S/RO processing system. | P1R replenisher tank is empty. | Faulty P1R lower level sensor | Check whether or not P1R lower level sensor operates normally in the I/O check. | Replenish P1R. If the lower level sensor is faulty, replace it. | ||||||
| W-2642 | P2RA replenisher empty. | 1. CP47L 4-tank specification is detected. 2. [OK] button is displayed when the error is cleared. State of P2RA solution level sensor (FS751) is detected every one second. | P2RA replenisher tank is empty. | Faulty P2RA lower level sensor | Check whether or not P2RA lower level sensor operates normally in the I/O check. | Replenish P2RA. If the lower level sensor is faulty, replace it. | ||||||
| W-2643 | P2RB replenisher empty. | 1. CP47L 4-tank specification is detected. 2. [OK] button is displayed when the error is cleared. State of P2RB solution level sensor (FS752) is detected every one second. | P2RB replenisher tank is empty. | Faulty P2RB lower level sensor | Check whether or not P2RB lower level sensor operates normally in the I/O check. | Replenish P2RB. If the lower level sensor is faulty, replace it. | ||||||
| W-2644 | W2 waste solution tank nearly full. | External waste solution sensor detects "solution tank full." | State of external waste solution level sensor (FS810) is detected every one second. This message may appear when the external waste solution tank is used. | External waste solution tank is full. | Faulty external solution level sensor (FS810 or CTP16 connector) | This message is cleared when the YES key or [OK] button is pressed. If W-2645 is not cleared when waste solution is collected, solution level sensor may be faulty. | Collect waste solution. If the waste solution level sensor is faulty, replace the harness or circuit board. | Confirm the waste solution level sensor operates normally in the I/O check. | ||||
| W-2645 | W2 waste solution tank full. | External waste solution sensor detects "solution completely full." | State of external waste solution level sensor (FS810) is detected every one second. This message may appear when the external waste solution tank is used. | External waste solution tank is completely full. | Faulty external solution level sensor (FS810 or CTP16 connector) | If W-2645 is not cleared when waste solution is collected, solution level sensor may be faulty. | Collect waste solution. If the waste solution level sensor is faulty, replace the harness or circuit board. | Confirm the waste solution level sensor operates normally in the I/O check. | ||||
| W-2645 | W2 waste solution tank full. Printing stopped. | State of external waste solution level sensor (FS810) is detected every one second. This message may appear when the external waste solution tank is used. | External waste solution tank is completely full. | Faulty external solution level sensor (FS810 or CTP16 connector) | If W-2645 is not cleared when waste solution is collected, solution level sensor may be faulty. | Collect waste solution. If the waste solution level sensor is faulty, replace the harness or circuit board. | Confirm the waste solution level sensor operates normally in the I/O check. | |||||
| W-2645 | W2 waste solution tank full. Printing stopped. | External solution level sensor "solution completely full" condition has been solved. | ||||||||||
| W-2646 | PSR replenisher empty. | PSR lower level sensor detects "solution tank empty" during evaporation replenishment. | This error is displayed when CP48S or RO processing is selected. PSR lower level sensor detects "solution tank empty" during evaporation replenishment start condition check. | PSR replenisher tank is empty. | Faulty PSR lower level sensor (FS748 or CTP16 connector) | Confirm the PSR lower level sensor operates normally in the I/O check. | Add 8 liters of FRSS. If the lower level sensor is faulty, replace it. | |||||
| W-2648 | PSR solution level has fallen. | PSR upper level sensor detects "no solution." | State of PSR upper level sensor (FS743) is detected every one second. This error is displayed when CP48S or RO processing is selected. This error occurs when PSR upper level sensor (FS743) detects "no solution." | PSR replenisher tank is "solution low." | Faulty PSR upper level sensor (FS743 or CTP16 connector) | Confirm the PSR upper level sensor operates normally in the I/O check. | Add 4 liters of FRSS. If the lower level sensor is faulty, replace it. | |||||
| W-2649 | PSR empty. | PSR lower level sensor detects "no solution." | State of PSR lower level sensor (FS748) is detected every one second. This error is displayed when CP48S or RO processing is selected. This error occurs when PSR lower level sensor (FS748) detects "no solution." | PSR replenisher tank is empty. | Faulty PSR lower level sensor (FS748 or CTP16 connector) | Confirm the PSR lower level sensor operates normally in the I/O check. | Add 8 liters of FRSS. If the lower level sensor is faulty, replace it. | |||||
| W-2649 | PSR empty. | PSR lower level sensor "solution tank empty" condition is solved. | ||||||||||
| W-2650 | W1 solution tank nearly full. | Internal waste solution sensor detects "solution exists." | State of internal waste solution level sensor (FS749) is detected every one second. 1. The last state of internal waste solution level is memorized. 2. Current state of internal waste solution level is detected. 3. This error occurs when the last state and current state match (solution exists). | Internal waste solution tank is full. | Faulty internal waste solution level sensor (FS749 or CTP16 connector) | If W-2651 is not cleared when waste solution is collected, solution level sensor may be faulty. | Collect waste solution. If the waste solution level sensor is faulty, replace the level sensor or harness. | Confirm the waste solution level sensor operates normally in the I/O check. |
Manual page 172 (PDF page 176)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2651 | W1 solution tank nearly full. Printing stopped. | Internal waste solution sensor detects "solution completely full." | State of internal waste solution level sensor (FS749) is detected every one second. 1. The last state of internal waste solution level is memorized. 2. Current state of internal waste solution level is detected. 3. This error occurs when the last state and current state match (solution exists). | Internal waste solution tank is full. | Faulty internal waste solution level sensor (FS749 or CTP16 connector) | If W-2651 is not cleared when waste solution is collected, solution level sensor may be faulty. | Collect waste solution. If the waste solution level sensor is faulty, replace the level sensor or harness. | Confirm that the waste solution level sensor operates normally in the I/O check. | ||||
| W-2651 | W1 solution tank nearly full. Printing stopped. | Internal waste solution sensor "solution tank completely full" condition has been solved. | ||||||||||
| E-2653 | Remaining replenisher abnormal. | 1. State of P1R, P2RA or P2RB level sensor changed during stand-by. 2. State of "replenisher mixing" is detected during system start-up. | This error message is not displayed. State of P1R, P2RA or P2RB level sensor changed during stand-by. | Replenisher leakage from the P1R, P2RA or P2RB tank. | Replenisher is collected during stand-by. | Replenisher is added during stand-by. | Solution level sensor becomes faulty during stand-by. (FS740, FS741, FS742, FS745, FS746, FS747 or CTP16 connector) | Solution evaporates excessively during stand-by. | - Check whether or not replenisher leaks from the replenisher tank. - Confirm each solution level sensor operates normally in the I/O check. | - If solution leakage is found, repair it, drain off the solution, install a new replenisher cartridge and then restart the system. - If solution level sensor is replaced, drain off the solution, install a new replenisher cartridge and then restart the system. | Confirm each solution level sensor operates normally in the I/O check. | |
| W-2654 | Paper overlapping detected in dryer exit unit. | Paper overlapping is detected. | 1. Feed length of paper is memorized. 2. Feed length detection starts when the exit section paper sensor (D771, D772, D773) detects leading end of paper. | |||||||||
| W-2655 | RC50D flow rate insufficient. | RC50D flow rate is insufficient. | Flow rate of clean water is less than 40 ml/min. | Clogged element | Faulty RC50D pump (PU830 or PAC18 connector) | Faulty flowmeter (RO830 or CTP18 connector) | Measure the amount of clean water pouring into PS4 tank, and compare the measured amount with the displayed value. | - Replace the RO element. - Replace the pump. - Replace the flowmeter. | Measure the amount of clean water pouring into PS4 tank, and compare the measured amount with the displayed value. | |||
| E-2656 | RC50D flow rate abnormal. | RC50D flow rate is abnormal. | Flow rate of clean water is less than 5 ml/min. | Clogged element | Faulty RC50D pump (PU830 or PAC18 connector) | Faulty flowmeter (RO830 or CTP18 connector) | Measure the amount of clean water pouring into PS4 tank, and compare the measured amount with the displayed value. | - Replace the RO element. - Replace the pump. - Replace the flowmeter. | Measure the amount of clean water pouring into PS4 tank, and compare the measured amount with the displayed value. | |||
| E-2657 | P1R replenisher pump or stirring valve abnormal. | Output amount of solution to P1R upper level sensor exceeds the specified value (1498.5 ml). | Flow amount is checked each time the operation of P1R replenisher pump (PU741) is completed. 1. Counter for P1R upper level sensor is counted up (+1) each time the pump operation is completed. 2. This error occurs in the following conditions. - State of P1R upper level sensor (FS740) is "solution exists." - Counter value × P1R pump output ³ Specified value (1498.5 ml) | 1. Faulty P1R replenisher pump (PU741 or PAC17 connector) | 2. Faulty P1R stirring valve (S743 or CTP10 connector) | 3. Faulty P1R washing valve (S740 or CTP10 connector) | 4. Faulty P1R upper level sensor (FS740 or CTP16 connector) | Replenisher pump is excluded from the possible cause because output amount decreases when the pump is faulty. | (1) Measure the output amount of P1R pump in "Pump Output Measurement/Setting (461)." (2)(3) Check whether or not the sound of valve operation can be heard. (4) Check whether or not the solution level sensor operates normally in the I/O check. For Ver.1.8 software, check the solution level sensor after the error is cleared. | (1) Replace P1R replenisher pump. (2)(3) Replace the electromagnetic valve. (4) Replace the P1R upper level sensor. Clear the error by following the procedure below. (1) If solution surface in each tank is around the upper level sensor, add water so that all solution levels are higher than the upper level sensors, and then open and close the replenisher cover. (2) If solution level of one or all tanks is low, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | - Check the operation according to what caused the error. - The same situation can be recreated when the next replenisher cartridge is opened and replenisher is added to upper level sensor. Accordingly, the same situation cannot be created at the site. | |
| E-2658 | P2RA replenisher pump or cartridge cleaning valve abnormal. | Output amount of solution to P2RA upper level sensor exceeds the specified value (582.8 ml). | Flow amount is checked each time the operation of P2RA replenisher pump (PU742) is completed. 1. Counter for P2RA upper level sensor is counted up (+1) each time the pump operation is completed. 2. This error occurs in the following conditions. - State of P2RA upper level sensor (FS741) is "solution exists." - Counter value × P2RA pump output ³ Specified value (582.8 ml) | 1. Faulty P2RA replenisher pump (PU742 or PAC17 connector) | 2. Faulty P2RA cartridge cleaning valve (S741 or CTP10 connector) | 3. Faulty P2RA upper level sensor (FS741 or CTP16 connector) | Replenisher pump is excluded from the possible cause because output amount decreases when the pump is faulty. | (1) Measure the output amount of P2RA pump in "Pump Output Measurement/Setting (461)." (2) Check whether or not the sound of valve operation can be heard. (3) Check whether or not the solution level sensor operates normally in the I/O check. For Ver.1.8 software, check the solution level sensor after the error is cleared. | (1) Replace P2RA replenisher pump. (2) Replace the electromagnetic valve. (3) Replace the P2RA upper level sensor. Clear the error by following the procedure below. (1) If solution surface in each tank is around the upper level sensor, add water so that all solution levels are higher than the upper level sensors, and then open and close the replenisher cover. (2) If solution level of one or all tanks is low, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | - Check the operation according to what caused the error. - The same situation can be recreated when the next replenisher cartridge is opened and replenisher is added to upper level sensor. Accordingly, the same situation cannot be created at the site. |
Manual page 173 (PDF page 177)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2659 | P2RB replenisher pump or cartridge cleaning valve abnormal. | Output amount of solution to P2RB upper level sensor exceeds the specified value (582.8 ml). | Flow amount is checked each time the operation of P2RB replenisher pump (PU743) is completed. 1. Counter for P2RB upper level sensor is counted up (+1) each time the pump operation is completed. 2. This error occurs in the following conditions. - State of P2RB upper level sensor (FS742) is "solution exists." - Counter value × P2RB pump output ³ Specified value (582.8 ml) | 1. Faulty P2RB replenisher pump (PU743 or PAC17 connector) | 2. Faulty P2RB cartridge cleaning valve (S742 or CTP10 connector) | 3. Faulty P2RB upper level sensor (FS742 or CTP16 connector) | Replenisher pump is excluded from the possible cause because output amount decreases when the pump is faulty. | (1) Measure the output amount of P2RB pump in "Pump Output Measurement/Setting (461)." (2) Check whether or not the sound of valve operation can be heard. (3) Check whether or not the solution level sensor operates normally in the I/O check. For Ver.1.8 software, check the solution level sensor after the error is cleared. | (1) Replace P2RB replenisher pump. (2) Replace the electromagnetic valve. (3) Replace the P2RB upper level sensor. Clear the error by following the procedure below. (1) If solution surface in each tank is around the upper level sensor, add water so that all solution levels are higher than the upper level sensors, and then open and close the replenisher cover. (2) If solution level of one or all tanks is low, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation perform. | - Check the operation according to what caused the error. - The same situation can be recreated when the next replenisher cartridge is opened and replenisher is added to upper level sensor. Accordingly, the same situation cannot be created at the site. | ||
| W-2660 | PSR completely empty. | PSR lower level sensor detects "solution tank empty." | State of PSR lower level sensor (FS753) is detected every one second. This error is displayed when CP48S or RO processing is selected. This error occurs when PSR lower level sensor detects "solution tank empty." | PSR replenisher tank is empty. | Faulty PSR lower level sensor (FS753 or CTP19 connector) | Confirm the PSR lower level sensor operates normally in the I/O check. | Add 8 liters of FRSS. If the lower level sensor is faulty, replace it. | |||||
| W-2660 | PSR completely empty. | PSR lower level sensor "solution tank empty" condition has been solved. | ||||||||||
| E-2661 | PSR replenisher empty. | State of PSR lower level sensor (FS753) is detected every one second. This error is displayed when CP48S or RO processing is selected. | PSR replenisher tank is empty. | Faulty PSR lower level sensor (FS753 or CTP19 connector) | Confirm the PSR lower level sensor operates normally in the I/O check. | Add 8 liters of FRSS. If the lower level sensor is faulty, replace it. | ||||||
| I-2662 | Performing evaporation correction. | Evaporation correction is in progress. | ||||||||||
| E-2663 | P1R replenisher pump abnormal. | Output amount of solution between P1R upper and lower level sensors exceeds the specified value. | Flow amount between the R1R upper and lower level sensors is checked each time the operation of P1R replenisher pump (PU741) is completed. 1. Counter for P1R upper and lower level sensors is counted up (+1) each time the pump operation is completed. 2. This error occurs in the following conditions. - State of P1R lower level sensor (FS745) is "solution exists." - Counter value × P1R pump output > Specified value (4507.2 ml) or - State of P1R lower level sensor (FS745) is "no solution." - Counter value × P1R pump output < Specified value (3004.8 ml) | 1. Faulty P1R replenisher pump (PU741 or PAC17 connector) | 2. Faulty P1R lower level sensor (FS745 or CTP16 connector) | 3. Incorrect initial value of replenisher pump output | 4. Incorrect power supply frequency | (4) Check the power supply frequency in "FREQ. SETTING" menu on the processor operation panel. Output amount varies depending on the frequency setting. (Output amount of "60Hz"is 20% greater than that of "50Hz.") Accordingly, incorrect frequency setting may cause an error. (1)(3) Measure the output amount of P1R pump in "Pump Output Measurement/Setting (461)." Normally, output amount of P1R, P2RA and P2RB pumps is corrected automatically. However, immediately after installing the system or clearing a replenishment error, pump output amount is determined according to the input value in "Pump Output Measurement/Setting (461)." When the replenisher in the second cartridge is replenished to the lower level sensor, the output amount calculated by the system is compared with the input value. (2) Check whether or not the solution level sensor operates normally in the I/O check. | (1) Replace the P1R replenisher pump. (2) Replace the P1R lower level sensor. (3)(4) Check the power supply frequency in "FREQ. SETTING" menu on the processor operation panel. For clearing the error, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | - Check the operation according to what caused the error. - The same situation can be recreated when the second replenisher cartridge is opened and replenisher is added to upper level sensor. Accordingly, the same situation cannot be recreated at the site. | ||
| E-2664 | P2RA replenisher pump abnormal. | Output amount of solution between P2RA upper and lower level sensors exceeds the specified value. | Flow amount between the R2RA upper and lower level sensors is checked each time the operation of P2RA replenisher pump (PU742) is completed. 1. Counter for P2RA upper and lower level sensors is counted up (+1) each time the pump operation is completed. 2. This error occurs in the following conditions. - State of P2RA lower level sensor (FS746) is "solution exists." - Counter value × P2RA pump output > Specified value (1753.2 ml) or - State of P2RA lower level sensor (FS746) is "no solution." - Counter value × P2RA pump output < Specified value (1168.8 ml) | 1. Faulty P2RA replenisher pump (PU742 or PAC17 connector) | 2. Faulty P2RA lower level sensor (FS 746 or CTP16 connector) | 3. Incorrect initial value of replenisher pump output | 4. Incorrect power supply frequency | Same as E-2664 | (1) Replace the P2RA replenisher pump. (2) Replace the P2RA lower level sensor. (3)(4) Check the power supply frequency in "FREQ. SETTING" menu on the processor operation panel. For clearing the error, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | - Check the operation according to what caused the error. - The same situation can be recreated when the second replenisher cartridge is opened and replenisher is added to upper level sensor. Accordingly, the same situation cannot be recreated at the site. |
Manual page 174 (PDF page 178)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2665 | P2RB replenisher pump abnormal. | Output amount of solution between P2RB upper and lower level sensors exceeds the specified value. | Flow amount between the R2RB upper and lower level sensors is checked each time the operation of P2RB replenisher pump (PU743) is completed. 1. Counter for P2RB upper and lower level sensors is counted up (+1) each time the pump operation is completed. 2. This error occurs in the following conditions. - State of P2RB lower level sensor (FS747) is "solution exists." - Counter value × P2RB pump output > Specified value (1753.2 ml) or - State of P2RB lower level sensor (FS747) is "no solution." - Counter value × P2RB pump output < Specified value (1168.8 ml) | 1. Faulty P2RB replenisher pump (PU743 or PAC17 connector) | 2. Faulty P2RA lower level sensor (FS 747 or CTP16 connector) | 3. Incorrect initial value of replenisher pump output | 4. Incorrect power supply frequency | Same as E-2664 | (1) Replace the P2RB replenisher pump. (2) Replace the P2RB lower level sensor. (3)(4) Check the power supply frequency in "FREQ. SETTING" menu on the processor operation panel. For clearing the error, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | - Check the operation according to what caused the error. - The same situation can be recreated when the second replenisher cartridge is opened and replenisher is added to upper level sensor. Accordingly, the same situation cannot be recreated at the site. | ||
| W-2666 | P2R replenisher solution level has fallen. | P2R lower limit sensor detects "solution tank empty." | State of P2R solution level sensor (FS751) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. The last state of P2R solution level is memorized. 2. Current state of P2R solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | P2R replenisher solution level is lowered. | Faulty P2R lower level sensor (FS751 or CTP19 connector) | Check the P2R lower level in the I/O check. | Replenish P2R. If P2R is not replenished, "completely empty" is displayed. | |||||
| W-2667 | P2R completely empty. | P2R lower limit sensor detects "solution tank completely empty." | State of P2R solution level sensor (FS751) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. P2R lower level sensor (FS751) is "empty" at system start-up. | P2R replenisher tank is empty. | Faulty P2R lower level sensor (FS751 or CTP19 connector) | Check whether or not P2R lower level sensor operates normally in the I/O check. | Replenish P2R. If the lower level sensor is faulty, replace it. | |||||
| W-2667 | P2R completely empty. | P2R lower level sensor "solution tank completely empty" condition is solved. | ||||||||||
| W-2668 | P2R replenisher empty. | State of P2R solution level sensor (FS751) is detected every one second. This message is not displayed in the CP48S/RO processing system. 1. The last state of P2R solution level is memorized. 2. Current state of P2R solution level is detected. 3. This error occurs when the last state and current state match (solution tank empty). | P2R replenisher tank is empty. | Faulty P2R lower level sensor (FS751 or CTP19 connector) | Check whether or not P2R lower level sensor operates normally in the I/O check. | Replenish P2R. If the lower level sensor is faulty, replace it. | ||||||
| W-2669 | Replenisher cartridge empty. | 1. P1R lower limit sensor detects "solution tank empty." 2. HP_KIT_CH NG has occurred. | This message is not displayed. | This message simply prompts the operator to change the replenisher cartridge. | ||||||||
| W-2670 | Replenisher cartridge not loaded. | Replenisher cartridge is not installed. | This message is displayed in the CP48S/RO processing system. Replenishment cartridge set sensor (D741) detect "no replenisher cartridge (0)" when mixing replenisher solution. | Replenisher cartridge is not installed. | Faulty replenishment cartridge set sensor (D741 or CTP17 connector) | Check the operation of the replenishment cartridge set sensor (D741) in the I/O check. | Install replenisher cartridge. If the replenishment cartridge set sensor is faulty, replace it. | |||||
| W-2671 | Replenisher door open. | This message is displayed in the CP48S/RO processing system. Replenishment cartridge box door detecting interlock switch (D744) detects "open (1)" when mixing replenisher solution. | Replenisher cartridge box door is open. | Faulty replenishment cartridge box door detecting interlock switch (D744 or PAC22 connector) | Check the operation of the replenishment cartridge box door detecting interlock switch (D744) in the I/O check. | Close the replenishment cartridge box door. If the interlock switch (D744) is faulty, replace it. | ||||||
| W-2672 | PSR lowered. | PSR upper level sensor detects "solution tank empty." | This message is displayed in the CP48S/RO processing system. PSR upper level sensor (FS743) detect "solution tank empty (1)" when mixing replenisher solution. | PSR replenisher tank is empty. | Faulty PSR upper level sensor (FS743 or CTP16 connector) | Check whether or not PSR upper level sensor operates normally in the I/O check. | Add FRSS until the message disappears (approx. 4 liters). If the upper level sensor (FS743) is faulty, replace it. |
Manual page 175 (PDF page 179)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2673 | Replenisher cartridge opening failed. | Replenisher solution lower limit sensor does not detect "solution exists" in a tank within the specified time after the cartridge is opened. | This error is displayed when the CP48S processing system is selected. When the replenisher cartridge section reaches the lower limit, the 40-minute timer is set. When time-out occurs, state of P1R (FS745), P2RA (FA746) and P2RB (FS747) is read. If any sensor detects "no solution," this error occurs. | 1. Replenishment cartridge opening malfunction | 2. Clogged replenishment pipe(s) | 3. Faulty replenisher solution lower level sensor (FS745, FS746, FS747 or CTP16 connector) | (1) Remove the replenisher cartridge to check whether or not solution remains in the cartridge due to improper opening. (2) - Check whether or not foreign matter is caught in nozzle hopper section. - Check whether or not the hose between the hopper section and tank is clogged. - Check whether or not solution leakage is found in the hopper section. (3) Check the function of the sensor in the input check. | (1) In the case of improper opening, drain off the solution in the P1R, P2RA and P2RB tanks, install a new replenisher cartridge and then restart the system. (2) If foreign matter is found in the hopper section, remove it. If no solution leakage is found in the hopper section and the replenisher cartridge is empty, operation can be resumed by replenishing the following amount of solution manually. P1R: 3695 ml P2RA and P2RB: 642.5 ml | (3) Replace the lower sensor. | Confirm the opening/dilution of the newly set replenisher cartridge is completed normally. | ||
| W-2674 | Replenisher cartridge empty. | Replenisher solution lower limit sensor detects "no solution in all tanks" within the specified time after the cartridge is opened. | This error is displayed when the CP48S processing system is selected. 1. Replenisher mixing starts. 2. Replenisher cartridge section stops normally at the lower limit. 3. When 40 seconds have passed, state of P1R, P2RA and P2RB sensors is detected. | Empty replenishment cartridge is in the cartridge box. | Faulty replenisher solution lower level sensor (FS745, FS746, FS747 or CTP16 connector | Faulty replenishment cartridge set sensor (D741 or CTP17 connector) | Check the function of replenisher solution lower level sensor and replenishment cartridge set sensor in the input check. | Install a new replenisher cartridge. If a sensor is faulty, replace it. | ||||
| E-2675 | P1R replenisher cartridge cleaning or dilution valve abnormal. | P1R upper level sensor detects "solution tank empty." | This error is displayed when the CP48S processing system is selected. State of P1R upper level sensor (FS740) is detected when cleaning/stirring of P1R, P2RA and P2RB is completed. If any detected value indicates "solution tank empty," this error occurs. | 1. Faulty P1R stirring valve (S743 or CTP10 connector) | 2. Faulty P1R stirring one-way valve | 3. Faulty P1R washing valve (S740 or CTP10 connector) | 4. Faulty auto washing pump (PU740 or CTP9 connector) | 5. Faulty P1R upper level sensor (FS740 or CTP16 connector) 6. Air caught up in the float switch section. | (6) If any air is trapped in the float switch section, the system returns to normal when the air is removed (by patting the hose, etc). Air may be trapped in the float switch section only when installing or moving the machine. (4) If solution level in the P1R, P2RA and P2RB tanks is lower than the upper limit sensor, the auto washing pump may be faulty. - If any air is trapped in the auto washing pump, perform "PUMP AIR EXTRA." of [INSTALLATION] in the [PROC. INST MODE] item on the processor operation panel. - Measure the output amount for PS4 crossover rack auto washing. If the output amount is excessively small (20% decrease or more) compared with the initial value, replace the replenisher pump. (1)(2)(3) If only the P1R solution is small, (1) P1R stirring valve, (2) P1R stirring one-way valve or (3) P1R auto washing valve may be faulty. (1)(3) Check whether or not the sound of valve operation is heard in the output check. (2) Remove the hose from the outlet of P1R stirring valve and blow air into the hose. If this air is not coming into the hose, the stirring one-way valve is faulty. (5) Check the function of the upper solution level sensor in the input check. | (6) Open and close the cartridge box door. (1)(3) Replace the electromagnetic valve. (2) Replace the P1R stirring one-way valve. (4) Replace the washing pump. (5) Replace the P1R upper level sensor. For clearing the error, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | Confirm the opening/dilution of the newly set replenisher cartridge is completed normally. | |
| E-2676 | P2RA replenisher cartridge cleaning valve abnormal. | P2RA upper level sensor detects "solution tank empty." | This error is displayed when the CP48S processing system is selected. State of P2RA upper level sensor (FS741) is detected when cleaning/stirring of P1R, P2RA and P2RB is completed. If any detected value indicates "solution tank empty," this error occurs. | 1. Faulty P2RA cleaning valve (S741 or CTP10 connector) | 2. Faulty auto washing pump (PU740 or CTP9 connector) | 3. Faulty P2RA upper level sensor (FS741 or CTP16 connector) | (1) After dilution is completed, if only the P2RA solution is small , the P2RA auto washing valve may be faulty. Check whether or not the sound of valve operation is heard in the output check. (2) If solution level in the P1R, P2RA and P2RB tanks is lower than the upper limit sensor, the auto washing pump may be faulty. - If any air is trapped in the auto washing pump, perform "PUMP AIR EXTRA." of [INSTALLATION] in the [PROC. INST MODE] item on the processor operation panel. - Measure the output amount for PS4 crossover rack auto washing. If the output amount is excessively small (20% decrease or more) compared with the initial value, replace the replenisher pump. (3) Check the function of the upper solution level sensor in the input check. | (1) Replace the electromagnetic valve. (2) Replace the washing pump. (3) Replace the P2RA upper level sensor. | Confirm the opening/dilution of the newly set replenisher cartridge is completed normally. |
Manual page 176 (PDF page 180)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-2677 | P2RB replenisher cartridge cleaning valve abnormal. | P2RB upper level sensor detects "solution tank empty." | This error is displayed when the CP48S processing system is selected. State of P2RB upper level sensor (FS742) is detected when cleaning/stirring of P1R, P2RA and P2RB is completed. If any detected value indicates "solution tank empty," this error occurs. | 1. Faulty P2RB cleaning valve (S742 or CTP10 connector) | 2. Faulty auto washing pump (PU740 or CTP9 connector) | 3. Faulty P2RB upper level sensor (FS742 or CTP16 connector) | (1) After dilution is completed, if only the P2RB solution is small , P2RB auto washing valve may be faulty. Check whether or not the sound of valve operation is heard in the output check. (2) If solution level in the P1R, P2RA and P2RB tanks is lower than the upper limit sensor, the auto washing pump may be faulty. - If any air is trapped in the auto washing pump, perform "PUMP AIR EXTRA." of [INSTALLATION] in the [PROC. INST MODE] item on the processor operation panel. - Measure the output amount for PS4 crossover rack auto washing. If the output amount is excessively small (20% decrease or more) compared with the initial value, replace the replenisher pump. (3) Check the function of the upper solution level sensor in the input check. | (1) Replace the electromagnetic valve. (2) Replace the washing pump. (3) Replace the P2RB upper level sensor. | Confirm the opening/dilution of the newly set replenisher cartridge is completed normally. | |||
| W-2678 | Sorter nearly full. | Sorter is full. | Sorter full sensor (D775/D821) detects sorter full after sorting operation. | 1. Broken actuator | 2. Disconnected connector (SWA1/SWA4 on SWA20, or D821A/D821B connector) | Check whether or not the actuator of the sorter full sensor is broken, and the buzzer still beeps. | 1. If the actuator is disengaged, reinstall it. 2. If the actuator is broken, replace it. (As a temporary measure, disconnect the connector of the actuator.) | |||||
| W-2679 | Sorter full. | Sorter is completely full. | State of "sorter full" is not cleared even if the sorting operation is performed twice. | 1. Disconnected or broken actuator | 2. Disconnected connector (SWA1/SWA4 on SWA20, or D821A/D821B connector) | Check whether or not the buzzer still beeps after removing all prints on the sorter trays. | 1. If the actuator is disengaged, reinstall it. 2. If the actuator is broken, replace it. (As a temporary measure, disconnect the connector of the actuator.) | |||||
| W-2680 | Number of prints exceeds limit. | P1R replenishment amount exceeds the specified value. | While the replenishment cannot be performed due to an error, etc., the specified number of prints have been printed. | An error related to replenishment has not been cleared. | This message is displayed as a result of other errors related to replenishment. Find the error cause in the error log. | Find the error cause and take an appropriate action. After clearing the error, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | Varies depending on the error. | |||||
| I-2681 | Mixing replenisher. | Specified amount of processing is performed while mixing replenisher. | ||||||||||
| I-2681 | Mixing replenisher. | Replenisher box door is opened while mixing replenisher. | ||||||||||
| I-2681 | Mixing replenisher. | |||||||||||
| I-2681 | Mixing replenisher. | |||||||||||
| I-2682 | Rack auto-washing . | Rack auto-washing is in progress. | ||||||||||
| I-2683 | Performing evaporation correction. | Output check in the processor is attempted while evaporation correction/off- peak processing. | ||||||||||
| I-2684 | Processing paper. | Paper overlapping is detected. | ||||||||||
| E-2685 | An error occurred in the replenishmen t section. | System starts up while an error in the replenishment section is not solved. | This message is displayed in the CP48S processing system. | This message is displayed as a result of other errors related to replenishment. Find the error cause in the error log. | Find the error cause and take an appropriate action. After clearing the error, drain off all replenisher solution, install a new cartridge and then close the replenisher cover to make opening/dilution operation performed. | Varies depending on the error. |
Manual page 177 (PDF page 181)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-2686 | Washing solution nearly empty. | Washing solution lower level sensor detects "solution tank completely empty." | State of washing solution level sensor (FS753) is detected every one second. This message is displayed in the CP40SP processing system. | PSR tank is empty. | Faulty PSR lower level sensor (FS753 or CTP10 connector) | Check the function of the PSR lower level sensor in the input check. | Add 8 liters of water. If the lower level sensor is faulty, replace it. | |||||
| W-2687 | Paper jam in dryer exit unit. | State of dryer exit section paper sensor (D771, D772 or D773) does not change to "no paper" within the specified time. | State of dryer exit section paper sensor (D771, D772 or D773) has detected "paper exists" more than 40 seconds during paper processing. | 1. Dryer exit unit does not drive. | 2. Faulty dryer section feed lane switching guide (S770 or HPF, HPF1 or CTP12 connector) | 3. Faulty dryer exit section paper sensor (D771, D772, D773 or HPF, HPF1 or CTP15 connector) | 4. Dryer section drive motor does not rotate. (M770 or PAC3 connector) | 1. Check the operation of dryer section drive motor, feed lane switching solenoid or paper sensors in the I/O check. 2. Check whether or not the gears in the dryer drive section rotates. 3. Check whether or not the rollers except for the exit roller rotates. | 1. If the motor, solenoid or sensor is faulty, replace it. 2. If the driving parts are faulty, replace them. | None | Confirm the paper is ejected normally. If paper skewing or folding occurs, open the dryer upper cover to check it. | |
| W-2688 | Washing solution empty. | Washing solution lower level sensor detects "solution tank completely empty." | State of washing solution level sensor (FS753) is detected every one second. This message is displayed in the CP40SP processing system. | PSR tank is empty. | Faulty PSR lower level sensor (FS753 or CTP19 connector) | Check the function of the PSR lower level sensor in the input check. | Add 8 liters of water. If the lower level sensor is faulty, replace it. | |||||
| W-2688 | Washing solution empty. | Washing solution lower level sensor "solution tank completely empty" has been solved. | ||||||||||
| I-2689 | The replenisher is mixed. | The last replenisher cartridge opening is detected. | ||||||||||
| I-2690 | Paper-proces sing. | Control strip processing is attempted while processing paper. | ||||||||||
| I-2691 | Solution remains in the replenisher tank. | Replenisher tank lower level sensor detects "solution exists." | ||||||||||
| I-2692 | Intermittent operation. | Auto intermittent operation is in progress. | ||||||||||
| I-2693 | Processing... | 1. Auto-washing is attempted while processing paper in the processor. 2. Auto-washing is attempted while processing control strip. | ||||||||||
| W-2695 | PSR empty. | PSR lower level sensor detects "no solution" when performing evaporation replenishment. | This message is displayed in the processing system except for CP48S/RO or CP40SP. PSR solution level sensor (FS753) in the external replenisher tank detects "no solution" when starting evaporation replenishment. | PSR replenisher tank is empty. | Faulty PSR lower level sensor (FS753 or CTP19 connector) | Check the function of PSR lower level sensor in the input check. | Add water. If the lower level sensor is faulty, replace the sensor or harness. | |||||
| I-2697 | Opening not completed normally. | System start-up is attempted without cartridge opening completed. |
Manual page 178 (PDF page 182)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-4101 | Incorrect order No. | Order number is not entered. Press [Re-entry] to enter the order number. | ||||||||||
| W-4102 | Incorrect sort No. | Sort number is not entered. Press [Re-entry] to enter the sort number. | ||||||||||
| W-4103 | Incorrect CD-ID. | Entered CD-ID is other than 12-digit numerals, or is not entered. Press [Run] to continue operation without entering the CD-ID. Press [Re-enter] to enter the CD-ID. | ||||||||||
| W-4105 | Image data exporting failed. | An error occurred while registering image data into the Imaging Controller. Press [Ignore] to proceed to the next image data. Press [Re-try] to register the image data again. | ||||||||||
| W-4106 | Registering order failed. | An error occurred while registering an order. Communication error between the Frontier and Imaging Controller may be the cause. Press [Ignore] to delete the order. Press [Re-try] to perform registration process again. | ||||||||||
| W-4107 | Retrieving order list information failed. | An error is received from F-DIA while retrieving order information. |
Manual page 179 (PDF page 183)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-4108 | This order No. already exists. | The input order number is already registered to the Imaging Controller. Input a order number that has not been registered in Imaging Controller. | ||||||||||
| W-4109 | This order already contains the specified sort No. | When adding a sort number to an order, the input sort number is already exists in the order. Quit this service, change the sort number, and then resume the operation. | ||||||||||
| W-4110 | This order No. cannot be modified, because it is not registered. | The input order number has not been registered to the Imaging Controller. Enter a order number that has already been registered in Imaging Controller. | ||||||||||
| W-4111 | This sort No. does not exist in this order. | When reprinting images in an order, the input sort number is not for inclusion in the order. Enter a sort number included in the order. | ||||||||||
| W-4112 | The film mask is not supported with this image export service. | The selected output device (image export service) does not support the film mask. Install a correct film carrier or mask. | ||||||||||
| W-4113 | Order currently created. | The requested order cannot be created because the image in the previous order is being output. Wait until the previous order is output. |
Manual page 180 (PDF page 184)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-4114 | The service cannot be closed, because there is an order currently processed. | Operation cannot be finished because the image in the previous order is being output. Wait until the previous order is output. | ||||||||||
| W-4115 | The sort No. cannot be changed during this image export service. | While creating or modifying an order, printing is attempted with a sort number on the Order Condition Settings changed. The input order number is automatically corrected. | ||||||||||
| W-4116 | The number of image export become maximum. | The number of scanning operation for one order exceeds the upper limit. Press [SORT] and continue as a next order. | ||||||||||
| W-4117 | Imaging Controller not recognized. | The logical output device for the selected image export service does not exist in the Imaging Controller. Perform the pre- operational check again. | ||||||||||
| W-4118 | Not enough free space to copy files. | The hard disk on the Imaging Controller does not have enough space. | ||||||||||
| W-4119 | This order being used. | The specified order is being used by another program. Wait until the program finishes its process. | ||||||||||
| W-4120 | Order not found. | The order is forcibly deleted. Cancel all the prints in the order and set order conditions again. |
Manual page 181 (PDF page 185)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-4121 | Creating order that already exists was tried. | When creating an order, input order number is already registered in the Imaging Controller. Change the order number and continue operation. | ||||||||||
| W-4122 | Correcting no-exist order tried. | When modifying an order, the input order number is not registered in the Imaging Controller, or is deleted forcibly. Create the order again with a different order number. | ||||||||||
| W-4123 | Insufficient memory | Memory in the main controller is insufficient. | ||||||||||
| W-4124 | A wrong film mask installed in the selected printer. | The selected output device (image export service) does not support the film mask. Install a correct film carrier or mask. | ||||||||||
| W-4125 | The sort No. cannot be changed during the image export service. | While creating an order, printing is attempted with a sort number on the Order Condition Settings changed. The input order number is automatically corrected. | ||||||||||
| W-4126 | Entered order No. created in other service. | The input order number is already used in another service. Change the order number. |
Manual page 182 (PDF page 186)
| No. | Message | Factor | Error Detection Method | Possible cause 1 | Possible cause 2 | Possible cause 3 | Possible cause 4 | Possible cause 5 | Investigation Procedure | Solution/Adjustment/ Check1 | Solution/Adjustment/ Check2 | Solution/Adjustment/ Check3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| W-4127 | Error occurred in the external I/O related interface. | The function of F-DIA or returned path or specified file is abnormal. During communication between Frontier and Imaging Controller, the contents of DB or files in the spool may be abnormal. |